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Norfolk House Hotel Croydon

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Norfolk House Hotel Croydon

Norfolk House Hotel Croydon

3 Stars

587 London Road Thornton Heath London CR7 6AY


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Norfolk House Hotel Croydon ExteriorNorfolk House Hotel Croydon Twin roomNorfolk House Hotel Croydon Banquet roomNorfolk House Hotel Croydon Conference room
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Rating criteria
Rating
Cleanliness 3
Facilities 3
Service 1
Location 4
Pricing 4
Overall 3
The Norfolk House Hotel Croydon, is located in the South of the capital, and enjoys a tranquil location - yet is close to fast transport links into the centre of London. The traditional property is close to cultural amenities such as the Fairfield Hall, the Warehouse Theatre and Ashcroft Theatre, as well as the Arnhem Gallery. Park Hill Recreation Ground with its attractive ornamental gardens is a perfect place to enjoy a quiet stroll.

Location
The Norfolk House Hotel Croydon is situated close to the A23, on London Road, opposite the Mayday Hospital. Croydon is well served by public transport both around the town, and with links into central London with Croydon railway station just a few minutes distance from the hotel. Croydon itself has a wealth of restaurants and bars, as well as comprehensive shopping facilities.

Rooms
The ensuite guest rooms benefit from a telephone, colour TV, hairdryer, complimentary tea and coffee making facilities, and electronic key entry system.

Restaurant
Guests are welcome to enjoy a continental breakfast each morning in the dining room, as well as a selection of dishes in the evenings. The bar is open for drinks and snacks and the Norfolk House Hotel also benefits from a coffee shop.

General
The Norfolk House Hotel Croydon offers a TV lounge, room service, a 24 hour reception desk, wireless Internet access and business centre and meeting rooms.

Hotel Facilities

  • Banquet Facilities
  • Cafe
  • Disabled Facilities
  • Laundry Facilities
  • Non-Smoking Rooms
  • Restaurant
  • Smoke Free Hotel
  • Bar / Lounge
  • Conference Facilities
  • Faxing Facilities
  • Laundry Services
  • Parking Facilities
  • Room Service
  • Billiards
  • Dining Room
  • Internet Access - Wireless
  • Lobby
  • Reception
  • Safe Deposit Box

Room Facilities

  • Colour TV
  • Iron / Ironing Board
  • Ensuite / Private Bathroom
  • Tea and Coffee Making Facilities
  • Hairdryer
  • Telephone

Norfolk House Hotel Croydon Guest Reviews (18)


Norfolk House Hotel Croydon
2 out of 5

Single room was tiny even though ensuite. You have to give a £10 deposit for the TV remote control. TV didn't work on last day as there was an electrical fault. Reception asked me to pay on arrival even though I had already paid in advance. Breakfast was cereal and coffee as the toaster had broken down. Only ok if you are on a real budget.

formidible wrote on December 20, 2011


Norfolk House Hotel Croydon
4 out of 5

I was pleasantly surprised with this hotel after reading the many disappointing feedbacks that were left. This is not the Ritz but it's clean and tidy and the staff were very polite and helpful. For those who left poor feedback against this hotel, always remember, you get what you pay for. If you want to be treated like Royalty then go and book the palace! I would definately stay here again.

Anonymous wrote on October 7, 2009


Norfolk House Hotel Croydon
4 out of 5

the only problem i had was that they had a big party downstairs which kept me up i was on the third floor and the smoke alarm went off twice which scared me to death very early in the morning, when i asked for my money back for the last day because i didnt want to stay there again, they refused to give it to me otherwise it is a good little hotel, with small clean rooms, nice coffee shop, good service and well located but not outgoing phones in the rooms. Just wish i could of gotten my money back for the last day;

edythe martin prevel wrote on April 24, 2009


Norfolk House Hotel Croydon
4.4 out of 5

It was an excellent hotel for just an overnight stay when I had a quick businesstrip to the Croydon Area. I am very likely to use this hotel again in the future.

Oystein Flatebo wrote on July 14, 2008


Norfolk House Hotel Croydon
3 out of 5

hotle lobby was good, incorperating bar and limited resturant food, pool table which was not working. Bed room was small, a bit run down and little smelly, in need of refurbishment, no fridge which was a big letdown, hotel location excessable, near bus route, shops and resturants. staff friendly and pleasent.

Anonymous wrote on May 28, 2008


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Overall Guest Rating

Overall3 out of 5
Cleanliness3 out of 5
Facilities3 out of 5
Service1 out of 5
Location4 out of 5
Pricing4 out of 5

Norfolk House Hotel Croydon Guest Reviews

SortBy:

2 out of 5

Single room was tiny even though ensuite. You have to give a £10 deposit for the TV remote control. TV didn't work on last day as there was an electrical fault. Reception asked me to pay on arrival even though I had already paid in advance. Breakfast was cereal and coffee as the toaster had broken down. Only ok if you are on a real budget.

Review by: formidible
Date stayed December 20, 2011

4 out of 5

I was pleasantly surprised with this hotel after reading the many disappointing feedbacks that were left. This is not the Ritz but it's clean and tidy and the staff were very polite and helpful. For those who left poor feedback against this hotel, always remember, you get what you pay for. If you want to be treated like Royalty then go and book the palace! I would definately stay here again.

Review by: Anonymous
Date stayed October 7, 2009

4 out of 5

the only problem i had was that they had a big party downstairs which kept me up i was on the third floor and the smoke alarm went off twice which scared me to death very early in the morning, when i asked for my money back for the last day because i didnt want to stay there again, they refused to give it to me otherwise it is a good little hotel, with small clean rooms, nice coffee shop, good service and well located but not outgoing phones in the rooms. Just wish i could of gotten my money back for the last day;

Review by: edythe martin prevel
Date stayed April 24, 2009

4.4 out of 5

It was an excellent hotel for just an overnight stay when I had a quick businesstrip to the Croydon Area. I am very likely to use this hotel again in the future.

