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PARKROYAL Kuala Lumpur

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PARKROYAL Kuala Lumpur

PARKROYAL Kuala Lumpur

5 Stars

Jalan Sultan Ismail Kuala Lumpur 50250


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PARKROYAL Kuala Lumpur ExteriorPARKROYAL Kuala Lumpur PoolPARKROYAL Kuala Lumpur RestaurantPARKROYAL Kuala Lumpur Restaurant
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Rating criteria
Rating
Cleanliness 4.4
Facilities 4
Service 4.4
Location 4.8
Pricing 4.6
Overall 4.4
Sophisticated and stylish, Parkroyal Kuala Lumpur makes for an ideal urban base for discerning travellers visiting the Malaysia capital. From this Kuala Lumpur hotel, tourists can travel a few kilometres to visit the iconic Petronas Twin Towers or admire the exhibits at National Art Gallery and Islamic Arts Museum. After spending time at the National Museum, vacationers can unwind at the tranquil settings of the Bird Park and Lake Gardens.

Location
Parkroyal is centrally situated in downtown Kuala Lumpur, near Starhill Gallery and one kilometre from Aquaria KLCC. While on vacation, holidaymakers take in shows at Kuala Lumpur Performing Arts Centre, go shopping at Suria KLCC or take in panoramic cityscape views atop KL Tower.

Rooms
The 426 chic and well-decorated rooms and suites are appointed with satellite TV, Internet access, safe deposit box, tea-/coffee-making facilities, mini bar and ironing facility. Some units have living/sitting area.

Restaurant
Diners at Parkroyal KL savour Chinese specialties at Si Chuan Dou Hua Restaurant, feast on global cuisines at Chatz Brasserie and enjoy sandwiches and pastries at Hot Gossip. Have drinks at Klix Lounge.

General
Parkroyal Kuala Lumpur offers a business centre and two ballrooms and 12 meeting rooms that can host various functions. At the hotel, patrons can work out at the fitness centre, have pampering treatments at the spa and swim in the outdoor pool.

Additional Information

  • NOTE: Starting 01 January 2014, the Parkroyal Hotel will have a no smoking policy within all its guest rooms. Smoking is only permitted in limited public areas.
  • 300m to Sungei Wang Plaza.
  • 400m to Berjaya Times Square.
  • 800m to Golden Triangle.
  • 1km to Kuala Lumpur City Center.
  • 10 km to the Train Station

Hotel Facilities

  • Baby Sitting Service
  • Beauty Salon / Hairdresser
  • Child Care
  • Currency Exchange Services
  • Internet Access - High Speed
  • Laundry Facilities
  • Lobby
  • Room Service
  • Shopping Arcade
  • Banquet Facilities
  • Business Centre
  • Concierge
  • Faxing Facilities
  • Internet Access - Wireless
  • Laundry Services
  • Parking Facilities
  • Safe Deposit Box
  • Spa / Wellness Centre
  • Bar / Lounge
  • Cafe
  • Conference Facilities
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Restaurant
  • Secretarial Services
  • Swimming Pool - Outdoor

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Mini Bar
  • Refrigerator
  • Voicemail
  • Colour TV
  • Internet Access
  • Modem / Data Port Connection
  • Safe
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Radio
  • Telephone

PARKROYAL Kuala Lumpur Guest Reviews (191)


PARKROYAL Kuala Lumpur
5 out of 5

I have stayed at least 20 times in this hotel. Before that, I tried almost all the business hotels in KL and none has been able to match Parkroyal KL in terms of value and service. 3 big reasons why I like staying here: One. Location - I could walk behind and there's oldish coffee shops selling hot-piping pork noodles or walk across the road to Times Sq or Sungei Wang. Two. Good clean room with a pleasant scent. I guess it's because of their association with the St Gregory Spa. The hotel smells nice all the time. Three. Freaking great service. Not once have I been disappointed. One time power went out, aircon was out - the manager call up and updated me and at the end of the episode, sent a plate of fruits and chocolate as an apology. Later on, an email follows. To top it up, if you are staying regularly, get the Global Hotel Alliance membership for free. Stay 10 nights and they give you platinum status - it gives you free upgrade every time you stay (unless they are out of rooms). Nuff said.

kingkongjon wrote on January 29, 2013


PARKROYAL Kuala Lumpur
5 out of 5

Room was clean and reasonably sized. Location is fantastic if you want to stay at Bukit Bintang. Check in was a little slow and the hotel occupany is always very high, resulting in slow check.

patticilious wrote on January 24, 2013


PARKROYAL Kuala Lumpur
4 out of 5

Stayed at Parkroyal in Bukit Bintang on the way home from Langkawi and Penang and was the perfect way to finish off our trip with some good retail therapy from the prime location with easy access to all major shopping malls. The deluxe room was beautiful, and a very comfortable size for 2 or even 4 people to stay in. Great facilities available and great service, will stay again if opportunity arises.

Anonymous wrote on December 5, 2012


PARKROYAL Kuala Lumpur
4 out of 5

This is the 3rd time staying here. Close to shopping and public transport. Walking distances to many shopping malls. Staff friendly and helpful. Breakfast in the new restaurant is very nice, great variety.

Barree wrote on December 1, 2012


PARKROYAL Kuala Lumpur
4 out of 5

Hard to fault. Very friendly staff, clean, and a nice place to relax out of the heat and bustling of KL city.

xalciene wrote on October 21, 2012


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Overall Guest Rating

Overall4.4 out of 5
Cleanliness4.4 out of 5
Facilities4 out of 5
Service4.4 out of 5
Location4.8 out of 5
Pricing4.6 out of 5

PARKROYAL Kuala Lumpur Guest Reviews

SortBy:

5 out of 5

I have stayed at least 20 times in this hotel. Before that, I tried almost all the business hotels in KL and none has been able to match Parkroyal KL in terms of value and service. 3 big reasons why I like staying here: One. Location - I could walk behind and there's oldish coffee shops selling hot-piping pork noodles or walk across the road to Times Sq or Sungei Wang. Two. Good clean room with a pleasant scent. I guess it's because of their association with the St Gregory Spa. The hotel smells nice all the time. Three. Freaking great service. Not once have I been disappointed. One time power went out, aircon was out - the manager call up and updated me and at the end of the episode, sent a plate of fruits and chocolate as an apology. Later on, an email follows. To top it up, if you are staying regularly, get the Global Hotel Alliance membership for free. Stay 10 nights and they give you platinum status - it gives you free upgrade every time you stay (unless they are out of rooms). Nuff said.

Review by: kingkongjon
Date stayed January 29, 2013

5 out of 5

Room was clean and reasonably sized. Location is fantastic if you want to stay at Bukit Bintang. Check in was a little slow and the hotel occupany is always very high, resulting in slow check.

Review by: patticilious
Date stayed January 24, 2013

4 out of 5

Stayed at Parkroyal in Bukit Bintang on the way home from Langkawi and Penang and was the perfect way to finish off our trip with some good retail therapy from the prime location with easy access to all major shopping malls. The deluxe room was beautiful, and a very comfortable size for 2 or even 4 people to stay in. Great facilities available and great service, will stay again if opportunity arises.

Review by: Anonymous
Date stayed December 5, 2012

4 out of 5

This is the 3rd time staying here. Close to shopping and public transport. Walking distances to many shopping malls. Staff friendly and helpful. Breakfast in the new restaurant is very nice, great variety.

Review by: Barree
Date stayed December 1, 2012

4 out of 5

Hard to fault. Very friendly staff, clean, and a nice place to relax out of the heat and bustling of KL city.

Review by: xalciene
Date stayed October 21, 2012

4 out of 5

great location, easy to get around. staff helpful and friendly. The room is bit too old, need updating. as it is near a main road, it is a bit too noisy for us. I guess it is a compromise for a convenient location. Tried their spa treatment, good skills. I would certainly recommend it if looking for location.

Review by: Super one
Date stayed October 6, 2012

5 out of 5

Everything a hotel should be, plus the greatest location for shopping and eating. They always look after me and fix any problems straight away if I have them. I will stay here again next time.

