AUSTRALIA: Monday - Friday, 8 am - 6 pm Saturday, 9 am - 4 pm Sunday, 10 am - 4 pm Phone (within Australia): (02) 8263 5111 Fax: (02) 9264 0429 Phone (from overseas): +61 2 8263 5111 Fax: +61 2 9264 0429

FRANCE: Monday - Thursday, 9 am - 6 pm Friday, 9 am - 5 pm Phone (within France): 01 57 32 31 62 Fax: 01 53 01 38 49 Phone (from overseas): +33 1 57 32 31 62 Fax: +33 1 53 01 38 49

GERMANY: Monday - Friday, 9 am - 5 pm Phone (within Germany): 069 517 09 193 Fax: 018 0548 2005 0406 Phone (from overseas): +49 69 517 09 193 Fax: +44 870 131 8991

ITALY: Monday - Friday, 9 am - 6 pm Phone (within Italy): 06 51 83 22 00 Fax: 06 8938 6026 Phone (from overseas): +39 06 51 83 22 00 Fax: +39 06 8938 6026

JAPAN Japan residents only: Monday - Friday, 8:00am - 17:00pm Phone (within Japan): 0357674773 Fax: +61 2 9264 0429

SPAIN: Monday - Thursday, 8 am - 7 pm Friday, 9 am - 5 pm Phone (within Spain): 902 885 451Fax: 902 877 604 Phone (from overseas): +34 902 885 451 Fax: +34 902 877 604

UNITED KINGDOM: Monday - Friday, 8 am - 8 pm Saturday Sunday, 9 am 5 pm Phone (within United Kingdom): 0871 811 1377 Fax: 0871 811 1377 Phone (from overseas): +44 2031476767 Fax: +44 870 131 8991

UNITED STATES: Monday - Friday, 8.30 am - 5 pm (Central Time) Phone (within United States): 312 894 4700 Phone (from overseas): +1 312 894 4700

HONG KONG: Monday - Friday, 6am - 2.30pm Phone (within Hong Kong): 30714814 Phone (from overseas): +61 2 8263 5137

IRELAND: Phone (within IRELAND): 0818 220 999 Phone (from overseas): +353(0)12415677 Fax (from overseas): +44(0)8701318991 |+35(0)818220999 |+353(0)12415677

CANADA: Phone (within Canada): 1 800-877-1261

SINGAPORE: Phone (from overseas): +65 6622 1456 Fax (from overseas): +65 6511 7095