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Summit Inn Hotel & Suites Houston

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Summit Inn Hotel & Suites Houston

Summit Inn Hotel & Suites Houston

1 Stars

3138 Old Spanish Trail Houston TX 77054


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Summit Inn Hotel & Suites Houston ExteriorSummit Inn Hotel & Suites Houston RoomSummit Inn Hotel & Suites Houston Twin roomSummit Inn Hotel & Suites Houston Room
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Rating criteria
Rating
Cleanliness 0
Facilities 0
Service 0
Location 0
Pricing 0
Overall
Summit Inn Hotel & Suites Houston is a modern hotel offering personalised service and quality accommodation. The property is an ideal stop over for business as well as leisure travellers. The tourist places, museums and recreational areas are located within short driving distance. The Houston Museum of Natural Science, housing interesting exhibits is 3 kilometres away. Houston Zoo, home to various species of animals is 2 kilometres away. The Museum of Fine Arts showcasing permanent exhibits is 4 kilometres away.

Location
Summit Inn Hotel & Suites Houston is located at 3138 Old Spanish Trail in Houston. Houston Maritime Museum featuring fine collection of exhibits is just 3 kilometres away. The Menil Collection, situated 5 kilometres away is a nice place to visit.

Rooms
The rooms at the hotel are well-designed and offers convenient facilities. Cable TV, hairdryer, alarm clock and telephone are the amenities available in each unit.

Restaurant
There is no restaurant facility at this property. The close by dining places that serve local and continental cuisines can be visited.

General
Wi-Fi Internet access is available at Summit Inn Hotel & Suites Houston to cater for the needs of the travellers. This property boasts close proximity to the city centre and attractions. The Contemporary Arts Museum, Buffalo Soldiers Museum and Rice University Art Gallery are the popular places worth visiting.

Additional Information

  • 18 km to Airport (William P. Hobby)

Hotel Facilities

  • Internet Access - Wireless
  • Parking Facilities
  • Smoke Free Hotel
  • Laundry Services
  • Reception
  • Non-Smoking Rooms
  • Room Service

Room Facilities

  • Alarm Clock
  • Internet Access
  • Radio
  • Telephone
  • Cable / Satellite TV
  • Iron / Ironing Board
  • Refrigerator
  • Hairdryer
  • Microwave Oven
  • Tea and Coffee Making Facilities

Summit Inn Hotel & Suites Houston Guest Reviews (2)


Summit Inn Hotel & Suites Houston
1 out of 5

Management is obviously doing what they can with what they have, but this hotel falls short. A paper clip was in place to help hold the drapes shut, the bathtub is so narrow that, when showering, one is touching either the curtain or the wall. The ultra tiny bars of soap are hard to hold. The bulbs in the lamps are so dim that it makes reading difficult. The TV had only the most basic channels. The price on the receipt did not match what RatesToGo charged me. I stayed in nicer motels in the 1970s. Return visit? Thanks, but no thanks!

Joe B wrote on June 7, 2012


Summit Inn Hotel & Suites Houston
1 out of 5

Upon our arrival at approx. 8:30pm we went into the hotel reception desk area. It was dark and dingy everywhere we went and did not make us feel secure but we kept an open mind. The lady at the desk was the hotel head housekeeper. She signed us in and informed us that our room was on the 2nd floor. I informed her that I had requested a first floor room because I was having major back surgery in the morning and could not climb stairs (they did not have an elevator). She directed us to a corner room on the first floor. Upon entering the room it would have been perfect for a one night stand but not suitable for someone that needed comfort and to be able to get a good nights sleep. The room was very dim, the bedding was dirty, the pillows were so small and thin that you needed 4 to make a normal pillow. It was filthy, dirty, and though we were directed to a non-smoking room it looked and smelled of cigerette smoke. My husband told me that the toilet was not working and "NO" we were not staying in this room. We immediately went back up to the front desk. Explained our concerns to the lady, she informed us that there was nothing she could do. So she made a phone call, I assume, to the manager. The manager said that she could not refund our money or any part of it. I explained to the lady that I was having major back surgery in the morning and could not use stairs, was allergic to smoke and have a low immune system due to 2 auto immune diseases. Even with this info they would not refund any part of our money. So we left and found a room at the Springhill Suites Marriott not far from where we were. The room was very clean and lighted. The pillows were so fluffy and the bedding was like new. No stains, dirt or flilth was seen. We slept very well and plan to return as needed. I was very upset that we could not get a refund of all or part of our money. I am disabled and am not receiving SSI benefits. My husband is the only provider for our family so our financial situation is very strict. We cannot just through out money to stay here and there. I am requesting a full refund of $79.63 as it is not "AMERICAN" to not refund your money if what you are paying for is not satisfactory. I expect to hear from your organization within 2 weeks or no later than January 24, 2012 in regards to a full refund. If matters are not handled within this time period other actions will be taken.

