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Mercure Townsville

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Mercure Townsville

4 Stars

Woolcock Street Townsville QLD 4812


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Mercure Townsville LobbyMercure Townsville BarMercure Townsville DiningMercure Townsville Meeting room
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Rating criteria
Rating
Cleanliness 3.7
Facilities 4
Service 4
Location 4
Pricing 4
Overall 3.9
To experience the contemporary service and impeccable decor in an appealing ambience, the Mercure Townsville has been designed to meet the highest expectations of the most discerning business or leisure travellers.

Location
Nestled in 4.5 hectares of lush tropical gardens on the shores of the lakes, the Mercure Townsville is just 4 kilometres from the town centre and is also easily accessible to many tourist sites of the spectacular city.

Rooms
This lovely property comprises a excellent choice of elegantly furnished accommodation units that come with an array of modern conveniences to ensure you a memorable as well as a relaxed stay.

Restaurant
Offering a friendly atmosphere, the in-house restaurant serves mouth-watering dishes for you to savour. In addition, the inn also offers a beautifully decorated bar that serves a variety of refreshing drinks for you to enjoy.

General
This inn features well-appointed business centre as well as meeting and banquet rooms that are perfect for your next special events. Also available is a swimming pool as well as tennis court for you to enjoy at leisure.

Additional Information

  • 4 km to the City Centre

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Faxing Facilities
  • Laundry Services
  • Photocopying Facilities
  • Safe Deposit Box
  • Tour Desk
  • Bar / Lounge
  • Currency Exchange Services
  • Internet Access - High Speed
  • Lift / Elevator
  • Reception
  • Swimming Pool - Outdoor
  • Business Centre
  • Disabled Facilities
  • Internet Access - Wireless
  • Parking Facilities
  • Restaurant
  • Tennis Court

Room Facilities

  • Air Conditioning
  • Ensuite / Private Bathroom
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Hairdryer
  • Pay-per-view Movies
  • Telephone
  • Disabled Facilities
  • Iron / Ironing Board
  • Radio

Mercure Townsville Guest Reviews (38)


Mercure Townsville
3 out of 5

location is very queit, meals good and prices are resonable

grol wrote on January 21, 2013


Mercure Townsville
3 out of 5

The rooms could do with a re vamp but clean and tidy and lovely staff.

J999 wrote on January 13, 2013


Mercure Townsville
5 out of 5

A great venue for business or pleasure. Well appointed rooms, great value, friendly and helpful staff. Will definitely stay again when in town.

BizTraveller wrote on November 25, 2012


Mercure Townsville
4 out of 5

Overnight stay on our way driving through. Easy check in, quick walk to the room. Slight musty odour when we walked in, and the TV didn't work but we wouldn't have used it anyway. Great facilities for family including onsite restaurant, pool, extensive gardens, and lots of area to run around. We were surprised with the microwave, kitchen sink and cupboards in the room. Fantastic! The only downside for us was the big queue on checkout.

MDZT wrote on September 25, 2012


Mercure Townsville
4 out of 5

I travelled to Townsville for professional development so i chose the hotel closest the venue where this was being held. the hotel is about $15 taxi fare from airport, 15mins bus ride to the city centre mall, 5mins walk to closest shopping centre, is surrounded by many fast food outlets, sizzler, Chinese restaurants. i had seen some really bad reviews for this hotel so i was apprehensive but my stay was very enjoyable, the staff were helpful and the maids that cleaned the room did a lovely job. I would love to go back to Townsville and i would stay here again.

stephanie tatham wrote on October 5, 2010


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Overall Guest Rating

Overall3.9 out of 5
Cleanliness3.7 out of 5
Facilities4 out of 5
Service4 out of 5
Location4 out of 5
Pricing4 out of 5

Mercure Townsville Guest Reviews

SortBy:

3 out of 5

location is very queit, meals good and prices are resonable

Review by: grol
Date stayed January 21, 2013

3 out of 5

The rooms could do with a re vamp but clean and tidy and lovely staff.

Review by: J999
Date stayed January 13, 2013

5 out of 5

A great venue for business or pleasure. Well appointed rooms, great value, friendly and helpful staff. Will definitely stay again when in town.

Review by: BizTraveller
Date stayed November 25, 2012

4 out of 5

Overnight stay on our way driving through. Easy check in, quick walk to the room. Slight musty odour when we walked in, and the TV didn't work but we wouldn't have used it anyway. Great facilities for family including onsite restaurant, pool, extensive gardens, and lots of area to run around. We were surprised with the microwave, kitchen sink and cupboards in the room. Fantastic! The only downside for us was the big queue on checkout.

