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Norfolk Hotel Birmingham

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Norfolk Hotel Birmingham

Norfolk Hotel Birmingham

3 Stars

267 Hagley Road Birmingham B16 9NA


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Norfolk Hotel Birmingham ExteriorNorfolk Hotel Birmingham Meeting roomNorfolk Hotel Birmingham Meeting roomNorfolk Hotel Birmingham Bar
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Rating criteria
Rating
Cleanliness 1
Facilities 1
Service 1
Location 3
Pricing 1
Overall 1.4
The Norfolk Hotel Birmingham, situated on a main route into the city centre is a convenient choice of accommodation for those visiting the UK's second largest city. Guests can either walk the short distance or take a short bus trip Broad Street and visit popular tourist attractions such as Birmingham Museum and Art Gallery and Birmingham Symphony Hall. The NIA (National Indoor Arena) is also easily accessible from the hotel.

Location
As well as being on the doorstep of all major city amenities, the Norfolk Birmingham is located in the the leafy suburb of Edgbaston - home to Birmingham Botanical Gardens, and Warwickshire County Cricket Club. Transport links are excellent, with major motorways easily accessible and Five Ways rail station only a few minutes away on foot.

Rooms
Ensuite bathrooms, tea and coffee making facilities, satellite TV and hairdryers are offered as standard in guest rooms.

Restaurant
A hot and cold buffet breakfast is served at the Norfolk Hotel, as well as a full a la carte menu and comprehensive wine list. The 'Edgbaston' bar with Sky Sports shown on a big screen is popular with guests and locals alike.

General
A currency exchange, parking facilities, laundry services and dry cleaning facilities are offered at the Norfolk Hotel Birmingham. Business guests are well catered for with meetings and conference rooms available, plus wireless Internet access.

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Faxing Facilities
  • Laundry Facilities
  • Lobby
  • Reception
  • Safe Deposit Box
  • Bar / Lounge
  • Currency Exchange Services
  • Garden
  • Laundry Services
  • Non-Smoking Rooms
  • Restaurant
  • Cafe
  • Disabled Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities
  • Room Service

Room Facilities

  • Alarm Clock
  • Hairdryer
  • Cable / Satellite TV
  • Radio
  • Ensuite / Private Bathroom
  • Telephone

Norfolk Hotel Birmingham Guest Reviews (93)


Norfolk Hotel Birmingham
1 out of 5

We booked in were directed to the lift, the corridors were filthy with wall paper falling off the walls the carpets were patched with tape which was pealing away and dangerous. On entering the room we found that the curtain was just hanging and could not be drawn, the ensuite was in a cupboard and grimy with mould - we simply walked out and left the hotel we could not spend a night there

Badger wrote on July 11, 2012


Norfolk Hotel Birmingham
1 out of 5

On entering the hotel to book in we were surrounded by what appeared to be DSS people. The rooms were dirty and people were smoking inside the hotel and rooms which in England is illegal. We Checked out of our rooms after we had gone out for fresh air and something to eat. We did not use either of the rooms that we had booked so this is quite fortuitous that you have contacted us as we feel we should be refunded our money. This is a disgusting hovel we have never been so ashamed to be in a property that calls itsself a HOTEL. We look forward to hearing from you in the not to distant future. We will not be reccomending your choice of hotels to any of our friends

jimbo25 wrote on March 24, 2012


Norfolk Hotel Birmingham
4 out of 5

Paid £23 for a room on New Years Eve, hotel was only 5-10 minute drive from Broad Street (B'ham) so perfect location for the nightlife. Room was clean, bathroom looked newly refurbished. Couldn't ask for anything else really for the price! Would return!

daveishere wrote on January 4, 2012


Norfolk Hotel Birmingham
1 out of 5

As an independent single woman I thought the hotel was a disaster. Tv did not work, Bed was dirty, Bathroom had been refurbished, but overall not a good experience.

Josie. wrote on December 8, 2011


Norfolk Hotel Birmingham
3 out of 5

Good value for money, the room had everything you would need for a short weekend break. Parts of the hotel need a bit of TLC and the decor is a bit dated, the room itself was comfortable. For the price, no complaints.

