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Plaza Pelicanos Grand Beach Resort

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Plaza Pelicanos Grand Beach Resort

Plaza Pelicanos Grand Beach Resort

3 Stars

Jose Clemente Orozco 131 Zona Hotelera Norte Las Glorias Puerto Vallarta Jalisco 48300


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Plaza Pelicanos Grand Beach Resort ExteriorPlaza Pelicanos Grand Beach Resort RestaurantPlaza Pelicanos Grand Beach Resort LoungePlaza Pelicanos Grand Beach Resort Pool
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Rating criteria
Rating
Cleanliness 5
Facilities 4
Service 3
Location 5
Pricing 3
Overall 4
Featuring an enviable beachfront location coupled with up-to-date facilities, Plaza Pelicanos Grand Beach Resort makes for an ideal haven for holidaymakers in Puerto Vallarta. While on a Mexico holiday, vacationers enjoy water activities at the beach or learn scuba diving basics at Vallarta Under Sea. Visitors also enjoy the zip lines, ATV rides and river expeditions at Canopy River or check out at Museo Historico Naval de Puerto Vallarta. International Convention Center Puerto Vallarta is nearby.

Location
Plaza Pelicanos Beach Resort is on Playa Las Glorias on the hotel zone, five kilometres from Puerto Vallarta International Airport. During free time, tourists stroll along Parque Jardines de la Higuera or tee off at Vista Vallarta Golf Club.

Rooms
The tastefully appointed rooms have air conditioning/fan, 32-inch cable flat-screen TV, safe deposit box, iron/board, coffee maker, hairdryer and bathroom.

Restaurant
Resort Plaza Pelicanos Grand Beach has a buffet restaurant and two a la carte restaurants serving traditional Mexican specialties, global cuisines and regional dishes. Diners have drinks at the bars.

General
Plaza Pelicanos Grand Beach Resort provides meeting room, gym, currency exchange and parking. Wireless Internet access, laundry and medical services come with a fee. Heated infinity pool, aerial Jacuzzi, outdoor theatre, karaoke room, tennis court and games room and spa are also on offer.

Additional Information

  • 5 km to the Airport (Puerto Vallarta)

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Games Room
  • Internet Access - High Speed
  • Non-Smoking Rooms
  • Room Service
  • Spa / Wellness Centre
  • Bar / Lounge
  • Currency Exchange Services
  • Garden
  • Laundry Services
  • Parking Facilities
  • Safe Deposit Box
  • Swimming Pool - Outdoor
  • Concierge
  • Disabled Facilities
  • Gym / Fitness Facilities
  • Lobby
  • Restaurant
  • Solarium
  • Tennis Court

Room Facilities

  • Bathroom Amenities
  • Telephone
  • Colour TV
  • Ensuite / Private Bathroom

Plaza Pelicanos Grand Beach Resort Guest Reviews (7)


Plaza Pelicanos Grand Beach Resort
3 out of 5

Stayed here before and there were 3 sections to go and enjoy, now you allowed only one section which is too small with too many chidren in the pool. No beach; water comes right up to break wall. I knew this but it was made up with the use of 3 pools. No beer and wine all night as advertised; some nights only tacos as a snack and then some nights nothing at all. No constistancy. Also the last day we checked out at 11 am as we needed to and were allowed to sit by the pool until it was time to go to airport but allowed nothing without paying; and it was expensive, The 1st time at an all inclusive this happened to me.L

tconn wrote on January 12, 2012


Plaza Pelicanos Grand Beach Resort
2 out of 5

We got the all inclusive package, not really! Just food and drinks, and if you don't tip you won't get good service. and your going to get called some Spanish names like a55 hole and F&$*er. Hotel has no insulation and every room and hall is like a stage set sound system. The hotel is loud up to 12am sometimes longer. People yelling, at 11:30pm the gas truck came to refill their gas tanks and it was loud because the trucks pump was broken so that was loud to 11:30, then the sewer truck came and started to pump out the sewer out. Kids running in the hall and knocking on the doors just to mess with you. The front desk people all speak English but they are super rude. They give you a plastic bracelet that lets you eat and drink in the hotel but if you loose it you will need to pay $50usd to get another one even though they have you checked in the hotel, they also give you a card that you can exchange for blankets at the pool. and if you loose the blanket or card you pay $40usd. To make a call one person says 10pesos then you ask another person they say 15 pesos per minute and another says 6. The food was ok at times. Out of the whole buffet 1 or 2 options are good the rest is not. And! there is not Italian restaurant!. on the reservation it says that there is Italian food but you have to reserve it. I was there for 6 nights and everyday I tried to reserve it and they just said not today not tomorrow and not after. It was only Mexican and Brazilian. I regret it. Other then the tan, It was a waist of money.