Review by: MDZT
Date stayed September 25, 2012

4 out of 5

I travelled to Townsville for professional development so i chose the hotel closest the venue where this was being held. the hotel is about $15 taxi fare from airport, 15mins bus ride to the city centre mall, 5mins walk to closest shopping centre, is surrounded by many fast food outlets, sizzler, Chinese restaurants. i had seen some really bad reviews for this hotel so i was apprehensive but my stay was very enjoyable, the staff were helpful and the maids that cleaned the room did a lovely job. I would love to go back to Townsville and i would stay here again.

Review by: stephanie tatham
Date stayed October 5, 2010

3.8 out of 5

Basic hotel. Rooms recently renovated but some features ( table and chair) still older. Fair bit of noise from other guests walking past room. Good location away from busier areas but not good if you want to be near beach. Very clean and well maintained. We had a quick one night stay - perfect for that.

Review by: Jacqueline Marr
Date stayed August 9, 2010

4.4 out of 5

We stayed here again on our return trip home. Our allocated room was very disappointing in relation to the room we had on our first stay. We assumed that the room allocated on our first stay was the room that we had booked. Upon questioning the reception staff I was informed that our first room was a complimentary upgrade, which I was not informed about when we checked in on our first visit. I was advised that I could upgrade to the room we had on our first stay but would have to pay the difference. After expressing my views about this and not being told our first room was an upgrade I was given another complimentary upgrade. It appears that you get a complimentary upgrade on your first visit and not be told about it just to "suck" you in to staying again. Future guests please beware of this. This incident did not start our return stay off very well at all. We will certaintly take this event into account when we visit Townsville again.

Review by: Kym Lambert
Date stayed June 21, 2010

5 out of 5

Fantastic hotel. You would think that you were staying at a resort. Beautiful surroundings and excellent accommodation. A bit pricey for meals at the restaurant however there are plently food outlets within walking distance. Highly recommend this hotel.

Review by: Kym Lambert
Date stayed June 18, 2010

4.4 out of 5

Enjoyed our stay at this hotel. Lovely quite setting.

Review by: Margaret Wotherspoon
Date stayed June 2, 2010

4 out of 5

I was there only for a night stay. The room was very clean and tidy. The surroundings and pool are beautiful. The restaurant was average for dining; the hot breakfast (which is not included in the price) was below average as it did not include any ham or cheese, or cakes, or biscuits or french bread, or bread rolls.

Review by: Anonymous
Date stayed February 22, 2010

3.8 out of 5

I thought the staff could have been more aware.... they were nice, but not impressive... no smiles, limited service and not felxible.

Review by: santina barbagallo
Date stayed January 15, 2010

4.8 out of 5

Staff very friendly and helpful.Will definitely stay there on future visits

Review by: Ricky Davey
Date stayed December 24, 2009

5 out of 5

Loved it. Very affordable and great rooms.

Review by: Anonymous
Date stayed December 23, 2009

5 out of 5

Enjoyed the stay. Will definately stay again. Great breakfast, really impressed with the food and service.

Review by: Sharon Wright
Date stayed December 23, 2009

5 out of 5

The pool area was fantastic, the rooms were basic, but who minds when the pool was so nice!

Review by: Nic Waddell
Date stayed December 7, 2009

5 out of 5

Had a lovely stay would highly recommend staying here

Review by: Anonymous
Date stayed November 3, 2009

4.8 out of 5

A good centrally located hotel which was enjoyed. Our only complaint was about the standard of food in the restaurant

Review by: Peter Waterhouse
Date stayed October 15, 2009

5 out of 5

enjoyed the stay very nice looking around the lake close to the shops as well

Review by: PAULINE STORCH
Date stayed September 26, 2009

5 out of 5

TO be honest i was suprise when i walked into the room, it was amazing, my mum was with me and she is a cleaner in the hospitality industry and she picks at rooms to find problems but couldnt at this one, i recommend to anyone

Review by: Tracy Caddy
Date stayed September 23, 2009

2.6 out of 5

not good for the price, room is old and not in good shape definately not good for the money would not stay again, also beware wireless does not reach the rooms so if you need it beware. needs refubishing badly.

Review by: Anonymous
Date stayed August 24, 2009

Mercure Townsville photos

Mercure Townsville Lobby
Lobby
Mercure Townsville Bar
Bar
Mercure Townsville Meeting room
Meeting room
Mercure Townsville Restaurant
Restaurant
Mercure Townsville Restaurant
Restaurant
Mercure Townsville Conference room
Conference room
Mercure Townsville Garden view room
Garden View Room
Mercure Townsville Superior room
Superior Room
Mercure Townsville Lobby
Lobby
Mercure Townsville Dining
Dining
Mercure Townsville Pool
Pool
Mercure Townsville Restaurant
Restaurant
Mercure Townsville Standard room
Standard Room
Mercure Townsville Garden
Garden
Mercure Townsville Room
Room
Mercure Townsville Swimming pool
Swimming pool
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