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Riu Palace Riviera Maya All Inclusive

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Riu Palace Riviera Maya All Inclusive

Riu Palace Riviera Maya All Inclusive

1 Stars

AV Xaman Ha Mza 9 Y 10 Lote 1 Playa Del Carmen Quintana Roo 77710


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Riu Palace Riviera Maya All Inclusive ExteriorRiu Palace Riviera Maya All Inclusive BarRiu Palace Riviera Maya All Inclusive Billiard roomRiu Palace Riviera Maya All Inclusive Breakfast room
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Rating criteria
Rating
Cleanliness 3
Facilities 3
Service 3
Location 3
Pricing 2
Overall 2.8
Just an hour away from the bustling metropolis of Cancun, the Riu Palace Riviera Maya All Inclusive offers you a peaceful holiday haven with full of Mexican charm.

Location
Elegantly located in the Yucatan peninsula, this proeprty is just 2 miles from Playa Del Carmen offering easy access to Cozumel Island and all the most important places of interest on the Yucatan peninsula with its archeological cities.

Rooms
Each of the 400 elegantly furnished accommodation units include all the essential amenities to provides you the best comfort and luxury that are required for an unforgettable memories of Mexican paradise.

Restaurant
Start your day with a full American or Continental buffet breakfast to boast up your lovely day ahead and later, you can enjoy an array of delicious dishes available at the in-house restaurants. Wind off your day by enjoying some of the fine drinks that is served at the pool bar.

General
This property offers well-appointed meeting rooms that are available for any type of corporate or social event. A variety of leisure and recreational activities are available such as gymnasium, swimming pool, spa, sauna and much more for your relaxation and enjoyment.

Additional Information

  • 55 km to the International Airport (Cancun)

Hotel Facilities

  • Bar / Lounge
  • Children's Playground
  • Dining Room
  • Internet Access - High Speed
  • Restaurant
  • Spa / Wellness Centre
  • Beauty Salon / Hairdresser
  • Children's Swimming Pool
  • Gift Shop
  • Jacuzzi / Whirlpool
  • Room Service
  • Swimming Pool - Outdoor
  • Billiards
  • Conference Facilities
  • Gym / Fitness Facilities
  • Lobby
  • Sauna
  • Table Tennis

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Jacuzzi / Whirlpool
  • Telephone
  • Alarm Clock
  • Internet Access
  • Radio
  • Cable / Satellite TV
  • Iron / Ironing Board
  • Safe

Riu Palace Riviera Maya All Inclusive Guest Reviews (14)


Riu Palace Riviera Maya All Inclusive
3 out of 5

The Riu Palace is in a great location and has a beautiful beach. We loved being able to walk everyday to Playa del Carmen and even to Walmart. Always felt safe and even walked to town one night to eat at a great Italian restaurant we found. The hotel is beautiful but small for what we are used to in an all-inclusive hotel. The food was above average but was happy we found cappuccino as the coffee was not good. The biggest frustration was there was hardly any internet and you have to go to the hotel lobby to try and connect. My husband needed to work and it was a problem most days. Overall I would say it is a nice place but I would probably stay somewhere else next time.

Kabel wrote on January 16, 2012


Riu Palace Riviera Maya All Inclusive
5 out of 5

Truly a wonderful experience for our family (daughter 19 and son 15) from the moment we entered until we left. Facilities, Food, and most importantly THE PEOPLE at RIU Riviera Palace were absolutely fantastic. Never once had any cuisine issues and every person we met was warm and welcoming. Rooms were sparkling clean daily and mini suite aspect was perfect amount of space. We are planning another trip and including about 10 additional family members next time. Enjoy your trip!

Ankeny John wrote on January 2, 2012


Riu Palace Riviera Maya All Inclusive
5 out of 5

Everything was great - good food, good drinks, good sevice, good weather. This was our fifth time visiting this same resort!!

