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Peninsula Excelsior Hotel Singapore

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Peninsula Excelsior Hotel Singapore

Peninsula Excelsior Hotel Singapore

4 Stars

5 Coleman Street Singapore 179805


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Peninsula Excelsior Hotel Singapore ReceptionPeninsula Excelsior Hotel Singapore Club RoomPeninsula Excelsior Hotel Singapore Deluxe roomPeninsula Excelsior Hotel Singapore Fitness room
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Rating criteria
Rating
Cleanliness 4.3
Facilities 3.7
Service 4.3
Location 4.7
Pricing 4.3
Overall 4.3
Offering elegant spaces conveniently set in the heart of the city, Peninsula Excelsior Hotel Singapore makes for an ideal retreat for corporate and leisure travellers exploring Singapore. This two-tower hotel places tourists within easy access to Merlion Park and Art Science Museum. In the area, holidaymakers take snap shots around Gardens by the Bay and see panoramic views of the city aboard the Singapore Flyer and atop Marina Bay Sands SkyPark.

Location
Peninsula Excelsior Hotel is situated in Singapore city centre, a short walk from City Hall MRT Station. While in Lion City, vacationers can hop on cable cars to Sentosa Island and check out Universal Studios Singapore and Underwater World.

Rooms
All contemporary rooms and suites have cable TV, Internet access, safe deposit box, en suite bathroom with hairdryer, work desk, coffee- and tea-making facilities and mini bar. Some suites have separate living room.

Restaurant
At Peninsula Excelsior Singapore, diners savour scrumptious local and international dishes at Coleman's Cafe and grab snacks at the Lobby Lounge and Spinelli Coffee. Enjoy after-dinner nightcaps with a view at in-house Sky Lounge.

General
Guests at Peninsula Excelsior Hotel Singapore relax by the pool and sauna after exercising at the fitness centre on site. Meeting rooms with wireless Internet access, business centre, tour desk and laundry service are also on offer for added convenience.

Additional Information

  • 25 min drive to the Airport (Changi)
  • NOTE: Evening cocktails for Club guests will not be held at the Sky Lounge on 22 September (last day of Formula One).

Hotel Facilities

  • Baby Sitting Service
  • Bar / Lounge
  • Child Care
  • Currency Exchange Services
  • Gift Shop
  • Internet Access - Wireless
  • Laundry Services
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Tour Desk
  • Ballroom
  • Business Centre
  • Concierge
  • Doctor On Call
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Reception
  • Safe Deposit Box
  • Shopping Arcade
  • Banquet Facilities
  • Cafe
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - High Speed
  • Laundry Facilities
  • Parking Facilities
  • Restaurant
  • Sauna
  • Swimming Pool - Outdoor

Room Facilities

  • Air Conditioning
  • Mini Bar
  • Telephone
  • Cable / Satellite TV
  • Safe
  • Hairdryer
  • Tea and Coffee Making Facilities

Peninsula Excelsior Hotel Singapore Guest Reviews (208)


Peninsula Excelsior Hotel Singapore
4 out of 5

Our stay in this hotel for 3 days can be summed as " No complain" Requested for a higher floor and was given an up grade. Did not have time to use any of the amenities but room is of good standard as regards to size, cleanliness, etc. Location is great as many have pointed out just easy walk to City Hall MRT. So overall ,NOT BAD . NO COMPLAIN

Alex Seng wrote on January 29, 2013


Peninsula Excelsior Hotel Singapore
4 out of 5

One night stay only so did not get much of a feel for the place. Room was small but bed was very comfortable. Drink and nibbles in lobby bar was enjoyable but we were very disappointed with the breakfast and the price we paid for same. Staff were pleasant and helpful and it seemed in a handy position.

Lilly Lagoon wrote on January 24, 2013


Peninsula Excelsior Hotel Singapore
5 out of 5

1st class staff went above and beyond to assist. We were 100% happy!

Peterxtc wrote on January 22, 2013


Peninsula Excelsior Hotel Singapore
3 out of 5

When I got there it took more than an hour before they could check me in as rooms are not ready yet. Then they gave me keys for one room but my second room was not ready yet. They kept saying because I wanted connecting rooms so more difficult, but I booked this 3 months ago and requested for it. When we went up to our room, the lady was still cleaning and said why did we check in so early? When it was 3pm! The room keys was not working properly either. Toilet flush was not working either. Guess what, you can't use the hair dryer as it will trip the whole room will blackout. Parking in the hotel is to convenient at all as you have to go down to the shopping centre to get access to parking.

