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Shangri-La Hotel Bangkok

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Shangri-La Hotel Bangkok

Shangri-La Hotel Bangkok

5 Stars

89 Soi Wat Suan Plu New Road Bangrak Bangkok 10500


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Shangri-La Hotel Bangkok Hotel exteriorShangri-La Hotel Bangkok SpaShangri-La Hotel Bangkok BathroomShangri-La Hotel Bangkok Deluxe room
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 4
Location 5
Pricing 4
Overall 4.6
Featuring elegant grandeur, top-notch accommodations and scenic views of Chao Phraya River, Shangri-La Hotel Bangkok offers a welcome respite from the busy streets of bustling Bangkok. This luxury hotel places discerning travellers within convenient distance of Suan Pakkad Palace, Vimanmek Palace, Wat Arun and Temple of Reclining Buddha. Tourists spend also time at National Museum, National Gallery and Bangkok Art & Culture Centre.

Location
Shangri-La Hotel is set in the heart of Bangkok, less than four kilometres from the traditional Thai-style houses at Jim Thompson House. A trip to the Thailand capital is incomplete without admiring the beautiful and intricate architecture of the royal residence, Grand Palace.

Rooms
The 802 sophisticated rooms are housed in two towers and offer city or river views. The units echo Thai design and feature satellite flat-screen TV, Internet access, DVD player, safe deposit box, coffee-/tea-making facilities and mini bar.

Restaurant
Diners at Shangri-La Bangkok feast on an array of mouth-watering local and international culinary specialties at the several in-house restaurants. Have nightcaps at the bars and lounges on site.

General
Shangri-La Hotel Bangkok offers riverside swimming pool, tennis courts, fitness centre and CHI, The Spa. The hotel also features conference facilities, business centre and parking. Limousine service and airport transfer are available at cost.

Additional Information

  • NOTE: The hotel will offer live Fifa World Cup broadcasts in all guestrooms and suites from 12 Jun to 13 Jul.
  • NOTICE: The Riverside Lounge in Krungthep Wing is temporary closed until further notice. Guests can have breakfast at NEXT2 Cafe on level 1 of Horizon Club Lounge on level 24 of Shangri-La Wing.
    • NOTE: Hotel Limousine Prices: THB 2,900 by Mercedes Benz S Class 350 and THB 3,500 for the Executive Van Vito.
    • For hotel limousine service requested during the hours of 23:30 to 05:30, there will be an additional charge of Baht 200 for Mercedes Benz and Baht 400 for Van.
    • 30 min drive to the Airport (Suvarnabhumi)

Hotel Facilities

  • Baby Sitting Service
  • Bar / Lounge
  • Concierge
  • Disabled Facilities
  • Laundry Facilities
  • Safe Deposit Box
  • Spa / Wellness Centre
  • Tennis Court
  • Ballroom
  • Beauty Salon / Hairdresser
  • Conference Facilities
  • Gym / Fitness Facilities
  • Parking Facilities
  • Sauna
  • Squash Court
  • Tour Desk
  • Banquet Facilities
  • Cafe
  • Currency Exchange Services
  • Jacuzzi / Whirlpool
  • Restaurant
  • Shopping Arcade
  • Swimming Pool - Outdoor

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Safe
  • Voicemail
  • Cable / Satellite TV
  • Internet Access
  • Tea and Coffee Making Facilities
  • Ensuite / Private Bathroom
  • Mini Bar
  • Telephone

Shangri-La Hotel Bangkok Guest Reviews (86)


Shangri-La Hotel Bangkok
4 out of 5

Had a beautiful time in the Krungthep Wing. The room was so romantic with a fantastic bed! The butler was very helpful, arranging alterations to my partner's dress. Had a nice meal at Angeini's. The free Afternoon tea at Krungthep was beautiful. Enjoyed the bigger free breakfast outdoors at the other end of the hotel.

Terrible T's wrote on September 23, 2012


Shangri-La Hotel Bangkok
1 out of 5

Not a tale of super-woe, but when you want to be treated well-- a cautionary lesson. I reserved the Shangri La hotel on Orbitz on short notice and the popup window said stay 2 nights and receive free breakfast and 1 way hotel limousine. The reservation from Orbitz did not mention the 2 night option - I assumed it was hotel policy but to be safe-- I printed it out so that the hotel could see it. At check in, the hotel said "we have no record of that but only your room and internet" It took 36 hours for the hotel to say that in their communication with Orbitz, the matter was settled in that Orbitz wrote ' that the customer had checked "free internet" rather than the special 2-night breakfast and limousine option'. Of course, internet was free anyway, but no matter. Unfortunately, by the time this answer came, it was too late to do anything. The manager of the hotel was gracious and sat with me on Explorer to show me how the process would have worked correctly. I respect that, but remain the victim of miscommunication between Firefox, Orbitz, and the Hotel-- and felt that the delay was unconscionable. The customer may not be always right, but I expected better from the Shangri-La. Moral of the story-- You are on your own sometimes-- even in Shangri-La land.