Review by: Oystein Flatebo
Date stayed July 14, 2008

3 out of 5

hotle lobby was good, incorperating bar and limited resturant food, pool table which was not working. Bed room was small, a bit run down and little smelly, in need of refurbishment, no fridge which was a big letdown, hotel location excessable, near bus route, shops and resturants. staff friendly and pleasent.

Review by: Anonymous
Date stayed May 28, 2008

4 out of 5

Moves you back to colonial times when the british empire was in India. Beautiful reception and rest room at entrance. In total a bit simple and familiar, rooms average but with a "home" kind of feeling. No luxury but kind and friendly staff. If you want everything to be perfect this is not for you - but if you want a nice and friendly hotel next to a HUGE shopping centre and with good connections to city centre, this is for you. The street is also filled with small restaurants with snacks, meals or even some quality food.

Review by: Anonymous
Date stayed May 21, 2008

3.2 out of 5

Clean rooms but very badly planned - door opened into wardrobe, large table in front of window making it hard to open when it became too hot (heating on full all the time) and then there was even louder traffic noise. Tea making facilities not kept stocked up properly.

Review by: Martin Smith
Date stayed January 2, 2008

3.8 out of 5

The staff were very friendly, breakfasts more than adequate but served very late on week ends. The hotel is an old building, well kept and clean and well worth the price I paid.

Review by: Glenn Kasner
Date stayed December 19, 2007

2.2 out of 5

Didn't particularly feel safe, welcome or indeed comfortable. The heating was dreadful -never got to sleep till 4am it was that hot in the room.

Review by: Anonymous
Date stayed December 1, 2007

5 out of 5

Thank you very much to all the staff, who were polite, helpful and efficient. We thoroughly enjoyed our stay and will be recommending this hotel in the future. *****!

Review by: Rosemary Adams
Date stayed November 20, 2007

4 out of 5

If the service included a sunny weather during staying there I would rate it as the best hotel ever. :)

Review by: Natasa Cvisic
Date stayed August 25, 2007

4 out of 5

If you stay at this hotel, you'll be received by a staff that seem to be interested in helping you and making your stay pleasant. The main problem is the location, at about one hour by train and bus from the Victoria station in London. Also, the breakfast is under average.

Review by: Michel Chouinard
Date stayed August 20, 2007

3.2 out of 5

It is a long way (a bus ride) to any of the stations so buy a travel card before checking in (you can buy one for the following day after 4pm). Despite some sites alledging that the Norfolk has internet facilities, it does NOT! The nearest internet cafes are a bus-ride away at West Croydon station. No local shops nearby. They are 10 minute walk either way. 24 hour mini-market toward West Croydon. There is a 6am - 11pm Tesco Express the other way. You have to have a"ticket" for full English breakfast. You get it from reception. Some of the doorlocks are worn -out. There are no in-room safes or an organised safety-deposit system.

Review by: Anonymous
Date stayed July 18, 2007

3 out of 5

The hotel was alright not bad for the cash the only problem i had was the heat of the rooms both radiators were stuck on full (we requested them to be fixed but they never were) so for 9 days it was like a sauna it was enough to make you ill. Apart from that the breakfast wasnt that bad, The bar shut late most nights friendly staff.

Review by: Anonymous
Date stayed June 17, 2007

4 out of 5

Hotel was a i a good location for me but i was travelling on afterwards. Has 24 hour service and they were very friendly and helpful. They printed out an aa route planner for me at 11.30 at night. Breakfast was a basic continental! Toast & Jam. Cheese, Ham and tea, coffee or juice.

Review by: Anonymous
Date stayed January 15, 2007

2.4 out of 5

This hotel is not a three star, beds not made properly, the full english breakfast is something you have to order but they dont tell you. The hotel bar closes at ten, no ice no crisps

Review by: Anonymous
Date stayed November 3, 2006

3.6 out of 5

Norfolk House Hotel served the best Continental Breakfast, I ever had on an English hotel. The hotelroom was facilitated with an electric fan, which was very convenient during the hot August nights. The bar was closed when we arrived one night about 10 pm, and the softdrink automat was empty - which made it impossible for us to get a cold drink.

Review by: Anonymous
Date stayed August 11, 2006

3.4 out of 5

This is a basic budget London Hotel which I found to be good value for money, specifically there are few hotels in London with the parking facilities available here. I will be staying again the next time I am in London.

Review by: eric burt
Date stayed August 7, 2006

Norfolk House Hotel Croydon photos

Norfolk House Hotel Croydon Exterior
Exterior
Norfolk House Hotel Croydon Twin room
Twin Room
Norfolk House Hotel Croydon Conference room
Conference room
Norfolk House Hotel Croydon Room
Room
Norfolk House Hotel Croydon Twin room
Twin Room
Norfolk House Hotel Croydon Room
Room
Norfolk House Hotel Croydon Restaurant
Restaurant
Norfolk House Hotel Croydon Reception
Reception
Norfolk House Hotel Croydon Exterior
Exterior
Norfolk House Hotel Croydon Banquet room
Banquet room
Norfolk House Hotel Croydon Dining
Dining
Norfolk House Hotel Croydon Twin room
Twin Room
Norfolk House Hotel Croydon Room
Room
Norfolk House Hotel Croydon Bar
Bar
Norfolk House Hotel Croydon Billiard room
Billiard room
Norfolk House Hotel Croydon Room
Room
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