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Mercure Queenstown Resort

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Mercure Queenstown Resort

Mercure Queenstown Resort

4 Stars

Sainsbury Road Queenstown 9300


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Mercure Queenstown Resort ExteriorMercure Queenstown Resort BarMercure Queenstown Resort DiningMercure Queenstown Resort Lounge
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Rating criteria
Rating
Cleanliness 3.5
Facilities 3.3
Service 3.3
Location 2.8
Pricing 3.3
Overall 3.2
Featuring a stylish, modern alpine theme to accentuate the spectacular views of surrounding areas and combined with warm, friendly service, the Mercure Queenstown Resort will certainly make your trip to Queenstown an unforgettable stay.

Location
Located in an alpine paradise, this resort offers 180 degree panoramic views overlooking Lake Wakatipu and the Remarkable mountains. The local attractions include Skyline and Gondola, Earnslaw steamship cruises, jet boating, Arrowtown gold mining town, shopping and wine tours.

Rooms
Offering splendid views of the Lake or Garden, all the 148 well-appointed accommodation rooms are stylishly furnished with modern amenities, including 26-inch LCD TV for your entertainment and to ensure you keep in touch.

Restaurant
Overlooking the lake and mountains, the Vista Restaurant features a contemporary a la carte menu combined with renowned Central Otago wines. You can also relax at the vibrant Cap Lounge Bar with light snacks, coffees and beverages.

General
The Mercure Queenstown Resort offers 3 well-equipped meeting rooms with natural light that can accommodate up to 100 guests for meetings, conferences and weddings. For a variety of recreational fun, you can enjoy the seasonal swimming pool, spa, sauna, gymnasium and a tennis court.

Additional Information

  • 3 min drive to the City Centre

Hotel Facilities

  • Banquet Facilities
  • Business Centre
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Outdoor
  • Bar / Lounge
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities
  • Restaurant
  • Sauna
  • Tennis Court
  • Barbecue Area
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Tour Desk

Room Facilities

  • Alarm Clock
  • Colour TV
  • Flat Screen TV
  • Internet Access
  • Mini Bar
  • Refrigerator
  • Tea and Coffee Making Facilities
  • Wireless Internet Access
  • Bathroom Amenities
  • Disabled Facilities
  • Hairdryer
  • Iron / Ironing Board
  • Modem / Data Port Connection
  • Safe
  • Telephone
  • Writing Desk
  • Cable / Satellite TV
  • Ensuite / Private Bathroom
  • Heating
  • Kettle
  • Radio
  • Shower
  • Valet Service

Mercure Queenstown Resort Guest Reviews (107)


Mercure Queenstown Resort
4 out of 5

They have very good lake view but you have to pay extra to upgrade from standard room. I chose garden view room because of my limit budget. It is also good view, very wide, clean, confortable room. But I suggest that they could offer free special to upgrade to lake view room for some customers who will stay there 2 or more nights if the rooms are not full. Just keep customers happy, why not?

EdenC wrote on November 24, 2012


Mercure Queenstown Resort
4 out of 5

Very good except for the location. Not sure if there's a shuttle bus.

Aleck wrote on November 20, 2012


Mercure Queenstown Resort
2 out of 5

We had an upgrade to a room with a view of the lake which was awesome. However the room was in severe need of an upgrade itself. Old furniture, chairs frayed at the armrests and dirty. Carpet with stains. The bathroom you had to run the hot water tap of the shower for ages before it started to get warm let alone hot. All in all a very disappointing room.

Neens wrote on October 25, 2012


Mercure Queenstown Resort
3 out of 5

We got a good deal but this place charges as if you're in town but it is inconveniently out of town - misleading on map. Springs gone in one half of double bed, bathroom very worn, lovely view from room, supposedly free internet but one log in only each 24 hours and doesn't work in your room - we got thrown off after 10 mins each time - too much of a hassle to use.

Al from Australia wrote on September 2, 2012


Mercure Queenstown Resort
4 out of 5

the hotel location is fabulous, away from the town but the door to door bus service is an added bonus. the rooms were very disappointing and the bed are.awefull on a wheelie base which move over very easily on ur movemement. house keeping needs to improve a lot sunce the room wasn't cleaned ghoroughly. wud still prefer the Rydges lake land.

Anonymous wrote on May 6, 2012


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BreakFree The Waterfront Queenstown 4.5 Stars
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Spinnaker Bay Apartments Queenstown 5 Stars
Heritage Hotel Queenstown 4.5 Stars
Dairy Private Luxury Hotel Queenstown (The) 4.5 Stars
Browns Boutique Hotel Queenstown 4.5 Stars
Blue Peaks Apartments 4.5 Stars
Arrowtown House Boutique Hotel Queenstown 4.5 Stars

Overall Guest Rating

Overall3.2 out of 5
Cleanliness3.5 out of 5
Facilities3.3 out of 5
Service3.3 out of 5
Location2.8 out of 5
Pricing3.3 out of 5

Mercure Queenstown Resort Guest Reviews

SortBy:

4 out of 5

They have very good lake view but you have to pay extra to upgrade from standard room. I chose garden view room because of my limit budget. It is also good view, very wide, clean, confortable room. But I suggest that they could offer free special to upgrade to lake view room for some customers who will stay there 2 or more nights if the rooms are not full. Just keep customers happy, why not?

