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Metropole Hotel Macau

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Metropole Hotel Macau

Metropole Hotel Macau

3 Stars

493-501 Avenida De Praia Grande Macau


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Metropole Hotel Macau ExteriorMetropole Hotel Macau Deluxe roomMetropole Hotel Macau SuiteMetropole Hotel Macau Suite
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Rating criteria
Rating
Cleanliness 4.2
Facilities 2.4
Service 3
Location 3.8
Pricing 2.6
Overall 3.2
Offering contemporary service and cordial hospitality, the Metropole Hotel Macau makes you to enjoy all the privileges required for an unforgettable stay.

Location
Located in the central business district of Macau, this property is close to main tourist destinations, entertainment facilities as well as the shopping arcades.

Rooms
This property offers 112 rooms that are tastefully decorated and come with an array of modern amenities to ensure you the desired comfort.

Restaurant
For your dining pleasure, the hotel offers a Metropole Chinese Restaurant that provides a wide selection of Chinese and western cuisine.

General
The Metropole Hotel Macau offers free shuttle bus service to Macau Ferry Terminal for you to enjoy.

Additional Information

  • 8 km to the Airport (Macau)

Hotel Facilities

  • Baby Sitting Service
  • Restaurant
  • Concierge
  • Lift / Elevator

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Pay-per-view Movies
  • Cable / Satellite TV
  • Iron / Ironing Board
  • Radio
  • Ensuite / Private Bathroom
  • Mini Bar
  • Telephone

Metropole Hotel Macau Guest Reviews (65)


Metropole Hotel Macau
3 out of 5

The hotel was under renovation. We were not informed of this at any stage so when we turned up it was hard to find the hotel as it was covered in bamboo scaffolding and you could not even see the building or the entrance. The entire foyer/reception is under renovation and there was no room for the dozens of people waiting around in there. No access to stairs and had to wait in a crowded reception area for the elevator with a dozens of other people all squashed up waiting also. No western restaurant or Western options at breakfast, the hotel only caters for Chinese customers. The LOUD renovations going on began at 8am so we couldn't get proper sleep and had to get up as the noise was unbearable you had to get out of the room. Stayed in a newly renovated room, which was cheaply renovated, but at least it was clean. The only positives of this hotel are the location and the staff. All the staff we encountered during our stay were just lovely, very friendly and helpful.

Frequent Traveller 1234 wrote on January 7, 2013


Metropole Hotel Macau
4 out of 5

It is a nice hotel with friendly staff and clean. The location is strategic too.

Lay Hoon wrote on December 20, 2012


Metropole Hotel Macau
1 out of 5

staff are not helpful. request them to assist to book a taxi to airport, but, they advised us to get taxi ourselves outside, and never border to tell the exact location of the taxi station. breakfast is poor.

Unhappy guests wrote on November 18, 2012


Metropole Hotel Macau
5 out of 5

ใกล้เซนาโด้มากๆ (ใกล้กว่าซินทราอีก) , staff มีความ friendly มากๆ มาถามว่าจะให้ทำความสะอาดมั้ย ทั้งๆที่วันนั้นไม่ได้แขวน make up room ที่ประตู ,, ใกล้ห้างนิวเยาฮันแค่ข้ามถนน, ,มีรถบัสของโรงแรมทุกครึ่งชั่วโมง แต่จะไปส่งที่ท่าเรือ ถ้าจะไปสนามบินต้องต่อรถไปเวเนเชี่ยน , ถ้าอยากไปสนามบินโดยตรงโดยไม่ต้องไปต่อรถที่เวเนเชี่ยน ให้มาขึ้นที่แกรนเอมเพอร์เร่อจะมีรอบรถบัสอยู่ โดยไปที่ชั้นสามของแกรนเอมเพอเร่อ เพื่อขอ ticket สำหรับขึ้นรถบัสของโรงแรม ไปที่ airport

CRPA wrote on July 31, 2012


Metropole Hotel Macau
2 out of 5

no internet service, why? abnormal air condition service, why? my personnel bad situation: the room card also got problem! except for better location, all other things is not satisfactory.

badmood on it wrote on April 9, 2012


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Overall Guest Rating

Overall3.2 out of 5
Cleanliness4.2 out of 5
Facilities2.4 out of 5
Service3 out of 5
Location3.8 out of 5
Pricing2.6 out of 5

Metropole Hotel Macau Guest Reviews

SortBy:

