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Mandarin Orchard Singapore Hotel

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Mandarin Orchard Singapore Hotel

Mandarin Orchard Singapore Hotel

5 Stars

333 Orchard Road Singapore 238867


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Mandarin Orchard Singapore Hotel ExteriorMandarin Orchard Singapore Hotel BarMandarin Orchard Singapore Hotel HallMandarin Orchard Singapore Hotel Meeting room
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Rating criteria
Rating
Cleanliness 4.2
Facilities 4.2
Service 4.4
Location 5
Pricing 4
Overall 4.4
Featuring plush accommodations set on the vibrant shopping district of Orchard Road, Mandarin Orchard Singapore Hotel makes for a suitable retreat for travellers visiting Lion City. Tourists on a Singapore holiday should not miss a stop at Merlion Park and National Museum of Singapore. Vacationers can also venture to Sentosa Island to marvel at the panoramic city view aboard Singapore Flyer or have fun at Universal Studios Singapore.

Location
Mandarin Orchard Hotel is ideally set on Orchard Road in Singapore, close to Somerset Train Station, Paragon Medical and Mount Elizabeth Hospital. Guests at the luxury hotel stroll along Gardens by the Bay or explore Clarke Quay and Chinatown.

Rooms
All 1,077 rooms blend contemporary design and Oriental charm and feature separate sitting area, desk, wireless Internet access (fees apply), telephone, cable TV, mini bar, coffee/tea maker and hairdryer. Some units have fully equipped kitchen.

Restaurant
Guests at Mandarin Orchard Hotel enjoy a myriad of cuisines at Chatterbox on site. Unwind while sipping cocktails or coffee at the on-site cafe and bar.

General
Mandarin Orchard Singapore Hotel has well-equipped meeting rooms that can accommodate up to 5,000 guests. Recreation facilities include fitness centre, tennis court and outdoor swimming pool. Wi-Fi access at the lobby, currency exchange, business centre, dry cleaning and laundry facilities are also available.

Additional Information

  • NOTICE: The hotel will implement a non-refundable cancellation policy on 20 - 22 Sep and 23 Dec 2013 - 1 Jan 2014.
  • 30 min drive to the Airport (Changi)

Hotel Facilities

  • Baby Sitting Service
  • Bar / Lounge
  • Child Care
  • Disabled Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities
  • Restaurant
  • Sauna
  • Squash Court
  • Ballroom
  • Business Centre
  • Conference Facilities
  • Faxing Facilities
  • Laundry Facilities
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Swimming Pool - Outdoor
  • Banquet Facilities
  • Cafe
  • Currency Exchange Services
  • Internet Access - High Speed
  • Laundry Services
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box
  • Shopping Arcade
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Modem / Data Port Connection
  • Tea and Coffee Making Facilities
  • Wireless Internet Access
  • Colour TV
  • Iron / Ironing Board
  • Radio
  • Telephone
  • Ensuite / Private Bathroom
  • Mini Bar
  • Safe
  • Voicemail

Mandarin Orchard Singapore Hotel Guest Reviews (238)


Mandarin Orchard Singapore Hotel
5 out of 5

5 Star Service. Simply Brilliant and perfect. :) Its right on the main Big Brands shopping street which is awesome.

Superman5 wrote on January 27, 2013


Mandarin Orchard Singapore Hotel
4 out of 5

Tha's good location, the food is excellent . If you love shoping this is place!m

Daiduong04 wrote on December 28, 2012


Mandarin Orchard Singapore Hotel
5 out of 5

It was a very busy time when I checked in with Christmas shopping and a festival in full swing. I had been upgraded to an executive suite as the hotel was full. I had only 1 night a short stay in Singapore. I made the out of the room and really enjoyed my sleep. I had room service that night as the restaurants were closing when I was readily to eat. A few little details were missing like long life mile in the fridge rather than coffee mate. No salt or napkin with the room service which also had a lot of extra tax and charges added to it. Everything else was 6 star with a beautiful bed, pillows and towels. All the bath products were excellent. The coffee dip into the cup was a real hit. The one thing I feel the hotel needs is a quiet bar with comfortable lounges and no loud music. It was really a 5 star experience.

Miss Traveller wrote on December 22, 2012


Mandarin Orchard Singapore Hotel
4 out of 5

Great location! Right smack in the middle stretch of Orchard Road, which is a shopping paradise.

Lyn Lyn4683 wrote on November 26, 2012


Mandarin Orchard Singapore Hotel
3 out of 5

The room was not ready when I check in at at 6 PM. I was told that due to the delay I will be upgraded to a club room. When I return after dinner at 11 PM I was given an upgrade to a so- called premier room where Air-conditioning not cool enough, inadequate hot water and switches on wall loose. Terrible experience overall. Used to be a good hotel before.

KTEE wrote on October 30, 2012


See all reviews
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InterContinental Hotel Singapore 5 Stars
Grand Park City Hall 5 Stars

Overall Guest Rating

Overall4.4 out of 5
Cleanliness4.2 out of 5
Facilities4.2 out of 5
Service4.4 out of 5
Location5 out of 5
Pricing4 out of 5

Mandarin Orchard Singapore Hotel Guest Reviews

SortBy:

5 out of 5

5 Star Service. Simply Brilliant and perfect. :) Its right on the main Big Brands shopping street which is awesome.

Review by: Superman5
Date stayed January 27, 2013

4 out of 5

Tha's good location, the food is excellent . If you love shoping this is place!m

Review by: Daiduong04
Date stayed December 28, 2012

5 out of 5

It was a very busy time when I checked in with Christmas shopping and a festival in full swing. I had been upgraded to an executive suite as the hotel was full. I had only 1 night a short stay in Singapore. I made the out of the room and really enjoyed my sleep. I had room service that night as the restaurants were closing when I was readily to eat. A few little details were missing like long life mile in the fridge rather than coffee mate. No salt or napkin with the room service which also had a lot of extra tax and charges added to it. Everything else was 6 star with a beautiful bed, pillows and towels. All the bath products were excellent. The coffee dip into the cup was a real hit. The one thing I feel the hotel needs is a quiet bar with comfortable lounges and no loud music. It was really a 5 star experience.

Review by: Miss Traveller
Date stayed December 22, 2012

4 out of 5

Great location! Right smack in the middle stretch of Orchard Road, which is a shopping paradise.

Review by: Lyn Lyn4683
Date stayed November 26, 2012

3 out of 5

The room was not ready when I check in at at 6 PM. I was told that due to the delay I will be upgraded to a club room. When I return after dinner at 11 PM I was given an upgrade to a so- called premier room where Air-conditioning not cool enough, inadequate hot water and switches on wall loose. Terrible experience overall. Used to be a good hotel before.

Review by: KTEE
Date stayed October 30, 2012

3 out of 5

The location is great ... I am staying alone for 2 nights over there, I booked a smoking room with king bed for myself. When I check in at 4pm, they said all smoking king rooms are gone and ask me do I mind to have a twin bed room instead.. How would I want to sleep on a smaller bed and have an empty one next to me?!?! I said no, and they ask said if I come back an hr later, there will be another room available. I took the deal and went out for coffee @@ Some more to come, there's a baby bed in my room when I walked in...!!! I quickly call them to remove it. The shower area is kind of old and mouldy in some areas. One of the glasses they provided in the bathroom for brushing teeth has been used and never been clean, there are still tooth paste and water on it !!! Lucky I have a look before I was trying to use it. Not expect to see all these happens in Mandarin Hotel ...

Review by: DDL Sydney
Date stayed October 24, 2012

3 out of 5

This hotel is of course in a great location. Shame is the room we had was VERY run down. e had staff come to the room due to no hot water & we were told we had to run the shower & two basin taps on full until the heat kicked in!!! I mentioned that this is not usual & was laughed at...Overall the room was very run down. Quite common in Singapore it seems. The restaurant is also poor. We ordered a bottle of Rose & instructed the waiter to ensure it was cold. The bottle came out & it was warm off the shelf. After much fuss we were told there were only 2 whites that were actually chilled! VERY odd as they didn't want to swap it because it was opened...even after we asked for a cold bottle & she opened it before we could sample it.

Review by: Markpod
Date stayed August 24, 2012

3 out of 5

For a 5 Star Hotel I found the standard wanting. The shower area had mold in it, the toilet pan was loose and the bathroom looked tied with white silicon on Marble around bath and shower area. There is building going on across the road all night and you can hear this (not their fault) but does not help when trying to sleep. Bed extremely hard, room and bathroom good size. With this booking had no internet so you either pay a premium or as they did with me send you to the shopping gallery, bit poor considering the local coffee shop can manager to cover free WiFi. For the price there is better out there will not be returning to this Hotel. All faults reported to staff maybe they will improve.

Review by: Bruce
Date stayed June 1, 2012

5 out of 5

Room was fantastic. Best location you can ever ask for. I had a massage chair in the room and it was awesome. Room was comfortable and very very new! Absolutely good service. I wouldn't mind paying this price for this hotel, trust me.

Review by: patticilious
Date stayed March 28, 2012

5 out of 5

Good location for shopping and underground connections Area is ideal for early or late walking. The hotel restaurant offers excellent food and has great staff and manager. Reception staff are always willing to help. Hope next visit will have free internet

Review by: Mah Hass
Date stayed March 24, 2012

4 out of 5

This hotel employs many foreigners from mainland China. As a result, the service was very poor and no class ! I did not feel like I was in Singapore. It took more than 1 hr to check-in. Finally we got a room, but very old n smelly. After complained they moved us to a renovated room. It was nice but one day we found a housekeeper taking a nap in our room while we were gone !

Review by: mtmng
Date stayed March 23, 2012

4 out of 5

1)Booked two rooms. Arrived at 2pm. One was only ready at 4pm; the other at 5 pm! The staff were helpful though but their hands were full. That doesn't justify the delay in check-ins. Check-ins should not be delayed for too long. It was a tiring wait. 2)My children used the swimming pool. It was a 'shivering' experience for the youngest. 3) Pleasant hotel but didnt' have much time to enjoy the facilities.

Review by: Marche
Date stayed March 23, 2012

3 out of 5

Check in staff were rude, no class ! Rooms were still not ready till 45mins after 2:pm(their official check-in time) with excuse "full-house". No apologies. No seats for waiting around lobby area. The worst was a shock finding the housekeeping guy overslept under the writing desk in our room covered by quilt blanket !

Review by: mtmng
Date stayed February 20, 2012

5 out of 5

5つ☆にふさわしいホテルです。高島屋の隣なので買い物に便利。スタッフも親切。また家族で泊まりたいです。

Review by: Anonymous
Date stayed February 1, 2012

2 out of 5

For the price you're paying, the service is really poor. Getting towels and hangers took more than 3 phone calls and I ended up having to pay a visit at the front desk to get things done. Staff seem to be really slow. For the price of this hotel, I'm surprised that in room internet requires extra cost. This was not expected from such a price. The location is very good though. In the middle of Orchard, you can access a lot of the places through the MRT which is 2 minutes away. The hotel is old, but maintained well. The heating and ventilation is poor. The temperature don't seem to do anything even adjusting the dial by about 8-10 degrees celsius. The rooms are relatively clean. The bed mattress is a bit soft to my liking but it is bearable. This is definitely a hotel I will think again in the future.

Review by: MEtraveler
Date stayed January 18, 2012

5 out of 5

I enjoyed the stay greatly...and had a great place to do meetings

Review by: JPLA
Date stayed January 14, 2012

4 out of 5

If you like shopping and eating, this hotel is in a great location and the hotel rates are usually quite reasonable compare to other hotels on Orchard. This is not a luxury hotel, but the rooms are nice, clean and average amenities are included. There are two wings to the hotel and the elevator system are complicated for first time visitors and need some getting use to. The rooms in the new and orchard wing are quite different and depending on whether you like a more classic or modern hotel room, you would choose orchard or new wing respectively. In my opinion, the orchard wing is better.

Review by: travelator
Date stayed December 7, 2011

3 out of 5

Best location for shopping. I requested for connection room beforehand and when I checked in the front staff said i can get the connecting room but it was just opposite room, never mind. The room are new renovated but still can see old stain. Some in room lights were broken. The small towel given only 1 for 1st and 2nd night, then got 2 on the last night. Front staffs are nice but they are busy all the time. Queuing for check out for 5 mins. then asked for service to get our luggage left in room. Then I went out for lunch and after I came back our luggage still in the room. Had to go and ask the bell service in person to collect our luggage.

Review by: Moomin
Date stayed December 7, 2011

4.8 out of 5

We have stayed here before and this is an excellent hotel. Right in the heart of the Orchard Road shopping district, the staff could not do enough for us. They even provided a Hospitality Room after we had checked out for us to freshen up late in the day before our departure to the airport. Highly recommend this hotel. Will definitely sray here again.

Review by: Frank and Eleanor Trchala
Date stayed September 28, 2011

5 out of 5

It's in Orchard Rd, so mostly we do shopping, and if needed, really close to Mt. Elizabeth Hospital. Very convenient with excellent hotel stay.

Review by: agnez
Date stayed September 25, 2011

Mandarin Orchard Singapore Hotel photos

Mandarin Orchard Singapore Hotel Exterior
Exterior
Mandarin Orchard Singapore Hotel Bar
Bar
Mandarin Orchard Singapore Hotel Meeting room
Meeting room
Mandarin Orchard Singapore Hotel Pool
Pool
Mandarin Orchard Singapore Hotel Room
Room
Mandarin Orchard Singapore Hotel Room
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Mandarin Orchard Singapore Hotel Room
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Mandarin Orchard Singapore Hotel Room
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Mandarin Orchard Singapore Hotel Suite
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Mandarin Orchard Singapore Hotel Exterior
Exterior
Mandarin Orchard Singapore Hotel Hall
Hall
Mandarin Orchard Singapore Hotel Meeting room
Meeting room
Mandarin Orchard Singapore Hotel Restaurant
Restaurant
Mandarin Orchard Singapore Hotel Room
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Mandarin Orchard Singapore Hotel Room
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Mandarin Orchard Singapore Hotel Room
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Mandarin Orchard Singapore Hotel Shops
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Mandarin Orchard Singapore Hotel Suite
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