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NYX Hotel Cancun

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NYX Hotel Cancun

NYX Hotel Cancun

3 Stars

Boulevard Kukulcan Km 11.5 Zona Hotelera Cancun Quintana Roo 77500


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NYX Hotel Cancun Hotel exteriorNYX Hotel Cancun PoolNYX Hotel Cancun RestaurantNYX Hotel Cancun Room
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Rating criteria
Rating
Cleanliness 2
Facilities 3
Service 1
Location 4
Pricing 1
Overall 5
Boasting a tranquil ambience and comfortable accommodation, NYX Hotel Cancun welcomes you for an unforgettable holiday in Cancun.

Location
Overlooking the Caribbean Sea, Avalon Grand Hotel Cancun is close to the restaurants, nightclubs and shopping areas. NYX Hotel is 20 minutes drive from the downtown and the Cancun International Airport.

Rooms
Designed for your comfort and convenience, the 133 luxurious accommodation units are well-appointed and come with all the contemporary amenities to make your stay a memorable one.

Restaurant
Offering panoramic views of the Caribbean Sea and the swimming pool, the Bellavista Restaurant at NYX Cancun Hotel serves delicious cuisine for you to enjoy. Sip your favourite drink at the cosy bar, which is also an ideal place to relax.

General
During leisure, guests at NYX Hotel Cancun can workout in the state-of-the-art gymnasium, have a bracing dip in the swimming pool, indulge in the yoga or re-energise your body in the jacuzzi. For a perfect relaxation, you can avail the spa services, which rejuvenates both the body and the soul. Wi-Fi access is available at the lobby.

Additional Information

  • 20 min drive to the City Centre
  • 20 min drive to the International Airport (Cancun)

Hotel Facilities

  • Bar / Lounge
  • Disabled Facilities
  • Laundry Services
  • Reception
  • Safe Deposit Box
  • Steam Room
  • Beauty Salon / Hairdresser
  • Gym / Fitness Facilities
  • Lobby
  • Restaurant
  • Shopping Arcade
  • Swimming Pool - Outdoor
  • Children's Playroom
  • Internet Access - Wireless
  • Non-Smoking Rooms
  • Room Service
  • Spa / Wellness Centre

Room Facilities

  • Colour TV
  • Iron / Ironing Board
  • Ensuite / Private Bathroom
  • Safe
  • Hairdryer

NYX Hotel Cancun Guest Reviews (11)


NYX Hotel Cancun
1 out of 5

My girlfriend and I travel a lot and we have never seen such rude and unhelpful service anywhere! If we had not already paid for this room through the website I would have left and gone somewhere else as they made us feel like we were a inconvenience and that it was a hassle for them to check us in. After we were finally checked in were told our room is 'over there' which is not helpful as this hotel is a maze. When I asked where 'over there' is they ignored us and we were left walking around hotel to find our room. Also, they do not answer the phones at the hotel until 2pm? We had friends trying to call our room but the front desk does not answer! Over all a terrible experience - Save yourself the hassle and go to one of the several other hotels in the area!

Traveling Mitch wrote on October 31, 2012


NYX Hotel Cancun
4 out of 5

I LOVED THE ROOM VERY SPACIOUS AND THE VIEW IS BREATHTAKING...WOULD STAY AGAIN.

HEX911 wrote on January 18, 2012


NYX Hotel Cancun
4 out of 5

It was a great location. we were within walking distance of 2 shopping malls and food. the hotel was very clean, and the front desk staff were very kind, and willing to help in any way possible. they provided a pack and play for my daughter to sleep in... our room was a studio right on the ocean. and a view of the pool and beach. you could hear and see the waves crashing in the night- very pretty and romantic... the beach had some seaweed, if thats what you want to call it, but its not much you can do about that i suppose, but it really wasn't that bad at all. the pool was clean, and well kept, the towels were fresh. the only thing bad i suppose was it was really tiring walking around the hotel getting to where you needed to go, because there are no elevators. and there are a lot of stairs, but hey, it gives you a workout- and you're on vacation, no one says you have to walk fast :) enjoy your time there, it really was a treat. :) oh, and they only offer one bottle of free water, the rest as 3 dollars a bottle i believe. - kind of expensive, but you have to do what you have to do, unless you were already going out and could buy your food and water somewhere else.