Unhappy Professor wrote on October 9, 2011


Shangri-La Hotel Bangkok
4.8 out of 5

Stayed in the Krungthep Wing of the Shangri La Bangkok recently for 6 nights in a Deluxe Balcony Suite and then 1 night in a Deluxe Balcony Room. My comments only relate to the Krungthep Wing facilities and staff, not the main wing of the hotel. The service is first class and exactly what you would expect of a five star luxury hotel. The staff are very professional and will go out of their way to make your stay enjoyable, whether it's for business or holiday. The Krungthep Wing packages are also excellent value for money, with breakfast, all day non-alcoholic drinks, personal butler, broadband internet, afternoon tea, cocktail hour and canapes all complimentary. This means the rooms are a lot cheaper (value for money) than you might first think. Excellent rooms, the Deluxe Suite I stayed in is bigger than my apartment at home, and had two balconies, a massive bathroom and a separate powder room/second toilet. I could not fault the hotel and will definitely be back.

Anonymous wrote on October 9, 2010


Shangri-La Hotel Bangkok
5 out of 5

Probably the best hotel i have ever stayed in. The staff were charming, efficient and ever helpful. The location is stunning. The restaurants were varied in style and excellent quality if slightly expensive. The Spa is unmissable.

Graham Booth wrote on June 9, 2009


Shangri-La Hotel Bangkok
4.6 out of 5

Enjoyed seeing that Thai friendliness and courtesy are still beeing lived at this hotel today

Josef Sidler wrote on January 19, 2009


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Overall Guest Rating

Overall4.6 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service4 out of 5
Location5 out of 5
Pricing4 out of 5

Shangri-La Hotel Bangkok Guest Reviews

SortBy:

4 out of 5

Had a beautiful time in the Krungthep Wing. The room was so romantic with a fantastic bed! The butler was very helpful, arranging alterations to my partner's dress. Had a nice meal at Angeini's. The free Afternoon tea at Krungthep was beautiful. Enjoyed the bigger free breakfast outdoors at the other end of the hotel.

Review by: Terrible T's
Date stayed September 23, 2012

1 out of 5

Not a tale of super-woe, but when you want to be treated well-- a cautionary lesson. I reserved the Shangri La hotel on Orbitz on short notice and the popup window said stay 2 nights and receive free breakfast and 1 way hotel limousine. The reservation from Orbitz did not mention the 2 night option - I assumed it was hotel policy but to be safe-- I printed it out so that the hotel could see it. At check in, the hotel said "we have no record of that but only your room and internet" It took 36 hours for the hotel to say that in their communication with Orbitz, the matter was settled in that Orbitz wrote ' that the customer had checked "free internet" rather than the special 2-night breakfast and limousine option'. Of course, internet was free anyway, but no matter. Unfortunately, by the time this answer came, it was too late to do anything. The manager of the hotel was gracious and sat with me on Explorer to show me how the process would have worked correctly. I respect that, but remain the victim of miscommunication between Firefox, Orbitz, and the Hotel-- and felt that the delay was unconscionable. The customer may not be always right, but I expected better from the Shangri-La. Moral of the story-- You are on your own sometimes-- even in Shangri-La land.

Review by: Unhappy Professor
Date stayed October 9, 2011

4.8 out of 5

Stayed in the Krungthep Wing of the Shangri La Bangkok recently for 6 nights in a Deluxe Balcony Suite and then 1 night in a Deluxe Balcony Room. My comments only relate to the Krungthep Wing facilities and staff, not the main wing of the hotel. The service is first class and exactly what you would expect of a five star luxury hotel. The staff are very professional and will go out of their way to make your stay enjoyable, whether it's for business or holiday. The Krungthep Wing packages are also excellent value for money, with breakfast, all day non-alcoholic drinks, personal butler, broadband internet, afternoon tea, cocktail hour and canapes all complimentary. This means the rooms are a lot cheaper (value for money) than you might first think. Excellent rooms, the Deluxe Suite I stayed in is bigger than my apartment at home, and had two balconies, a massive bathroom and a separate powder room/second toilet. I could not fault the hotel and will definitely be back.

Review by: Anonymous
Date stayed October 9, 2010

5 out of 5

Probably the best hotel i have ever stayed in. The staff were charming, efficient and ever helpful. The location is stunning. The restaurants were varied in style and excellent quality if slightly expensive. The Spa is unmissable.

Review by: Graham Booth
Date stayed June 9, 2009

4.6 out of 5

Enjoyed seeing that Thai friendliness and courtesy are still beeing lived at this hotel today

Review by: Josef Sidler
Date stayed January 19, 2009

4.6 out of 5

Fantastic hotel, brilliant and friendly service, would highly recommend

Review by: philip day
Date stayed November 14, 2008

3.6 out of 5

Expecting a luxury hotel, was disappointed to find room small and shabby. Fabulous view over river and beautiful lobby but a watermelon juice which costs 35 bt everywhere else cost 235 bt (AUD 8-9) in the lobby. Carpets in halls dirty, no seating for check in for disabled or weary travellers. The position is magical being on the river with all its facilities at hand and surrounding streets full of interesting stores. At more than AUD 200 a night it was not good value for money.