Review by: EdenC
Date stayed November 24, 2012

4 out of 5

Very good except for the location. Not sure if there's a shuttle bus.

Review by: Aleck
Date stayed November 20, 2012

2 out of 5

We had an upgrade to a room with a view of the lake which was awesome. However the room was in severe need of an upgrade itself. Old furniture, chairs frayed at the armrests and dirty. Carpet with stains. The bathroom you had to run the hot water tap of the shower for ages before it started to get warm let alone hot. All in all a very disappointing room.

Review by: Neens
Date stayed October 25, 2012

3 out of 5

We got a good deal but this place charges as if you're in town but it is inconveniently out of town - misleading on map. Springs gone in one half of double bed, bathroom very worn, lovely view from room, supposedly free internet but one log in only each 24 hours and doesn't work in your room - we got thrown off after 10 mins each time - too much of a hassle to use.

Review by: Al from Australia
Date stayed September 2, 2012

4 out of 5

the hotel location is fabulous, away from the town but the door to door bus service is an added bonus. the rooms were very disappointing and the bed are.awefull on a wheelie base which move over very easily on ur movemement. house keeping needs to improve a lot sunce the room wasn't cleaned ghoroughly. wud still prefer the Rydges lake land.

Review by: Anonymous
Date stayed May 6, 2012

5 out of 5

good hotel if you have a car or else walking back from city centre is a mission. the staff were lovely and the views were just amazing

Review by: jacob88
Date stayed April 18, 2012

3 out of 5

we reached the hotel very late and were just hoping to crash - unfortunately, we got keys that wouldn't work - our room was right at the end of the tunnel and we just had to wait for 20 mins for them to decide on another room. I have been to better hotels where they either upgrade you to a better room or provide some other service to compensate for the inconvenience - NOTHING. The most horrible thing was that there was a stench in the toilet and NOTHING was done about it. Please go here only if you are not getting any other booking anywhere.

Review by: njd05
Date stayed April 7, 2012

4 out of 5

the views were great and the staff was friendly and the bus came to the hotel that was a plus

Review by: Ashley Thomas
Date stayed January 18, 2012

4 out of 5

Perfect view from our room, great staff, and an excellent overall experience. I would definitely recommend staying there.

Review by: Kiitos Ohio
Date stayed December 28, 2011

5 out of 5

for the first time I have had a great experience at a Mercure Hotel. For the first time I have found a clean, comfortable, lovely place with nice people at the desk. I will recommend it to all my friends and I will share the photos I took of it. The best hotel I have had in New Zealand!

Review by: ALICIA SASSOUNIAN
Date stayed June 12, 2011

5 out of 5

Super view of the lake had a great stay here

Review by: Andy Sinclair
Date stayed June 1, 2011

5 out of 5

Great service and location. Only $5 for a return on the bus and the bus drops you right outside the main entrance. We got upgraded to a lakeside view so was very happy with that. Would definitely stay here next time I'm in Queenstown.

Review by: Anonymous
Date stayed April 27, 2011

4.4 out of 5

Excellent stay. No Issues

Review by: Anonymous
Date stayed April 26, 2011

4.4 out of 5

very good view, however away from town and have to depend on your own vehicle or public transport to go anywhere.

Review by: Sanjiv Natu
Date stayed April 22, 2011

5 out of 5

Great place, we where given upgrade to lake view room. Staff very helpfull. We even had a box of choc given to us by the manger as a thankyou for staying at the hotel. Don't miss out on having the full breakfast,as it will last you all day.You will need a car or use the local bus that stops at the hotel, as it would be a step walk up the hill from town

Review by: nigel thomas
Date stayed February 11, 2011

4 out of 5

All staff were excellent, great views from dining room and lake view rooms. Would stay again.

Review by: Trudy Clothier
Date stayed December 27, 2010

4.4 out of 5

Love the view from the restaurant. Tv respetion was not very good

Review by: Anonymous
Date stayed December 13, 2010

3.8 out of 5

This hotel is a little bit out of town. Very good price and good customer service. Very happy to get lakeview upgrade. Just not happy with the kettle that looks soo old, thick rust in the inside. We asked for replacement. They came straight away with another one, but it's the same. I think they need to check all of their kettles as it can be a health issue.

Review by: Anonymous
Date stayed November 17, 2010

4.2 out of 5

We were given an upgrade with an amazing view of the Lake and mountains. Very large comfortable room - staff very friendly and helpful.

Review by: Neil Sharpham
Date stayed November 13, 2010

4.2 out of 5

Plumbing was 2nd rate -- continual drip into the toilet bowl, shower dripped a bit as well. Fantstic view, friendly staff.

Review by: Anonymous
Date stayed October 26, 2010

Mercure Queenstown Resort photos

Mercure Queenstown Resort Exterior
Exterior
Mercure Queenstown Resort Bar
Bar
Mercure Queenstown Resort Lounge
Lounge
Mercure Queenstown Resort Swimming pool
Swimming pool
Mercure Queenstown Resort Restaurant
Restaurant
Mercure Queenstown Resort Conference room
Conference room
Mercure Queenstown Resort Dining
Dining
Mercure Queenstown Resort Reception
Reception
Mercure Queenstown Resort Dining
Dining
Mercure Queenstown Resort Room
Room
Mercure Queenstown Resort Exterior
Exterior
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