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Queen Anne Hotel San Francisco

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Queen Anne Hotel San Francisco

Queen Anne Hotel San Francisco

3 Stars

1590 Sutter Street At Octavia San Francisco CA 94109


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Queen Anne Hotel San Francisco Hotel exteriorQueen Anne Hotel San Francisco LobbyQueen Anne Hotel San Francisco LoungeQueen Anne Hotel San Francisco Restaurant
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Rating criteria
Rating
Cleanliness 4
Facilities 3
Service 4
Location 3
Pricing 3
Overall 3.4
Offering spacious accommodation and efficient service in a tranquil surrounding, the Queen Anne Hotel is an ideal place for a relaxing stay in San Francisco.

Location
Located in the heart of San Francisco, the Queen Anne Hotel is beautifully placed on the corner of Sutter and Octavia at Pacific Heights.

Rooms
Beautifully decorated and equipped, the Queen Anne Hotel offers spacious rooms that blend a romantic charm of the past with present day comfort, resulting in a unique experience.

Restaurant
Guests can dine on the delicious food served at the in-house restaurant.

General
The hotel offers wonderful meeting and conference facilities for those travelling on official matters.

Hotel Facilities

  • Bar / Lounge
  • Parking Facilities
  • Room Service
  • Conference Facilities
  • Reception
  • Lobby
  • Restaurant

Room Facilities

  • Cable / Satellite TV
  • Internet Access
  • Telephone
  • Ensuite / Private Bathroom
  • Modem / Data Port Connection
  • Hairdryer
  • Tea and Coffee Making Facilities

Queen Anne Hotel San Francisco Guest Reviews (4)


Queen Anne Hotel San Francisco
4 out of 5

Lovely hotel with a great atmosphere. Easy parking & great access to public transport. Good breakfast. Very enjoyable stay.

s4lco wrote on August 10, 2012


Queen Anne Hotel San Francisco
1 out of 5

We booked this hotel at the last minute, not knowing that the San Francisco Marathon was happening this weekend. Rooms were at a premium. The room was advertised at $255, pretty pricey for an aging hotel with no services, but we took it out of "desperation?" Hey, we just got married a month ago, and this was our first chance to get away for a weekend. I emailed the hotel about this................. Most hotels, cruise lines, etc. enjoy welcoming newlyweds, or anniversaries. OH, don't bother, they don't read their email. It's also difficult to get them to answer their phone. It's a small hotel, so it's rather mysterious why they are not at the desk more often. First, we will warn you, check your statement carefully! The manager charged my credit card $325. When questioned, she became defensive and snapped, "well, there IS tax, and we always add "a little more."" When questioned further about the "little more, " she failed to respond, but seemed annoyed, changed the total to $293, and stated that this reflected the room rate, plus tax, $38 ??????? I'm checking today on San Francisco tax, because in my own county, tax on $255 would be under $20. Was she STILL padding my bill??????? She also condescended, "well, you won't be able to make phone calls." Perhaps that $33 that was "a little more" was for phone calls? Oh, ya, ok. I assured her that we had cell phones and had no intention of making calls anyway. This resulted in no more than a dirty look. Secondly, the bathroom ceiling is a breeding ground for mold. I took photos of this, and the shower area was full of dusky colored mold in the crevices of the walls and ceiling. I awoke with a sore throat in the morning..... first sign of MOLD allergy. Since the mold is quite noticeable, can we assume that housekeeping is simply not dealing with it? Or is management aware and simply not dealing with it because after all, this is the City, and you're just lucky to get a room in this very old, very tired building? The hotel offers tiny inroom coffeemakers, and "generously" provides ONE packet of coffee. When my husband went to the desk to ask for an additional packet late in the afternoon, he was informed in no uncertain terms that the Queen Anne does NOT provide "room service." There was NO wiggle room, we were NOT getting another packet of coffee. My husband was told that coffee would be served in the morning as part of the "continental breakfast." Let's talk about the continental breakfast..... Costco Wholesale or Sams' Club at it's boring best. Bagels and imitation cream cheese spread, watered down juices, sweet rolls cut in quarters, and YES, coffee. Well, I think it was coffee! Because of my audacity at questioning how the manager trumped up my room rate, we were treated quite flippantly during our blessedly short stay in this aging relic. Folks, for $300, you can stay in a wonderful hotel and get excellent service. Abuse, you can get free anywehre you go, don't pay for it. This place is a big NO for San Francisco. Oh, and don't be fooled by the "consierge" service. When we asked the haughty manager for dining suggestions, she recommended we walk several blocks and we would "find" an assortment of establlishments. Gee, that was helpful! Steer clear of this place. Mangement is sketchy, rude and let's face it, quite dubious in the honesty department. Like I said, "Watch your Credit Card." Better yet, stay somewhere else. It's only merit is that it has ecellent proximity to Muni stops.

JVW wrote on August 1, 2011


Queen Anne Hotel San Francisco
5 out of 5

This is my second time at the Queen Anne in San Francisco. As usual, the service was outstanding from the person at the front desk, management, and the other staff. It is very convenient to anything you might want to do in the city. There is parking available at the hotel (with an extra charge, but not too high compared to all other parking in the area). The hotel is decorated in antiques for the most part, and victorian style.

epc wrote on July 22, 2011


Queen Anne Hotel San Francisco
4.8 out of 5

Great place to stay in SF. The staff is very friendly and helpful, the room was enormous, the fireplace was great in the room and the bathroom was beautiful. The bed was comfortable and the decor looks like a small hotel you would find in the 6th arrondisement in Paris. It was wonderful. I would stay there again and I would recommend it to my friends!