Reknak wrote on November 30, 2011


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Overall Guest Rating

Overall1.4 out of 5
Cleanliness1 out of 5
Facilities1 out of 5
Service1 out of 5
Location3 out of 5
Pricing1 out of 5

Norfolk Hotel Birmingham Guest Reviews

SortBy:

1 out of 5

We booked in were directed to the lift, the corridors were filthy with wall paper falling off the walls the carpets were patched with tape which was pealing away and dangerous. On entering the room we found that the curtain was just hanging and could not be drawn, the ensuite was in a cupboard and grimy with mould - we simply walked out and left the hotel we could not spend a night there

Review by: Badger
Date stayed July 11, 2012

1 out of 5

On entering the hotel to book in we were surrounded by what appeared to be DSS people. The rooms were dirty and people were smoking inside the hotel and rooms which in England is illegal. We Checked out of our rooms after we had gone out for fresh air and something to eat. We did not use either of the rooms that we had booked so this is quite fortuitous that you have contacted us as we feel we should be refunded our money. This is a disgusting hovel we have never been so ashamed to be in a property that calls itsself a HOTEL. We look forward to hearing from you in the not to distant future. We will not be reccomending your choice of hotels to any of our friends

Review by: jimbo25
Date stayed March 24, 2012

4 out of 5

Paid £23 for a room on New Years Eve, hotel was only 5-10 minute drive from Broad Street (B'ham) so perfect location for the nightlife. Room was clean, bathroom looked newly refurbished. Couldn't ask for anything else really for the price! Would return!

Review by: daveishere
Date stayed January 4, 2012

1 out of 5

As an independent single woman I thought the hotel was a disaster. Tv did not work, Bed was dirty, Bathroom had been refurbished, but overall not a good experience.

Review by: Josie.
Date stayed December 8, 2011

3 out of 5

Good value for money, the room had everything you would need for a short weekend break. Parts of the hotel need a bit of TLC and the decor is a bit dated, the room itself was comfortable. For the price, no complaints.

Review by: Reknak
Date stayed November 30, 2011

1 out of 5

This hotel is cheap for a reason, the staff were rude people banging about in the night. Room was clean but needed serious upgrade. Never stop here!

Review by: None123
Date stayed November 18, 2011

3.6 out of 5

Staff were polite&friendly but hotel is in bad need of a refurb...the rooms are clean but desperately need updating..however good location for birmingham and free parking.

Review by: Anonymous
Date stayed February 14, 2011

3.6 out of 5

This hotel has improved greatly in the year since I last stayed there, with redecorated foyer and bar. The renovation will in time extend to all the rooms. Also the standard of cleanliness has improved markedly - I now rate it 'average' but before it would have been 'bad'. It clearly was once a good hotel but the tide of fashion has moved into central Birmingham leaving the Norfolk and other hotels along Hagley Road behind. It offers good value, a filling full English breakfast, friendly service, and a bus stop right out the front for direct access to city centre locations. And the new owners are committed to raising standards.

Review by: Oliver Tickell
Date stayed December 6, 2009

3.4 out of 5

On the positive side, renovated rooms are clean and ok, though really cold now as the heating is too small for a double room, and its sometimes hard to get hot water from the shower. Very helpful staff, and close to the busstops. However, if you are unlucky to get a room that hasnt been renovated. Its a horrible first experience n you will have to ask to change your room. But whichever you eventually stay in u'll have to make do with the faults (TV remote, no intercom, heating....) All put together, u pay for what you get. Nice and cheap. Not as bad as i'd read previous reviews and has the potential to improve after renovations are complete..

Review by: Anonymous
Date stayed December 5, 2009

2 out of 5

Having seen the very promising images of this hotel on the internet, I was extremely disappointed to discover the small, shabby and smelly room I was first given. To get there, I had to use a corridor which looked like a building site, with both carpets and ceilings removed, and the walls in need of repair. Following my complaint to the reception, I was given another room which was just fine, although the decoration dated from the 1960s/70s. So so so so different from the nice images on the site - I could not believe it. I will definitely avoid this hotel at all costs in the future. I met other customers who had the same unpleasant experience.

Review by: Anonymous
Date stayed November 29, 2009

3 out of 5

Hotel could do with some renovation. Reception and lobby have been upgraded, bedrooms and bathrooms need the same attention as the reception area. I understand this will happen but progress seems slow. Very poor shower water pressure and difficult to adjust it. Ok for the price but if you are expecting more this is not the hotel for you

Review by: Anonymous
Date stayed November 26, 2009

3.2 out of 5

The Norfolk Hotel is a work in progress as they are still carrying out buliding work etc. The room was a good size. Did not like 2 single beds joined together to make a double. The reception staff were a bit slow. But for the price the Norfolk hotel is great value for money. I looked at a number of reviews before we stay at the Norfolk Hotel and none of them were good. I am pleased to say that the facilities have improved. But there is still a long way for them to go before it up to standard. The new feel and look of the hotel is impressive and once they have completed the renovation I am sure that it will be a nice place to stay. I am sure that I would stay there again.

