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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort

4 Stars

Cnr Pacific Highway & Bay Drive Coffs Harbour NSW 2450


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Novotel Coffs Harbour Pacific Bay Resort Hotel entranceNovotel Coffs Harbour Pacific Bay Resort BathroomNovotel Coffs Harbour Pacific Bay Resort BeachNovotel Coffs Harbour Pacific Bay Resort Golf course
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Rating criteria
Rating
Cleanliness 4
Facilities 3
Service 4
Location 3
Pricing 3
Overall 3.4
With a beachfront location, Novotel Pacific Bay Resort Coffs Harbour is framed by ocean, mountains, natural forest and banana plantations.

Location
Situated on Charlesworth Bay Beach, Novotel Pacific Bay Resort is only 3 kilometres from the city centre of Coffs Harbour. The property is in the close vicinity of Dorrigo World Heritage Park, Big Banana Park, Coffs Harbour Botanic Gardens and Coffs Indoor Stadium. You can enjoy the scenic beauty of the surrounding and experience the cool breeze from the nearby ocean.

Rooms
The resort offers 180 guestrooms that are very modern, comfortable and contemporarily decorated with a unique feeling of spaciousness. Most of the rooms are with private balconies and views of lagoon, gardens or nearby mountains.

Restaurant
Guests can dine at the Charlie's Restaurant that offers outstanding a la carte meals and service, overlooking waterfalls, the lagoon and surrounded by palm trees. Charlie's Cocktail bar offers refreshing beverages where you can enjoy all your favourite sporting action on the wide screen TV, a game of pool or simply soak up the ambience on the lagoon terrace.

General
The hotel offers conference centre featuring over 9 different rooms, accommodating up to 500 delegates. Leisure activities include gymnasium, sauna, swimming pool, spa and tennis court.

Additional Information

  • 3 km to the City Centre (Coffs Harbour)
  • Hotel Facilities

    • Baby Sitting Service
    • Beauty Salon / Hairdresser
    • Conference Facilities
    • Faxing Facilities
    • Internet Access - High Speed
    • Laundry Services
    • Parking Facilities
    • Sauna
    • Tennis Court
    • Banquet Facilities
    • Business Centre
    • Currency Exchange Services
    • Golf Course
    • Internet Access - Wireless
    • Lift / Elevator
    • Restaurant
    • Spa / Wellness Centre
    • Tour Desk
    • Bar / Lounge
    • Children's Playroom
    • Disabled Facilities
    • Gym / Fitness Facilities
    • Laundry Facilities
    • Non-Smoking Rooms
    • Safe Deposit Box
    • Swimming Pool - Outdoor

    Room Facilities

    • Air Conditioning
    • Hairdryer
    • Radio
    • Voicemail
    • Cable / Satellite TV
    • Mini Bar
    • Safe
    • Ensuite / Private Bathroom
    • Pay-per-view Movies
    • Telephone

    Novotel Coffs Harbour Pacific Bay Resort Guest Reviews (35)


    Novotel Coffs Harbour Pacific Bay Resort
    3 out of 5

    If our room is taken as an example, it's time for this hotel to have a refurb. Although very clean, and the carpet is relatively new, the overall impression is one of datedness, with a touch of shabby. We wondered about the chipped floor tiles in the shower recess, until the hot water tap fell off with a clatter to the floor during a shower. The sliding door to the balcony was a little difficult to open; this and the very loud squeak in the room's front door could be easily fixed with a bit of WD40. However, we had a very good sleep: the bed was comfortable. A couple of extra pillows wouldn't have gone astray though. Surprisingly the room fridge was empty apart from some long life milk - no mini bar! Not that we ever use anything from the mini bar, but for those who expect it to be stocked, well, BYO. One thing we were annoyed about was the cost of the breakfast. We are not big breakfast eaters and we consider $58 for our cereal, toast and coffee (2 people) really over the top. Hotels really need to think about offering a less expensive option for breakfast. Also, be aware that this hotel is not within easy walking distance of a beach.

    Debex wrote on February 3, 2013


    Novotel Coffs Harbour Pacific Bay Resort
    3.6 out of 5

    Have stayed here a few times and always very good. Decor is starting to get a little old now andf I think the prices are a little high as well

    Phill Rushbrook wrote on December 12, 2008


    Novotel Coffs Harbour Pacific Bay Resort
    3.8 out of 5

    Great resort with good quality service! Unfortunately, the wireless internet service was not working, which was very inconvenient on an overnight business trip and not acceptable for the supposed quality of the resort. Food was good!

