Mercure Grand Jebel Hafeet Hotel Al Ain

Hotel Details
Member Reviews
Photos

4 Stars

Jebel Hafeet Mountain Side Al Ain

Recently seen from just
$150

Mercure Grand Jebel Hafeet Hotel Al Ain Hotel exterior

Mercure Grand Jebel Hafeet Hotel Al Ain Bar

Mercure Grand Jebel Hafeet Hotel Al Ain Conference room

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Rating criteria	Rating
Cleanliness	4.5
Facilities	4.5
Service	4.3
Location	5
Pricing	4
Overall	4.5

Offering excellent accommodation, Mercure Grand Jebel Hafeet Hotel is an ideal place to stay when you are in Al Ain for business or pleasure.

Location
The Mercure Grand Jebel Hotel is a unique mountain oasis resort, located on Hafeet Mountain at 915 metres and is only a 2-hour drive from Abu Dhabi. The hotel is just 20 kilometres from Al Ain city centre and the major shopping mall.

Rooms
This property offers 124 guest rooms and 9 suites that are furnished with an array of contemporary amenities to ensure you a comfortable stay.

Restaurant
Guests can dine at any of the 3 onsite restaurants that serve delicious dishes for you to relish with. After a tiring you can relax with a fine drink at the Lawrences Bar.

General
This property offers excellent 3 meeting rooms that can accommodate up to 300 guests for any kind of event. Recreational facilities offered by the hotel includes a fitness centre, sauna, swimming pool, tennis court and much more.

Additional Information

20 km to the City Centre
20 km to the Airport

Hotel Facilities

Banquet Facilities
Conference Facilities
Parking Facilities
Swimming Pool - Outdoor

Bar / Lounge
Faxing Facilities
Restaurant

Cafe
Gym / Fitness Facilities
Room Service

Room Facilities

Ensuite / Private Bathroom
Mini Bar
Voicemail

Hairdryer
Safe

Internet Access
Telephone

Mercure Grand Jebel Hafeet Hotel Al Ain Guest Reviews

1 out of 5

Well, we arrived at the hotel around 1:30am. I have 18 months baby and he is trained to sleep in his crib. So, I asked the staff at the reception for a crib and he said it will be delivered shortly to the room. 30 mins later and nothing, me and my wife are too exhausted. So I called the reception again and they said it is coming. I waited another 15 min but nothing happened. So I called again and they said the same BS. After 15 min from that, I went down to the lobby asking to talk to shift manager. Of course there is no manager at this time. So I raised my complain again and they said we are sorry the service guy forgot (come on in 3 times he forgot). So finally it was delivered but we are almost 3am. I was planning to extend my stay but from this experience, I decided I will never go back to this hotel or recommend it to any one I know off. Another sign of bad hotel, there were some group from Europe when I entered in the hotel arguing with the staff over the charges. So that by it self indicated a troubled hotel

mushmush wrote on December 20, 2011

4.2 out of 5

No movable Water jets attached to the toilet itself. (For eastern people it is a must)

Anonymous wrote on October 10, 2010

3.6 out of 5

Mercure Grand Jebel Hafeet is a very pleasant place to stay. The pool and water slides are fabulous and other facilities such as Steam /Sauna and Squash/Table Tennis are nice too. The breakfast was nice and lavish. The drawback is that you have to eat in the hotel restaurant since there are no options within 15-20km. The view from the hotel is nice though it is barren with hardly any greenery.