adsantos wrote on January 13, 2012


NYX Hotel Cancun
3 out of 5

This Hotel is great if you are on a budget. It is no longer a place that is all inclusive. We packed our own alcohol and made our own drinks. The food here is OK but not great. The drinks are in line with prices you will find in resaurants. They do help you with your needs and the room was really clean. If you like a layed back atmosphere and hate large crouds then this would be a good bet. This hotel does a great job booking you tables at clubs and the beach was just perfect. Only complaint would be that it is 2012, time to stop charging for internet.

dwelf wrote on January 10, 2012


NYX Hotel Cancun
4 out of 5

Good location, nice beach and pool, room was ok, beds were a little hard. DO NOT lose those stupid keys, locks, or cards to anything, it will cause you a head ache.

Cody S. wrote on January 10, 2012


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Overall Guest Rating

Overall5 out of 5
Cleanliness2 out of 5
Facilities3 out of 5
Service1 out of 5
Location4 out of 5
Pricing1 out of 5

NYX Hotel Cancun Guest Reviews

SortBy:

1 out of 5

My girlfriend and I travel a lot and we have never seen such rude and unhelpful service anywhere! If we had not already paid for this room through the website I would have left and gone somewhere else as they made us feel like we were a inconvenience and that it was a hassle for them to check us in. After we were finally checked in were told our room is 'over there' which is not helpful as this hotel is a maze. When I asked where 'over there' is they ignored us and we were left walking around hotel to find our room. Also, they do not answer the phones at the hotel until 2pm? We had friends trying to call our room but the front desk does not answer! Over all a terrible experience - Save yourself the hassle and go to one of the several other hotels in the area!

Review by: Traveling Mitch
Date stayed October 31, 2012

4 out of 5

I LOVED THE ROOM VERY SPACIOUS AND THE VIEW IS BREATHTAKING...WOULD STAY AGAIN.

Review by: HEX911
Date stayed January 18, 2012

4 out of 5

It was a great location. we were within walking distance of 2 shopping malls and food. the hotel was very clean, and the front desk staff were very kind, and willing to help in any way possible. they provided a pack and play for my daughter to sleep in... our room was a studio right on the ocean. and a view of the pool and beach. you could hear and see the waves crashing in the night- very pretty and romantic... the beach had some seaweed, if thats what you want to call it, but its not much you can do about that i suppose, but it really wasn't that bad at all. the pool was clean, and well kept, the towels were fresh. the only thing bad i suppose was it was really tiring walking around the hotel getting to where you needed to go, because there are no elevators. and there are a lot of stairs, but hey, it gives you a workout- and you're on vacation, no one says you have to walk fast :) enjoy your time there, it really was a treat. :) oh, and they only offer one bottle of free water, the rest as 3 dollars a bottle i believe. - kind of expensive, but you have to do what you have to do, unless you were already going out and could buy your food and water somewhere else.

Review by: adsantos
Date stayed January 13, 2012

3 out of 5

This Hotel is great if you are on a budget. It is no longer a place that is all inclusive. We packed our own alcohol and made our own drinks. The food here is OK but not great. The drinks are in line with prices you will find in resaurants. They do help you with your needs and the room was really clean. If you like a layed back atmosphere and hate large crouds then this would be a good bet. This hotel does a great job booking you tables at clubs and the beach was just perfect. Only complaint would be that it is 2012, time to stop charging for internet.

Review by: dwelf
Date stayed January 10, 2012

4 out of 5

Good location, nice beach and pool, room was ok, beds were a little hard. DO NOT lose those stupid keys, locks, or cards to anything, it will cause you a head ache.

