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RACV Royal Pines Resort Gold Coast

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RACV Royal Pines Resort Gold Coast

RACV Royal Pines Resort Gold Coast

5 Stars

Ross Street Benowa Gold Coast QLD 4217


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RACV Royal Pines Resort Gold Coast ExteriorRACV Royal Pines Resort Gold Coast Golf courseRACV Royal Pines Resort Gold Coast RestaurantRACV Royal Pines Resort Gold Coast Room
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Rating criteria
Rating
Cleanliness 4.8
Facilities 4.5
Service 4.3
Location 4
Pricing 4.3
Overall 4.4
RACV Royal Pines Resort Gold Coast's location enables guests to visit famous landmarks of the city such as Ripleys Museum, Convention and Exhibition Centre, Hard Rock Cafe and Wax Museum.

Location
Located on Ross Street, RACV Royal Pines Resort is just 12 minutes drive from the beaches of Surfers Paradise. Local area attractions of the city include Carrara Markets, Infinity Gold Coast, Jet Boat Extreme and Flycoaster.

Rooms
All 331 rooms and suites are well furnished with essential amenities such as air condition, cable TV, hairdryer, ironing board, mini bar, modem, radio, refrigerator, safe, coffee maker, telephone and voicemail.

Restaurant
RACV Royal Pines Resort has 5 on-site restaurants. The Kalinda Restaurant serves delicious dishes while the Arakawa Restaurant specialises in providing Japanese cuisine, sushi and traditional A La Carte dishes. The Panorama Lounge is the perfect place to sit and enjoy a rich Vittoria coffee, have lunch or refreshments.

General
For hosting social or business events, RACV Royal Pines Resort Gold Coast offers 14 versatile meeting rooms, capable to accommodate up to 1,800 guests. Recreational facilities at the resort include 5 tennis courts, a fully equipped gymnasium, swimming pool and spa. At leisure, guests can also enjoy Bungy jumping at Bungy Australia or go for a hot air balloon ride at Balloon Aloft.

Additional Information

  • NOTE: Auto Club members are required to show Auto Club Membership Card (RACV, RACQ, NRMA, RACT, RAC, RAA, AANT and AA) upon check-in to qualify for Auto Club members rate.
  • 5 min drive to the Train Station (Nerang)

Hotel Facilities

  • Ballroom
  • Billiards
  • Children's Playground
  • Conference Facilities
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Parking Facilities
  • Restaurant
  • Secretarial Services
  • Swimming Pool - Outdoor
  • Banquet Facilities
  • Business Centre
  • Children's Swimming Pool
  • Currency Exchange Services
  • Garden
  • Internet Access - High Speed
  • Laundry Facilities
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Spa / Wellness Centre
  • Tennis Court
  • Bar / Lounge
  • Cafe
  • Concierge
  • Disabled Facilities
  • Golf Course
  • Internet Access - Wireless
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Steam Room
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Modem / Data Port Connection
  • Radio
  • Tea and Coffee Making Facilities
  • Cable / Satellite TV
  • Hairdryer
  • Kettle
  • Pay TV
  • Refrigerator
  • Telephone
  • Colour TV
  • Internet Access
  • Mini Bar
  • Pay-per-view Movies
  • Safe
  • Voicemail

RACV Royal Pines Resort Gold Coast Guest Reviews (123)


RACV Royal Pines Resort Gold Coast
5 out of 5

The staff are so helpful and the amenities so great. If you want to play golf or watch the ladies masters golf, this is the perfect place for a weekend away.

karrie supporter wrote on February 4, 2013


RACV Royal Pines Resort Gold Coast
4 out of 5

The hotel itself is great. The start wasn't really pleasant as while checking-in about 10 minutes before 2 pm. The girl at the counter said that our room wasn't ready and that we'll have to wait for couple of minutes. We went out to park the car in the car park and when we came back she said that it wasn't still ready and will have to wait more. She then disappeared and came back again after 10 min, still no response. We had to ask her again about the room. Finally around 2:20 pm we got our room. The room was really good, great views but the bathroom was dated for a 5 star standard. The swimming pool area was really nice but gets quite busy at times (Screaming Kids everywhere). The location is far from Broadbeach/Surfers (takes around 15 minutes drive). If you like the night life than this place might not be for you. On the other hand if you want a getaway for the city's hustle and bustle than this place is great. The standard of the buffet breakfast was OK (again considering its a 5 star). Decent selection but nothing special, the quality of food is very basic. Normally a buffet breakfast in a 5 star hotel in the asian countries like malaysia/thailand are fantastic and unforgettable. I will probably visit again if only I can't find a 4 star hotel in Surfers/Broadbeach (In the same price range).

Doochi wrote on January 6, 2013


RACV Royal Pines Resort Gold Coast
5 out of 5

Good service & lots of facility for family to stay

Super Daddy wrote on December 29, 2012


RACV Royal Pines Resort Gold Coast
4 out of 5

We recently attended my grand daughters wedding which was held at this hotel. We were pleased with all aspects of the event including the chapel presentation, the wedding function etc. Staff were attentive and made the event enjoyable. The rooms are all in good condition and well equipped. The location is great if you are a golfer.

