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Mercure Melbourne Albert Park (ex Citigate Albert Park)

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Mercure Melbourne Albert Park (ex Citigate Albert Park)

Mercure Melbourne Albert Park (ex Citigate Albert Park)

4 Stars

65 Queens Road Albert Park, Melbourne VIC 3004


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Mercure Melbourne Albert Park (ex Citigate Albert Park) ExteriorMercure Melbourne Albert Park (ex Citigate Albert Park) RoomMercure Melbourne Albert Park (ex Citigate Albert Park) RoomMercure Melbourne Albert Park (ex Citigate Albert Park) Living room
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 4
Location 4
Pricing 4
Overall 4
Centrally situated near Albert Park, St. Kilda Road and the business district, Mercure Melbourne Albert Park creates a good starting point for corporate and leisure travellers in the Victoria capital. This contemporary Melbourne hotel offers top-notch facilities and convenient distance to Melbourne Convention Centre, Eureka Skydeck 88 and Federation Square. Visitors can also stroll along Royal Botanic Gardens during free time.

Location
Mercure Albert Park is on Queens Road, in Melbourne city centre, overlooking Albert Park Lake and close to public transport stations. In the area, vacationers can visit Melbourne Museum and Melbourne Zoo.

Rooms
The smoke-free hotel offers stylish and modern rooms with plenty of space and sleek furnishings. In-room amenities include en suite bathroom, air conditioning, safe deposit box, mini bar, coffee/tea maker, iron/ironing board and LCD TV.

Restaurant
At Mercure Albert Park, guests indulge in delectable Australian cuisine and a la carte dishes at Windows. Patrons can chill out with cocktails and tasty bites at Atrium Bar & Lounge.

General
Mercure Melbourne Albert Park provides 24-hour concierge, banquet and conference spaces for up to 1,700 guests, Wi-Fi access (fees apply), business centre, currency exchange, dry cleaning services and parking. Holidaymakers unwind in the sauna and pool or work out at the fitness centre after touring the area.

Hotel Facilities

  • Banquet Facilities
  • Cafe
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Non-Smoking Rooms
  • Restaurant
  • Secretarial Services
  • Swimming Pool - Indoor
  • Bar / Lounge
  • Concierge
  • Disabled Facilities
  • Internet Access - High Speed
  • Parking Facilities
  • Room Service
  • Smoke Free Hotel
  • Business Centre
  • Conference Facilities
  • Faxing Facilities
  • Lift / Elevator
  • Reception
  • Sauna
  • Spa / Wellness Centre

Room Facilities

  • Air Conditioning
  • Ensuite / Private Bathroom
  • Mini Bar
  • Pay-per-view Movies
  • Safe
  • Telephone
  • Alarm Clock
  • Hairdryer
  • Modem / Data Port Connection
  • Radio
  • Shower
  • Valet Service
  • Colour TV
  • Iron / Ironing Board
  • Pay TV
  • Refrigerator
  • Tea and Coffee Making Facilities
  • Voicemail

Mercure Melbourne Albert Park (ex Citigate Albert Park) Guest Reviews (20)


Mercure Melbourne Albert Park (ex Citigate Albert Park)
4 out of 5

The Citigate Albert Park provided us with a comfortable overnight stay whilst visiting the CBD recently. The hotel is in an attractive location opposite the lake and is in close proximity to trams etc. The pool and gym area is pleasant when not too busy but watch out when it is school holidays. It is a bit over-run with kids. Our room had everything we needed and was comfortable. The staff were very friendly and efficient.

Wavo Davo wrote on January 6, 2013


Mercure Melbourne Albert Park (ex Citigate Albert Park)
4 out of 5

We stayed at this hotel because we had a Christmas function across the road at Powerhouse Function Centre! It was a nice quiet sleep, so that was great, we were on Level 9 in a quiet room! Beds are a little hard for my liking, but overall was a good quiet stay!

Shazzaraff wrote on December 11, 2011


Mercure Melbourne Albert Park (ex Citigate Albert Park)
4.8 out of 5

I had a great stay at Citigate. My room was in the Sebel tower and had a lovely view to Albert Park Lake. The room was perfect - clean and well equipped. The staff were excellent and very obliging; they even reopened the gym for me at 11pm upon request! Definitely recommend, and would most certainly stay again.

Anonymous wrote on May 29, 2011


Mercure Melbourne Albert Park (ex Citigate Albert Park)
5 out of 5

Very Quiet and comfortable,

Anonymous wrote on September 10, 2009


Mercure Melbourne Albert Park (ex Citigate Albert Park)
3 out of 5

Reasonable mid range hotel. Various issues the phone not working and a cigarete smell in the cupboard were a bit disappointing. There was also no mention of a parking charge until I was checking out. $16 for a Saturday night in that part of Melbourne is over the top.

Chris Siegmann wrote on September 9, 2009


Adina Apartment Hotel Melbourne, Northbank 4.5 Stars
Jika International Hotel Melbourne 4 Stars
Quest On Lonsdale Serviced Apartments Melbourne 4 Stars
Rendezvous Hotel Melbourne 4.5 Stars
The Swanston Hotel Grand Mercure Melbourne 4.5 Stars
Crowne Plaza Hotel Melbourne 4.5 Stars
Holiday Inn Melbourne On Flinders 4.5 Stars
Novotel Melbourne St Kilda Hotel 4.5 Stars

Overall Guest Rating

Overall4 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service4 out of 5
Location4 out of 5
Pricing4 out of 5

Mercure Melbourne Albert Park (ex Citigate Albert Park) Guest Reviews

SortBy:

4 out of 5

The Citigate Albert Park provided us with a comfortable overnight stay whilst visiting the CBD recently. The hotel is in an attractive location opposite the lake and is in close proximity to trams etc. The pool and gym area is pleasant when not too busy but watch out when it is school holidays. It is a bit over-run with kids. Our room had everything we needed and was comfortable. The staff were very friendly and efficient.

