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Pullman Reef Hotel Casino Cairns

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Pullman Reef Hotel Casino Cairns

5 Stars

35-41 Wharf Street Cairns QLD 4870


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Pullman Reef Hotel Casino Cairns SuitePullman Reef Hotel Casino Cairns BarPullman Reef Hotel Casino Cairns Hotel roomPullman Reef Hotel Casino Cairns Hotel room
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Rating criteria
Rating
Cleanliness 4.7
Facilities 4
Service 4.3
Location 4.3
Pricing 3.3
Overall 4.1
Pullman Reef Hotel Casino is located in the heart of Tropical Cairns and is the perfect choice for fun, food and entertainment. The luxurious hotel boast one of Australia's finest casinos, extensive conference and banqueting facilities and is close to the Cairns Marina, a place known for its choice of dinning options. The Cairns Wildlife Dome, located on the roof top of this hotel, offers a close up view of some of Australia's native wildlife, from the freshwater crocodile to the kookaburras, its all here to be seen.

Location
Located in the heart of the city, Pullman Hotel overlooks Trinity Bay and is in easy walking distance to the Great Barrier Reef departure terminals. Cairns regional gallery and Cairns Central Shopping centre are also located nearby.

Rooms
Pullman Hotel is a grand collection of 128 superior rooms, deluxe rooms and suites. Each room has a private spa bath and private garden balcony.

Restaurant
Pullman Reef Hotel features a variety of restaurants including award winning Tamarind Restaurant, Cafe China and Flinders Bar & Grill. Guests can try their luck with KENO or TAB while sipping a drink at Lihou Bar.

General
Pullman Reef Hotel Casino Cairns features a fully equipped business centre and a variety of conference and function rooms. The hotel is a short walk from the Cairns Convention Centre and the popular Cairns Esplanade.

Hotel Facilities

  • Baby Sitting Service
  • Bar / Lounge
  • Cafe
  • Concierge
  • Disabled Facilities
  • Garden
  • Internet Access - High Speed
  • Laundry Services
  • Lobby
  • Parking Facilities (At Cost)
  • Restaurant
  • Sauna
  • Spa / Wellness Centre
  • Ballroom
  • Billiards
  • Casino
  • Conference Facilities
  • Doctor On Call
  • Gift Shop
  • Internet Access - Wireless
  • Library
  • Night Club
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Swimming Pool - Outdoor
  • Banquet Facilities
  • Business Centre
  • Child Care
  • Currency Exchange Services
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Shopping Arcade
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Bathroom Amenities
  • Ceiling Fan
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Mini Bar
  • Radio
  • Telephone
  • Writing Desk
  • Alarm Clock
  • Bathtub
  • Colour TV
  • Hairdryer
  • Jacuzzi / Whirlpool
  • Modem / Data Port Connection
  • Safe
  • Valet Service
  • Bathrobe
  • Cable / Satellite TV
  • Disabled Facilities
  • Internet Access
  • Kettle
  • Pay-per-view Movies
  • Tea and Coffee Making Facilities
  • Voicemail

Pullman Reef Hotel Casino Cairns Guest Reviews (40)


Pullman Reef Hotel Casino Cairns
3 out of 5

The room was a bit tired looking and could do with a makeover.The fridge didn't fit in the cupboard so you had trouble closing the fridge door. Otherwise, the bed was really comfy and the room was nice and quiet. Previous stays at this hotel included breakfast in the room price but they now charge an extra $20 per person for this. Parking isn't included in the room fee either.

Cooperdooper wrote on December 19, 2012


Pullman Reef Hotel Casino Cairns
4 out of 5

it was great l will book the hotel again but it need to a newer and a update touch up

smart wrote on November 25, 2012


Pullman Reef Hotel Casino Cairns
5 out of 5

I have just stayed at the Pullman hotel for 3 night with a special deal of pay 2 for 3 nights equalling about $150 per night. which is really a good bargain. The service is WOW. I was served by Michael when I checked in and checked out. I work in Customer Servicing myself so I used to pick people's wins and learns when I receive service but I can't pick any learns for Michael. The service is just perfectly right. Warm, friendly, willing to help, smile, everything is just spot on. Thanks Michael for making our trip even better. The room is very clean and the hotel is just close to everything. We really enjoy our stay and will definitely come back and try to visit other Pullman when we travel.

