• Home
  • My Bookings
  • My Account
  • Customer Service
  • Welcome to HotelClub
  • Sign In
  • Register

Palmer House a Hilton Hotel

Please enter the date you would like to Check-in
Please enter the date you would like to Check-out
As most hotels do not accept reservations exceeding 28 days in length, please reduce the number of days to 28 or less and make another reservation for the additional days.
Please make sure that you have entered at least 2 characters
Nights
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
To book more than 4 rooms, call us at 1-888-656-4546
 
Call us to book!
1300 85 45 85
Expert help available 24/7
Map
Expand Map
  • Hotel Details
  • Member Reviews
  • Photos
 
Palmer House a Hilton Hotel

Palmer House a Hilton Hotel

4 Stars

17 East Monroe Street Chicago IL 60603


Low rate guarantee

Check Prices and Availability for this Hotel
 
Palmer House a Hilton Hotel RoomPalmer House a Hilton Hotel BallroomPalmer House a Hilton Hotel BallroomPalmer House a Hilton Hotel Fitness centre
More Pictures
Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 5
Location 5
Pricing 4
Overall 4.4
Combining style, space and luxury with convenient downtown access, The Palmer House a Hilton Hotel makes for an ideal base for sophisticated business and leisure travellers in this side of Illinois. While on a Chicago holiday, visitors can catch shows at Lyric Opera, marvel at structures around Millennium Park or watch the Chicago Bulls in action at United Center. Enjoy a scenic view from above by visiting John Hancock Center.

Location
Hotel is situated in downtown Chicago, 50 metres away from Monroe-Red subway station. Visitors can attend events at McCormick Convention Center and later explore the marine life at Shedd Aquarium.

Rooms
All rooms and suites are beautifully appointed with both classic interiors and contemporary amenities including cable TV, air conditioning, telephone and Internet access. Suites come with dining area.

Restaurant
Guests at hotel indulge in regional and international cuisines at Lockwood Restaurant and Bar on site. Patrons choose from a delectable selection of cocktails and teas at Lobby Bar and Potter's Lounge.

General
Hotel features seven ballrooms, 70 meeting rooms and two exhibit halls. The hotel also offers 24-hour housekeeping, luggage storage, laundry services and fax/copy/print facilities. Leisure amenities like beauty salon, spa with hydrotherapy, fitness centre and sauna are available.

Hotel Facilities

  • Ballroom
  • Concierge
  • Faxing Facilities
  • Lift / Elevator
  • Room Service
  • Bar / Lounge
  • Conference Facilities
  • Gift Shop
  • Lobby
  • Safe Deposit Box
  • Business Centre
  • Currency Exchange Services
  • Laundry Facilities
  • Photocopying Facilities

Room Facilities

  • Air Conditioning
  • Cable / Satellite TV
  • Modem / Data Port Connection
  • Safe
  • Alarm Clock
  • Internet Access
  • Pay-per-view Movies
  • Telephone
  • Bathroom Amenities
  • Iron / Ironing Board
  • Radio
  • Voicemail

Palmer House a Hilton Hotel Guest Reviews (71)


Palmer House a Hilton Hotel
5 out of 5

My girlfriend and I stayed for a night in the city. We are from the suburbs so we just wanted a little getaway in the city. I like that the hotel is right in the heart of the city. There is plenty of shopping, much to my girlfriends enjoyment. There are several things to do with Chicago broadway in the area, museums, and plenty of attractions. It's is very easy to get around with cta trains and buses all over the loop and very easy to grab a cab. The conceirge and rest of that staff was more than to suggest places to eat and things to do. Overall afantastic

Danny Jay wrote on January 20, 2012


Palmer House a Hilton Hotel
5 out of 5

I took my girlfriend to the city just for a day and night out. Since we are from the suburbs we just took the train into the city. The hotel is wonderfully located right in the heart of the loop which makes is very easy to get around. It is centrally located to it is easy to hop on a bus or on the train system or grab a cab. There is tons to do within walking distance which made for a nice romantic fun filled night. This a great historic hotel that is very esquisite and has great amenities for the guests. I would definitely recommend this hotel to a friend.

Danny Jay wrote on January 20, 2012


Palmer House a Hilton Hotel
4 out of 5

My wife and I booked the Palmer House because of the price and the location. After we saw the lobby we agree that we must come back.

Santayoda wrote on January 12, 2012


Palmer House a Hilton Hotel
2 out of 5

Don't get me wrong, the open/common spaces at this hotel are extraordinarily beautiful. But, the rooms are small, and, while they are renovated, they are still pretty old. The Hard Rock Hotel was offering a much better overall package (much nicer and larger rooms) for the same price.

