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Lilianfels, A Luxury Collection Resort, Blue Mountains

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Lilianfels, A Luxury Collection Resort, Blue Mountains

Lilianfels, A Luxury Collection Resort, Blue Mountains

5 Stars

Lilianfels Avenue Echo Point Katoomba Blue Mountains NSW 2780


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Lilianfels, A Luxury Collection Resort, Blue Mountains ExteriorLilianfels, A Luxury Collection Resort, Blue Mountains DiningLilianfels, A Luxury Collection Resort, Blue Mountains DiningLilianfels, A Luxury Collection Resort, Blue Mountains Swimming pool
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 1
Location 5
Pricing 3
Overall 3.8
A European style country house, hotel is a breath-taking escape for romantics, delight for gourmets and a wonder for lovers of nature.

Location
Nestled on the edge of the magnificent Jamison Valley, overlooking world heritage listed wilderness, the Lilianfels, A Luxury Collection Resort, Blue Mountains is set amidst two acres of English style gardens and is just a 90-minute drive from Sydney.

Rooms
All the 85 boutique rooms are themed in lavish pink, green or lilac. The sumptuous floral designs bring the outdoors in, inviting you to curl up and while away the hours.

Restaurant
Overlooking the surrounding gardens and the Jameson Valley, Darley's Restaurant serves modern Australian for dinner from 6.30 pm from Monday to Saturday. Extensive wine list is also available for guests to choose from. Located off Lilianfels' main lobby, Orangery Restaurant is open for breakfast. This casual dining venue also offers an early dinner service featuring fresh seasonal produce on Friday, Saturday and Sunday evenings. The Orangery also specialises in sweet treats from homemade scones to lemon meringue tarts and dainty cupcakes.

General
The resort features conference facilities for up to 100 people and come complete with state-of-the-art equipments. You can surrender to the ultimate pampering pleasure at the Blue Mountains spa retreat, which is a revitalising haven for your body and soul.

Hotel Facilities

  • Baby Sitting Service
  • Billiards
  • Concierge
  • Disabled Facilities
  • Internet Access - High Speed
  • Lift / Elevator
  • Reception
  • Sauna
  • Swimming Pool - Indoor
  • Tour Desk
  • Banquet Facilities
  • Business Centre
  • Conference Facilities
  • Faxing Facilities
  • Laundry Facilities
  • Parking Facilities (At Cost)
  • Restaurant
  • Spa / Wellness Centre
  • