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Mercure Charlestown Hotel

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Mercure Charlestown Hotel

Mercure Charlestown Hotel

4 Stars

109 Madison Drive Charlestown Newcastle NSW 2290


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Mercure Charlestown Hotel RoomMercure Charlestown Hotel LobbyMercure Charlestown Hotel ReceptionMercure Charlestown Hotel Room
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Rating criteria
Rating
Cleanliness 5
Facilities 4
Service 4
Location 3
Pricing 4
Overall 4
Offering an unbeatable combination of comfort and convenience, The Mercure Charlestown Hotel provides an atmosphere of being at home, while away from home. Some of the city attractions include Black Gate, Chinatown, Church of All Saints and Civic Centre.

Location
Located in Newcastle, The Mercure Charlestown Hotel is walking distance from Charlestown Square and Westfiled Kotara. This property is 35 minutes drive from Williamtown Airport. Other places of interest include Captain Cook Memorial Fountain and Heritage Way.

Rooms
Hotel boasts of 48 accommodation units that are equipped with modern amenities such as air conditioner, cable TV, hairdryer, ironing board, mini bar, radio, refrigerator, coffee maker, telephone, internet access and a private bathroom.

Restaurant
Mercure Charlestown Hotel provides delicious breakfast, lunch and dinner for its guests at the onsite restaurant. Guests can enjoy a sip of their favourite cocktail served at the onsite bar.

General
The Mercure Charlestown Hotel offers 3 spacious function rooms that can accommodate up to 80 guests for conducting business events. Guests can have an energetic workout at the gymnasium or have a bracing dip in the outdoor swimming pool. Guests can visit places of interest such as Fort Scratchely Military Museum and Newcastle Regional Museum, when leisure permits.

Additional Information

  • 35 min drive to the Airport (Williamtown)

Hotel Facilities

  • Banquet Facilities
  • Faxing Facilities
  • Laundry Facilities
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Outdoor
  • Bar / Lounge
  • Internet Access - Wireless
  • Laundry Services
  • Parking Facilities
  • Restaurant
  • Secretarial Services
  • Conference Facilities
  • Jacuzzi / Whirlpool
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Smoke Free Hotel

Room Facilities

  • Air Conditioning
  • Bathroom Amenities
  • Colour TV
  • Hairdryer
  • Iron / Ironing Board
  • Mini Bar
  • Radio
  • Shower
  • Telephone
  • Writing Desk
  • Alarm Clock
  • Bathtub
  • Ensuite / Private Bathroom
  • Heating
  • Jacuzzi / Whirlpool
  • Modem / Data Port Connection
  • Refrigerator
  • Spa Bath
  • Toaster
  • Bathrobe
  • Cable / Satellite TV
  • Flat Screen TV
  • Internet Access
  • Kettle
  • Pay TV
  • Safe
  • Tea and Coffee Making Facilities
  • Wireless Internet Access

Mercure Charlestown Hotel Guest Reviews (52)


Mercure Charlestown Hotel
4 out of 5

One needs a car to get to this motel. It has a nice outlook and is away from traffic noise even though not far from a busy road. I had dinner at the hotel and the two course special was good value for money. The staff were attentive but unobtrusive. It was too cold for using the little outdoor pool. Overall I found the motel to be excellent

lecarg wrote on August 25, 2012


Mercure Charlestown Hotel
2 out of 5

Room was looking drab and tired. It was cheap, it didn't look or feel clean, I wasn't comfortable in the old bed and couldn't stop thinking about who may have slept there before me. Although have stayed at the Maddison a number of times I don't think we'll be back until it gets a refurb.

Les1 wrote on April 16, 2012


Mercure Charlestown Hotel
5 out of 5

and was as good as the first. The motel could do with a fresh paint job as it is looking its age, but if you want a super comfortable stay at a very reasonable price- this is it. I'll be a regular guest when in Newcastle as I've tried the others and none offer the amenities of this one.

Anonymous wrote on April 7, 2012


Mercure Charlestown Hotel
4 out of 5

after reading bad reviews I was pleasantly surprised , room clean , bed very comfortable and television lovely and big Continental Breakfast of toast, muffins, pastries,juice , coffee and cereal and fruit was great included and for just an extra $9 each you could order a hot , yes hot cooked breakfast with your choice of great variations not just bacon and eggs which was great compared to some 5 star buffets at hotels where the food is usually cold For the price and a 3.5 star hotel will definitely stay again thanks very much

EELS wrote on April 2, 2012


Mercure Charlestown Hotel
4 out of 5

Great loaction, rooms easy accessable, clean and tidy. Very comfotable bed.

might helpful wrote on March 22, 2012


See all reviews
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Overall Guest Rating

Overall4 out of 5
Cleanliness5 out of 5
Facilities4 out of 5
Service4 out of 5
Location3 out of 5
Pricing4 out of 5

Mercure Charlestown Hotel Guest Reviews

SortBy:

4 out of 5

One needs a car to get to this motel. It has a nice outlook and is away from traffic noise even though not far from a busy road. I had dinner at the hotel and the two course special was good value for money. The staff were attentive but unobtrusive. It was too cold for using the little outdoor pool. Overall I found the motel to be excellent

Review by: lecarg
Date stayed August 25, 2012

2 out of 5

Room was looking drab and tired. It was cheap, it didn't look or feel clean, I wasn't comfortable in the old bed and couldn't stop thinking about who may have slept there before me. Although have stayed at the Maddison a number of times I don't think we'll be back until it gets a refurb.

