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Palace Of The Golden Horses The Mines Resort City

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Palace Of The Golden Horses The Mines Resort City

Palace Of The Golden Horses The Mines Resort City

5 Stars

Jalan Kuda Emas The Mines Resort City Seri Kembangan Selangor Darul Ehsan Kuala Lumpur 43300


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Palace Of The Golden Horses The Mines Resort City ExteriorPalace Of The Golden Horses The Mines Resort City Billiard roomPalace Of The Golden Horses The Mines Resort City ExteriorPalace Of The Golden Horses The Mines Resort City Hotel interior
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Rating criteria
Rating
Cleanliness 1
Facilities 2
Service 1
Location 4
Pricing 1
Overall 1.8
Palace of the Golden Horses The Mines Resort is a world-class luxury hotel located less than an hour's drive from the Kuala Lumpur International Airport. The hotel is situated in Malaysia's famous Mines Resort City, which is less than 30 minutes away from Kuala Lumpur City Centre (KLCC). Famed attractions such as the Aquaria KLCC and the Bukit Nanas Forest Reserve are just nearby.

Location
Positioned near the bustling central district, Palace of the Golden Horses allows its guests to savour Malaysia's finest including a spectacular view of the city via the KL Tower and a gaze upon the towering Petronas Twin Towers.

Rooms
The hotel offers elegantly designed rooms and suites and are equipped with amenities like telephone with voice mail, Internet access and safe. Some suites even have sauna and jacuzzi, pool table and grand piano.

Restaurant
Palace of the Golden Horses presents a wide array of culinary delights. Their biggest restaurant, Carousel Cafe, serves a la carte menus and buffets of both local and international cuisines.

General
The multi-awarded Palace of the Golden Horses The Mines Resort lives up to its reputation of excellent hospitality. Top-class meeting facilities like the renowned Sultan Salahuddin Abdul Aziz Shah Conference Centre are also available for business assemblies.

Additional Information

  • 51 km to the International Airport (Kuala Lumpur)

Hotel Facilities

  • Airport Transfer
  • Banquet Facilities
  • Cafe
  • Concierge
  • Disabled Facilities
  • Gift Shop
  • Internet Access - High Speed
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Spa / Wellness Centre
  • Tour Desk
  • Baby Sitting Service
  • Bar / Lounge
  • Child Care
  • Conference Facilities
  • Faxing Facilities
  • Golf Course
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Outdoor
  • Ballroom
  • Business Centre
  • Children's Swimming Pool
  • Currency Exchange Services
  • Garden
  • Gym / Fitness Facilities
  • Lift / Elevator
  • Parking Facilities
  • Restaurant
  • Secretarial Services
  • Table Tennis

Room Facilities

  • Bathroom Amenities
  • Iron / Ironing Board
  • Shaver in Bathroom
  • Voicemail
  • Colour TV
  • Mini Bar
  • Tea and Coffee Making Facilities
  • Writing Desk
  • Hairdryer
  • Safe
  • Telephone

Palace Of The Golden Horses The Mines Resort City Guest Reviews (18)


Palace Of The Golden Horses The Mines Resort City
1 out of 5

This is one of the hotels that really disappoints you. When I reached hotel at 14:00 they told me that my room is not ready and I waited for one hour!! Guess what, They didn't even upgraded my room, what suggested is that I should be downgraded!! I told them to that I am not satisifed and I will wait till you prepare my room and I will never come back to this hotel which has a serouis management and planning issues. Don't go there. Find another hotel

fmfm2004 wrote on September 15, 2012


Palace Of The Golden Horses The Mines Resort City
5 out of 5

Please disregard my previous review- i mixed match with other Hotel This is a very nice and old hotel- great location and nice stuff.

Mohsen wrote on December 13, 2011


Palace Of The Golden Horses The Mines Resort City
3 out of 5

if you need internet dont go to this hotel! others its not bad. okay location but not close to Metro. nice swimming pool and sauna. the breakfast is okay

Mohsen wrote on December 13, 2011


Palace Of The Golden Horses The Mines Resort City
3.6 out of 5

I love this hotel and used to arrange my overseas client to stay in this hotel. Overall the hotel and room was still good unfortunately, most of their hotel staffs are foreigner - can't really understand English and not friendly at all. The buffet breakfast was not as good as those days - now is lousy.

Anonymous wrote on September 6, 2010


Palace Of The Golden Horses The Mines Resort City
5 out of 5

great area and wanderful landscape

Anonymous wrote on April 2, 2010


Swiss-Garden Hotel Kuala Lumpur 4 Stars
Sunway Putra Hotel 5 Stars
Grand Millennium Kuala Lumpur Hotel 5 Stars
Ritz Carlton Hotel Kuala Lumpur 5 Stars
Dorsett Regency Hotel Kuala Lumpur 4 Stars
Seri Pacific Hotel Kuala Lumpur 5 Stars
Crowne Plaza Mutiara Kuala Lumpur Hotel 5 Stars
JW Marriott Hotel Kuala Lumpur 5 Stars
Istana Hotel Kuala Lumpur 5 Stars
Hotel Maya Kuala Lumpur 5 Stars

Overall Guest Rating

Overall1.8 out of 5
Cleanliness1 out of 5
Facilities2 out of 5
Service1 out of 5
Location4 out of 5
Pricing1 out of 5

Palace Of The Golden Horses The Mines Resort City Guest Reviews

SortBy:

1 out of 5

This is one of the hotels that really disappoints you. When I reached hotel at 14:00 they told me that my room is not ready and I waited for one hour!! Guess what, They didn't even upgraded my room, what suggested is that I should be downgraded!! I told them to that I am not satisifed and I will wait till you prepare my room and I will never come back to this hotel which has a serouis management and planning issues. Don't go there. Find another hotel

Review by: fmfm2004
Date stayed September 15, 2012

5 out of 5

Please disregard my previous review- i mixed match with other Hotel This is a very nice and old hotel- great location and nice stuff.