Giffo wrote on November 20, 2012


RACV Royal Pines Resort Gold Coast
5 out of 5

We love this hotel and have stayed here before. We've found during the week to be best, the hotel is quiet and the service is excellent and attentive. The real reason to keep going though is the food. Arakawa is the best restaurant we've ever been to, the chefs are friendly, the service is excellent, the price is wonderful and the food fantastic. We also enjoyed Kalinda with the seafood buffet and Videre for a delicious dessert. The hotel staff are happy to cater for any request without question, from reception to delightfully friendly housekeeping. We 'll certainly be back again.

CBfromNoosa wrote on November 4, 2012


See all reviews
Surf Regency Apartments Gold Coast 3.5 Stars
Chateau Beachside Surfers Paradise 4 Stars
Barbados Holiday Apartments Gold Coast 3.5 Stars
Jupiters Hotel & Casino Gold Coast 5 Stars
QT Gold Coast 5 Stars
Marriott Resort and Spa Surfers Paradise 5 Stars
Palazzo Versace Hotel Gold Coast 5 Stars
Sheraton Mirage Resort & Spa Gold Coast 5 Stars

Overall Guest Rating

Overall4.4 out of 5
Cleanliness4.8 out of 5
Facilities4.5 out of 5
Service4.3 out of 5
Location4 out of 5
Pricing4.3 out of 5

RACV Royal Pines Resort Gold Coast Guest Reviews

SortBy:

5 out of 5

The staff are so helpful and the amenities so great. If you want to play golf or watch the ladies masters golf, this is the perfect place for a weekend away.

Review by: karrie supporter
Date stayed February 4, 2013

4 out of 5

The hotel itself is great. The start wasn't really pleasant as while checking-in about 10 minutes before 2 pm. The girl at the counter said that our room wasn't ready and that we'll have to wait for couple of minutes. We went out to park the car in the car park and when we came back she said that it wasn't still ready and will have to wait more. She then disappeared and came back again after 10 min, still no response. We had to ask her again about the room. Finally around 2:20 pm we got our room. The room was really good, great views but the bathroom was dated for a 5 star standard. The swimming pool area was really nice but gets quite busy at times (Screaming Kids everywhere). The location is far from Broadbeach/Surfers (takes around 15 minutes drive). If you like the night life than this place might not be for you. On the other hand if you want a getaway for the city's hustle and bustle than this place is great. The standard of the buffet breakfast was OK (again considering its a 5 star). Decent selection but nothing special, the quality of food is very basic. Normally a buffet breakfast in a 5 star hotel in the asian countries like malaysia/thailand are fantastic and unforgettable. I will probably visit again if only I can't find a 4 star hotel in Surfers/Broadbeach (In the same price range).

Review by: Doochi
Date stayed January 6, 2013

5 out of 5

Good service & lots of facility for family to stay

Review by: Super Daddy
Date stayed December 29, 2012

4 out of 5

We recently attended my grand daughters wedding which was held at this hotel. We were pleased with all aspects of the event including the chapel presentation, the wedding function etc. Staff were attentive and made the event enjoyable. The rooms are all in good condition and well equipped. The location is great if you are a golfer.

Review by: Giffo
Date stayed November 20, 2012

5 out of 5

We love this hotel and have stayed here before. We've found during the week to be best, the hotel is quiet and the service is excellent and attentive. The real reason to keep going though is the food. Arakawa is the best restaurant we've ever been to, the chefs are friendly, the service is excellent, the price is wonderful and the food fantastic. We also enjoyed Kalinda with the seafood buffet and Videre for a delicious dessert. The hotel staff are happy to cater for any request without question, from reception to delightfully friendly housekeeping. We 'll certainly be back again.

Review by: CBfromNoosa
Date stayed November 4, 2012

5 out of 5

I stayed at Royal Pines for a night in October 2012 and was most impressed with all aspects of the facilities and staff. The bed was one of the most comfortable I have found from any hotel and the quality of the gym, bar and restaurant made it a most enjoyable visit.

Review by: RichardB
Date stayed October 16, 2012

4 out of 5

This was our first stay at Royal Pines. Everything was as you would expect from a hotel of this star rating. Our only complaint was that the room was freezing, and despite altering the thermostat we froze during our one-night stay. Nothing special but we certainly would return.

Review by: Ryder
Date stayed September 29, 2012

4 out of 5

My husband and I attended a friend's wedding at Emerald Lakes on the Gold Coast. The RACV Royal Pines Resort was located close to this location and allowed us to stay over night in close proximity to the wedding venue.