Kuzka wrote on December 31, 2011


Plaza Pelicanos Grand Beach Resort
3 out of 5

one night there was a party by the pool in the middle of the hotel- put on by the hotel with a 100 or more people at the party that last until 2am or so in morning-- extremely loud--kept the family up most of the night--- food ok -- nothing special--

blow wrote on November 29, 2011


Plaza Pelicanos Grand Beach Resort
4 out of 5

The location of the hotel and amenities are very good and the staff is really friendly. I had a good experience and I would go back to that location but not in all inclusive regime- the food and drinks were poor and I am not a picky person

Choice wrote on November 17, 2011


Plaza Pelicanos Grand Beach Resort
2 out of 5

Orbitz representative did not explain that there are 2 hotels under this name... I was under the definite impression that I had booked at the GRAND Hotel on the water, but not where I was booked. I found the CLUB hotel inferior in all aspects, except friendly employees - food was not good with even imitation chocolate used in the desserts (breakfast was great), and luke warm water in the bathroom. The music around the activities pool (and evening entertainment) was LOUD enough to waken the dead with the boom boom of the base, damage to many ears... making it additionally hard to ate a peaceful lunch. The CLUB Hotel closed for renovations on our last day so they moved us to the GRAND. The staff in both hotels were pleasant and helpful.

Namyats wrote on November 9, 2011


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Overall Guest Rating

Overall4 out of 5
Cleanliness5 out of 5
Facilities4 out of 5
Service3 out of 5
Location5 out of 5
Pricing3 out of 5

Plaza Pelicanos Grand Beach Resort Guest Reviews

SortBy:

3 out of 5

Stayed here before and there were 3 sections to go and enjoy, now you allowed only one section which is too small with too many chidren in the pool. No beach; water comes right up to break wall. I knew this but it was made up with the use of 3 pools. No beer and wine all night as advertised; some nights only tacos as a snack and then some nights nothing at all. No constistancy. Also the last day we checked out at 11 am as we needed to and were allowed to sit by the pool until it was time to go to airport but allowed nothing without paying; and it was expensive, The 1st time at an all inclusive this happened to me.L

Review by: tconn
Date stayed January 12, 2012

2 out of 5

We got the all inclusive package, not really! Just food and drinks, and if you don't tip you won't get good service. and your going to get called some Spanish names like a55 hole and F&$*er. Hotel has no insulation and every room and hall is like a stage set sound system. The hotel is loud up to 12am sometimes longer. People yelling, at 11:30pm the gas truck came to refill their gas tanks and it was loud because the trucks pump was broken so that was loud to 11:30, then the sewer truck came and started to pump out the sewer out. Kids running in the hall and knocking on the doors just to mess with you. The front desk people all speak English but they are super rude. They give you a plastic bracelet that lets you eat and drink in the hotel but if you loose it you will need to pay $50usd to get another one even though they have you checked in the hotel, they also give you a card that you can exchange for blankets at the pool. and if you loose the blanket or card you pay $40usd. To make a call one person says 10pesos then you ask another person they say 15 pesos per minute and another says 6. The food was ok at times. Out of the whole buffet 1 or 2 options are good the rest is not. And! there is not Italian restaurant!. on the reservation it says that there is Italian food but you have to reserve it. I was there for 6 nights and everyday I tried to reserve it and they just said not today not tomorrow and not after. It was only Mexican and Brazilian. I regret it. Other then the tan, It was a waist of money.

Review by: Kuzka
Date stayed December 31, 2011

3 out of 5

one night there was a party by the pool in the middle of the hotel- put on by the hotel with a 100 or more people at the party that last until 2am or so in morning-- extremely loud--kept the family up most of the night--- food ok -- nothing special--

Review by: blow
Date stayed November 29, 2011

4 out of 5

The location of the hotel and amenities are very good and the staff is really friendly. I had a good experience and I would go back to that location but not in all inclusive regime- the food and drinks were poor and I am not a picky person

Review by: Choice
Date stayed November 17, 2011

2 out of 5

Orbitz representative did not explain that there are 2 hotels under this name... I was under the definite impression that I had booked at the GRAND Hotel on the water, but not where I was booked. I found the CLUB hotel inferior in all aspects, except friendly employees - food was not good with even imitation chocolate used in the desserts (breakfast was great), and luke warm water in the bathroom. The music around the activities pool (and evening entertainment) was LOUD enough to waken the dead with the boom boom of the base, damage to many ears... making it additionally hard to ate a peaceful lunch. The CLUB Hotel closed for renovations on our last day so they moved us to the GRAND. The staff in both hotels were pleasant and helpful.