Anonymous wrote on December 17, 2010


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Overall Guest Rating

Overall3.4 out of 5
Cleanliness4 out of 5
Facilities3 out of 5
Service4 out of 5
Location3 out of 5
Pricing3 out of 5

Queen Anne Hotel San Francisco Guest Reviews

SortBy:

4 out of 5

Lovely hotel with a great atmosphere. Easy parking & great access to public transport. Good breakfast. Very enjoyable stay.

Review by: s4lco
Date stayed August 10, 2012

1 out of 5

We booked this hotel at the last minute, not knowing that the San Francisco Marathon was happening this weekend. Rooms were at a premium. The room was advertised at $255, pretty pricey for an aging hotel with no services, but we took it out of "desperation?" Hey, we just got married a month ago, and this was our first chance to get away for a weekend. I emailed the hotel about this................. Most hotels, cruise lines, etc. enjoy welcoming newlyweds, or anniversaries. OH, don't bother, they don't read their email. It's also difficult to get them to answer their phone. It's a small hotel, so it's rather mysterious why they are not at the desk more often. First, we will warn you, check your statement carefully! The manager charged my credit card $325. When questioned, she became defensive and snapped, "well, there IS tax, and we always add "a little more."" When questioned further about the "little more, " she failed to respond, but seemed annoyed, changed the total to $293, and stated that this reflected the room rate, plus tax, $38 ??????? I'm checking today on San Francisco tax, because in my own county, tax on $255 would be under $20. Was she STILL padding my bill??????? She also condescended, "well, you won't be able to make phone calls." Perhaps that $33 that was "a little more" was for phone calls? Oh, ya, ok. I assured her that we had cell phones and had no intention of making calls anyway. This resulted in no more than a dirty look. Secondly, the bathroom ceiling is a breeding ground for mold. I took photos of this, and the shower area was full of dusky colored mold in the crevices of the walls and ceiling. I awoke with a sore throat in the morning..... first sign of MOLD allergy. Since the mold is quite noticeable, can we assume that housekeeping is simply not dealing with it? Or is management aware and simply not dealing with it because after all, this is the City, and you're just lucky to get a room in this very old, very tired building? The hotel offers tiny inroom coffeemakers, and "generously" provides ONE packet of coffee. When my husband went to the desk to ask for an additional packet late in the afternoon, he was informed in no uncertain terms that the Queen Anne does NOT provide "room service." There was NO wiggle room, we were NOT getting another packet of coffee. My husband was told that coffee would be served in the morning as part of the "continental breakfast." Let's talk about the continental breakfast..... Costco Wholesale or Sams' Club at it's boring best. Bagels and imitation cream cheese spread, watered down juices, sweet rolls cut in quarters, and YES, coffee. Well, I think it was coffee! Because of my audacity at questioning how the manager trumped up my room rate, we were treated quite flippantly during our blessedly short stay in this aging relic. Folks, for $300, you can stay in a wonderful hotel and get excellent service. Abuse, you can get free anywehre you go, don't pay for it. This place is a big NO for San Francisco. Oh, and don't be fooled by the "consierge" service. When we asked the haughty manager for dining suggestions, she recommended we walk several blocks and we would "find" an assortment of establlishments. Gee, that was helpful! Steer clear of this place. Mangement is sketchy, rude and let's face it, quite dubious in the honesty department. Like I said, "Watch your Credit Card." Better yet, stay somewhere else. It's only merit is that it has ecellent proximity to Muni stops.

Review by: JVW
Date stayed August 1, 2011

5 out of 5

This is my second time at the Queen Anne in San Francisco. As usual, the service was outstanding from the person at the front desk, management, and the other staff. It is very convenient to anything you might want to do in the city. There is parking available at the hotel (with an extra charge, but not too high compared to all other parking in the area). The hotel is decorated in antiques for the most part, and victorian style.

Review by: epc
Date stayed July 22, 2011

4.8 out of 5

Great place to stay in SF. The staff is very friendly and helpful, the room was enormous, the fireplace was great in the room and the bathroom was beautiful. The bed was comfortable and the decor looks like a small hotel you would find in the 6th arrondisement in Paris. It was wonderful. I would stay there again and I would recommend it to my friends!

Review by: Anonymous
Date stayed December 17, 2010

Queen Anne Hotel San Francisco photos

Queen Anne Hotel San Francisco Hotel exterior
Hotel Exterior
Queen Anne Hotel San Francisco Lobby
Lobby
Queen Anne Hotel San Francisco Restaurant
Restaurant
Queen Anne Hotel San Francisco Room
Room
Queen Anne Hotel San Francisco Room
Room
Queen Anne Hotel San Francisco Hotel exterior
Hotel Exterior
Queen Anne Hotel San Francisco Lounge
Lounge
Queen Anne Hotel San Francisco Room
Room
Queen Anne Hotel San Francisco Room
Room
Queen Anne Hotel San Francisco Room
Room
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