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Shangri-La Hotel Sydney

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Shangri-La Hotel Sydney

Shangri-La Hotel Sydney

5 Stars

176 Cumberland Street The Rocks Sydney NSW 2000


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Shangri-La Hotel Sydney ExteriorShangri-La Hotel Sydney SpaShangri-La Hotel Sydney Royal suiteShangri-La Hotel Sydney Restaurant
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 5
Location 5
Pricing 4.5
Overall 4.9
Shangri-La Hotel Sydney provides excellent lodging in the historic Rocks district. The hotel is within walking distance to the Museum of Contemporary Art and Museum of Sydney, two of the city's well-known cultural institutions. This property is ideally placed near Circular Quay for ferry transport to attractions around Sydney Harbour. It is also a short stroll to the famous attractions, such as Sydney Observatory and Customs House. Also close by is the popular Sydney Wildlife World. Different species of native animals can be spotted at this sanctuary.

Location
Shangri-La Hotel is located on Cumberland Street, about a kilometre from Martin Place. Some of the popular landmarks of the town, such as Harbour Bridge, Government House and Parliament House are within easy reach.

Rooms
Shangri-La Hotel features 563 spacious rooms and suites that are equipped with modern amenities such as writing desk, Internet access and marble bathroom.

Restaurant
Visitors can enjoy fine local cuisines at the hotel's Cafe Mix or at the Altitude Restaurant. Refreshing beverages are served at Blu Bar on 36.

General
Business travellers will appreciate the professionally equipped centre with state-of-the-art video conferencing. CHI, The Spa at Shangri-La Hotel Sydney, is an ideal place to enjoy an ancient Asian relaxation treatment. Guests seeking entertainment can visit the nearby Opera House, a multi-venue performing arts centre.

Additional Information

  • NOTICE: Levels 30-35 of the hotel will be under renovation from 01 Aug until late October. The lobby and the entrance area will also undergo renovation from late July to mid-September.
  • 25 min drive to the International Airport (Sydney)

Hotel Facilities

  • Airport Transfer
  • Banquet Facilities
  • Business Centre
  • Conference Facilities
  • Disabled Facilities
  • Gift Shop
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Restaurant
  • Sauna
  • Tour Desk
  • Baby Sitting Service
  • Bar / Lounge
  • Cafe
  • Currency Exchange Services
  • Doctor On Call
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Spa / Wellness Centre
  • Ballroom
  • Beauty Salon / Hairdresser
  • Concierge
  • Dining Room
  • Faxing Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Indoor

Room Facilities

  • Air Conditioning
  • Bathroom Amenities
  • CD Player
  • DVD Player
  • Hairdryer
  • Iron / Ironing Board
  • Modem / Data Port Connection
  • Radio
  • Shower
  • Valet Service
  • Writing Desk
  • Alarm Clock
  • Bathtub
  • Colour TV
  • Ensuite / Private Bathroom
  • Heating
  • Kettle
  • Pay TV
  • Refrigerator
  • Tea and Coffee Making Facilities
  • Voicemail
  • Bathrobe
  • Cable / Satellite TV
  • Dryer
  • Flat Screen TV
  • Internet Access
  • Mini Bar
  • Pay-per-view Movies
  • Safe
  • Telephone
  • Wireless Internet Access

Shangri-La Hotel Sydney Guest Reviews (236)


Shangri-La Hotel Sydney
4 out of 5

When we arrived at the hotel, our suitcases where removed from the taxi's boot and placed on a portable suitcase carrier, our names where requested then written on a special suitcase label which was attached to the handles. We where later to see the cases placed on luggage stands inside our room. It was so nice not to carry our suitcases inside. We approached the reception desk and were politely and effeciently attended to. As we knew we had a 3pm check-in, we expected to be brushed off but instead politely informed our room would not be ready till around 12 noon and our luggage would be held till then. We spoke to the conceirge regarding recommendations for meals, shopping, and transport only to be again politely and efficiently informed. Our room supplies were without fault; ironing board and iron, toweling robes, bathroom supplies and our beds were turned down for sleeping as well as a glass and plastic bottle of mineral water placed alongside our bedsides. We felt very special.

ausjackaroo wrote on January 30, 2013


Shangri-La Hotel Sydney
5 out of 5

Position, position, position, and fantastic food +++++ the food in both restaurants is out of this world, and the view from the Altitude is breathtaking.

flossy wrote on January 29, 2013


Shangri-La Hotel Sydney
5 out of 5

Great location, staff, room and facilities. I could not fault the service,location or room. The bar and restaurant on the 36th floor are magnificent!