Sugarhitz wrote on January 7, 2013


Peninsula Excelsior Hotel Singapore
4 out of 5

we stayed at the hotel in a club room, i had an accident and broke my shoulder in the street, the staff could not have been more helpful and caring especially in the sky lounge, where we had a perfect view of the new years eve fireworks

sarahjane wrote on January 7, 2013


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Overall Guest Rating

Overall4.3 out of 5
Cleanliness4.3 out of 5
Facilities3.7 out of 5
Service4.3 out of 5
Location4.7 out of 5
Pricing4.3 out of 5

Peninsula Excelsior Hotel Singapore Guest Reviews

SortBy:

4 out of 5

Our stay in this hotel for 3 days can be summed as " No complain" Requested for a higher floor and was given an up grade. Did not have time to use any of the amenities but room is of good standard as regards to size, cleanliness, etc. Location is great as many have pointed out just easy walk to City Hall MRT. So overall ,NOT BAD . NO COMPLAIN

Review by: Alex Seng
Date stayed January 29, 2013

4 out of 5

One night stay only so did not get much of a feel for the place. Room was small but bed was very comfortable. Drink and nibbles in lobby bar was enjoyable but we were very disappointed with the breakfast and the price we paid for same. Staff were pleasant and helpful and it seemed in a handy position.

Review by: Lilly Lagoon
Date stayed January 24, 2013

5 out of 5

1st class staff went above and beyond to assist. We were 100% happy!

Review by: Peterxtc
Date stayed January 22, 2013

3 out of 5

When I got there it took more than an hour before they could check me in as rooms are not ready yet. Then they gave me keys for one room but my second room was not ready yet. They kept saying because I wanted connecting rooms so more difficult, but I booked this 3 months ago and requested for it. When we went up to our room, the lady was still cleaning and said why did we check in so early? When it was 3pm! The room keys was not working properly either. Toilet flush was not working either. Guess what, you can't use the hair dryer as it will trip the whole room will blackout. Parking in the hotel is to convenient at all as you have to go down to the shopping centre to get access to parking.

Review by: Sugarhitz
Date stayed January 7, 2013

4 out of 5

we stayed at the hotel in a club room, i had an accident and broke my shoulder in the street, the staff could not have been more helpful and caring especially in the sky lounge, where we had a perfect view of the new years eve fireworks

Review by: sarahjane
Date stayed January 7, 2013

5 out of 5

We had a wonderful experience, got a free upgrade to a Premium room in the Excelsior Tower on the 18th floor. Convenient location, v short walk to City Hall MRT, close to bus stop & eateries. Would love to go back. Excellent & v helpful staff.

Review by: DeeDam
Date stayed November 23, 2012

3 out of 5

Hot water supply (shower) must be improved . It comes sometimes cold but suddenly very hot.

Review by: Sidneyhongkong
Date stayed November 14, 2012

4 out of 5

This was a normal enough hotel with a shopping complex underneath. We booked a double but we only given a twin room and advised that it was an upgraded room. The rooms were neat and tidy and the bathroom nice and clean. The best feature of this hotel is the location, as it is a quick walk to Clark Quay and short cab to the flyer. There are plenty of shops and eateries around too. It is pretty central to everything and only a block or two walk to metro trains.

Review by: Edguardo
Date stayed November 12, 2012

3 out of 5

Pleasant environment. Great view from room. Didn't do much as it was only an overnight stopover.

Review by: Hen222
Date stayed November 4, 2012

4 out of 5

Very happy and satisfied with the discounted room rate and hotel. Given twin bed as requested. Allowed late check-out with no fuss. Plenty of restaurants and food courts around the hotel.

Review by: number 10
Date stayed October 10, 2012

4 out of 5

Accommodated in Club room. Access to Sky Lounge with great views of Esplanade/Marina Bay Sands, Boat Quay and Clarke Quay and Raffles City. Convenient walking distance to City Hall MRT(NorthBridge Road ExitC), around 10mins stroll to Boat Quay. 7-11 round the block,and Funan Digital Mall next to it. Breakfast spread at SkyLounge-commendable- eggs done to your desired style and perfectly presented. Downside- bathroom was rather small,and shower is handheld not overhang type,and water pressure for toilet flush on low side,and mediocre quality of toiletries. Excellent bedding comfort and enough wardrobe space.