3 out of 5

The hotel was under renovation. We were not informed of this at any stage so when we turned up it was hard to find the hotel as it was covered in bamboo scaffolding and you could not even see the building or the entrance. The entire foyer/reception is under renovation and there was no room for the dozens of people waiting around in there. No access to stairs and had to wait in a crowded reception area for the elevator with a dozens of other people all squashed up waiting also. No western restaurant or Western options at breakfast, the hotel only caters for Chinese customers. The LOUD renovations going on began at 8am so we couldn't get proper sleep and had to get up as the noise was unbearable you had to get out of the room. Stayed in a newly renovated room, which was cheaply renovated, but at least it was clean. The only positives of this hotel are the location and the staff. All the staff we encountered during our stay were just lovely, very friendly and helpful.

Review by: Frequent Traveller 1234
Date stayed January 7, 2013

4 out of 5

It is a nice hotel with friendly staff and clean. The location is strategic too.

Review by: Lay Hoon
Date stayed December 20, 2012

1 out of 5

staff are not helpful. request them to assist to book a taxi to airport, but, they advised us to get taxi ourselves outside, and never border to tell the exact location of the taxi station. breakfast is poor.

Review by: Unhappy guests
Date stayed November 18, 2012

5 out of 5

ใกล้เซนาโด้มากๆ (ใกล้กว่าซินทราอีก) , staff มีความ friendly มากๆ มาถามว่าจะให้ทำความสะอาดมั้ย ทั้งๆที่วันนั้นไม่ได้แขวน make up room ที่ประตู ,, ใกล้ห้างนิวเยาฮันแค่ข้ามถนน, ,มีรถบัสของโรงแรมทุกครึ่งชั่วโมง แต่จะไปส่งที่ท่าเรือ ถ้าจะไปสนามบินต้องต่อรถไปเวเนเชี่ยน , ถ้าอยากไปสนามบินโดยตรงโดยไม่ต้องไปต่อรถที่เวเนเชี่ยน ให้มาขึ้นที่แกรนเอมเพอร์เร่อจะมีรอบรถบัสอยู่ โดยไปที่ชั้นสามของแกรนเอมเพอเร่อ เพื่อขอ ticket สำหรับขึ้นรถบัสของโรงแรม ไปที่ airport

Review by: CRPA
Date stayed July 31, 2012

2 out of 5

no internet service, why? abnormal air condition service, why? my personnel bad situation: the room card also got problem! except for better location, all other things is not satisfactory.

Review by: badmood on it
Date stayed April 9, 2012

2 out of 5

The hotel is slightly below average. Only the location is good. Other than that nothing special about the hotel.

Review by: Evan K.
Date stayed March 26, 2012

5 out of 5

This moment i step into the room i was so regret... i should book 2days here instead of 1day...it is so comfortable, spacious and clean. It is not like the comment which i saw previously. If you get use to stay in those grand hotel, perhaps is not ok for you. If you get use of those econ. hotel, i think it should be very satisfied. Senado square is just behind it...you can through and fro many times a day. Grand Lisboa can be seen too...and we go there by walk only..Wynn is nearby to Lisboa Opposite is Solmar restaurant, which is quite a famous Portugese dish's restaurant

Review by: Avicemine
Date stayed November 25, 2011

4 out of 5

We booked a duplex suite room, it was very spacious, our kid loved it. Highly recommend for the family. Hotel is also close to everything, many eateries around the corner and only short distance to the Senado Square. Price is reasonable, definitely stay again next time.

Review by: MTJC
Date stayed November 22, 2011

3.8 out of 5

Stayed with 4 adults & 2 kids for 2 nights in Metropole. Hotel is located nearby to Senado Square & just opposite to Solmar Restaurant. At the time of our stay, it has free shuttle service arrangements with Galaxy & Stars World Hotel. Also, near to the New Yaohan where you can find an inexpensive food court & supermarket. The hotel itself provides basic facilities and a very hard bed. Most of the staff are helpful and friendly. For those with Budget constraints, this is the good choice!

Review by: Anonymous
Date stayed September 9, 2011

4.4 out of 5

Although the exterior might look a bit washed out and old at first, the interior pleasantly surprises. The rooms were quite spacious and the beds comfortable, and the bathroom/toilet was modern and clean. Besides that, location was really convenient, with many shuttle buses in the vicinity (buses to ferry terminal are at Emperor Hotel which is a short walk away, buses to Galaxy stops right outside the hotel) Only gripe was internet could be made available to all rooms.