Alan B wrote on January 16, 2013


Shangri-La Hotel Sydney
4 out of 5

great overnihgter to escpae the city heat & enjoy one of the best hotels in town

CSwee wrote on January 10, 2013


Shangri-La Hotel Sydney
5 out of 5

great weekend the staff were excellent from start to finish. They were attentive but not intrusive I highly recommend the Horizon club and a visit to the cocktail bar after dark.

roach wrote on December 19, 2012


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Overall Guest Rating

Overall4.9 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service5 out of 5
Location5 out of 5
Pricing4.5 out of 5

Shangri-La Hotel Sydney Guest Reviews

SortBy:

4 out of 5

When we arrived at the hotel, our suitcases where removed from the taxi's boot and placed on a portable suitcase carrier, our names where requested then written on a special suitcase label which was attached to the handles. We where later to see the cases placed on luggage stands inside our room. It was so nice not to carry our suitcases inside. We approached the reception desk and were politely and effeciently attended to. As we knew we had a 3pm check-in, we expected to be brushed off but instead politely informed our room would not be ready till around 12 noon and our luggage would be held till then. We spoke to the conceirge regarding recommendations for meals, shopping, and transport only to be again politely and efficiently informed. Our room supplies were without fault; ironing board and iron, toweling robes, bathroom supplies and our beds were turned down for sleeping as well as a glass and plastic bottle of mineral water placed alongside our bedsides. We felt very special.

Review by: ausjackaroo
Date stayed January 30, 2013

5 out of 5

Position, position, position, and fantastic food +++++ the food in both restaurants is out of this world, and the view from the Altitude is breathtaking.

Review by: flossy
Date stayed January 29, 2013

5 out of 5

Great location, staff, room and facilities. I could not fault the service,location or room. The bar and restaurant on the 36th floor are magnificent!

Review by: Alan B
Date stayed January 16, 2013

4 out of 5

great overnihgter to escpae the city heat & enjoy one of the best hotels in town

Review by: CSwee
Date stayed January 10, 2013

5 out of 5

great weekend the staff were excellent from start to finish. They were attentive but not intrusive I highly recommend the Horizon club and a visit to the cocktail bar after dark.

Review by: roach
Date stayed December 19, 2012

5 out of 5

The location, facilities, room, food ... were all perfect! However, perhaps a 'no children after 5pm' policy for the Club Lounge? We were slightly put off by the two small children climbing on the window ledge (internal - don't be alarmed) next to me in the Horizon Club lounge. Apart from that, I couldn't fault anything.

Review by: Daisy999
Date stayed November 26, 2012

4 out of 5

Everything else was great BUT a Staff member pooed in my toilet while we were out

Review by: jenzo
Date stayed November 7, 2012

5 out of 5

Fantastic views, helpful staff Just glad I booked the Horizon Club On arrival to the hotel at 3:15 our room was not ready. We had a function to attend and we did not get access to our room until 5:30!

Review by: S Dawggy Dizzle
Date stayed October 23, 2012

5 out of 5

This is a great hotel choice in Sydney's CBD. Amazing room, service and amenities.

Review by: JS and TH
Date stayed October 1, 2012

4 out of 5

check in and valet parking a breeze room well appointed, offered a fantastic view of harbour staff polite and very helpful would stay here again

Review by: Anonymous
Date stayed September 17, 2012

5 out of 5

This hotel is so comfortable and relaxing, with large rooms, gorgeous bathroom and fantastic staff. The indoor heated pool, large gym , spa and sauna are fantastic after a day of sight seeing. Fabulous location and so easy and enjoyable to explore Sydney on foot from this hotel. The views of the opera house and harbour were spectacular from the bedroom , and the Blu Bar on the 36th floor is an absolute must do. Fantastic cocktails and breathtaking views. Love this hotel.

