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Pan Pacific Orchard Hotel Singapore

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Pan Pacific Orchard Hotel Singapore

5 Stars

10 Claymore Road Singapore 229540


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Pan Pacific Orchard Hotel Singapore ExteriorPan Pacific Orchard Hotel Singapore RoomPan Pacific Orchard Hotel Singapore RoomPan Pacific Orchard Hotel Singapore Lounge
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 4
Location 4
Pricing 3
Overall 3.8
Combining contemporary European design with touches of Oriental style, Pan Pacific Orchard Hotel Singapore makes for an elegant retreat with luxurious accommodations and ideal location in the heart of Singapore. This smoke-free hotel places urbane travellers near iconic Orchard Road, an entertainment and shopping destination. In the city, tourists take in the views aboard Singapore Flyer, head to National Museum and Marina Bay or shop at Forum The Shopping Mall and Tanglin Shopping Centre.

Location
Pan Pacific Orchard Hotel is on Claymore Road in the heart of Singapore, near the central business district and Orchard MRT station. For leisure, vacationers watch shows at The Esplanade or visit Resorts World Sentosa, which has casinos, Universal Studios theme park and Marine Life Park.

Rooms
After a busy day, guests relax in the 206 sophisticated rooms that feature cable TV, Internet access, safe deposit box, fully stocked mini bar and Nespresso machine.

Restaurant
At Pan Pacific Orchard, gourmands enjoy a fusion of flavours in trendy modern bistro setting at 10 at Claymore restaurant or sample stone-baked pizzas at the Italian restaurant Sopra.

General
Pan Pacific Orchard Hotel Singapore features an executive club lounge and meeting facilities for up to 120 people and hotel-wide Wi-Fi access. On-site recreation facilities include 24-hour fitness centre, St. Gregory spa, outdoor mineral water pool, Jacuzzi and sauna.

Additional Information

  • NOTE: Minimum check-in age is 21 years old.
  • NOTE: Club Policy: Children under the age of 16 are not recommended in the Pacific Club Lounge and some restrictions may apply.

Hotel Facilities

  • Banquet Facilities
  • Business Centre
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Shopping Arcade
  • Bar / Lounge
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities
  • Restaurant
  • Sauna
  • Spa / Wellness Centre
  • Beauty Salon / Hairdresser
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Swimming Pool - Outdoor

Room Facilities

  • Bathroom Amenities
  • Telephone
  • Ensuite / Private Bathroom
  • Wireless Internet Access
  • Flat Screen TV

Pan Pacific Orchard Hotel Singapore Guest Reviews (99)


Pan Pacific Orchard Hotel Singapore
4 out of 5

Was only a short overnight stay. Have stayed many times before. Has all the necessary features of a god hote. It is in desparate need of new pillows as theywere either far too soft or like lumpy sacks.

bravoy wrote on November 27, 2011


Pan Pacific Orchard Hotel Singapore
1 out of 5

No Experience due did not use hotel as airline changed flight and unable to cancel hotel reservation or obtain LOC for future use

unsatisified wrote on November 18, 2011


Pan Pacific Orchard Hotel Singapore
4.8 out of 5

Excellent in all aspects!

Erum Haq wrote on July 11, 2011


Pan Pacific Orchard Hotel Singapore
4 out of 5

Pan Pacific Orchard is about 10mins walk to the Orchard MRT and Ion shopping mall. Staff were extremely polite and helpful. Clean and well maintained overall.

Jessie Sim Hua Yeow wrote on January 19, 2011


Pan Pacific Orchard Hotel Singapore
5 out of 5

Would stay here again!

Anonymous wrote on September 16, 2010


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Overall Guest Rating

Overall3.8 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service4 out of 5
Location4 out of 5
Pricing3 out of 5

Pan Pacific Orchard Hotel Singapore Guest Reviews

SortBy:

4 out of 5

Was only a short overnight stay. Have stayed many times before. Has all the necessary features of a god hote. It is in desparate need of new pillows as theywere either far too soft or like lumpy sacks.

Review by: bravoy
Date stayed November 27, 2011

1 out of 5

No Experience due did not use hotel as airline changed flight and unable to cancel hotel reservation or obtain LOC for future use

Review by: unsatisified
Date stayed November 18, 2011

4.8 out of 5

Excellent in all aspects!

Review by: Erum Haq
Date stayed July 11, 2011

4 out of 5

Pan Pacific Orchard is about 10mins walk to the Orchard MRT and Ion shopping mall. Staff were extremely polite and helpful. Clean and well maintained overall.

Review by: Jessie Sim Hua Yeow
Date stayed January 19, 2011

5 out of 5

Would stay here again!

Review by: Anonymous
Date stayed September 16, 2010

4.6 out of 5

I stayed at the Pan Pacific Orchard for 2 nights and 3 days and found it to be a very pleasant experience. The staff were very obliging and helpful. The convenience to Orchard road was great and you did not have to go any were else if you wanted to shop or have a bite to eat. I would definitely stay here again!