SunnySideUp wrote on January 10, 2012


Palmer House a Hilton Hotel
2 out of 5

In short the stay there was disappointing. I requested a smoking room and got it but it was an extremely small room. My friends who paid 20-30 dollars less a night got much bigger rooms. There was barely any space between the bed and the TV. The TV was an SDTV. It had very few channels. And in other rooms there were better channels. The second night the internet stopped working even though I was trying to pay. I was there for a conference and it was really important for me to have access to my email. I kept calling them and all they would say would be "We know there is a problem, we are working on it, we can't say when it will be fixed, and no Sir we do not have any back up, if you need internet, you can go to the lobby". The last night my card also stopped working. I could not get into my room. They sent the security guy who was very nice but even his card didn't work. Eventually after about 15 minutes I was able to get in, get my ID and get a new card. At check out, I was asked how the stay was, I said it wasn't good and the lady casually said "Oh, I apologize" and didnt even bother to ask what was wrong. Not a very pleasant experience.

SMHW wrote on January 9, 2012


See all reviews
Essex Inn Chicago 3 Stars
Doubletree By Hilton Hotel Chicago - Magnificent Mile 3 Stars
Holiday Inn Chicago Mart Plaza River North 3 Stars
Hyatt Regency Chicago 4 Stars
Sonesta ES Suites Chicago Schaumburg 3 Stars
Sofitel Chicago Water Tower 4.5 Stars
Westin Michigan Avenue Chicago 4 Stars
Sheraton Hotel & Towers Chicago 4 Stars
Warwick Allerton Hotel Chicago 4 Stars
Allegro Hotel Chicago - A Kimpton Hotel 4 Stars

Find similar hotels as Palmer House a Hilton Hotel in Chicago, IL

Overall Guest Rating

Overall4.4 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service5 out of 5
Location5 out of 5
Pricing4 out of 5

Palmer House a Hilton Hotel Guest Reviews

SortBy:

5 out of 5

My girlfriend and I stayed for a night in the city. We are from the suburbs so we just wanted a little getaway in the city. I like that the hotel is right in the heart of the city. There is plenty of shopping, much to my girlfriends enjoyment. There are several things to do with Chicago broadway in the area, museums, and plenty of attractions. It's is very easy to get around with cta trains and buses all over the loop and very easy to grab a cab. The conceirge and rest of that staff was more than to suggest places to eat and things to do. Overall afantastic

Review by: Danny Jay
Date stayed January 20, 2012

5 out of 5

I took my girlfriend to the city just for a day and night out. Since we are from the suburbs we just took the train into the city. The hotel is wonderfully located right in the heart of the loop which makes is very easy to get around. It is centrally located to it is easy to hop on a bus or on the train system or grab a cab. There is tons to do within walking distance which made for a nice romantic fun filled night. This a great historic hotel that is very esquisite and has great amenities for the guests. I would definitely recommend this hotel to a friend.

Review by: Danny Jay
Date stayed January 20, 2012

4 out of 5

My wife and I booked the Palmer House because of the price and the location. After we saw the lobby we agree that we must come back.

Review by: Santayoda
Date stayed January 12, 2012

2 out of 5

Don't get me wrong, the open/common spaces at this hotel are extraordinarily beautiful. But, the rooms are small, and, while they are renovated, they are still pretty old. The Hard Rock Hotel was offering a much better overall package (much nicer and larger rooms) for the same price.

Review by: SunnySideUp
Date stayed January 10, 2012

2 out of 5

In short the stay there was disappointing. I requested a smoking room and got it but it was an extremely small room. My friends who paid 20-30 dollars less a night got much bigger rooms. There was barely any space between the bed and the TV. The TV was an SDTV. It had very few channels. And in other rooms there were better channels. The second night the internet stopped working even though I was trying to pay. I was there for a conference and it was really important for me to have access to my email. I kept calling them and all they would say would be "We know there is a problem, we are working on it, we can't say when it will be fixed, and no Sir we do not have any back up, if you need internet, you can go to the lobby". The last night my card also stopped working. I could not get into my room. They sent the security guy who was very nice but even his card didn't work. Eventually after about 15 minutes I was able to get in, get my ID and get a new card. At check out, I was asked how the stay was, I said it wasn't good and the lady casually said "Oh, I apologize" and didnt even bother to ask what was wrong. Not a very pleasant experience.

Review by: SMHW
Date stayed January 9, 2012

2 out of 5

Dinner at Lockwood was great. Room service delivery was great. Building is beautiful. Everything else.... way sub-par. The bed and pillows were so uncomfortable - I woke up every hour. Breakfast/Coffee (room service) was barely diner quality. For the price/value.... I would never recommend staying here. Come in, look at how gorgeous it is, eat dinner, and then stay somewhere else.

Review by: Unrest
Date stayed January 7, 2012

4 out of 5

My husband and I stayed at the Palmer House in an executive level room for Christmas Eve. We had a wonderful time. The hotel is beautiful. Historic photos and paintings adorn the walls. We strongly recommend the executive level experience. The only thing we didn't like was the television—it was a little small and old.

Review by: Staycationing Couple
Date stayed January 5, 2012

4 out of 5

the location is perfect if you want to know the downtwn! the hotel is nice and the rooms are normal ! is the perfect hotel if you want to walk arround the city. The bell boys didnt help.