Review by: Shangri la lover
Date stayed August 16, 2012

4 out of 5

very friendly staff,the room was very spacious and exceptionally well presented,everythig you could want for a comfortable stay.We would recomend this hotel.

Review by: Barbara S
Date stayed August 13, 2012

5 out of 5

Very friendly staff, great views and expensive but worth it meal @ Altitude restaurant. All in all a great way to spend the night before the Bridge Climb.

Review by: R.A.K
Date stayed July 17, 2012

4 out of 5

The Shangri la has to be one of the best located hotels in Sydney. We have stayed before and will definately stay again. Very comfortable and spacious room, fantastic restaurants and bars nearby & the best bar in Sydney on the 36th floor of the hotel overlooking the harbour bridge. Outstanding.

Review by: robert2910
Date stayed July 11, 2012

5 out of 5

Great service, luxury facilities, perfect location!

Review by: AliJ
Date stayed June 28, 2012

4 out of 5

Room had lovel views but unfortunately the room smelled of stale smoke. We advised staff and they were obliging in that they put an odour vaporiser in the room while we were out and offered to move us if we weren't happy. It did help but so long as we kept the bathroom closed off as the smell was terrible in there. Bit disappointing for the money paid for the room. Otherwise good. Good in room breakfast delivered which initially seemed expensive but when it arrived you could see the value in it.

Review by: GRB Mum
Date stayed June 24, 2012

5 out of 5

The staff, particularly at the Altitude Restaurant , went out of their way to accommodate my 87 year old Mum's dietary requirements and treated us like royalty! A very enjoyable stay.

Review by: bell
Date stayed June 11, 2012

4 out of 5

Great weekend away in a beautiful environment, friendly staff great location

Review by: CSwee
Date stayed April 2, 2012

4 out of 5

Excellent weekend getaway. Hotel staff were excellent, amenties were great - fabulous experience

Review by: CSwee
Date stayed January 9, 2012

4 out of 5

Excellent weekend getaway. Hotel staff were excellent, amenties were great - fabulous experience

Review by: CSwee
Date stayed January 9, 2012

Shangri-La Hotel Sydney photos

Shangri-La Hotel Sydney Exterior
Exterior
Shangri-La Hotel Sydney Spa
Spa
Shangri-La Hotel Sydney Restaurant
Restaurant
Shangri-La Hotel Sydney Restaurant
Restaurant
Shangri-La Hotel Sydney Lounge
Lounge
Shangri-La Hotel Sydney Café
Café
Shangri-La Hotel Sydney Spa
Spa
Shangri-La Hotel Sydney Meeting room
Meeting room
Shangri-La Hotel Sydney City view room
City View Room
Shangri-La Hotel Sydney City view room
City View Room
Shangri-La Hotel Sydney Meeting room
Meeting room
Shangri-La Hotel Sydney Harbour view room
Harbour View Room
Shangri-La Hotel Sydney Terrace
Terrace
Shangri-La Hotel Sydney Royal suite
Royal Suite
Shangri-La Hotel Sydney Exterior
Exterior
Shangri-La Hotel Sydney Banquet room
Banquet room
Shangri-La Hotel Sydney Bar
Bar
Shangri-La Hotel Sydney Banquet room
Banquet room
Shangri-La Hotel Sydney Spa
Spa
Shangri-La Hotel Sydney Meeting room
Meeting room
Shangri-La Hotel Sydney Conference room
Conference room
Shangri-La Hotel Sydney Meeting room
Meeting room
Shangri-La Hotel Sydney City view room
City View Room
Shangri-La Hotel Sydney Swimming pool
Swimming pool
Shangri-La Hotel Sydney Exterior
Exterior
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