Anonymous wrote on October 31, 2012


Pullman Reef Hotel Casino Cairns
5 out of 5

This was a quite luxurious hotel. We had a standard room which was large with entrance lobby and a balcony with views over the harbour and back to the mountains. Lovely tropical decor with shuttered theme. Well stocked minibar and quality coffee and teas with bone china cups and teapot. Bathroom had huge marble shower and a spa bath with shutters that could be opened into bedroom. We would not normally stay at a casino hotel but the casino was quite separate from the hotel itself. There was a Chinese restaurant which was excellent but a bit on the pricey side (eating out in Australia has gone through the roof for us Kiwis) and the signature resta;urant served an adequate breakfast.

Phil Bear wrote on October 5, 2012


Pullman Reef Hotel Casino Cairns
4 out of 5

Excellent experience - thanks for the upgrade to the room and meals

Kazza wrote on July 30, 2012


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Overall Guest Rating

Overall4.1 out of 5
Cleanliness4.7 out of 5
Facilities4 out of 5
Service4.3 out of 5
Location4.3 out of 5
Pricing3.3 out of 5

Pullman Reef Hotel Casino Cairns Guest Reviews

SortBy:

3 out of 5

The room was a bit tired looking and could do with a makeover.The fridge didn't fit in the cupboard so you had trouble closing the fridge door. Otherwise, the bed was really comfy and the room was nice and quiet. Previous stays at this hotel included breakfast in the room price but they now charge an extra $20 per person for this. Parking isn't included in the room fee either.

Review by: Cooperdooper
Date stayed December 19, 2012

4 out of 5

it was great l will book the hotel again but it need to a newer and a update touch up

Review by: smart
Date stayed November 25, 2012

5 out of 5

I have just stayed at the Pullman hotel for 3 night with a special deal of pay 2 for 3 nights equalling about $150 per night. which is really a good bargain. The service is WOW. I was served by Michael when I checked in and checked out. I work in Customer Servicing myself so I used to pick people's wins and learns when I receive service but I can't pick any learns for Michael. The service is just perfectly right. Warm, friendly, willing to help, smile, everything is just spot on. Thanks Michael for making our trip even better. The room is very clean and the hotel is just close to everything. We really enjoy our stay and will definitely come back and try to visit other Pullman when we travel.

Review by: Anonymous
Date stayed October 31, 2012

5 out of 5

This was a quite luxurious hotel. We had a standard room which was large with entrance lobby and a balcony with views over the harbour and back to the mountains. Lovely tropical decor with shuttered theme. Well stocked minibar and quality coffee and teas with bone china cups and teapot. Bathroom had huge marble shower and a spa bath with shutters that could be opened into bedroom. We would not normally stay at a casino hotel but the casino was quite separate from the hotel itself. There was a Chinese restaurant which was excellent but a bit on the pricey side (eating out in Australia has gone through the roof for us Kiwis) and the signature resta;urant served an adequate breakfast.

Review by: Phil Bear
Date stayed October 5, 2012

4 out of 5

Excellent experience - thanks for the upgrade to the room and meals

Review by: Kazza
Date stayed July 30, 2012

4.4 out of 5

The room was excellent and the spa bath a perfect inclusion. (Watching tv from the midst of bubbles is a new level of luxury!) However, the bed was horrendous - I had the worst night's sleep in months. It has a soft added 'mattress' on top of the mattress which makes the bed overly soft. Most unpleasant especially if you have any back problems.

Review by: Anonymous
Date stayed June 4, 2011

5 out of 5

Excellent service was given by every member of staff we encountered. The staff were beautifully dressed, had impecable manners and were very friendly. The rooms were clean and comfy and we had a very pleasant stay.

Review by: Lesley Speed
Date stayed December 20, 2010

4.8 out of 5

The Hotel is new and clean, but the twin room bed is very small, the 2 bed just 3 feet width, not suitable for 1 adult and 1 child. The other service is quite good.