Review by: Namyats
Date stayed November 9, 2011

2 out of 5

Our experience at this hotel was not a pleasant one. I made our reservation, thru Orbitz, because we thought we were getting a better deal with Orbitz, so we rereserved at Plaza Pelicanos GRAND Beach Resort. Upon arrival, they moved us to the Plaza Pelicanos CLUB. According to hotel, that's where we made our reservations even though our print out stated otherwise. When I asked to speak to a supervisor or manager about this, they refused to allow me to speak with anyone. Our Gray Line agent was also confused as to why we were moved to the Club. We were given a toll free number to call Orbitz regarding the confusion, but we were never able to get thru and the hotel was charging us for all calls. Two days later, our air conditioner stopped working and we were told that we should have been moved to the Grand the night before. Due to the failure of communication on their part we lost half a day of our vacation. Reserving at this hotel, thru Orbitz, is very deceptive. I would not recommend this to any travelers.

Review by: Verdes
Date stayed October 10, 2011

4 out of 5

In recent years new management has changed hotel staff frequently, resulting in open confusion in procedures. The staff that was there in the Las Glorias era was more service oriented. Now much of the friendly service is "overtrained" - bothering you too often to ask how all is; ongoing remodeling, pool activities too loud, disturbing guests in rooms; very high pressure to buy Shell Vacations which are overpriced and overhyped. The biggest draw of Pelicanos was always the beautiful park: it is about to be built over by the owners and Shell Vacations - ruining the wonderful ambience permanently. New Year's Eve 2009 was a disaster: rude service , terrrible food: the old Fiestas will be greatly missed. The new chef is not up to standard and the all-inclusive dinners are sub-par. We still like it better at Pelicanos than elsewhere and the time share staff are wonderful. But in the food and service it has seen better years and the prices are rising faster than the quality.

Review by: Anonymous
Date stayed March 21, 2009

Plaza Pelicanos Grand Beach Resort photos

Plaza Pelicanos Grand Beach Resort Exterior
Exterior
Plaza Pelicanos Grand Beach Resort Restaurant
Restaurant
Plaza Pelicanos Grand Beach Resort Pool
Pool
Plaza Pelicanos Grand Beach Resort Restaurant
Restaurant
Plaza Pelicanos Grand Beach Resort Dining
Dining
Plaza Pelicanos Grand Beach Resort Restaurant
Restaurant
Plaza Pelicanos Grand Beach Resort Fitness centre
Fitness Centre
Plaza Pelicanos Grand Beach Resort Twin room
Twin Room
Plaza Pelicanos Grand Beach Resort Room
Room
Plaza Pelicanos Grand Beach Resort Exterior
Exterior
Plaza Pelicanos Grand Beach Resort Lobby
Lobby
Plaza Pelicanos Grand Beach Resort Swimming pool
Swimming pool
Plaza Pelicanos Grand Beach Resort Beach
Beach
Plaza Pelicanos Grand Beach Resort Amenity
Amenity
Plaza Pelicanos Grand Beach Resort Lounge
Lounge
Plaza Pelicanos Grand Beach Resort Bathroom
Bathroom
Plaza Pelicanos Grand Beach Resort Dining
Dining
Plaza Pelicanos Grand Beach Resort Ballroom
Ballroom
Plaza Pelicanos Grand Beach Resort Restaurant
Restaurant
Plaza Pelicanos Grand Beach Resort Fitness centre
Fitness Centre
Plaza Pelicanos Grand Beach Resort Room
Room
Plaza Pelicanos Grand Beach Resort Twin room
Twin Room
Plaza Pelicanos Grand Beach Resort Lobby
Lobby
Plaza Pelicanos Grand Beach Resort Swimming pool
Swimming pool
Plaza Pelicanos Grand Beach Resort Swimming pool
Swimming pool
Plaza Pelicanos Grand Beach Resort View from hotel
View from Hotel
Plaza Pelicanos Grand Beach Resort Exterior
Exterior
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