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The London NYC Hotel

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The London NYC Hotel

The London NYC Hotel

4 Stars

151 West 54th Street New York City NY 10019-5302


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The London NYC Hotel Junior suiteThe London NYC Hotel Banquet roomThe London NYC Hotel SuiteThe London NYC Hotel Bathroom
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Facilities 0
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The London NYC Hotel offers luxury, all-suite accommodations right in the heart of Manhattan. Located just over a kilometre from Grand Central Station, the hotel caters to experienced business and leisure travellers. Whether you are in New York for an event at Madison Square Garden or need convenient access to the United Nations, Chrysler or Empire State Buildings, The London is an option.

Location
The London is located in Midtown Manhattan, just steps from the Museum of Modern Art, Rockefeller Center and Carnegie Hall.

Rooms
Suites at The London NYC come in seven varieties, each offering at least 46 square metres of space. Each is fashioned with king or queen beds, Italian cotton linens, comfortable seating and workstations, mood lighting and complimentary in-room high-speed Internet access.

Restaurant
The property is home to Gordon Ramsay at the London restaurant, a French-inspired fine dining experience, and MAZE by Gordon Ramsay, a more casual option offering lunch, dinner and a weekend brunch menu.

General
The London NYC Hotel's concierge services, fitness facilities and cosmopolitan style make it a quintessential New York hotel. Meeting and special event facilities are available, allowing you to provide chic accommodations, award-winning food and top-notch service to your guests. Visitors also have convenient access to the Broadway Theatre district, less than a kilometre away.

Additional Information

  • 17 km to the Airport (LaGuardia)
  • 24 km to the Airport (John F. Kennedy)

Hotel Facilities

  • Banquet Facilities
  • Concierge
  • Gym / Fitness Facilities
  • Restaurant
  • Bar / Lounge
  • Conference Facilities
  • Internet Access - High Speed
  • Room Service
  • Business Centre
  • Disabled Facilities
  • Reception

Room Facilities

  • Cable / Satellite TV
  • Ensuite / Private Bathroom
  • Telephone

The London NYC Hotel Guest Reviews (6)


The London NYC Hotel
5 out of 5

Simply an outstanding hotel, everything was just great!

Sadzco wrote on January 22, 2012


The London NYC Hotel
1 out of 5

After having a relaxing journey with British Airways from London to New York we arrived at the London Hotel NYC at the check in time of 3pm. We were informed by the receptionist that our London Vista Suite was not yet ready and to come back in an hour. As this was New Year’s Eve we wanted to experience the excitement of Times Square at its most exciting. However, after returning to the hotel at 4pm we were told that the room was still not ready. We were advised to take a seat in the upper part of the lobby. The security guard would not let us pass to the seated area and was obnoxious and rude. We explained the situation (that we did not have a room card as our room was still being cleaned) but he continued to be uncooperative. Finally, after contacting the receptionist she indicated that we did not have room keys as we were still waiting for our room. After hanging around in the lobby for a further hour we finally gained access to our room at 5pm (after several requests for access to our room). This was two hours after arrival and check in time. It seemed to us that we were the only people waiting for a room. As we where paying a premium for the room on New Year’s Eve ($750 for the night itself) we would have expected our room to be ready. We didn’t feel that the staff were particularly proactive in resolving the situation. As this was New Year’s Eve, we were keen to make the most of the city but were delayed by two hours due to the delay in gaining access to our room. As we were the only people waiting for a room there is no way that it would take two hours to clean a room. We wonder why there was no urgency, between reception and housekeeping, to prepare our room. The following day we emailed the general manager, Sofia L. Vandaele, with our complaint. After sending our email twice (including copying the concierge desk ) we received a reply thanking us for our feedback. It is quite obvious that Sofia cannot distinguish between feedback and a complaint. Bearing in mind that we were still resident in the hotel her response added insult to injury. The initial ‘welcome’ marred the overall stay. We felt that the bedroom part of the suite was lovely, although the lounge area was rudimentary. The suite came with a large double-shower but no bath. Given the size of the area we were surprised it did not have a bath. Having stayed elsewhere in New York, we thought the supply of a kettle/coffee machine in the room would have been standard for this category of hotel. Our one positive experience of the hotel was the excellent service we received by the two cocktail barmen in the London Bar. Their attention to service was second to none! As our visits to New York are becoming more frequent, we would have loved to have found a hotel that could become a home from home. Sadly our search will continue, as we feel on the basis of our experience that we have stayed in supposedly lesser hotels and received a far superior service.

Paul Thomas wrote on January 22, 2012


The London NYC Hotel
5 out of 5

My husband and I only stayed here for two nights and it was the best two nights we spent in a hotel. Our room was so clean and comfortable, the decor fit us so well and the bed was like sleeping on what I imagine sleepingi on clouds would feel like. The staff was so friendly and informative and the location was only blocks away from central park, the shops and literally in the same building as Gordon Ramsays restaurant. At the end of our trip, I actually called our room an "apartment" ...felt like home!

Eaco86 wrote on January 4, 2012


The London NYC Hotel
5 out of 5

The location is great for theater, restaurants, and the NYC marathon. For New York, the room is very large and comfortable.

James5 wrote on November 12, 2011


The London NYC Hotel
4 out of 5

Nice Hotel, bar food was excellent, staff friendly and helpful, beautiful room, it was our 30th anniversary, nice place to spend it. Only one complaint, would have liked a coffee maker in the room. The location was perfect close to everything we were interested in doing.

