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Sofitel Brisbane Central Hotel

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Sofitel Brisbane Central Hotel

5 Stars

249 Turbot Street Brisbane QLD 4000


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Sofitel Brisbane Central Hotel ExteriorSofitel Brisbane Central Hotel Fitness centreSofitel Brisbane Central Hotel BuffetSofitel Brisbane Central Hotel Lounge
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Rating criteria
Rating
Cleanliness 3
Facilities 2
Service 3
Location 4
Pricing 1
Overall 2.6
Positioned in one of the city's most central location, Sofitel Brisbane Central Hotel offers range of leisure facilities that makes guests stay in Brisbane a pleasant experience. Famous landmarks of the city include Quilpie Opals, City Hall and St Johns Cathedral.

Location
Sofitel Grand Central Hotel is located is located within a kilometre from Anzac Square War Memorial, Freemasons Ann Street Memorial Centre, Cathedral of St. Stephen, Aboriginal Art Trail and MacArthur Museum.

Rooms
This property offers 429 rooms and suites are furnished with essential amenities such as bathrobe, flat screen TV, hairdryer, Internet access, ironing board, minibar, modem and coffee maker.

Restaurant
Sofitel Central Hotel's Cuvee Lounge Bar offers a selection of Australian, European and New World wines along with entertainment for guests to enjoy. Harlequin Jack gaming lounge bistro style dining and bar services in Brisbane. Prive 249 boasts a delicious menu of French inspired Australian cuisine.

General
Catering up to 1,100 guests in 11 venues, the Sofitel Brisbane Central Hotel boasts the largest meeting rooms for conducting business or special events. Shopping lovers can visit Brisbane Arcade and Queen Street Mall that are within a kilometre from the property.

Additional Information

  • 19 km to the International Airport (Brisbane)
  • 24 km to the Domestic Airport (Brisbane)

Hotel Facilities

  • Baby Sitting Service
  • Bar / Lounge
  • Cafe
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Shopping Arcade
  • Swimming Pool - Outdoor
  • Ballroom
  • Beauty Salon / Hairdresser
  • Child Care
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Restaurant
  • Sauna
  • Smoke Free Hotel
  • Tour Desk
  • Banquet Facilities
  • Business Centre
  • Concierge
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Facilities
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Spa / Wellness Centre

Room Facilities

  • Bathrobe
  • Hairdryer
  • Mini Bar
  • Ensuite / Private Bathroom
  • Internet Access
  • Modem / Data Port Connection
  • Flat Screen TV
  • Iron / Ironing Board
  • Tea and Coffee Making Facilities

Sofitel Brisbane Central Hotel Guest Reviews (82)


Sofitel Brisbane Central Hotel
2 out of 5

My wife and I had a night away together and I have to say we were very disappointed. For the cost of the room, it was very not very impressive. We ordered room service for dinner and the food was pretty ordinary. Overall we were not satisfied with the hotel itself and did not feel that it was value for money. I have stayed in much better quality hotels for alot less cost. We will not be staying at this hotel chain again.

Dallasp wrote on November 12, 2012


Sofitel Brisbane Central Hotel
2 out of 5

I have previously stayed at Sofitel Brisbane and had high expectations on my return, unfortunately there were a number of things i missed from the other Brisbane hotel i have stayed that I did not get to enjoy at Sofitel. I did however, enjoyed staying for 5 days at Sofitel Philippines tremendously. How I wish I had the same experience, maybe on my return. I travel every fortnight between Sydney and Brisbane.

Anonymous wrote on August 12, 2012


Sofitel Brisbane Central Hotel
4 out of 5

Spent 2 nights here in early June, 2012. On arrival I was upgraded to a Luxury Room on 20th floor. The bathroom was in need of an update, but the bed was very comfortable and blackout curtains ensured a great sleep. I had a lovely view over Anzac Square. Everything in the hotel is very expensive - breakfasts and room service. The lobby is very comfortable even though it is always busy. Great easy access to the shops and transport - down 2 escalators and you are in Central Train Station giving easy access to the Airports. I would stay again if I got a special cheap deal.

