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What is the CONFIRMATION / ACCOMMODATION VOUCHER?
This is proof of your payment upon confirmation of your reservation at HotelClub. We advise that you print out a copy from our site, the link of which is provided in the email you will receive. You will have to present this voucher at the hotel during your check in. For further inquiries, please contact us.
Once my booking is confirmed, how do I find my Tax Invoice/Receipt?
As soon as your reservation has been confirmed and charged, we will send you an email containing a link which you need to click to access your booking page. Once open, at the top of the page you will see a new link to your Confirmation/Accommodation Voucher. At the bottom of the same page please click on the link to view your Tax Invoice/Receipt.

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