Review by: Marvin McCaulsky
Date stayed October 9, 2009

3 out of 5

The first room I was offered: the bed sank in the middle, so I slept accross at the other end of the bed. I found out the following morning that the batten underneath was broken. However, the second one was much better and I have no complaints, except that the toilet/bathroom wall needed to be washed down a occassionally to remove body fluid marks.

Review by: Anonymous
Date stayed September 16, 2009

2.2 out of 5

Dreadful Hotel. Reception and downstairs areas acceptable, but room was smelly and dirty and not decorated for about 20 years. We asked for a swap but the new room was not much better. Shower had smelly drains and water was scalding hot and not adjustable. Breakfast was poor. Major gripe was that nobody really seemed to care, or tried at all to make things better. Worst place I have ever stayed. Need bulldozing.

Review by: Peter Brunskill
Date stayed June 28, 2009

1.4 out of 5

This is the absolutely worst hotel I have stayed in. The interior was incrdibly dirty, the emergency exit was padlocked shut, the staff told my duaghter I wasn't staying there when she called, my wakeup call didn't come, missed my appointment. WiFi did not function for the entire time I was there. Avoid at all costs.

Review by: Al Hasley
Date stayed June 27, 2009

2.8 out of 5

Behind the plush reception is a tired and drab hotel. Lots of banging throughout the night, very limited menu, no bar meals, poor quality breakfast. It was very cheap so it is sort of acceptable, but there is a lot of improvements to be made for it to live up to the first impression you get from the reception area. To be fair there are improvements going on, but it needs a lot.

Review by: Anonymous
Date stayed June 1, 2009

3.6 out of 5

Undergoing renovation, but that didn't cause a problem. The real disappointment was that my "renovated" room (new bathroom suite) still had its old wallpaper (c 1960)! And the duvet cover looked grubby (probably wasn't, just a poor choice of colour/design).

Review by: Anonymous
Date stayed April 21, 2009

4.4 out of 5

Excellent rate including cooked breakfast. Room a bit musty but clean-but pillows flat and quite a little small!!!! On the night bus route to City so excellent location. And they let us park there in the day we checked out so we could get the bus into the City.

Review by: Laura Chandler
Date stayed December 21, 2008

3.8 out of 5

Good hotel a 20min walk to centre of city. Car park available for free. We would stay again.

Review by: Rudy Martignago
Date stayed December 12, 2008

3.8 out of 5

A good hotel for a budget traveller who wants to have a few easy days! Recommended.

Review by: Evan Gibbs
Date stayed December 8, 2008

Norfolk Hotel Birmingham photos

Norfolk Hotel Birmingham Exterior
Exterior
Norfolk Hotel Birmingham Meeting room
Meeting room
Norfolk Hotel Birmingham Bar
Bar
Norfolk Hotel Birmingham Bathroom
Bathroom
Norfolk Hotel Birmingham Billiard room
Billiard room
Norfolk Hotel Birmingham Lobby
Lobby
Norfolk Hotel Birmingham Lounge
Lounge
Norfolk Hotel Birmingham Restaurant
Restaurant
Norfolk Hotel Birmingham Room
Room
Norfolk Hotel Birmingham Room
Room
Norfolk Hotel Birmingham Restaurant
Restaurant
Norfolk Hotel Birmingham Twin room
Twin Room
Norfolk Hotel Birmingham Meeting room
Meeting room
Norfolk Hotel Birmingham Bar
Bar
Norfolk Hotel Birmingham Bathroom
Bathroom
Norfolk Hotel Birmingham Living room
Living room
Norfolk Hotel Birmingham Lounge
Lounge
Norfolk Hotel Birmingham Reception
Reception
Norfolk Hotel Birmingham Restaurant
Restaurant
Norfolk Hotel Birmingham Room
Room
Norfolk Hotel Birmingham Room
Room
Norfolk Hotel Birmingham Single room
Single room
Norfolk Hotel Birmingham Exterior
Exterior
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