    Anonymous wrote on January 21, 2008


    Novotel Coffs Harbour Pacific Bay Resort
    3 out of 5

    We have stayed at another Novotel Hotel several times, and loved it, so we were expecting the same kind of quality. A little disappointed then to see that the rooms have an older feel about them. The furniture needs to be updated, and while our bathroom was clean, it didn't feel new or very special at all. I think the hotel rooms could greatly benefit from being updated/refurbished in general. The resort is situated in amongst beautiful gardens, and is just slightly outside the CBD (you would have to drive to get there). Dinner was pretty good, though again, not up to the same standard as what we have found the [other hotel] to be. OK for a short stay, but I suspect there would be better options if you are looking for something special.

    Anonymous wrote on August 19, 2007


    Novotel Coffs Harbour Pacific Bay Resort
    4.6 out of 5

    Great hotel/resort, only complaint was the bad televison reception. Highly recommended, tranquil and beautiful stay

    Anonymous wrote on July 12, 2007


    See all reviews
    Aqualuna Beach Resort Coffs Harbour 4.5 Stars
    Darlington Beach Resort Coffs Harbour 4.5 Stars
    BreakFree Aanuka Beach Resort Coffs Harbour 4 Stars
    Quality Inn City Centre Coffs Harbour 4 Stars
    Smugglers On The Beach Coffs Harbour Hotel 4 Stars
    Sanctuary Resort Motor Inn 4 Stars

    Overall Guest Rating

    Overall3.4 out of 5
    Cleanliness4 out of 5
    Facilities3 out of 5
    Service4 out of 5
    Location3 out of 5
    Pricing3 out of 5

    Novotel Coffs Harbour Pacific Bay Resort Guest Reviews

    SortBy:

    3 out of 5

    If our room is taken as an example, it's time for this hotel to have a refurb. Although very clean, and the carpet is relatively new, the overall impression is one of datedness, with a touch of shabby. We wondered about the chipped floor tiles in the shower recess, until the hot water tap fell off with a clatter to the floor during a shower. The sliding door to the balcony was a little difficult to open; this and the very loud squeak in the room's front door could be easily fixed with a bit of WD40. However, we had a very good sleep: the bed was comfortable. A couple of extra pillows wouldn't have gone astray though. Surprisingly the room fridge was empty apart from some long life milk - no mini bar! Not that we ever use anything from the mini bar, but for those who expect it to be stocked, well, BYO. One thing we were annoyed about was the cost of the breakfast. We are not big breakfast eaters and we consider $58 for our cereal, toast and coffee (2 people) really over the top. Hotels really need to think about offering a less expensive option for breakfast. Also, be aware that this hotel is not within easy walking distance of a beach.

    Review by: Debex
    Date stayed February 3, 2013

    3.6 out of 5

    Have stayed here a few times and always very good. Decor is starting to get a little old now andf I think the prices are a little high as well

    Review by: Phill Rushbrook
    Date stayed December 12, 2008

    3.8 out of 5

    Great resort with good quality service! Unfortunately, the wireless internet service was not working, which was very inconvenient on an overnight business trip and not acceptable for the supposed quality of the resort. Food was good!

    Review by: Anonymous
    Date stayed January 21, 2008

    3 out of 5

    We have stayed at another Novotel Hotel several times, and loved it, so we were expecting the same kind of quality. A little disappointed then to see that the rooms have an older feel about them. The furniture needs to be updated, and while our bathroom was clean, it didn't feel new or very special at all. I think the hotel rooms could greatly benefit from being updated/refurbished in general. The resort is situated in amongst beautiful gardens, and is just slightly outside the CBD (you would have to drive to get there). Dinner was pretty good, though again, not up to the same standard as what we have found the [other hotel] to be. OK for a short stay, but I suspect there would be better options if you are looking for something special.

    Review by: Anonymous
    Date stayed August 19, 2007

    4.6 out of 5

    Great hotel/resort, only complaint was the bad televison reception. Highly recommended, tranquil and beautiful stay

    Review by: Anonymous
    Date stayed July 12, 2007

    4.4 out of 5

    room had some problems but they were dealt with quickly when i notified the reception desk. staff were very friendly and enthusiastic to help.