Skeet 11 wrote on June 29, 2011


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Overall Guest Rating

Overall out of 5
Cleanliness0 out of 5
Facilities0 out of 5
Service0 out of 5
Location0 out of 5
Pricing0 out of 5

The London NYC Hotel Guest Reviews

SortBy:

5 out of 5

Simply an outstanding hotel, everything was just great!

Review by: Sadzco
Date stayed January 22, 2012

1 out of 5

After having a relaxing journey with British Airways from London to New York we arrived at the London Hotel NYC at the check in time of 3pm. We were informed by the receptionist that our London Vista Suite was not yet ready and to come back in an hour. As this was New Year’s Eve we wanted to experience the excitement of Times Square at its most exciting. However, after returning to the hotel at 4pm we were told that the room was still not ready. We were advised to take a seat in the upper part of the lobby. The security guard would not let us pass to the seated area and was obnoxious and rude. We explained the situation (that we did not have a room card as our room was still being cleaned) but he continued to be uncooperative. Finally, after contacting the receptionist she indicated that we did not have room keys as we were still waiting for our room. After hanging around in the lobby for a further hour we finally gained access to our room at 5pm (after several requests for access to our room). This was two hours after arrival and check in time. It seemed to us that we were the only people waiting for a room. As we where paying a premium for the room on New Year’s Eve ($750 for the night itself) we would have expected our room to be ready. We didn’t feel that the staff were particularly proactive in resolving the situation. As this was New Year’s Eve, we were keen to make the most of the city but were delayed by two hours due to the delay in gaining access to our room. As we were the only people waiting for a room there is no way that it would take two hours to clean a room. We wonder why there was no urgency, between reception and housekeeping, to prepare our room. The following day we emailed the general manager, Sofia L. Vandaele, with our complaint. After sending our email twice (including copying the concierge desk ) we received a reply thanking us for our feedback. It is quite obvious that Sofia cannot distinguish between feedback and a complaint. Bearing in mind that we were still resident in the hotel her response added insult to injury. The initial ‘welcome’ marred the overall stay. We felt that the bedroom part of the suite was lovely, although the lounge area was rudimentary. The suite came with a large double-shower but no bath. Given the size of the area we were surprised it did not have a bath. Having stayed elsewhere in New York, we thought the supply of a kettle/coffee machine in the room would have been standard for this category of hotel. Our one positive experience of the hotel was the excellent service we received by the two cocktail barmen in the London Bar. Their attention to service was second to none! As our visits to New York are becoming more frequent, we would have loved to have found a hotel that could become a home from home. Sadly our search will continue, as we feel on the basis of our experience that we have stayed in supposedly lesser hotels and received a far superior service.

Review by: Paul Thomas
Date stayed January 22, 2012

5 out of 5

My husband and I only stayed here for two nights and it was the best two nights we spent in a hotel. Our room was so clean and comfortable, the decor fit us so well and the bed was like sleeping on what I imagine sleepingi on clouds would feel like. The staff was so friendly and informative and the location was only blocks away from central park, the shops and literally in the same building as Gordon Ramsays restaurant. At the end of our trip, I actually called our room an "apartment" ...felt like home!

Review by: Eaco86
Date stayed January 4, 2012

5 out of 5

The location is great for theater, restaurants, and the NYC marathon. For New York, the room is very large and comfortable.

Review by: James5
Date stayed November 12, 2011

4 out of 5

Nice Hotel, bar food was excellent, staff friendly and helpful, beautiful room, it was our 30th anniversary, nice place to spend it. Only one complaint, would have liked a coffee maker in the room. The location was perfect close to everything we were interested in doing.

Review by: Skeet 11
Date stayed June 29, 2011

5 out of 5

I picked the London NYC for it's amazing location (REALLY close, I mean walking distance, to everything- Columbus Circle, Times Square, 5th Ave, Rockefeller, the Moma) and room size (every room is a suite and about 500 square feet, bigger than most Manhattan apartments!). It was absolutely perfect for our anniversary stay/business trip. The service was impeccable- they even remembered my name! Very personable and friendly, which is a great oasis from the hustle-bustle of the city. Amazing room service from Gordon Ramsey's restaurants downstairs. Great modern yet comfy furniture, two flat screens, an iHome, luxury bath robes and slippers, extremely high thread-count sheets, FREE wifi and a giant desk to work on that faced the window. I am refusing to stay anywhere else in NYC from now on!

Review by: tl
Date stayed June 28, 2011

The London NYC Hotel photos

The London NYC Hotel Junior suite
Junior Suite
The London NYC Hotel Banquet room
Banquet room
The London NYC Hotel Bathroom
Bathroom
The London NYC Hotel Suite
Suite
The London NYC Hotel Restaurant
Restaurant
The London NYC Hotel Conference room
Conference room
The London NYC Hotel Banquet room
Banquet room
The London NYC Hotel Conference room
Conference room
The London NYC Hotel Junior suite
Junior Suite
The London NYC Hotel Suite
Suite
The London NYC Hotel Suite
Suite
The London NYC Hotel Lobby
Lobby
The London NYC Hotel Fitness centre
Fitness Centre
The London NYC Hotel Hall
Hall
The London NYC Hotel Meeting room
Meeting room
The London NYC Hotel Suite
Suite
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