Review by: Jilian Timmins
Date stayed September 15, 2010

4.4 out of 5

Comfortable hotel, well maintained with pleasant and helpful staff.

Review by: Anonymous
Date stayed August 9, 2010

4.6 out of 5

The hotel facilities are nice and the hotel staff is very frinedly and accomodating to guest.

Review by: Annalyn Baybayon
Date stayed June 22, 2010

3.4 out of 5

My grandson and I stayed for a week at the Pan Pacific Orchard in February 2009. I had booked a Pacific Club Executive room with twin beds on a high floor. When we checked in (very efficient, concierge style), there were only king beds available on the higher floors. We were upgraded to a Pacific Club Executive Suite on the 7th floor, which was acceptable to us and proved to be quite satisfactory since both of us had work to do during our time in Singapore and the sliding doors separating the living area from the bedroom afforded us more privacy. The bathroom was well appointed, but the rooms themselves could use some updating. It is an older hotel - formally, the Negara. The young woman who took care of the room was delightful. In general, the whole staff was attentive, courteous and efficient. The breakfast and the evening cocktail hour were fine; however, the buffet in the hotel dining room was so-so, not worth the cost, even with the 20% discount for guests of the hotel.

Review by: Joan Rea
Date stayed March 1, 2009

3.8 out of 5

The Staff were friendly and accommodating, good location to Orchard Road. The room was fine but felt in need of some updating due to wear and tear. Am sure I would be happy to return to Pan Pacific Hotels on my next visit. Many thanks Regards

Review by: suzanne ROBERTS
Date stayed December 13, 2008

4.2 out of 5

Staff very friendly and helpful. Room was large (by Singapore standards), clean, quiet and in very good repair. The outdoor pool on the 4th floor is large and clean but the surrounds are a little boring - no big deal. The taxi from the airport accidentally took me to the wrong Pan Pacific hotel (the one near the Marina). Hotel staff their were very helpful and immediately arranged AND PAID for a taxi to the correct hotel.

Review by: Craig Schiller
Date stayed July 22, 2008

5 out of 5

A first class Hotel that we will return to on our next visit to beautiful Singapore. Staff ( with the exception of one surly breakfast host) were superb. Room was clean and very quiet. Great value for the rate we received through [website]

Review by: Martin Herbert
Date stayed April 2, 2008

4 out of 5

Unfortunatly there were renovations occuring while I was thier, but benerally the room was very clean but in poor working order. THe curtain wouldn't open-close properly and broke on the last day of a 3 day stay, the remote for the lights was old and frustrating, worked intermitantly, the gym equipment was out dated and 2 or three bikes were broken.

Review by: Anonymous
Date stayed March 12, 2008

3.2 out of 5

Negara on Claymore Hotel Singapore. The hotel was undergoing renovations and the pool was closed. The renovations were extremely noisy from 10am until 6pm. The noise meant relaxing in the hotel was impossible- not much point in getting a 5 star hotel if you have to avoid it all day and can't use the facilities. Disappointing.

Review by: Penny Henderson
Date stayed January 23, 2008

3.8 out of 5

overall good except room rate consider quite expensive.

Review by: CHUN CHOONG CHO
Date stayed December 18, 2007

3.6 out of 5

just walk within minutes to orchard road. convenient stores just right beside hotel but hard to get a taxi, was shocked to be awakened by a false emergency alarm in the middle of the night, asked for a king size bed but ended up in a two single bedroom, no free daily newspaper supply to room

Review by: Kim Lu Chin
Date stayed November 24, 2007

4.8 out of 5

We had a fantastic stay on Negara. Very close to shopping on Orchard Road, only a 3 minute walk and you're away. Service was very good, apart from a small hiccup we had with a package that was delivered and subsequently lost briefly. Facilities are great, including the mineral water pool. Will stay again.

Review by: Greg Lee
Date stayed July 16, 2007

4.2 out of 5

Excellent service staff.

Review by: Goh Leong
Date stayed May 16, 2007

5 out of 5

Excellent service

Review by: Anonymous
Date stayed April 16, 2007

5 out of 5

Excellent services.

Review by: Anonymous
Date stayed April 16, 2007

Pan Pacific Orchard Hotel Singapore photos

Pan Pacific Orchard Hotel Singapore Exterior
Exterior
Pan Pacific Orchard Hotel Singapore Room
Room
Pan Pacific Orchard Hotel Singapore Lounge
Lounge
Pan Pacific Orchard Hotel Singapore Restaurant
Restaurant
Pan Pacific Orchard Hotel Singapore Swimming pool
Swimming pool
Pan Pacific Orchard Hotel Singapore Room
Room
Pan Pacific Orchard Hotel Singapore Meeting room
Meeting room
Pan Pacific Orchard Hotel Singapore Room
Room
Pan Pacific Orchard Hotel Singapore Exterior
Exterior
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