Review by: Wavo Davo
Date stayed January 6, 2013

4 out of 5

We stayed at this hotel because we had a Christmas function across the road at Powerhouse Function Centre! It was a nice quiet sleep, so that was great, we were on Level 9 in a quiet room! Beds are a little hard for my liking, but overall was a good quiet stay!

Review by: Shazzaraff
Date stayed December 11, 2011

4.8 out of 5

I had a great stay at Citigate. My room was in the Sebel tower and had a lovely view to Albert Park Lake. The room was perfect - clean and well equipped. The staff were excellent and very obliging; they even reopened the gym for me at 11pm upon request! Definitely recommend, and would most certainly stay again.

Review by: Anonymous
Date stayed May 29, 2011

5 out of 5

Very Quiet and comfortable,

Review by: Anonymous
Date stayed September 10, 2009

3 out of 5

Reasonable mid range hotel. Various issues the phone not working and a cigarete smell in the cupboard were a bit disappointing. There was also no mention of a parking charge until I was checking out. $16 for a Saturday night in that part of Melbourne is over the top.

Review by: Chris Siegmann
Date stayed September 9, 2009

5 out of 5

I was actually upgraded and stayed at the Sebel, it was magnificent, will definately stay again

Review by: Gail Marsh
Date stayed July 15, 2009

4.6 out of 5

The upgrade to a king suite was most welcome

Review by: Kate Lucas
Date stayed April 15, 2009

4.6 out of 5

Completely happy with the friendly, helpful service shown to us by staff at the Sebel Citigate Albert Park. Really enjoyed the pool and spa area. Would love to visit again on our next trip to Melbourne. Thankyou Tracey & Adam

Review by: Anonymous
Date stayed January 29, 2009

4 out of 5

I would say the rooms are very clean and have decent facilities. I feel that the hotel is actually good with flat screen TV and have channels like National Geographic while some top notch hotel in Melbourne CBD that have stayed have not!!

Review by: Ronald Leung
Date stayed January 23, 2009

3.4 out of 5

I booked a room for three adults. Third bed not prepared, no extra towels, cup or glasses. Ordered pizza at 11.10pm and we got it at 12.30 after making enquiries. A 1.5lt bottle of water was $8.00. The room was hot at 23.5 and attempts to adjust it even by staff failed. We were disapointed.

Review by: Anonymous
Date stayed December 17, 2008

5 out of 5

very satisfied with all aspects of our stay

Review by: Nathan Wheeler
Date stayed December 9, 2008

1 out of 5

very courteous staff and very clean and spacious accommodation ., seafood buffet was dissapointing on Saturday night , but Sunday buffet breakfast was very good . definitely would stay again . staff went out of their way to make sure our stay was very good

Review by: Anonymous
Date stayed October 15, 2008

4.4 out of 5

The best night's sleep we have had in a long time! The bed and the pillows were the best I had sleept on, even better than my own bed.

Review by: Maurie Vallaro
Date stayed September 25, 2008

4.6 out of 5

Recently refurbished... beds new & very comfortable good value except valet parking should be free for paying guests. Breakfast not included

Review by: Anonymous
Date stayed August 18, 2008

4.8 out of 5

We were very impressed with the service, facilities and warmth of the Citigate. Will definitely be coming back. (only small complaint was that the bottom of the shower curtain was a bit grotty)

Review by: Nicole Ferrie
Date stayed August 13, 2008

4.6 out of 5

Excelent

Review by: David Vandermeulen
Date stayed August 6, 2008

4.4 out of 5

I stayed at the Citigate Albert Park for 1 week, and really enjoyed use of the gym. I liked the room and the LCD screen. The taps and plumbing when in use were very noisy in my room, but if improved, it would be a good place to stay. The gym was really good but the treadmills could be updated to a newer model. Generally, I rate my experience as very good but with these improvements it would be excellent.

Review by: Anonymous
Date stayed March 6, 2008

4.6 out of 5

Room was very clean, quiet and nice view. Would definitely stay there again. Reception and concierge very helpful. Would like the heated pool to be a little warmer.

Review by: debbie breen
Date stayed January 13, 2008

4.2 out of 5

Convenient location and easy to get tram to CBD area.

Review by: PEI YEE LEE
Date stayed November 12, 2007

5 out of 5

The Citigate was fantastic. After being at the Caulfield Cup all day all I wanted to do was the get back to a nice clean and comfy room and that is what the Citigate provided. The location is outstanding being so close to Albert Park and St Kilda. The service was also outstanding as we checked in early than the 10am check in time and left our bags there all day. There was no fuss. I would recommend the Citigate to all travellers.

Review by: Anonymous
Date stayed October 24, 2007

Mercure Melbourne Albert Park (ex Citigate Albert Park) photos

Mercure Melbourne Albert Park (ex Citigate Albert Park) Exterior
Exterior
Mercure Melbourne Albert Park (ex Citigate Albert Park) Room
Room
Mercure Melbourne Albert Park (ex Citigate Albert Park) Living room
Living room
Mercure Melbourne Albert Park (ex Citigate Albert Park) Lobby
Lobby
Mercure Melbourne Albert Park (ex Citigate Albert Park) Exterior
Exterior
Mercure Melbourne Albert Park (ex Citigate Albert Park) Room
Room
Mercure Melbourne Albert Park (ex Citigate Albert Park) Lobby
Lobby
Mercure Melbourne Albert Park (ex Citigate Albert Park) Bar
Bar
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