neese wrote on June 18, 2012


Sofitel Brisbane Central Hotel
4 out of 5

Excellent Location under Central Station, very easy to access lobby up 2 escalators. I booked 2 nts and received a complimentary upgrade from Superior to Luxury Room on arrival. This gave me a huge, quiet nicely decorated room on 20th floor with a lovely view over Anzac Square. The room was well stocked and had a nespresso coffee machine. The bed was so very comfortable and the blackout curtains made the room perfect for sleeping. The toiletries were good quality, though the bath and basin were old which detracted slightly from the total quality feel of the room. Staff were professional, kind and eager to make sure I was well-looked after. I left a $200 cash deposit on arrival as I don't use credit cards, and was told I could not charge things to the room and would need to pay separately in cash for anything within the hotel. I wanted room service, but didn't want the inconvenience of having to pay for each thing, so didn't bother. Not sure why I could not have just booked things to the room and on check-out be refunded any money left from my $200 cash deposit.

neese wrote on June 4, 2012


Sofitel Brisbane Central Hotel
5 out of 5

Luxuriously comfortable, staff very helpful, conveniently located above central station, walking distance to the mall for shopping and to the Riverside.

Renei wrote on December 18, 2011


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Overall Guest Rating

Overall2.6 out of 5
Cleanliness3 out of 5
Facilities2 out of 5
Service3 out of 5
Location4 out of 5
Pricing1 out of 5

Sofitel Brisbane Central Hotel Guest Reviews

SortBy:

2 out of 5

My wife and I had a night away together and I have to say we were very disappointed. For the cost of the room, it was very not very impressive. We ordered room service for dinner and the food was pretty ordinary. Overall we were not satisfied with the hotel itself and did not feel that it was value for money. I have stayed in much better quality hotels for alot less cost. We will not be staying at this hotel chain again.

Review by: Dallasp
Date stayed November 12, 2012

2 out of 5

I have previously stayed at Sofitel Brisbane and had high expectations on my return, unfortunately there were a number of things i missed from the other Brisbane hotel i have stayed that I did not get to enjoy at Sofitel. I did however, enjoyed staying for 5 days at Sofitel Philippines tremendously. How I wish I had the same experience, maybe on my return. I travel every fortnight between Sydney and Brisbane.

Review by: Anonymous
Date stayed August 12, 2012

4 out of 5

Spent 2 nights here in early June, 2012. On arrival I was upgraded to a Luxury Room on 20th floor. The bathroom was in need of an update, but the bed was very comfortable and blackout curtains ensured a great sleep. I had a lovely view over Anzac Square. Everything in the hotel is very expensive - breakfasts and room service. The lobby is very comfortable even though it is always busy. Great easy access to the shops and transport - down 2 escalators and you are in Central Train Station giving easy access to the Airports. I would stay again if I got a special cheap deal.

Review by: neese
Date stayed June 18, 2012

4 out of 5

Excellent Location under Central Station, very easy to access lobby up 2 escalators. I booked 2 nts and received a complimentary upgrade from Superior to Luxury Room on arrival. This gave me a huge, quiet nicely decorated room on 20th floor with a lovely view over Anzac Square. The room was well stocked and had a nespresso coffee machine. The bed was so very comfortable and the blackout curtains made the room perfect for sleeping. The toiletries were good quality, though the bath and basin were old which detracted slightly from the total quality feel of the room. Staff were professional, kind and eager to make sure I was well-looked after. I left a $200 cash deposit on arrival as I don't use credit cards, and was told I could not charge things to the room and would need to pay separately in cash for anything within the hotel. I wanted room service, but didn't want the inconvenience of having to pay for each thing, so didn't bother. Not sure why I could not have just booked things to the room and on check-out be refunded any money left from my $200 cash deposit.

Review by: neese
Date stayed June 4, 2012

5 out of 5

Luxuriously comfortable, staff very helpful, conveniently located above central station, walking distance to the mall for shopping and to the Riverside.

Review by: Renei
Date stayed December 18, 2011

4 out of 5

Well located in easy walking distance to the centre of town. Has all the facilitaies that you'd expect. The view from the room was pretty ordinary and accessing the Internet was expensive but the food (breakfast) was excellent.

Review by: Craig Tapper
Date stayed October 16, 2010

5 out of 5

We had a happy stay and they very kindly didnt charge when I mistakenly used valet parking rather self-parking.

Review by: Anonymous
Date stayed August 31, 2010

4 out of 5

The location is stunning, especially for those who travel by train, including overseas guests who can get the train straight from the airport to the Sofitel Hotel without going outside - important in summer! I travelled from the Gold Coast and got out at Central, the Hotel is right at the Station as I had to attend a Ball there that night. Decor in foyer is exquisite with fresh roses everywhere and the view of Brisbane is spectacular.The breakfast package is worth it, best breakfast choices anywhere. I have just returned from Europe but the Sofitel Brisbane is as good as any 5 star hotel I stayed in, including London and Paris.