Review by: Cody S.
Date stayed January 10, 2012

3 out of 5

The hotel is in the most wonderful location, I wish the rooms were a bit nicer and the AC unit was outside instead of in the room. The staff was extremely slow to resolve a problem with our room. It was nice for what it was. A room with an ocean view and the windows open was a nice way to spend the night. And for God's sake never forget those stupid keys to the room and the amenities or you'll get charge for a plastic card. Also you need some kind of strange recipt to leave the hotel. For some reason the fact that you are checking out has to be comunitcated by you with an official piece of paper that you cary from the front desk 10 steps away to the front door. Nothing like missing the ferry over a piece of paper that you didn't know you needed to leave the property.

Review by: Cody S.
Date stayed January 10, 2012

3 out of 5

Hotel wasn't grate as I thought. Hotel location very nice n close to Mall. Bathroom didn't work properly didn't get hot water.

Review by: janta
Date stayed January 8, 2012

1 out of 5

1 I had requested an all inclusive package, that didn't happen, 2 the room was way smaller than advertised. 3 the floor was so slippery I slipped once in the shower and twice in the room. 4 the food was not what I expected, out of the three things that I ordered the pizza was awfull the burger was half decent and the nachos so- so all this for about 65 dollars 5 I attempted to make a couple of phone calls, and none of them connected so I was very surprised that at check out I was charged for dialing a number.

Review by: Jgomez
Date stayed December 25, 2011

5 out of 5

Attractive hotel. The staff at the front desk were very helpful in answering questions about which bus to take to get to downtown Cancun, how to use the bus system to go to the airport, bus vs taxi prices to the airport, and where to find a local internet cafe. I'm learning Spanish and enjoyed talking to the staff in Spanish. I appreciated their patience with my errors. The week I spent at the hotel (12/3 through 12/9/11) a number of cold fronts came through that made the ocean turbulent, so the red "no swimming" flag was displayed most every day. The last morning I was there, the red flag was still flying so I decided to wade out into the sea a short distance, sit down, and hold onto to the rope at the edge of the hotel's property while the waves broke over me. Not quite as good as swimming, but still fun. I never tried the hotel's pool, but everyday as I walked by it to spend some time on the beach it always looked very clean. I don't believe the hotel has elevators. I traveled with just one bag, and climbing the stairs wasn't a problem. For those with more luggage, there were bellboys eager to give a hand, for a fee I would expect. My room was cleaned everyday, and always looked nice when I came back in the evening from the meeting I was attending.

Review by: Love to Walk
Date stayed December 11, 2011

4 out of 5

Good hotel, friendly staff, wonderful location, beautiful seaview. Only negative is, it rained when we stayed and water seeped through windows. We/Hotel staff then put towels to prevent water from spreading. Also due humidity, floors which are not carpetted remained wet most of the time and that was very uncomfortable.

Review by: C Suresh
Date stayed December 2, 2011

4.6 out of 5

The hotel has almost no beach left after the Wilma hurricane!!!!!! It was very dissapointing to see that we only have a couple of feet of sand :(

Review by: Arturo Javier Cole Escutia
Date stayed October 6, 2009

NYX Hotel Cancun photos

NYX Hotel Cancun Hotel exterior
Hotel Exterior
NYX Hotel Cancun Pool
Pool
NYX Hotel Cancun Room
Room
NYX Hotel Cancun Dining
Dining
NYX Hotel Cancun Dining
Dining
NYX Hotel Cancun Lobby
Lobby
NYX Hotel Cancun Reception
Reception
NYX Hotel Cancun Hotel exterior
Hotel Exterior
NYX Hotel Cancun Restaurant
Restaurant
NYX Hotel Cancun Bar
Bar
NYX Hotel Cancun Dining
Dining
NYX Hotel Cancun Fitness centre
Fitness Centre
NYX Hotel Cancun Lobby
Lobby
NYX Hotel Cancun Room
Room
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