Barb07 wrote on January 11, 2012


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Overall Guest Rating

Overall out of 5
Cleanliness0 out of 5
Facilities0 out of 5
Service0 out of 5
Location0 out of 5
Pricing0 out of 5

Summit Inn Hotel & Suites Houston Guest Reviews

SortBy:

1 out of 5

Management is obviously doing what they can with what they have, but this hotel falls short. A paper clip was in place to help hold the drapes shut, the bathtub is so narrow that, when showering, one is touching either the curtain or the wall. The ultra tiny bars of soap are hard to hold. The bulbs in the lamps are so dim that it makes reading difficult. The TV had only the most basic channels. The price on the receipt did not match what RatesToGo charged me. I stayed in nicer motels in the 1970s. Return visit? Thanks, but no thanks!

Review by: Joe B
Date stayed June 7, 2012

1 out of 5

Upon our arrival at approx. 8:30pm we went into the hotel reception desk area. It was dark and dingy everywhere we went and did not make us feel secure but we kept an open mind. The lady at the desk was the hotel head housekeeper. She signed us in and informed us that our room was on the 2nd floor. I informed her that I had requested a first floor room because I was having major back surgery in the morning and could not climb stairs (they did not have an elevator). She directed us to a corner room on the first floor. Upon entering the room it would have been perfect for a one night stand but not suitable for someone that needed comfort and to be able to get a good nights sleep. The room was very dim, the bedding was dirty, the pillows were so small and thin that you needed 4 to make a normal pillow. It was filthy, dirty, and though we were directed to a non-smoking room it looked and smelled of cigerette smoke. My husband told me that the toilet was not working and "NO" we were not staying in this room. We immediately went back up to the front desk. Explained our concerns to the lady, she informed us that there was nothing she could do. So she made a phone call, I assume, to the manager. The manager said that she could not refund our money or any part of it. I explained to the lady that I was having major back surgery in the morning and could not use stairs, was allergic to smoke and have a low immune system due to 2 auto immune diseases. Even with this info they would not refund any part of our money. So we left and found a room at the Springhill Suites Marriott not far from where we were. The room was very clean and lighted. The pillows were so fluffy and the bedding was like new. No stains, dirt or flilth was seen. We slept very well and plan to return as needed. I was very upset that we could not get a refund of all or part of our money. I am disabled and am not receiving SSI benefits. My husband is the only provider for our family so our financial situation is very strict. We cannot just through out money to stay here and there. I am requesting a full refund of $79.63 as it is not "AMERICAN" to not refund your money if what you are paying for is not satisfactory. I expect to hear from your organization within 2 weeks or no later than January 24, 2012 in regards to a full refund. If matters are not handled within this time period other actions will be taken.

Review by: Barb07
Date stayed January 11, 2012

Summit Inn Hotel & Suites Houston photos

Summit Inn Hotel & Suites Houston Exterior
Exterior
Summit Inn Hotel & Suites Houston Room
Room
Summit Inn Hotel & Suites Houston Room
Room
Summit Inn Hotel & Suites Houston Exterior
Exterior
Summit Inn Hotel & Suites Houston Twin room
Twin Room
Summit Inn Hotel & Suites Houston Room
Room
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