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Sheraton at The Falls Hotel, Niagara Falls, NY

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Sheraton at The Falls Hotel, Niagara Falls, NY

Sheraton at The Falls Hotel, Niagara Falls, NY

3.5 Stars

300 Third Street Niagara Falls NY 14303


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Sheraton at The Falls Hotel, Niagara Falls, NY ExteriorSheraton at The Falls Hotel, Niagara Falls, NY BallroomSheraton at The Falls Hotel, Niagara Falls, NY Conference roomSheraton at The Falls Hotel, Niagara Falls, NY King room
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Rating criteria
Rating
Cleanliness 2
Facilities 2
Service 2
Location 4
Pricing 1
Overall 2.2
With contemporary accommodations and convenient downtown location, Sheraton at The Falls Hotel, Niagara Falls, NY makes for an ideal base for travellers in the New York - Ontario border. This Niagara Falls hotel is within easy access to Niagara Falls and Devil's Hole state parks. While in this side of New York, vacationers should not miss Maid of the Mist or a visit to Aquarium of Niagara.

Location
Sheraton at The Falls Hotel is located on Third Street in the heart of Niagara Falls, two miles from Niagara Falls Amtrak Station. In the area, holidaymakers can view the exhibits at Ripley's Believe It Or Not! Museum and Guinness World of Records.

Rooms
All 392 modern rooms and suites have wireless Internet access, cable flat-screen TV, en suite bathroom, air conditioning, safe deposit box and coffee/tea maker. Baby cot and microwave oven are available upon request.

Restaurant
Diners at Sheraton Hotel Niagara Falls savour American specialties at T.G.I. Friday's and Jade Restaurant on site. Guests can chill out and relax with drinks at Old Falls Sports Bar & Grille and Starbucks.

General
Sheraton at The Falls Hotel, Niagara Falls, NY features equipped business centre and events spaces that can hold up to 400 people. This non-smoking hotel also offers 24-hour concierge, wireless Internet access in public areas and laundry service. On-site recreational facilities include indoor heated pool and fitness centre.

Additional Information

  • NOTE: The hotel only accepts dogs under 40lbs. Any other types of pets are not allowed.
  • 8.5 km to the International Airport (Niagara Falls)

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Gym / Fitness Facilities
  • Photocopying Facilities
  • Sauna
  • Bar / Lounge
  • Disabled Facilities
  • Laundry Facilities
  • Restaurant
  • Swimming Pool - Outdoor
  • Cafe
  • Faxing Facilities
  • Parking Facilities
  • Safe Deposit Box

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Modem / Data Port Connection
  • Telephone
  • Cable / Satellite TV
  • Internet Access
  • Radio
  • Voicemail
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Tea and Coffee Making Facilities

Sheraton at The Falls Hotel, Niagara Falls, NY Guest Reviews (8)


Sheraton at The Falls Hotel, Niagara Falls, NY
2 out of 5

Lousy service, sticking room, unbelievable mess breakfast, but convenient location

Mr. China wrote on June 26, 2012


Sheraton at The Falls Hotel, Niagara Falls, NY
4 out of 5

Me and my wife stayed in the Hotel and had no complaints. Very Friendly staff. Rooms Clean. Great Location. Nice Hotle to stay at when visiting the rapid Theater

Oakland11 wrote on December 6, 2011


Sheraton at The Falls Hotel, Niagara Falls, NY
5 out of 5

Very nice Hotel. Very Friendly Staff. Nice place to stay when visiting the Rapids Theater. Beds are excellent

Oakland11 wrote on December 6, 2011


Sheraton at The Falls Hotel, Niagara Falls, NY
4 out of 5

the room is excellence, the king bed, wow!!! So comfortable that i feel asleep within few mintues. The location is perfect for walking distance to see the niagara falls and other adventures. The only thing is the exercise room which have half of machines are broken.