    Review by: jason scofield
    Date stayed June 20, 2007

    3.8 out of 5

    We thoroughly enjoyed our stay in the Terraces apartments at the Novotel and would definitely stay again, although the price per night is considerably higher than other resorts in the area. Also, the carpet in our room was unfortunately, rather soiled and could do with a clean to improve the overall feel and appearance of the apartment.

    Review by: Anonymous
    Date stayed February 27, 2007

    4.4 out of 5

    Only a one night stay but very happy with the serivce, accommodation and restaurant. Helpful staff a nice short break Thankyou

    Review by: Anonymous
    Date stayed January 22, 2007

    4.4 out of 5

    A great location (though having a car is essential), the gardens and surrounds are superb, the staff friendly and although not new the rooms were spacious, well fitted out and very comfortable.

    Review by: Anonymous
    Date stayed June 8, 2006

    4.6 out of 5

    A splendid facility in a central location - Highly recommended

    Review by: Geoff Guy
    Date stayed June 2, 2006

    5 out of 5

    We only stayed here overnight but the room was spotless and had a lovely view. The swimming pool was great and we would stay here again.

    Review by: Vivienne Austin
    Date stayed December 20, 2005

    5 out of 5

    This was a great resort with excellent facilities

    Review by: Anonymous
    Date stayed October 17, 2005

    4.6 out of 5

    A beautiful place to stay - the grounds, the location, the room with a lovely view from the balcony over the gardens.

    Review by: Anonymous
    Date stayed October 10, 2005

    0 out of 5

    Beautiful grounds, we had a very clean, fresh, well-equipped 2-bedroom suite with additional sofa-bed in living room, making it ideal accommodation for our family of 2 adults and 4 children. Would prefer a greater choice of food and beverage outlets, and some private hotel BBQ facilities would be great, too. Children loved the games room and were mightily impressed (which is unusual!) with what was on offer at the kids'' club.

    Review by: Anonymous
    Date stayed September 7, 2005

    5 out of 5

    Spacious and well laid out rooms. Beautiful gardens, close to the beach.

    Review by: Anonymous
    Date stayed July 17, 2005

    4.2 out of 5

    We received a room in the Terrace complex which is situated quite a distance from the main complex/gym/pools etc. Apart from this, the resort was well worth our short stay.

    Review by: Anonymous
    Date stayed February 24, 2005

    4.4 out of 5

    The discount value of the room via the website was particularly good and provided us with confidence in gaining quality accommodation through our membership.

    Review by: brian phillips
    Date stayed January 31, 2005

    5 out of 5

    I was very impressed staying here. I have never been so relaxed after one nights stay in my life. Well done to the friendly staff.

    Review by: belinda johnson
    Date stayed January 20, 2004

    4 out of 5

    We were happy with our accommodation and the service, if we have any complaint at all it would be that the golf course club house - store was not well sign posted but the gentleman in the store was very pleasant.

    Review by: Deborah Vanderwyk
    Date stayed December 4, 2003

    4.6 out of 5

    We had an enjoyable stay over 7 nights. There were few occupants in surrounding units which added to our peace and quiet overlooking the lagoon. We used the gym facilities and tennis courts. The staff were very helpful. We did mention a noisy refrigerator which was checked but unable to be fixed during our stay. As we had a price deal we were satisfied.

    Review by: Paul Gregory
    Date stayed September 20, 2003

    Novotel Coffs Harbour Pacific Bay Resort photos

    Novotel Coffs Harbour Pacific Bay Resort Hotel entrance
    Hotel Entrance
    Novotel Coffs Harbour Pacific Bay Resort Bathroom
    Bathroom
    Novotel Coffs Harbour Pacific Bay Resort Golf course
    Golf course
    Novotel Coffs Harbour Pacific Bay Resort Meeting room
    Meeting room
    Novotel Coffs Harbour Pacific Bay Resort Room
    Room
    Novotel Coffs Harbour Pacific Bay Resort Suite
    Suite
    Novotel Coffs Harbour Pacific Bay Resort Hotel entrance
    Hotel Entrance
    Novotel Coffs Harbour Pacific Bay Resort Beach
    Beach
    Novotel Coffs Harbour Pacific Bay Resort Golf course
    Golf course
    Novotel Coffs Harbour Pacific Bay Resort Restaurant
    Restaurant
    Novotel Coffs Harbour Pacific Bay Resort Suite
    Suite
    Novotel Coffs Harbour Pacific Bay Resort Swimming pool
    Swimming pool
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