Review by: Andrew AJC
Date stayed September 20, 2012

3 out of 5

Location is great.Room is so so. Breakfast has limitted choices and tons of people.

Review by: random walker
Date stayed September 15, 2012

4 out of 5

This is our third time staying at this hotel. We love the location - close to City Hall MRT and to the river. My partner loved the proximity to the Philatelic Museum. We walked and caught the MRT everywhere including to Changi airport. We arrived early in the morning after an overnight flight and were able to check in by 9am which we really appreciated. The room was clean and had everything we required. The hotel's two swimming pools are great at the end of the day. There are plenty of cheap eating places with delicous Asian food in this area so your stay doesn't have to cost too much.

Review by: Freo
Date stayed August 14, 2012

2 out of 5

Be aware the bells at the elevators and the cleaning staff can be noisy. I did not expect staff to knock asking if I had laundry to do and ask what time I'd be checking out.

Review by: Been there done that
Date stayed August 6, 2012

1 out of 5

the location is so good but room and staff are not work. if someone want to book this hotel, please think it

Review by: kwang
Date stayed August 1, 2012

1 out of 5

Location to get around is very good, hotel is old although the rooms have had some sort of renovation not fantastic. Beds are far too soft the sofa was collapsed in the seating areas the shower floods the bathroom. Worst of all is the cost of wifi/internet, make sure if you stay at this hotel you prebook the internet and breakfast otherwise very costly! The staff need a bit more training on customer service.

Review by: Bobs
Date stayed July 31, 2012

4 out of 5

Smack in the center; perfect location. Close to everything. Good value for price, given that Singapore hotel rates are gradually becoming completely unaffordable.

Review by: mheiremans
Date stayed July 24, 2012

4 out of 5

If you expect to get an early check in even by 11 or 12 am at this hotel you are in for a surprise. I was made to wait till 1345 to get my room. I had arrived at the hotel after a 12 hour flight at 1030 hours. I was not happy with this treatment. Though most hotels around the world say 1400 for check in, they normally are sympathetic to long distance travellers and are able to muster a room & offer a 2 or 3 hour early check in. Quite a few guests check out for early morning flights as I did when I left at 0530 hrs. Unfortunately no one in the fornt office showed any haste or concern to give a room a bit early. There where quite a few like me.

Review by: Anonymous
Date stayed July 1, 2012

5 out of 5

Great location, close to MRT City hall station. However concierge wasnt very helpful so be prepared to explore SIngapore your 'own' way, concierge recommends Taxi for everything which is not good if you want to experience the local way. Otherwise location is good, room is great and tidy, bathroom is clean and well kept.

Review by: Anonymous
Date stayed June 30, 2012

5 out of 5

After reading comments by other parties we were a bit apprehensive going to this hotel but after staying there we highly recommend the hotel. We stayed in the Excelsior wing and had a great room and have no complaints whatsoever. Will stay there again!

Review by: Happy chappies
Date stayed June 25, 2012

Peninsula Excelsior Hotel Singapore photos

Peninsula Excelsior Hotel Singapore Reception
Reception
Peninsula Excelsior Hotel Singapore Club Room
Club Room
Peninsula Excelsior Hotel Singapore Fitness room
Fitness Room
Peninsula Excelsior Hotel Singapore Superior room
Superior Room
Peninsula Excelsior Hotel Singapore Surroundings
Surroundings
Peninsula Excelsior Hotel Singapore Lounge
Lounge
Peninsula Excelsior Hotel Singapore Swimming pool
Swimming pool
Peninsula Excelsior Hotel Singapore Bathroom
Bathroom
Peninsula Excelsior Hotel Singapore Bathroom
Bathroom
Peninsula Excelsior Hotel Singapore Deluxe room
Deluxe Room
Peninsula Excelsior Hotel Singapore Premium room
Premium Room
Peninsula Excelsior Hotel Singapore Restaurant
Restaurant
Peninsula Excelsior Hotel Singapore Surroundings
Surroundings
Peninsula Excelsior Hotel Singapore Lounge
Lounge
Peninsula Excelsior Hotel Singapore Swimming pool
Swimming pool
Peninsula Excelsior Hotel Singapore Bathroom
Bathroom
Peninsula Excelsior Hotel Singapore Reception
Reception
SSLA Better Business Bureau Program
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