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Silken Puerta America Hotel Madrid
5 StarsAvenida America 41 Madrid ES-28002
|
Rating
|
|
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Service | 5 |
| Location | 3 |
| Pricing | 4 |
| Overall | 4.4 |
Location
The Silken Puerta is superbly located near Avenida de America, right at the entrance of Madrid coming from Barajas Airport. It is only 5 minutes walking distance to Avenida de America tube and bus station, giving easy access to all areas in Madrid including The Prado Museum and Madrid Exhibition Center.
Rooms
The hotel offers 342 comfortable guest rooms that are well equipped with numerous standard amenities.
Restaurant
Rooted in Spanish style with some nods at the international, the hotel's recipes are guided fundamentally by respect for flavours and freshness of the food. The bar is the perfect place to shake off stress leave your problems behind, relaxing over a drink or nibbling a refreshing salad.
General
The hotel Puerta America has 950 square metres of space divided between 5 flexible public rooms that can host a range of functions for anything up to 900 people. The gym is in the attic, so you can get fit enjoying some impressive views right across Madrid. The swimming pool is the ideal place for relaxing and leaving all your tensions behind.
Additional Information
- 8.5 km to the Train Station(Atocha)
- 10 km to the Airport (Bajaras)
Hotel Facilities
- Ballroom
- Business Centre
- Dining Room
- Gym / Fitness Facilities
- Laundry Services
- Non-Smoking Rooms
- Reception
- Safe Deposit Box
- Spa / Wellness Centre
- Banquet Facilities
- Cafe
- Disabled Facilities
- Internet Access - High Speed
- Library
- Parking Facilities
- Restaurant
- Sauna
- Swimming Pool - Indoor
- Bar / Lounge
- Conference Facilities
- Doctor On Call
- Internet Access - Wireless
- Lift / Elevator
- Parking Facilities (At Cost)
- Room Service
- Secretarial Services
Room Facilities
- Air Conditioning
- Mini Bar
- Cable / Satellite TV
- Safe
- Ensuite / Private Bathroom
- Telephone
Silken Puerta America Hotel Madrid Guest Reviews
all was very nice,place-room and everything else except floor number 9 room was a little uncomfortable and smelled strange in bathroom although it was cleaned.try floor 11 and you wont regret it!very nice! the biggest complain is about spanish people dont speak english AT ALL...even at tourist offices!!thank god at hotel they did!!
Stratos wrote on October 6, 2011
We found it difficult to locate the entrance door as it was tucked away to the side. After some time in the lift a kind customer advised us that if we wanted to go anywhere we had to "swipe" the lift with our card/key. We stayed on the Norman Foster floor. The bathroom area seemed to dominate the entire room with the lovely sinks being a touch impratical as each time water was used it ended up on the walls.
Anonymous wrote on November 27, 2007
Lovely staff and a truly excellent meal. The rooms are fabulous designs but in the execution they are lacking. For a design hotel this is a shortfall. The desk light shines into the eyes of the person working, the shoe horn was too square for the average heel, the roomsafe did not open properly and required a credit card to prize it open, and the shower nozzle was dangerous. It turned on from very hot to cold. If you put the shower on to test the warmth, you were scalded and could not reach the controls to turn it up! (which is of course counterintuitive) But this was all compensated by some truly warm staff, fabulous uniforms, great logos... and a truly memorable meal. I would stay again but would be careful with the fittings..
James Turnbull wrote on February 1, 2007
This is considered a designer 5 star hotel. I agree that it's a pretty interesting hotel, where each floor is designed in a different style. I got the "steel" floor. The bathroom is all glass walls, so no privacy. it's very sleek. but it's not very functional. everything was desiged for aesthetics, not for comfort. No place to hang towels. the bathtub was a really low long steel tub that took forever to fill with water, so i just gave up. The bed had a slanted steel shelf behind it, as opposed to a headboard. No way to lean against it since the bed didn't actually touch the wall. That's what i mean about functionality. Everything was for looks. Considering how very expensive the hotel was, I expected to be comfortable but everything was just "off". And the location is awful. Nothing is within walking distance. You have to take public transportation. I wouldn't recommend this hotel unless you just want to check out the different floors.
Anonymous wrote on October 23, 2006
Silken Puerta America Hotel Madrid is absolutely marvelous hotel with the best design and the best service. It is the hotel you must visit.
Anonymous wrote on April 15, 2006
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