Review by: Robyn-Lee
Date stayed October 4, 2012

4 out of 5

Check in was the good, room was clean apart from slight marking on duvet cover but certainly wasn't dirty. I did have trouble with Air con as temperature in room wasn't getting any cooler, this was resolved quickly and without fuss, the Manager came to make sure it was okay. I enjoyed the swimming pool, the amenities were clean and had good access times. Perfectly located for all the shopping and monorail access.The security guards are friendly and helpful. The hotel is a bit worn around the edges but for the price I paid it was good value and I would certainly stay again

Review by: Malvern
Date stayed September 30, 2012

4 out of 5

Very enjoying to stay at this hotel.. Good location from bukit bintang area, big room and good bed for 2 children, and suggest to upgrade the room if you stay with the children..

Review by: rsibarani
Date stayed September 19, 2012

5 out of 5

Everything is perfect, really enjoy staying at this hotel

Review by: yoshiyoshiko
Date stayed September 13, 2012

4 out of 5

Location was top notch, near Lot 10, Sungei Wang and 3-5min walk to Pavilon. Plenty of restaurants and street food in this Bukit Bintang area. Not necessary to travel out to other areas for food or shopping. Only slight down side was 1 of the room took pretty long to clean up.

Review by: Super Weng
Date stayed July 27, 2012

4 out of 5

The hotel overall is perfect.. Clean and near from the triangle area.. For family with children maybe assign the room with the twin bed.. The room service is also very helfull to fulfill what we needed during our stay at the hotel..

Review by: rsibarani
Date stayed July 2, 2012

4 out of 5

This hotel is in a great location with easy access to food and shopping. There is a shopping centre almost directly opposite the hotel and the rates is affordable. I would definitely stay here again. The door guy is very helpful and assisted us in getting a taxi at a reasonable price.

Review by: Missy82
Date stayed July 1, 2012

3 out of 5

hotel is too old but with nice location. I will not book this hotel again

Review by: Pattttt
Date stayed June 10, 2012

3 out of 5

hotel is at a very convenient location, but hotel is abit too old

Review by: Pattttt
Date stayed June 10, 2012

4 out of 5

Good location. Room are fine, staffs are friendly. We have upgraded to club room which included cocktails for 1 and a half hours every day, and complimentary coffee and snacks in the club lounge.The rooms are quite big, the only complain is the bed is too high from the floor, I nearly fell from the bed on the 1st night.

Review by: Wendy Wong
Date stayed March 20, 2012

4 out of 5

I am staying in the smallest room in the hotel. There is no toilet by itself. Shower and toilet cubicle stands by its own and washing basic is next to the bed. Room is small. Location is good and staffs are friendly.

Review by: Andy Tan
Date stayed March 6, 2012

4 out of 5

Location does not get any better & the staff are super friendly. We stayed in a superior room where the open plan configuration of the bathroom is interesting - toilet & shower are in cubicles & the wash basin is situated in the middle of the room. I would definitely consider staying again but would pay that little extra for a deluxe room.

Review by: Anonymous101
Date stayed December 6, 2011

4 out of 5

The hotel was in a great location. If you are into shopping ( i'm not ) this is the place for you.Its a short walk to most shopping centres. Rooms are a little small but at the end of the day you only sleep there.Buffet breakfast was included in our rate which was a bonus. Value for money and location you would be hard pressed to find better.

Review by: RJVillage
Date stayed December 5, 2011

3 out of 5

Room was very small. , bathroom was part of the bedroom. eg sink was right next to the bed. Had to crab up the other side of the bed. No view of the city. Hotel was in a good location next to large shopping centre , night food market and transport. Very clean, good breakfast although breakfast was included had to argue the point.

Review by: Jamezz
Date stayed November 28, 2011

PARKROYAL Kuala Lumpur photos

PARKROYAL Kuala Lumpur Exterior
Exterior
PARKROYAL Kuala Lumpur Pool
Pool
PARKROYAL Kuala Lumpur Restaurant
Restaurant
PARKROYAL Kuala Lumpur Spa
Spa
PARKROYAL Kuala Lumpur Superior room
Superior Room
PARKROYAL Kuala Lumpur Exterior
Exterior
PARKROYAL Kuala Lumpur Restaurant
Restaurant
PARKROYAL Kuala Lumpur Restaurant
Restaurant
PARKROYAL Kuala Lumpur Suite
Suite
PARKROYAL Kuala Lumpur Swimming pool
Swimming pool
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