Bustopher wrote on December 31, 2011


Riu Palace Riviera Maya All Inclusive
5 out of 5

Stayed 9 nights, could of easily stayed longer. Every day as relaxing and enjoyable as the next. Food is excellent, staff even better. Grounds are very well kept, beautiful location.

derosh wrote on December 30, 2011


Riu Palace Riviera Maya All Inclusive
4 out of 5

It was a little slow at the airport for the transportation. At the hotel we were met by a man named WILSON at The RIU Palace Riviera Maya Playa de Carmen. He helped us with all of our transportation needs. Once he was involved our transportation was never late and gave us exceptional service!!!!! He was never late and kept his appointments!!!! When I return I want WILSON!!!!!!

Estaban wrote on December 28, 2011


Blue Parrot 5th Avenue & Blue Parrot Suites Riviera Maya 3 Stars
Grand Coco Bay Hotel Playa Del Carmen 3.5 Stars
Hotel Deseo & Lounge Playa Del Carmen 3 Stars
Magic Blue Hotel & Lounge Adults Only Riviera Maya 3 Stars

Overall Guest Rating

Overall2.8 out of 5
Cleanliness3 out of 5
Facilities3 out of 5
Service3 out of 5
Location3 out of 5
Pricing2 out of 5

Riu Palace Riviera Maya All Inclusive Guest Reviews

SortBy:

3 out of 5

The Riu Palace is in a great location and has a beautiful beach. We loved being able to walk everyday to Playa del Carmen and even to Walmart. Always felt safe and even walked to town one night to eat at a great Italian restaurant we found. The hotel is beautiful but small for what we are used to in an all-inclusive hotel. The food was above average but was happy we found cappuccino as the coffee was not good. The biggest frustration was there was hardly any internet and you have to go to the hotel lobby to try and connect. My husband needed to work and it was a problem most days. Overall I would say it is a nice place but I would probably stay somewhere else next time.

Review by: Kabel
Date stayed January 16, 2012

5 out of 5

Truly a wonderful experience for our family (daughter 19 and son 15) from the moment we entered until we left. Facilities, Food, and most importantly THE PEOPLE at RIU Riviera Palace were absolutely fantastic. Never once had any cuisine issues and every person we met was warm and welcoming. Rooms were sparkling clean daily and mini suite aspect was perfect amount of space. We are planning another trip and including about 10 additional family members next time. Enjoy your trip!

Review by: Ankeny John
Date stayed January 2, 2012

5 out of 5

Everything was great - good food, good drinks, good sevice, good weather. This was our fifth time visiting this same resort!!

Review by: Bustopher
Date stayed December 31, 2011

5 out of 5

Stayed 9 nights, could of easily stayed longer. Every day as relaxing and enjoyable as the next. Food is excellent, staff even better. Grounds are very well kept, beautiful location.

Review by: derosh
Date stayed December 30, 2011

4 out of 5

It was a little slow at the airport for the transportation. At the hotel we were met by a man named WILSON at The RIU Palace Riviera Maya Playa de Carmen. He helped us with all of our transportation needs. Once he was involved our transportation was never late and gave us exceptional service!!!!! He was never late and kept his appointments!!!! When I return I want WILSON!!!!!!

Review by: Estaban
Date stayed December 28, 2011

4 out of 5

Good value for all-inclusive. Very beautiful grounds. Lots of families and kids everywhere, so good if you have kids not good if you want adults only. Food was good. Ate at mexican twice and japenese which were excellent. The steakhouse can be passed, was not so impressive. Ate breakfast and lunch buffet every day. Really good location to downtown, about a 15 min safe walk. Rooms were clean. Pools were nice. Always had chairs at the beach (didn;t have to save with towels.) Walls were thin so you can hear everything in your room (mostly in morning). CAn only get wifi in lobby and lobby bar.

Review by: kjm416
Date stayed December 27, 2011

4 out of 5

Overall, we enjoyed our stay here. Service was very good and the place is well maintained. This hotel is equivalent to a 3 star hotel in the United States. As a true 3 star hotel, it deserves an overall rating of 4 out of 5. The furniture and the bathrooms could use an upgrade and a remodeling.

