- Hotel Details
- Member Reviews
Silken Hotel Ciudad de Vitoria4 Stars
Portal De Castilla 8 Vitoria ES-01008
The Silken Hotel Ciudad De Vitoria is ideally located in Vitoria and is within walking distance from the main shopping area, the beautiful old town and medieval cathedral.
The property boasts 149 rooms, which are tastefully decorated to the best of standards with an incomparable luxury and decor.
Silken Hotel Ciudad De Vitoria offers recipes from traditional Basque cuisine and a selection of dishes that show off their originator's creativity. You can also unwind with a relaxing drink in the pleasant ambience of the Piano bar, while listening to the live music.
This property offers meeting space with the necessary equipments to host your conferences, business meetings and seminars. The well-equipped gymnasium, sauna and massage room ensures you to keep in shape during your stay. You can also get relaxed at the solarium or opt for a refreshing Turkish bath.
- 1 km to the Train station
- 2 km to the Bus Stop
- 15 km to the Airport (Vitoria)
- Bar / Lounge
- Faxing Facilities
- Laundry Facilities
- Non-Smoking Rooms
- Conference Facilities
- Gym / Fitness Facilities
- Lift / Elevator
- Parking Facilities
- Disabled Facilities
- Internet Access - High Speed
- Parking Facilities (At Cost)
- Room Service
- Spa / Wellness Centre
- Air Conditioning
- Mini Bar
- Cable / Satellite TV
- Internet Access
- Modem / Data Port Connection
- Colour TV
- Iron / Ironing Board
- Pay-per-view Movies
Silken Hotel Ciudad de Vitoria Guest Reviews (13)
I only gave "average" in respect of service and pricing because of my experience in trying to book an extra night. Service elsewhere in the hotel, especially room service was excellent. I went to reception to see if an extra night could be booked. I was quoted a price that was double the rate I was paying. I was told the hotel is almost full. I then found I could book the same room on-line for marginally more than I was paying. When I queried this I was told that that rate was for a junior suite and that it was like the airlines, because of the demand the price had gone up! I spoke to the reception manager the following morning, she reduced the price initially by 50% and then to the room rate I was paying. This was unnecessary and rotten customer service. I had had to complain 3 times to get any satisfaction.
Richard Bennett wrote on October 19, 2007
Not very friendly staff in the Restaurant but otherwise this hotel was OK. Make sure you don't have a room on the first floor near the top of the stairs - all the noise from the foyer & reception can be heard!
Wendy Fisher wrote on September 8, 2007
Highly recommended. Good location, friendly and efficient service, very comfortable, although not especially large, rooms and a great buffet breakfast. The decor is somewhat uninspiring, but that's typical of any business hotel.
Mark Woods wrote on July 5, 2007
Exc ellent hotel in a brillant location so close to everything. The staff were extremely helpful, breakfast was all that you could ask for and the rooms clean and wel decorated.
Lesley Corley wrote on May 23, 2007
I found the Hotel to be excellent quality. The rooms are spacious and clean and the hotel looks fantastic. Breakfast and room service were both of the highest quality.
Gavin Duffy wrote on April 24, 2007
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