Review by: D. Baker
Date stayed September 18, 2012

3 out of 5

HOTEL ROOM GETTING DATED BUT STILL CLEAN AND PLEASANT. AIR CON NOISEY

Review by: HAMMY7
Date stayed June 25, 2012

4 out of 5

Nice build hotel with 3 or 4 golf courses, nice view and space for the room; But no all the restaurant open everyday. Good value for low season at only $95 per night.

Review by: Hardy
Date stayed June 21, 2012

3 out of 5

Yeah was fine. Buffet dinner was a considerable letdown having been there 8 years ago, so, I guess, is going a bit downmarket. But generally ok for the money

Review by: Robert12346
Date stayed March 23, 2012

2 out of 5

Unhelpful concierge and front desk. Face towels not replaced when soiled ones taken away. Location is great if you're playing golf on the course otherwise a bit remote from attractions. Great coffee at lobby. Well equipped gym. Wife was trapped in lurching lift for 45 minutes - she was really scared. Gave her a pudding and a hot chocolate as compensation! She didn't want to make a fuss because she was there on an employer-sponsored function. You need a rental car to get everywhere. Shower not well designed - water all over bathroom floor after each shower.

Review by: TouristJan2012
Date stayed January 23, 2012

2 out of 5

Unhelpful concierge and front desk. Face towels not replaced when soiled ones taken away. Location is great if you're playing golf on the course otherwise a bit remote from attractions. Great coffee at lobby. Well equipped gym. Wife was trapped in lurching lift for 45 minutes - she was really scared. Gave her a pudding and a hot chocolate as compensation! She didn't want to make a fuss because she was there on an employer-sponsored function. You need a rental car to get everywhere. Shower not well designed - water all over bathroom floor after each shower.

Review by: TouristJan2012
Date stayed January 23, 2012

4 out of 5

It’s a nice hotel, a bit distanced from Surfer’s Paradise, but rental car decide this problem. Good location if you want to visit other places, like Broadbeach, Robina, theme’s parks (Dreamworld, Wet’n’Wild etc). Comfy rooms, stuff doing a great housekeeping job. The only disappointing thing – their carpark elevator seems to have burning wires as have that special disgusting smell inside of elevator and you can even smell it even while you are waiting for lift to arrive. We stayed at this hotel for a week, reported about this problem to reception twice, but nothing been done about it. My husband is known with electricity and he said its not safe to use this elevator, so all the week we had to use stairs to get up and down to the carpark. It’s a shame that such a respectable hotel is not able to fix an elevator

Review by: elle152
Date stayed January 10, 2012

5 out of 5

I stay in Hotels regularly and found the RACV Royal Pines outstanding!

Review by: Greg Reed
Date stayed September 26, 2011

5 out of 5

Excellent rooms, quality resort and top class restaurants. Will definitely be back next time I'm on the Gold Coast.

Review by: Anonymous
Date stayed April 27, 2011

5 out of 5

The staff at the RACV Royal Pines were some of the friendliest and most helpful I have met anywhere. The accommodation was first class as were the facilities. I would definitely recommend this resort to anyone who wished a great holiday on the Gold Coast.

Review by: Bruce Graham
Date stayed February 14, 2011

3.6 out of 5

The holtel facilities are really good but the staff professionalism spoils every thing. It took reception more than 2 hrs to check us in. I booked 2 rooms through Hotel Club and they could find only one. We were also billed for some dinner at Kalinda Restaurant that we never took. Even being assured at checkout time that I wont be charged, my credit card was charged. I left messages for RACV's account section to call me back but never got a call back. Still trying to sort that out. I dont think I will stay there again.

Review by: Arif Cheema
Date stayed January 25, 2011

5 out of 5

Thank you top hotel enjoyed the stay

Review by: Bob Moss
Date stayed January 12, 2011

4.8 out of 5

Ideal location, 10 minute drive from Gold Coast. Great family style facility. Good service. Great brekkies. Recommended

Review by: Anonymous
Date stayed January 3, 2011

RACV Royal Pines Resort Gold Coast photos

RACV Royal Pines Resort Gold Coast Exterior
Exterior
RACV Royal Pines Resort Gold Coast Golf course
Golf course
RACV Royal Pines Resort Gold Coast Room
Room
RACV Royal Pines Resort Gold Coast Exterior
Exterior
RACV Royal Pines Resort Gold Coast Lobby
Lobby
RACV Royal Pines Resort Gold Coast Restaurant
Restaurant
RACV Royal Pines Resort Gold Coast Suite
Suite
RACV Royal Pines Resort Gold Coast Tennis court
Tennis Court
RACV Royal Pines Resort Gold Coast Restaurant
Restaurant
RACV Royal Pines Resort Gold Coast Twin room
Twin Room
RACV Royal Pines Resort Gold Coast Golf course
Golf course
RACV Royal Pines Resort Gold Coast Lounge
Lounge
RACV Royal Pines Resort Gold Coast Spa
Spa
RACV Royal Pines Resort Gold Coast Swimming pool
Swimming pool
RACV Royal Pines Resort Gold Coast Exterior
Exterior
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