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The Orlando Metropolitan Resort
3 Stars8444 Austrian Court Orlando FL 32819
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Rating
|
|
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Service | 5 |
| Location | 5 |
| Pricing | 5 |
| Overall | 5 |
Location
The Orlando Metropolitan is located on Austria Court, just a few steps from Pirate Adventure Golf and ten minutes from Disney's Animal Kingdom.
Rooms
Guestrooms at The Orlando Metropolitan feature individual temperature controls, refrigerators, television with cable access and ironing equipment.
Restaurant
Guests can dine onsite at the Cargo Bay Buffet, the Cargo Bay Deli Cafe or the Cargo Bay Grill.
General
Guests of the hotel enjoy a variety of amenities including an outdoor pool, a Jacuzzi, bocce ball, volleyball, tennis and badminton courts, a children's playground, a gift shop and a horseshoe pit. The hotel offers shuttle service to Orlando area attractions. The Orlando features numerous meeting and event facilities, capable of accommodating anywhere from 20 to 600 people.
Additional Information
- 8 km to the International Airport (Orlando)
- 12 km to the Train Station (Amtrak)
- 12 km to the City Centre
Hotel Facilities
- Banquet Facilities
- Business Centre
- Disabled Facilities
- Laundry Facilities
- Parking Facilities
- Room Service
- Spa / Wellness Centre
- Tour Desk
- Bar / Lounge
- Cafe
- Gym / Fitness Facilities
- Laundry Services
- Parking Facilities (At Cost)
- Safe Deposit Box
- Swimming Pool - Outdoor
- Beauty Salon / Hairdresser
- Conference Facilities
- Internet Access - Wireless
- Lift / Elevator
- Restaurant
- Shopping Arcade
- Tennis Court
Room Facilities
- Air Conditioning
- Hairdryer
- Safe
- Voicemail
- Colour TV
- Iron / Ironing Board
- Tea and Coffee Making Facilities
- Ensuite / Private Bathroom
- Modem / Data Port Connection
- Telephone
The Orlando Metropolitan Resort Guest Reviews (28)
When I reserved the hotel, it said that free breakfast was included. We found out that was not true. From the moment we arrived at the hotel until we checked out, it was a disaster! One of the staff at the front desk was very arrogant and extremely rude! He refused to check us in unless we pay $35 extra for a shuttle to the parks, EVEN though we told him that we did not need a shuttle since we had rented a car. He insisted that it didn't matter because everyone must pay it. It is a shame that they call this place a "resort"...that is extremely misleading and several other guests felt the same way. This place looks like army barracks. It is so ugly and dirty outside and inside. Motel 6 looks much better. There was no coffee in the lobby, no coffee maker in the room, and no restaurant or eatery in the facility. It was a hellish experience! Nobody should go through what we went through on our vacation. Our anniversary vacation was completely ruined. At least three times we found our room not cleaned and the bed not changed. Each time we called the front desk and house keeping we were told somebody will be up there soon but we had to wait about 3 hours before somebody knocked at the door (between 10 and 11pm). We told them we were already in bed. The towels were very old and skinny. The bed was extremely uncomfortable. I would NEVER recommend this place to anybody.
Eri2020 wrote on January 6, 2012
We checked out at 4 am since our flight was at 630 am. Now a week later they decided to charge me with an extra nights stay when we weren't even there! I have called about 5 times to speak to the manager and not one person has called me back to "discuss" this matter. Although there is nothing to discuss since I only want my refund but not even an apology for charging me for that extra night. Trust me, they couldn't pay me enough to stay at this place again and they shouldn't charge me especially since i checked out way before the checkout time!
SamWilCryDex wrote on December 6, 2011
As soon as we pulled into the parking lot I knew something was off. Check in was easy as can be no problem there- the guy said we would only be charged if something were to break or if we ordered room service ( when we checked out my card was charged- he conveniently left out the $7 room charge per day) Long story short non of the iced machines worked, a bottle of soda was $2.25 in the machine, when we asked for another blanket it looked like someone ran to their car to get it out of the trunk, there was only 1 roll of toilet paper per day in our room, the tv had about 50 channels and only 10 of them worked, wifi was charged by the hour, and the towels were made for someone who was a 00 and 3 feet tall. Overall if I would've known it was going to be like that I would've spent the extra 150 and stayed somewhere else - and to top it off we went for Universal tickets and the guy selling them says "oh they got rid of the roach problem - im just kidding" by the looks of this "resort" it was definitely not a joke!
SamWilCryDex wrote on November 29, 2011
Sink in hall had missing handle & was corroded. The bathroom was dirty. Needs renovations and updating if they want to pass this DUMP off as a resort.
Guy Lancing wrote on November 15, 2011
I was attending the American Academy of Ophthalmology Annual meeting... This hotel was extraordinary centric!!! The price I paid was perfect for one traveling alone with a low budget, like me...I recommend this hotel to everybody....I'm planning a trip next year with my family and I'm staiyng here, for sure!!!!! Thanks...
Casiopea wrote on October 27, 2011
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