Review by: Les1
Date stayed April 16, 2012

5 out of 5

and was as good as the first. The motel could do with a fresh paint job as it is looking its age, but if you want a super comfortable stay at a very reasonable price- this is it. I'll be a regular guest when in Newcastle as I've tried the others and none offer the amenities of this one.

Review by: Anonymous
Date stayed April 7, 2012

4 out of 5

after reading bad reviews I was pleasantly surprised , room clean , bed very comfortable and television lovely and big Continental Breakfast of toast, muffins, pastries,juice , coffee and cereal and fruit was great included and for just an extra $9 each you could order a hot , yes hot cooked breakfast with your choice of great variations not just bacon and eggs which was great compared to some 5 star buffets at hotels where the food is usually cold For the price and a 3.5 star hotel will definitely stay again thanks very much

Review by: EELS
Date stayed April 2, 2012

4 out of 5

Great loaction, rooms easy accessable, clean and tidy. Very comfotable bed.

Review by: might helpful
Date stayed March 22, 2012

4 out of 5

Built in 1981, this hotel is looking a little tired although the bathrooms have been renovated albiet some time ago. Room was clean, quiet and bed was comfortable if not a little firm. Shower has good pressure and water is hot although hot water takes a few minutes to arrive. There is a sign in the bathroom actually announcing this fact. Breakfast (full buffet) in the restaurant is excellent quality and top value at $16. Plenty of off street parking and good central location.

Review by: Mitch W
Date stayed November 27, 2011

3.6 out of 5

Overall it was OK. Easy to get to & accessible enough for getting to & around Newcastle. Spacious room although a bit dated for 4 stars. Carpet was a bit stained. There was a very strong chemical smell in the room that would have been unbearable without the windows open but it went after a day. Staff was helpful. We ate in the restaurant - food was quite good but they tried to charge $6 for ordinary plain bread. They took it off the bill though when we queried it.

Review by: Jacqui Findeis
Date stayed October 5, 2010

2.6 out of 5

Pleasant, if ageing but well maintained accommodation in a very nice setting with pleasant staff.

Review by: Anonymous
Date stayed May 11, 2010

4.4 out of 5

Would certainly stay at this motel again

Review by: Ross MacGraw
Date stayed April 14, 2010

4 out of 5

very happy with the facility.

Review by: Anonymous
Date stayed March 23, 2010

4.6 out of 5

Hotel was great. Air conditioning perhaps positioned a bit too much over the bed. Cold air flowing in the bed didn't do good for throats and caused a flu for 2 weeks. Location is in a valley requiring climbing over hills both to town center and beaches - requires a car if you are not very fit. Pricing was very good, even better than Best Western last moment deal!

Review by: Anonymous
Date stayed March 17, 2010

4.8 out of 5

The hotel was perfect for our requirements and priced quite well. The food and service was very good. We will return on our next trip for shopping in Newcastle.

Review by: Patricia blackburne
Date stayed March 13, 2010

5 out of 5

beautiful room, wonderful service, great view

Review by: Anonymous
Date stayed February 17, 2010

5 out of 5

My stay at the Madison Motor Inn was extremely relaxing. The Madison is exceptionally clean with easy access from car to room and in a quite location. The staff are friendly and eager to help and serve. I’ll not hesitate to stay at the Madison Motor Inn again and will definitely recommend it to my friends

Review by: Ms Terri McGrath
Date stayed January 6, 2010

3 out of 5

The rooms are a little bit dated. There was a cigarette burn in the sheet and the pillows are extremely uncomfortable.

Review by: Anonymous
Date stayed December 9, 2009

3.4 out of 5

They had a black out the afternoon we checked in so there was o airconditioning and we could not have a shower that night as no hot water. The hot water was still not working when we had to check out so no shower again. Barely an appology was given for the gross inconvenience.

Review by: Michele Conroy
Date stayed December 7, 2009

3.4 out of 5

The carpets were dirty but the rest of the room was clean. The showers need attention as they were very difficult to adjust. You were either too hot or too cold!!!! There were no bedspreads on the beds. Never did work out if this was intended this way or mistake. There was blankets and sheets which was warm enough. Best Western is usually better than this. Don't think we will be returning.

Review by: Anonymous
Date stayed April 17, 2008

3.2 out of 5

We were most disappointed in our room.It was basic and at the extreme end of the upper floor, Hot water for shower (not at peak time) took over 5 minutes to come through the pipes and then needed no clod water to be added to it No am radio reception available.At a discounted price of $160 a night and breakfast costing $36 for 2. It was not good value

Review by: Trish and Bryan Thomas
Date stayed December 10, 2007

1.8 out of 5

This hotl advertises a win in 2006 for the best 4 1/2 star hotel in australia - really? The internet did not work - or at least you had to pay each time you logged in - bad luck if you had paid for 3 hours. The reception was frosty, the room service menu limited and the facilities ordinary. never again!!!!!!!!

Review by: Anonymous
Date stayed December 3, 2007

3.4 out of 5

The Madison was a comfortable stay, although I am not sure if it is 4 1/2 stars. It is in desperate need of a revamp if the star rating is to hold true.

Review by: Anonymous
Date stayed April 25, 2007

Mercure Charlestown Hotel photos

Mercure Charlestown Hotel Room
Room
Mercure Charlestown Hotel Lobby
Lobby
Mercure Charlestown Hotel Room
Room
Mercure Charlestown Hotel Swimming pool
Swimming pool
Mercure Charlestown Hotel Reception
Reception
Mercure Charlestown Hotel Swimming pool
Swimming pool
Mercure Charlestown Hotel Room
Room
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