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Sheraton Imperial Kuala Lumpur Hotel

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Sheraton Imperial Kuala Lumpur Hotel

5 Stars

Jalan Sultan Ismail Kuala Lumpur 50250


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Sheraton Imperial Kuala Lumpur Hotel Hotel entranceSheraton Imperial Kuala Lumpur Hotel BallroomSheraton Imperial Kuala Lumpur Hotel BallroomSheraton Imperial Kuala Lumpur Hotel Ballroom
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Rating criteria
Rating
Cleanliness 4.6
Facilities 4.3
Service 4.1
Location 3.9
Pricing 4.4
Overall 4.3
Sheraton Imperial Kuala Lumpur Hotel offers modern facilities and warm Malaysian hospitality for travellers' comfort. Some of the places of interest close to this hotel are Kuala Lumpur Tower, fifth tallest freestanding tower, Golden Triangle and Bukit Bintang, home to many landmark shopping centres, cafes and clubs. Guests can also pay a visit to Petronas Towers, which is the tallest twin building in the world or to Suria KLCC Mall, a 1.5 million square feet Shopping Complex.

Location
Sheraton Imperial Hotel is located at Jalan Sultan Ismail in Kuala Lumpur and 400m to Kuala Lumpur City Center. The hotel is situated close to city attractions namely the West Malaysia cathedral at St Mary's Cathedral and Dewan Filharmonik Petronas, a concert hall for classical music.

Rooms
Guests are offered a choice of 385 well-appointed accommodation units, which are fully furnished with fine interiors. Standard amenities provided in all units are air-conditioner, Internet access, mini bar and telephone.

Restaurant
Guests can enjoy dining at any of the 2 restaurant namely Villa Danieli Restaurant that serves Italian cuisine with rich Italian decor and Celestial Court Restaurant, which serves Chinese cuisine.

General
Sheraton Imperial Kuala Lumpur Hotel is well connected to city attractions such as Jalan Masjid India, Starhill Gallery and Pavilion Mall.

Additional Information

  • 400m to Kuala Lumpur City Center.
  • 400m to Golden Triangle.
  • 500m to Petronas Towers.
  • 600m to Kuala Lumpur Tower.
  • 1 km to the Train Station (Dang Wangi)

Hotel Facilities

  • Airport Transfer
  • Banquet Facilities
  • Business Centre
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Swimming Pool - Outdoor
  • Baby Sitting Service
  • Bar / Lounge
  • Concierge
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Facilities
  • Lobby
  • Reception
  • Safe Deposit Box
  • Spa / Wellness Centre
  • Ballroom
  • Beauty Salon / Hairdresser
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Laundry Services
  • Parking Facilities
  • Restaurant
  • Sauna
  • Steam Room

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Mini Bar
  • Radio
  • Cable / Satellite TV
  • Internet Access
  • Modem / Data Port Connection
  • Tea and Coffee Making Facilities
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Pay-per-view Movies
  • Telephone

Sheraton Imperial Kuala Lumpur Hotel Guest Reviews (63)


Sheraton Imperial Kuala Lumpur Hotel
4 out of 5

Was here on holiday.check in was smooth.had problems with room after check in.this was resolved quickly.free wifi and computers available in the lobby only. In room need to pay for the Internet Pool is great. Did not use the gym, looked noise from the outside. Hotel Easy excess by public transport from KL sentral, monorail stop only 400meteres from the hotel.bukit bintang,china town,all lage shopping area excessable by on foo(depends on the temp and the humidity on the day) or transit. Walking distance to masjid Jamek shopping area.

spur of the moment wrote on January 23, 2013


Sheraton Imperial Kuala Lumpur Hotel
4 out of 5

Right from the car jockey to the concierge to the reception, the whole process when smooth and courteous. The room was splendid, nicely design and huge... and most of all we love the bed, it is so so comfort. The buffet dinner was overwhelm with lots and lots of delicious variety. We decided to extend our stay for another night.... Will definitely come back to stay here with the Sheraton again and again....