Review by: bayareagr8
Date stayed December 27, 2011

5 out of 5

Un seul mot ......excellent!!! L'hôtel, le service, tout!!! la playe! wow!!

Review by: quinaty
Date stayed December 25, 2011

5 out of 5

Just got back from our stay at the RIU Place Riviera Maya Dec. 11 thru the 16th. The place was awesome, food was great and couldnt have asked for much more. Dont believe what you read some people you just cant please. Special shout out to Victor in sports bar he is the best. Cant wait to go back.

Review by: G Corwell
Date stayed December 19, 2011

4 out of 5

Riu Palace is a good place to stay only if I would not see roaches, every night I found roaches in the bathroom, the bathtub was to high to get in and out, I found it dangerous for short people like me, I think they need to up grade it. In the room the Iron, iron boar and the remote control for the TV were missing, there is a lot of noise at midnight in the hallway, we were feeling bad about people smoking everywhere, they should apply some restrictions about smoking. The service was good, the employees at the front desk were very nice.

Review by: Ulisa
Date stayed December 12, 2011

4 out of 5

Of all the all iclusives I have stayed in the food at this one was the best. Wish they had a little better control of the lttle bugs. I know it is impossible to keep all out of rooms but my husband got bit one night while sleeping and my son"s room had a bug each night they had to kill. Entertainment was also very good

Review by: LMHM
Date stayed December 12, 2011

4 out of 5

Great stay. 2 specific observations to share and to help prepare: 1. The room phones do not have a answering service. It is difficult to communicate with other guests on property. 2. Housekeeping is inconsistent. Difficult to get extra towels.

Review by: 1stdiverdown
Date stayed November 15, 2011

5 out of 5

Absolutely loved everything about the Riu Palace Riviera Maya! I read reviews where people said the resort was dirty, not so. The staff work constantly to keep the resort spotless. The 5 restaurants where you have to make a reservation are outstanding! The buffet in the morning was ok, but nothing is ever like home. I would go back in a heartbeat. This trip went way too fast. As far as going to a Riu resort again I will without a doubt check another one out!. I think they are great! Oh, as far as the smell people have mentioned, I did notice it in one hallway for one day and never smelled it again. Give Riu a try I don't think you will be sorry unless you are hard to please in any way!

Review by: jilla
Date stayed November 8, 2011

5 out of 5

We spent a week at the Riu Palace Riviera Maya and we enjoyed every minute of our trip. We always do all inclusive vacations so I have many hotels to compare it to. The food was definitely one of the best we have had. The staff goes out of their way to make sure you are happy. They never make you feel like you're bothering them and they are constantly asking if you need anything. TIP THEM! They work extremely hard and deserve every penny. They aren't expecting tips so when they get them you will benefit from it. Santos, the head of the wait staff, is amazing and made our trip amazing. He went out of his way to make sure we were always happy. Our room and the entire hotel is immaculate. Pool bar is a great, fun atmosphere and the beach is beautiful. Go into town, 5th ave, and enjoy all the shops and even some good deals on "cervesa's"

Review by: SARITA
Date stayed October 18, 2011

Riu Palace Riviera Maya All Inclusive photos

Riu Palace Riviera Maya All Inclusive Exterior
Exterior
Riu Palace Riviera Maya All Inclusive Bar
Bar
Riu Palace Riviera Maya All Inclusive Breakfast room
Breakfast room
Riu Palace Riviera Maya All Inclusive Fitness centre
Fitness Centre
Riu Palace Riviera Maya All Inclusive Restaurant
Restaurant
Riu Palace Riviera Maya All Inclusive Swimming pool
Swimming pool
Riu Palace Riviera Maya All Inclusive Billiard room
Billiard room
Riu Palace Riviera Maya All Inclusive Dining
Dining
Riu Palace Riviera Maya All Inclusive Jacuzzi
Jacuzzi
Riu Palace Riviera Maya All Inclusive Room
Room
Riu Palace Riviera Maya All Inclusive Exterior
Exterior
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