Review by: Mohsen
Date stayed December 13, 2011

3 out of 5

if you need internet dont go to this hotel! others its not bad. okay location but not close to Metro. nice swimming pool and sauna. the breakfast is okay

Review by: Mohsen
Date stayed December 13, 2011

3.6 out of 5

I love this hotel and used to arrange my overseas client to stay in this hotel. Overall the hotel and room was still good unfortunately, most of their hotel staffs are foreigner - can't really understand English and not friendly at all. The buffet breakfast was not as good as those days - now is lousy.

Review by: Anonymous
Date stayed September 6, 2010

5 out of 5

great area and wanderful landscape

Review by: Anonymous
Date stayed April 2, 2010

4.2 out of 5

Overall, very good, we had a enjoyable stay at this hotel in March 2010.

Review by: Anonymous
Date stayed March 24, 2010

2 out of 5

First of all i would not recommend this hotel to anyone, I agree this is a 5 * star but not anymore due to very poor maintainance. For a 5 * standard you need to push the staff to refill the items not one that need to refill but at least 30% of the trays are empty. The swimming pool is the filthiest pool i've ever seen. The pool system is some 80's design, where the overflow channel is the concrete type. Water is not moving from the overflow channel. The most horrible this is that i saw a frog in the overflow channel, i guess it due to inadequete chlorine. The backwash are done by a suction pump. Overall i rate this hotel as only 3*. The whole building is lack of maintainance, the last time they painted the building exterior was maybe 5-6 years back. The hotel priceing is not cheap as well. They charge like $400RM per night. I'm very sure you can get a better hotel in the city.

Review by: Kesavan Subramaniam
Date stayed December 24, 2009

5 out of 5

Great Location Great Hotel

Review by: Anonymous
Date stayed December 6, 2009

0 out of 5

This hotel reminded me of an opulent ocean liner that hasn''t been refreshed, cleaned or upgraded for a decade. The result is a dusty, musty mess. Anything that was water-related; the pool, the "beach" areas, water taxi''s, etc. were inoperable due to water treatment, dead fish, algae-filled water...just gross.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

A top class hotel.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Very nice landscape, very beautiful lake, quiet place, perfect for honeymoon vacations.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

The rooms and the hotel are so beatiful. The only problem it is little bit far from the city centre and there is no entertainment in the hotel. But you saw in the hotel that all VIP stayed here.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

A fantastic hotel.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

This hotel is terrific in every way from ambience to service....except the river taxi, the ride is refreshing but shouldn''t the ride be provided free to the hotel guest? Why do we need to pay additional $3 per ride when it is a service provided by the hotel. I would also like to give some suggestions.....to have some lighting on the river taxi, it will make it look very beautiful at night. And maybe "free" bus ferry can be schedule at specific timing to ferry hotel guest to popular shopping area as an added service.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Lacks ice machine. Lacks spa facilities. Awkward layout of the different wings, and yet no help in the form of directories etc. Awkward numbering system for rooms. More TV/cable channels pls.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Its a good hotel to chill out in!

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

I requested for lakeside view which was given to me. The problem is that three quarters of the view consist of a piece of land which was under construction and it was unsightly. I paid extra for the lake view which I get to see at an angle to the room. I had to pay extra for this view which was not I had expected. The food at the Crousel Restaurant was very good and the spread was fantastic. The ambience in the restaurant was very good and the staff working in the restaurant was helpful and courteous except for a Chinese manager that kept looking and surveying our table on one of the nights. We felt uncomfortable and being civilised I did not create a scene in the restaurant.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Posh and beautiful setting. However, the floor and room allocated to me had strong musky smell. It would be nice if the hotel can provide complimentary bottle(s) of water. As I do not enjoy creamer powder with my hot beverage, UHT milk would be great! My daughter would be very happy if the TV programmes would include cartoon network or disney channel. The restaurant (Carousel) would be great also if the staff were more attentive to children''s needs e.g. drinking straws for them without requesting for one.

Review by: Anonymous
Date stayed September 7, 2005

Palace Of The Golden Horses The Mines Resort City photos

Palace Of The Golden Horses The Mines Resort City Exterior
Exterior
Palace Of The Golden Horses The Mines Resort City Billiard room
Billiard room
Palace Of The Golden Horses The Mines Resort City Hotel interior
Hotel Interior
Palace Of The Golden Horses The Mines Resort City Living room
Living room
Palace Of The Golden Horses The Mines Resort City Living room
Living room
Palace Of The Golden Horses The Mines Resort City Suite
Suite
Palace Of The Golden Horses The Mines Resort City Room
Room
Palace Of The Golden Horses The Mines Resort City Exterior
Exterior
Palace Of The Golden Horses The Mines Resort City Exterior
Exterior
Palace Of The Golden Horses The Mines Resort City Hotel interior
Hotel Interior
Palace Of The Golden Horses The Mines Resort City Living room
Living room
Palace Of The Golden Horses The Mines Resort City Room
Room
Palace Of The Golden Horses The Mines Resort City Suite
Suite
Palace Of The Golden Horses The Mines Resort City Room
Room
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