Gregg11 wrote on October 22, 2011


Sheraton at The Falls Hotel, Niagara Falls, NY
3 out of 5

The staff were unfailingly courteous and helpful. When we arrived, the room we had booked was taken, so they upgraded us without being asked to a bedroom plus a large living room, dining room and kitchen area, plus a second bath. I do have a complaint for Orbitz: I requested a room in Niagara Falls, Canada, and this hotel popped up -- in the USA. It's name is almost identical to a wonderful hotel in Canada. I did not notice the USA until too late.

Aidan wrote on October 18, 2011


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Overall Guest Rating

Overall2.2 out of 5
Cleanliness2 out of 5
Facilities2 out of 5
Service2 out of 5
Location4 out of 5
Pricing1 out of 5

Sheraton at The Falls Hotel, Niagara Falls, NY Guest Reviews

SortBy:

2 out of 5

Lousy service, sticking room, unbelievable mess breakfast, but convenient location

Review by: Mr. China
Date stayed June 26, 2012

4 out of 5

Me and my wife stayed in the Hotel and had no complaints. Very Friendly staff. Rooms Clean. Great Location. Nice Hotle to stay at when visiting the rapid Theater

Review by: Oakland11
Date stayed December 6, 2011

5 out of 5

Very nice Hotel. Very Friendly Staff. Nice place to stay when visiting the Rapids Theater. Beds are excellent

Review by: Oakland11
Date stayed December 6, 2011

4 out of 5

the room is excellence, the king bed, wow!!! So comfortable that i feel asleep within few mintues. The location is perfect for walking distance to see the niagara falls and other adventures. The only thing is the exercise room which have half of machines are broken.

Review by: Gregg11
Date stayed October 22, 2011

3 out of 5

The staff were unfailingly courteous and helpful. When we arrived, the room we had booked was taken, so they upgraded us without being asked to a bedroom plus a large living room, dining room and kitchen area, plus a second bath. I do have a complaint for Orbitz: I requested a room in Niagara Falls, Canada, and this hotel popped up -- in the USA. It's name is almost identical to a wonderful hotel in Canada. I did not notice the USA until too late.

Review by: Aidan
Date stayed October 18, 2011

3 out of 5

Definitely better to stay on the Canadian side of the falls. Basic hotel with all the essentials.

Review by: Anonymous
Date stayed December 2, 2010

4.2 out of 5

The Crown Plaza Hotel was a well presented hotel, our room was roomy, clean and had a nice outlook. The location to the falls was excellent. However the buffet breakfast was overpriced for what you received. Some staff looked like they did not what to be there except for the last morning when Sean looked after us extremely well.

Review by: Anonymous
Date stayed July 16, 2010

2.4 out of 5

The Hotel is reasonably well furnished, but expensive considering it has an exceptionally poor restaurant, room service and an in-house Starbucks that closes at 8pm. Reception staff are fine, restaurant staff are surly and even accept the quality is poor. House keeping staff were really polite but are clearly minimum wage earners and need a tick schedule of what they have to do because if they have had training it did not work. Probably the training fault as they are very willing to put right problems when approached. I am sure there are better facility and less expensive hotels in the area.

Review by: Anonymous
Date stayed September 29, 2008

Sheraton at The Falls Hotel, Niagara Falls, NY photos

Sheraton at The Falls Hotel, Niagara Falls, NY Exterior
Exterior
Sheraton at The Falls Hotel, Niagara Falls, NY Ballroom
Ballroom
Sheraton at The Falls Hotel, Niagara Falls, NY King room
King Room
Sheraton at The Falls Hotel, Niagara Falls, NY Meeting room
Meeting room
Sheraton at The Falls Hotel, Niagara Falls, NY Restaurant
Restaurant
Sheraton at The Falls Hotel, Niagara Falls, NY Exterior
Exterior
Sheraton at The Falls Hotel, Niagara Falls, NY Conference room
Conference room
Sheraton at The Falls Hotel, Niagara Falls, NY Lobby
Lobby
Sheraton at The Falls Hotel, Niagara Falls, NY Queen room
Queen Room
Sheraton at The Falls Hotel, Niagara Falls, NY Suite
Suite
SSLA Better Business Bureau Program
Orbitz