Review by: mgeb
Date stayed January 5, 2012

3 out of 5

Everything actually went pretty well. I had to call down New Year's Eve to the front desk at 2:30AM to have security get the group of kids in an adjacent room to quiet down. I hoped they would have followed up after the initial complaint to be sure things were still quiet. They did not, and the noise continued more on than off until 6:00AM. I understand the perils of New Year's Eve in a hotel. But so does the hotel. and they should have better staffed things, especially since they knew they had lots of their own guests attending the 3,000 plus party in their downstairs ballroom.

Review by: Big D Chris
Date stayed January 4, 2012

5 out of 5

We had a larger room to was suitable for five adults. The staff was friendly and always willing to help. From the front desk to the room not one person had a frown. Ate at the Lockwood Restaurant in the lobby and it was excellent. Ordered room service as well and it was fresh and worth the price. Luxurious hotel with amazing location. Would recommend for all ages.

Review by: Jay C 2011
Date stayed January 3, 2012

5 out of 5

My husband and I stayed here after Xmas for a small get-away trip. Every staff person we interacted with was friendly and accommodating. For example, when we checked into our first room my husband had come down with a bad migraine and it did not help that our room was located near a service elevator. When I went downstairs to see about exchanging rooms, the host Michelle let me look at the last few rooms they had available that night to make sure it would be comfortable enough for my husband. I assume that if I were at another hotel they would just assign me a different room and not let me actually go in and inspect them. The maid staff was nice, I enjoyed chatting it up with them in the mornings. They work hard too. Everyday our room was thoroughly scrubbed down and cleaned like they preparing for a new guest to check in. The concierge, doormen and main floor staff treat everyone walking around the place as a guest. If you're a Bourbon gal (or guy), check out the bar downstairs, because they make a dang smooth Manhattan. Overall, my husband and I would absolutely visit this hotel again. It's in a great location. Also, be sure to explore the hotel itself, the architecture is phenomenal and there is so much history especially for old Hollywood and music buffs. We can't wait visit Chicago again just to stay here.

Review by: CAMB
Date stayed January 3, 2012

5 out of 5

Its a beautiful building with so many stories to tell. The staff was wonderful. The best part, though, was the location in the best city in the world.

Review by: That girl
Date stayed December 31, 2011

5 out of 5

My experience at The Palmer Hotel was wonderful! The staff was very friendly and accomodating, and the room was very clean. I am looking forward to going back very soon!

Review by: Kell12
Date stayed December 20, 2011

4 out of 5

Room was a little small, but very well kept up...same with the bathroom. The beauty of the lobby, the historic ambiance and the location to the theatre district is hard to beat....we'll definitely return to the Palmer House.

Review by: RossAmy
Date stayed December 19, 2011

4 out of 5

MY GIRLFRIEND GAVE HER SON A BIRTHDAY PARTY HE TURNED 16 SO MY DAUGHTER ATTENDED AND SHE HAD A BALL THE HOTEL SUITE WAS AWESOME AND OUR ROOM WAS SMALL BUT NICE

Review by: CHARLIE ANGELS
Date stayed December 16, 2011

3 out of 5

My family and I stayed at the Palmer House Hilton for the weekend in Chicago. I chose the location because of the proximity to an event we were attending. I was informed that a hold for $51.00 dollars a day for incidentals automatically??? I did not need to use any extras and family meals were not there nor did we charge to the room. They then told me that my $38.00 per day self park would come of that. I asked for a renovated room because of reviews I had seen after booking the room and we still had peeling wallpaper in the bathroom and a very small room for 4 people. I think we paid for the shopping downstairs and the beautiful decor in the lobby. Staff were very kind and helpful. Watch the extras that normally come with paid reservation, they will get you.

Review by: Weekend with Family
Date stayed December 13, 2011

4 out of 5

The Palmer House has a picturesque lobby that really leaves a lasting impression on any traveler. The hotel had a spacious room with decent amenities. The pool was a bit smaller than we anticipated, but that's not what we came for.

Review by: iamevol
Date stayed December 7, 2011

4 out of 5

As soon as I arrived at the hotel during thanksgiving holiday, the holiday atmosphere came to my mind. All decroration shows the happiness, but its a little bit noisy at the lobby.

Review by: HAHA001
Date stayed November 30, 2011

5 out of 5

room is very clean,and the location is very perfect

Review by: Anonymous
Date stayed November 30, 2011

5 out of 5

you can keep your baggage even you've check out...

Review by: Anonymous
Date stayed November 30, 2011

Palmer House a Hilton Hotel photos

Palmer House a Hilton Hotel Room
Room
Palmer House a Hilton Hotel Ballroom
Ballroom
Palmer House a Hilton Hotel Fitness centre
Fitness Centre
Palmer House a Hilton Hotel Lounge
Lounge
Palmer House a Hilton Hotel Restaurant
Restaurant
Palmer House a Hilton Hotel Room
Room
Palmer House a Hilton Hotel Suite
Suite
Palmer House a Hilton Hotel Ballroom
Ballroom
Palmer House a Hilton Hotel Lobby
Lobby
Palmer House a Hilton Hotel Lounge
Lounge
Palmer House a Hilton Hotel Room
Room
Palmer House a Hilton Hotel Room
Room
Palmer House a Hilton Hotel Room
Room
SSLA Better Business Bureau Program
Orbitz