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Silken Puerta America Hotel Madrid

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Silken Puerta America Hotel Madrid

5 Stars

Avenida America 41 Madrid ES-28002


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Silken Puerta America Hotel Madrid Hotel exteriorSilken Puerta America Hotel Madrid LobbySilken Puerta America Hotel Madrid RoomSilken Puerta America Hotel Madrid Room
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 5
Location 3
Pricing 4
Overall 4.4
Featuring an elegant decor and a warm hospitality, Silken Puerta welcomes you for an unforgettable vacation.

Location
The Silken Puerta is superbly located near Avenida de America, right at the entrance of Madrid coming from Barajas Airport. It is only 5 minutes walking distance to Avenida de America tube and bus station, giving easy access to all areas in Madrid including The Prado Museum and Madrid Exhibition Center.

Rooms
The hotel offers 342 comfortable guest rooms that are well equipped with numerous standard amenities.

Restaurant
Rooted in Spanish style with some nods at the international, the hotel's recipes are guided fundamentally by respect for flavours and freshness of the food. The bar is the perfect place to shake off stress leave your problems behind, relaxing over a drink or nibbling a refreshing salad.

General
The hotel Puerta America has 950 square metres of space divided between 5 flexible public rooms that can host a range of functions for anything up to 900 people. The gym is in the attic, so you can get fit enjoying some impressive views right across Madrid. The swimming pool is the ideal place for relaxing and leaving all your tensions behind.

Additional Information

  • 8.5 km to the Train Station(Atocha)
  • 10 km to the Airport (Bajaras)

Hotel Facilities

  • Ballroom
  • Business Centre
  • Dining Room
  • Gym / Fitness Facilities
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Spa / Wellness Centre
  • Banquet Facilities
  • Cafe
  • Disabled Facilities
  • Internet Access - High Speed
  • Library
  • Parking Facilities
  • Restaurant
  • Sauna
  • Swimming Pool - Indoor
  • Bar / Lounge
  • Conference Facilities
  • Doctor On Call
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Room Service
  • Secretarial Services

Room Facilities

  • Air Conditioning
  • Mini Bar
  • Cable / Satellite TV
  • Safe
  • Ensuite / Private Bathroom
  • Telephone

Silken Puerta America Hotel Madrid Guest Reviews (5)


Silken Puerta America Hotel Madrid
4 out of 5

all was very nice,place-room and everything else except floor number 9 room was a little uncomfortable and smelled strange in bathroom although it was cleaned.try floor 11 and you wont regret it!very nice! the biggest complain is about spanish people dont speak english AT ALL...even at tourist offices!!thank god at hotel they did!!

Stratos wrote on October 6, 2011


Silken Puerta America Hotel Madrid
4.2 out of 5

We found it difficult to locate the entrance door as it was tucked away to the side. After some time in the lift a kind customer advised us that if we wanted to go anywhere we had to "swipe" the lift with our card/key. We stayed on the Norman Foster floor. The bathroom area seemed to dominate the entire room with the lovely sinks being a touch impratical as each time water was used it ended up on the walls.

Anonymous wrote on November 27, 2007


Silken Puerta America Hotel Madrid
3.8 out of 5

Lovely staff and a truly excellent meal. The rooms are fabulous designs but in the execution they are lacking. For a design hotel this is a shortfall. The desk light shines into the eyes of the person working, the shoe horn was too square for the average heel, the roomsafe did not open properly and required a credit card to prize it open, and the shower nozzle was dangerous. It turned on from very hot to cold. If you put the shower on to test the warmth, you were scalded and could not reach the controls to turn it up! (which is of course counterintuitive) But this was all compensated by some truly warm staff, fabulous uniforms, great logos... and a truly memorable meal. I would stay again but would be careful with the fittings..

James Turnbull wrote on February 1, 2007


Silken Puerta America Hotel Madrid
2.8 out of 5

This is considered a designer 5 star hotel. I agree that it's a pretty interesting hotel, where each floor is designed in a different style. I got the "steel" floor. The bathroom is all glass walls, so no privacy. it's very sleek. but it's not very functional. everything was desiged for aesthetics, not for comfort. No place to hang towels. the bathtub was a really low long steel tub that took forever to fill with water, so i just gave up. The bed had a slanted steel shelf behind it, as opposed to a headboard. No way to lean against it since the bed didn't actually touch the wall. That's what i mean about functionality. Everything was for looks. Considering how very expensive the hotel was, I expected to be comfortable but everything was just "off". And the location is awful. Nothing is within walking distance. You have to take public transportation. I wouldn't recommend this hotel unless you just want to check out the different floors.