Anonymous wrote on January 8, 2013


Sheraton Imperial Kuala Lumpur Hotel
5 out of 5

Was there for 4 days. Staff was always ready to help. Perfect concierge service. They are always telling you the best possible solution for every your problem. Free Internet on special PCs is very useful. Lit bit far by walk from main sightseeing places, but you can be there in 5-10 minutes on any type of transport.

Zhenis wrote on January 7, 2013


Sheraton Imperial Kuala Lumpur Hotel
3 out of 5

Room was clean, close to the monorail, but not that value for money in terms of location, The other really annoying thing is that they apparently take a cut on the taxi service provided- So the taxi that runs through their entrance are forced to charge 50 to 100% more than the average taxi. E.g 150RM to the airport vs 100RM for the same taxi booked outside.

The righteous wrote on January 7, 2013


Sheraton Imperial Kuala Lumpur Hotel
5 out of 5

Absolutely loved staying here, the rooms were massive, facilities and amenities were of top quality and staff were very polite and helpful. Would definitely go back and stay here again.

Miss K wrote on January 7, 2013


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Overall Guest Rating

Overall4.3 out of 5
Cleanliness4.6 out of 5
Facilities4.3 out of 5
Service4.1 out of 5
Location3.9 out of 5
Pricing4.4 out of 5

Sheraton Imperial Kuala Lumpur Hotel Guest Reviews

SortBy:

4 out of 5

Was here on holiday.check in was smooth.had problems with room after check in.this was resolved quickly.free wifi and computers available in the lobby only. In room need to pay for the Internet Pool is great. Did not use the gym, looked noise from the outside. Hotel Easy excess by public transport from KL sentral, monorail stop only 400meteres from the hotel.bukit bintang,china town,all lage shopping area excessable by on foo(depends on the temp and the humidity on the day) or transit. Walking distance to masjid Jamek shopping area.

Review by: spur of the moment
Date stayed January 23, 2013

4 out of 5

Right from the car jockey to the concierge to the reception, the whole process when smooth and courteous. The room was splendid, nicely design and huge... and most of all we love the bed, it is so so comfort. The buffet dinner was overwhelm with lots and lots of delicious variety. We decided to extend our stay for another night.... Will definitely come back to stay here with the Sheraton again and again....

Review by: Anonymous
Date stayed January 8, 2013

5 out of 5

Was there for 4 days. Staff was always ready to help. Perfect concierge service. They are always telling you the best possible solution for every your problem. Free Internet on special PCs is very useful. Lit bit far by walk from main sightseeing places, but you can be there in 5-10 minutes on any type of transport.

Review by: Zhenis
Date stayed January 7, 2013

3 out of 5

Room was clean, close to the monorail, but not that value for money in terms of location, The other really annoying thing is that they apparently take a cut on the taxi service provided- So the taxi that runs through their entrance are forced to charge 50 to 100% more than the average taxi. E.g 150RM to the airport vs 100RM for the same taxi booked outside.

Review by: The righteous
Date stayed January 7, 2013

5 out of 5

Absolutely loved staying here, the rooms were massive, facilities and amenities were of top quality and staff were very polite and helpful. Would definitely go back and stay here again.

Review by: Miss K
Date stayed January 7, 2013

4 out of 5

Beautiful hotel. Room's great. Bathroom great. Lovely staff. Some may not like the location too much (not too much nearby) but for me it's fine. I'll be back.

Review by: Tomyum
Date stayed December 18, 2012

4 out of 5

Hotel staff perfect. Location reasonable but not perfect. Have monorail outside the door so not a big issue. Room lovely. Service great.

Review by: Tomyum
Date stayed November 8, 2012

5 out of 5

This hotel is very nice and comfortable. Just there is one front desk stuff attitude got problem. Hotel is not in a walking distance to major shopping points and there is not enough stand by taxi at the hotel. Others than tat this hotel is definitely a fine 5 stars hotel.

Review by: Vicai
Date stayed October 7, 2012

4 out of 5

Great hotel and staff were very helpful. However, although we were on 35th floor we had some noise from local night club until 3am. This would not stop us from returning again as it was good value

Review by: Happy explorer
Date stayed October 1, 2012

5 out of 5

Fantastic hotel and staff, very comfy. Would recommend to all. monorail right outside the hotel.