Review by: Anonymous
Date stayed June 20, 2011

3.2 out of 5

Great location but really, really hard-like-rock bed. and only 1 pillow for each bed. They provide 1 free extra pillow, if ask for more charge at MOP45. Oh yes! no free mineral water too, so as compare to other same range, same price, this budget hotel a bit stingy.

Review by: Fui Tze Lim
Date stayed June 11, 2011

3.4 out of 5

The hotel located in the central of the city. However, they don't have free transport goint to airport, and there is not easy to get a taxi from outside of hotel to airport. Hotel is quite old, you can smell the bad smoking outside the hotel room. Bed is hard.

Review by: Anonymous
Date stayed May 25, 2011

3.8 out of 5

Great Location which is just a min walk to the city centre. Accessable by walking distance from hotel to other city attractions too coz most of sightseeing places within walking distance which you do not necessary to take public vehicles.

Review by: Anonymous
Date stayed May 10, 2011

3.4 out of 5

Clean room. Aged but tolerable. Super hard bed solved by inserting two brown blankets under the sheets. Sheets and comforter are new, nice and clean. Airconditioning is up to standard. Has all the necessary essentials. Within expectations of a 3 star hotel. Hotel staff attitude and service were acceptable.

Review by: Anonymous
Date stayed May 3, 2011

4.4 out of 5

Very good location. Major attractions like St. Paul Ruins, St. Dominic's and Senado Square are about a five-minute walk only. The size of the room is just right; room is cozy and comfortable. Friendly and helpful staff despite some language gaps.

Review by: Janan Ednalino
Date stayed May 3, 2011

4.6 out of 5

Very good location, very near to Senado square, the hotel staff is very helpful, nice hotel just that the bed a bit hard. Free shuttle bus available to Ferry terminal, make our trip convenient to Taipa & Hong Kong just that the bus driver is not friendly.

Review by: Goh Sook Chin
Date stayed March 20, 2011

3.4 out of 5

Initially, i thought we got a bad deal since when we called metropole they told us that standard rooms does not have internet only superior rooms. I told them that my confirmation voucher specifically states "standard room with free internet". I called up Hotel club representative in Manila-Trisha and she was the one who clarified everything to Metropole. We were upgraded to superior room with internet without any additional cost. Thanks for the help of Trisha of HotelClub.com.

Review by: EMMANUEL JOSEPH DELOS SANTOS
Date stayed March 7, 2011

4 out of 5

Conveniently located in the heart of Macau within easy walking distance from various points of interest, restaurants & shopping centres. Good value for money.

Review by: Roger Chee Meng Lau
Date stayed February 24, 2011

3.2 out of 5

Location is good. Near Senado. Wish they would have a free bottle of water as a compliment to their guest. Smoking Hotel to describe its environment. Receptionist is quite helpful except to the person when we check-out. Transportation wise, From airport, take free bus to ferry terminal (COD Bus) and from their look for Star Hotel Bus (member/affiliate bus of Metropole) this would drop you off directly to hotel. It's free so nothing to worry. Be sure to load & unload your things quickly as this bus drivers are not going to wait for you.

Review by: Brianne Marte
Date stayed February 3, 2011

5 out of 5

Though we stayed overnight only, the hotel gave the best that they can. This is my 3rd stay and I will always return because everytime I stay here I win in the casinos. Vibration is positive in this hotel that is why I feel lucky when I go to the casinos which are all very close.

Review by: Leila Luella cervantes
Date stayed December 30, 2010

Metropole Hotel Macau photos

Metropole Hotel Macau Exterior
Exterior
Metropole Hotel Macau Deluxe room
Deluxe Room
Metropole Hotel Macau Suite
Suite
Metropole Hotel Macau Twin room
Twin Room
Metropole Hotel Macau Room
Room
Metropole Hotel Macau Twin room
Twin Room
Metropole Hotel Macau Twin room
Twin Room
Metropole Hotel Macau Twin room
Twin Room
Metropole Hotel Macau Suite
Suite
Metropole Hotel Macau Superior room
Superior Room
Metropole Hotel Macau Standard room
Standard Room
Metropole Hotel Macau Room
Room
Metropole Hotel Macau Twin room
Twin Room
Metropole Hotel Macau Twin room
Twin Room
Metropole Hotel Macau Exterior
Exterior
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