Review by: Hoi Yu Fung
Date stayed November 16, 2010

4.8 out of 5

Very good location and friendly service staff. Live up to its name as a 4 to 5 stars hotel. No complains. Highly recoomended.

Review by: Anonymous
Date stayed October 25, 2010

4.6 out of 5

Our stay was very enjoyable. The staff could not do enough to help us. Excellent.

Review by: Anonymous
Date stayed September 26, 2010

5 out of 5

Very nice hotel! I could enjoy casino too!

Review by: Shiki Ozawa
Date stayed September 22, 2010

4.4 out of 5

This is a good hotel, and reasonably priced. Clean good sized rooms. Well situated on the promenade and close to shops and restaurants.

Review by: Derek Bulpitt
Date stayed September 4, 2010

4 out of 5

They still have smoking & non-smoking levels (6 & 7). Since we didn't know about this, we were placed on the smoking level. Not bad, but we did smell some smoke in the alley.

Review by: Anonymous
Date stayed June 24, 2010

4.2 out of 5

Very nice rooms. Great beds and bathroom. But no help from staff to take luggage to room.

Review by: Anonymous
Date stayed May 30, 2010

5 out of 5

We were able to book at an excellent rate & stayed in a water view room. The view was beautiful & we enjoyed quite a few hours sitting on our balcony just taking it all in. The beds had a feather overlay & were just so comfortable, I need to find out where to buy one for home. Staff were lovely & helpful, no complaints from us!

Review by: SHEELAGH LEWIN
Date stayed May 13, 2010

5 out of 5

Amazing!!! Bed so compfortable, service 5 star. Rooms very large. Great view. Difently would go back. Higly recommend.

Review by: Samantha Scandlyn
Date stayed May 5, 2010

4.8 out of 5

Room was neat and clean. The hotel is situated well and is easy to access all city facilities. We used the free internet which was an added bonus as we where travelling around. Not many breakfast selections and a little expensive.

Review by: Katrina Bould
Date stayed March 21, 2010

4.2 out of 5

Very clean and modern hotel having just undergone a face lift. Staff very friendly and efficient and pool facilities clean with a well fitted small gym. Only down side was the lack of shade. Onlt 2 umbrellas to provide shade for all guests. Okay during quiet seasons but during hoiday period would be a nightmare

Review by: Stephen Marsh
Date stayed March 16, 2010

5 out of 5

will definitely stay again

Review by: Anonymous
Date stayed January 24, 2010

5 out of 5

Beautiful room, very spacious, comfortable and well appointed. Location perfect and a short walk to the reef terminal, restos, etc.

Review by: Anonymous
Date stayed November 2, 2009

Pullman Reef Hotel Casino Cairns photos

Pullman Reef Hotel Casino Cairns Suite
Suite
Pullman Reef Hotel Casino Cairns Bar
Bar
Pullman Reef Hotel Casino Cairns Hotel room
Hotel Room
Pullman Reef Hotel Casino Cairns Casino
Casino
Pullman Reef Hotel Casino Cairns Conference room
Conference room
Pullman Reef Hotel Casino Cairns Deluxe room
Deluxe Room
Pullman Reef Hotel Casino Cairns Exterior
Exterior
Pullman Reef Hotel Casino Cairns Activities
Activities
Pullman Reef Hotel Casino Cairns Entertainment
Entertainment
Pullman Reef Hotel Casino Cairns Suite
Suite
Pullman Reef Hotel Casino Cairns Hotel room
Hotel Room
Pullman Reef Hotel Casino Cairns Reception
Reception
Pullman Reef Hotel Casino Cairns Casino
Casino
Pullman Reef Hotel Casino Cairns Swimming pool
Swimming pool
Pullman Reef Hotel Casino Cairns Dining
Dining
Pullman Reef Hotel Casino Cairns Restaurant
Restaurant
Pullman Reef Hotel Casino Cairns Deluxe room
Deluxe Room
Pullman Reef Hotel Casino Cairns Junior suite
Junior Suite
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