Anonymous wrote on October 23, 2006


Silken Puerta America Hotel Madrid
5 out of 5

Silken Puerta America Hotel Madrid is absolutely marvelous hotel with the best design and the best service. It is the hotel you must visit.

Anonymous wrote on April 15, 2006


Mairu Hostal Madrid 1.5 Stars
Santander Hotel Madrid 2 Stars
Hilton Madrid Airport 4 Stars
A&H Hotel Suites Madrid 4 Stars
AC Santo Mauro Hotel Madrid Autograph Collection 5 Stars
ME Madrid Reina Victoria Hotel 5 Stars
Westin Palace Hotel Madrid 5 Stars
Wellington Hotel Madrid 5 Stars
Occidental Miguel Angel Hotel & Urban Spa Madrid 5 Stars

Overall Guest Rating

Overall4.4 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service5 out of 5
Location3 out of 5
Pricing4 out of 5

Silken Puerta America Hotel Madrid Guest Reviews

SortBy:

4 out of 5

all was very nice,place-room and everything else except floor number 9 room was a little uncomfortable and smelled strange in bathroom although it was cleaned.try floor 11 and you wont regret it!very nice! the biggest complain is about spanish people dont speak english AT ALL...even at tourist offices!!thank god at hotel they did!!

Review by: Stratos
Date stayed October 6, 2011

4.2 out of 5

We found it difficult to locate the entrance door as it was tucked away to the side. After some time in the lift a kind customer advised us that if we wanted to go anywhere we had to "swipe" the lift with our card/key. We stayed on the Norman Foster floor. The bathroom area seemed to dominate the entire room with the lovely sinks being a touch impratical as each time water was used it ended up on the walls.

Review by: Anonymous
Date stayed November 27, 2007

3.8 out of 5

Lovely staff and a truly excellent meal. The rooms are fabulous designs but in the execution they are lacking. For a design hotel this is a shortfall. The desk light shines into the eyes of the person working, the shoe horn was too square for the average heel, the roomsafe did not open properly and required a credit card to prize it open, and the shower nozzle was dangerous. It turned on from very hot to cold. If you put the shower on to test the warmth, you were scalded and could not reach the controls to turn it up! (which is of course counterintuitive) But this was all compensated by some truly warm staff, fabulous uniforms, great logos... and a truly memorable meal. I would stay again but would be careful with the fittings..

Review by: James Turnbull
Date stayed February 1, 2007

2.8 out of 5

This is considered a designer 5 star hotel. I agree that it's a pretty interesting hotel, where each floor is designed in a different style. I got the "steel" floor. The bathroom is all glass walls, so no privacy. it's very sleek. but it's not very functional. everything was desiged for aesthetics, not for comfort. No place to hang towels. the bathtub was a really low long steel tub that took forever to fill with water, so i just gave up. The bed had a slanted steel shelf behind it, as opposed to a headboard. No way to lean against it since the bed didn't actually touch the wall. That's what i mean about functionality. Everything was for looks. Considering how very expensive the hotel was, I expected to be comfortable but everything was just "off". And the location is awful. Nothing is within walking distance. You have to take public transportation. I wouldn't recommend this hotel unless you just want to check out the different floors.

Review by: Anonymous
Date stayed October 23, 2006

5 out of 5

Silken Puerta America Hotel Madrid is absolutely marvelous hotel with the best design and the best service. It is the hotel you must visit.

Review by: Anonymous
Date stayed April 15, 2006

Silken Puerta America Hotel Madrid photos

Silken Puerta America Hotel Madrid Hotel exterior
Hotel Exterior
Silken Puerta America Hotel Madrid Lobby
Lobby
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Hotel interior
Hotel Interior
Silken Puerta America Hotel Madrid Café
Café
Silken Puerta America Hotel Madrid Bar
Bar
Silken Puerta America Hotel Madrid Fitness centre
Fitness Centre
Silken Puerta America Hotel Madrid Hotel exterior
Hotel Exterior
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Room
Room
Silken Puerta America Hotel Madrid Bar
Bar
Silken Puerta America Hotel Madrid Fitness centre
Fitness Centre
Silken Puerta America Hotel Madrid Restaurant
Restaurant
Silken Puerta America Hotel Madrid Fitness centre
Fitness Centre
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