Review by: fids
Date stayed July 12, 2012

4 out of 5

The hotel everything is good, except the staff attitude was bad. When i was at the check in counter, it take about 1 hours to check in, and requested them for some refreshment they keep delay and walk away.

Review by: Amos Lee
Date stayed July 11, 2012

4 out of 5

This is value for money, taken by the staff professionalsm and their friendliness. One thing for sure if I travel to Kuala Lumpur again Sheraton Imperial is going to be my choice. Excellent hotel , keep it UP!

Review by: Apholo Samson Nkosi
Date stayed April 10, 2012

5 out of 5

This a grand hotel which is quite posh and in a good location. Although not centrally located in KL the monorail station is just outside the hotel and you are only 3 stops away from Bukit Bintang. The breakfast is good and the room is large. Definitely good value for the price you paid compared to more centrally located hotels in KL.

Review by: J Khor
Date stayed March 23, 2012

4 out of 5

Wonderful hotel. a brisk 15 minute walk to the petronas towers but also the monorail stop is right out the door.

Review by: Houston traveler 123
Date stayed December 28, 2011

5 out of 5

Great hotel with great gym and health club. Very nice room with comfortable bed. It is a good location and the monorail stop is outside to the left. It's probably a 20 minute walk to Petronas. I would recommend staying closer to Petronas.

Review by: Houston traveler 123
Date stayed December 16, 2011

5 out of 5

Great hotel, accomodations, staff and location! Really worth it.

Review by: ebeffermann
Date stayed November 5, 2011

5 out of 5

The best hotel of our 5 week holiday. Location fantastic just near the light rail system.

Review by: Anonymous
Date stayed September 27, 2011

4.8 out of 5

You really get a bang for your buck here! I was quite blown away by the size of the room, the softness of the beds, the nice bathroom with toiletries and robes and slippers. Lovely friendly service at the reception. Breakfast buffet is an adventure and comes with any kind of coffee you want made to order. The only thing I didn't like was copping some hard sell at the Italian restaurant on the premises (trying to sell multiple courses when we were tired and just wanted a quick feed), albeit the food was good.

Review by: Daniella Coric
Date stayed August 2, 2011

5 out of 5

Thoroughly enjoyed our stay at the Sheraton. The staff were extremely helpful and professional. The buffet breakfast was organised, plentiful and fresh. Would love to stay again in the future.

Review by: Jean Fitzroy
Date stayed July 24, 2011

4.6 out of 5

Majestic regal hotel. Fantastic large room and service. Breakfast one of the best in KL, a must. Pool lovely, service excellent, free wifi in lobby. Our 2nd stay. Excellent. Very good Club lounge.

Review by: Ray McWatt Forbes
Date stayed July 20, 2011

Sheraton Imperial Kuala Lumpur Hotel photos

Sheraton Imperial Kuala Lumpur Hotel Hotel entrance
Hotel Entrance
Sheraton Imperial Kuala Lumpur Hotel Ballroom
Ballroom
Sheraton Imperial Kuala Lumpur Hotel Ballroom
Ballroom
Sheraton Imperial Kuala Lumpur Hotel Exterior
Exterior
Sheraton Imperial Kuala Lumpur Hotel Lobby
Lobby
Sheraton Imperial Kuala Lumpur Hotel Swimming pool
Swimming pool
Sheraton Imperial Kuala Lumpur Hotel Deluxe room
Deluxe Room
Sheraton Imperial Kuala Lumpur Hotel Spa
Spa
Sheraton Imperial Kuala Lumpur Hotel Hotel entrance
Hotel Entrance
Sheraton Imperial Kuala Lumpur Hotel Ballroom
Ballroom
Sheraton Imperial Kuala Lumpur Hotel Conference room
Conference room
Sheraton Imperial Kuala Lumpur Hotel Deluxe suite
Deluxe Suite
Sheraton Imperial Kuala Lumpur Hotel Lounge
Lounge
Sheraton Imperial Kuala Lumpur Hotel Restaurant
Restaurant
Sheraton Imperial Kuala Lumpur Hotel Club Room
Club Room
Sheraton Imperial Kuala Lumpur Hotel Suite
Suite
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