Review by: Deirdre Hanna
Date stayed August 16, 2010

5 out of 5

Location superb. Train station to/from Airport is directly under the hotel - no need to walk outside, connected by escalators from hotel lobby. One block away from Queen St. mall. Shop in the City package value is second to none. Great service. Breakfast is fabulous - one of the best I've experienced. Rooms pleasant and comfortable. Decor is a LITTLE dated, but doesn't take away from the overall experience. The best choice for Brisbane 5* accommodation.

Review by: Anonymous
Date stayed June 27, 2010

4 out of 5

The location and convenience of the "old Sheraton" were what prompted me to stay at this hotel for 2 nights prior to an overseas trip. I found the new Sofitel lacked the atmosphere of the old Sheraton. It smelt of old spice aftershave in the lobby, an aroma that together with the darkness of the decor and the rooms to me reeked of "adultery". In my opinion I would not be staying again at the old Sheraton as it has changed and is not suitable for an uplifting break for someone like me who lives in Western Qld. I did not feel any warmth emanating from the reception staff .When I went to Malaysia the following day after my stay Iwas greeted only with broad smiles and friendship everywhere I went. Sorry but thats how I feel.Otherwise facilities are fantastic especially the view of the pool deck from the lift lobby when the "Blues" arrived and were doing their stretches.

Review by: desley buchan
Date stayed June 26, 2010

3.6 out of 5

Location was very good being right above train station and therefore right in the city. Room had a stale smell and wasnt spotlessly clean, which is not what you expect from Sofitel and certaianly not for the price. Didnt find staff overly pleasant or helpful. Overall stay was just ok, and unlikely we will return. High Tea was very enjoyable and recommended.

Review by: Anonymous
Date stayed April 30, 2010

2.2 out of 5

Room was spartan, benchtops dirty with stains from drink glasses. Complaint resulted in another room being allocated. "Interactive dining experience" is another name for a buffet. Understaffed, poor service.

Review by: Anonymous
Date stayed February 16, 2010

3.6 out of 5

Room comfortable, good bed linen, well located. Room service food very ordinary( I ate 3 dinners in room service so it wasn't a one off disappointment. The cafe-restuarant was also uninspiring .At full tariff, I would select elsewhere.

Review by: leon daulnais
Date stayed February 9, 2010

5 out of 5

Taking advantage of a Summer Experience Package for a weekend stay to celebrate a special birthday certainly lived up to to its promotion. The package included parking and interactive breakfast. All staff were very friendly and efficient. It was the little things like the receptionist on check in, discovering it was a special celebration, arranged a room upgrade and more importantly when seeing us at breakfast the next day came and said "hello" and wished a happy birthday. Congratulations to all at the Sofitel!!

Review by: Anonymous
Date stayed January 20, 2010

5 out of 5

exactly what I needed for that trip

Review by: Jonathan Innes
Date stayed December 8, 2009

4.6 out of 5

Good hotel in central location. Front-of-house staff were excellent - very pleasant, efficient and helpful

Review by: Francis Baxter
Date stayed December 3, 2009

4.8 out of 5

Very nice hotel-good location and staff was terrific. Concierge was very helpful.

Review by: Anonymous
Date stayed October 6, 2009

4.8 out of 5

Friendly staff

Review by: Robyn Beach
Date stayed September 10, 2009

5 out of 5

The ambience of the hotel as a whole was relaxed and chic.

Review by: John and Robin Bussenschutt
Date stayed August 7, 2009

5 out of 5

Everything was great except the pillows. They were absolutely awful and way too soft. I woke up at 3.30am with a throbbing headache. They were all the same in the room and I couldn't sway for another type.

Review by: Lynda Harten
Date stayed July 22, 2009

Sofitel Brisbane Central Hotel photos

Sofitel Brisbane Central Hotel Exterior
Exterior
Sofitel Brisbane Central Hotel Fitness centre
Fitness Centre
Sofitel Brisbane Central Hotel Lounge
Lounge
Sofitel Brisbane Central Hotel Room
Room
Sofitel Brisbane Central Hotel Exterior
Exterior
Sofitel Brisbane Central Hotel Buffet
Buffet
Sofitel Brisbane Central Hotel Restaurant
Restaurant
Sofitel Brisbane Central Hotel Swimming pool
Swimming pool
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