Review by: Anonymous
Date stayed June 15, 2008

5 out of 5

In 25 years of travel this is one of the nicest hotels we have stayed in. Location is great; shopping,river and restaurants are close by and the staff cannot do enough for you. The only downside of this hotel like all others in Asia is that if you enjoy a glass of red make sure you have a friendly bank manager back in Aus.

Review by: Garry Charman
Date stayed May 24, 2008

4.8 out of 5

Great location. Convenient. A little pricey for a holiday, but if you can afford it, go fo it!! The BTS (train system) is just next to the hotel. there are little shops along the streets nearby for a quick browse but easy enough to get to other shopping locations like MBK Plaza..

Review by: Anonymous
Date stayed May 24, 2008

5 out of 5

Excellent hotel. Wonderful views along the river. Central location very close to water transport and sky train. Service impecable and retaining much Thai culture.

Review by: Christine Tanner
Date stayed May 8, 2008

4.6 out of 5

The Bangkok Wing is a delight. The butler service was exceptional and the staff extremely friendly, helpful and thoughtful. Will be our home in Bangkok from now on !!!!

Review by: Michael Haine
Date stayed April 23, 2008

5 out of 5

Wonderful hotel. Stayed there many times. Will continue. Club on 24th very comfortable.

Review by: Olle Serger
Date stayed March 7, 2008

4.6 out of 5

This is an extremely good hotel. We stayed in Horizen Club which was excellent. We were made to feel special. The Horizen Club facilities were well worthwhile. The Lounge provided an intimate space which was wonderful. We look forward to our next stay.

Review by: Graeme Flett
Date stayed October 4, 2007

4.8 out of 5

Great hotel - would definetly go back.

Review by: Anonymous
Date stayed August 14, 2007

4.8 out of 5

Stayed in the Horizon Club near top floor. Excellent views of river. Complimentary breakfast, drinks and canapes. Thoroughly recommended.

Review by: Eric Brace
Date stayed July 7, 2007

4.8 out of 5

A top class hotel offering great service with friendly and helpful staff. The location on the river is superb especially for dining. With close proximity to river taxis and skytrain, the Shangri-La is an ideal base for seeing Bangkok's attractions. I would thoroughly recommend this hotel.

Review by: Paul Kilroy
Date stayed February 28, 2007

5 out of 5

The location was convenient to the skytrain and the Horizon level facilities were pleasant.

Review by: Anonymous
Date stayed February 25, 2007

4.8 out of 5

Usual high standards of service & quality you expect from Shangi La Hotels. The Horizon Club rooms are excellent with own reception and complimentary drinks and snacks available all day. Free evening cocktails and canapes finish off what is not only an exclusive but excellent value for money service. Highly recommended.

Review by: Robert Karlson
Date stayed February 24, 2007

5 out of 5

Excellent Hotel. Go for the Horizon Club option for that little bit of extra pampering.

Review by: James Lee
Date stayed January 25, 2007

4.8 out of 5

It belongs to the top ten worwilde hotel and it woth it !! This hotel is just amazing for everything !!!

Review by: Diane Breton
Date stayed September 13, 2006

Shangri-La Hotel Bangkok photos

Shangri-La Hotel Bangkok Hotel exterior
Hotel Exterior
Shangri-La Hotel Bangkok Spa
Spa
Shangri-La Hotel Bangkok Deluxe room
Deluxe Room
Shangri-La Hotel Bangkok Bar
Bar
Shangri-La Hotel Bangkok Deluxe room
Deluxe Room
Shangri-La Hotel Bangkok Balcony
Balcony
Shangri-La Hotel Bangkok Restaurant
Restaurant
Shangri-La Hotel Bangkok Breakfast room
Breakfast room
Shangri-La Hotel Bangkok Restaurant
Restaurant
Shangri-La Hotel Bangkok Executive suite
Executive Suite
Shangri-La Hotel Bangkok Hotel entrance
Hotel Entrance
Shangri-La Hotel Bangkok Hotel exterior
Hotel Exterior
Shangri-La Hotel Bangkok Bathroom
Bathroom
Shangri-La Hotel Bangkok Living room
Living room
Shangri-La Hotel Bangkok Lounge
Lounge
Shangri-La Hotel Bangkok Club Room
Club Room
Shangri-La Hotel Bangkok Pool
Pool
Shangri-La Hotel Bangkok Lobby
Lobby
Shangri-La Hotel Bangkok Dining
Dining
Shangri-La Hotel Bangkok Superior room
Superior Room
Shangri-La Hotel Bangkok Fitness room
Fitness Room
Shangri-La Hotel Bangkok Swimming pool
Swimming pool
SSLA Better Business Bureau Program
Orbitz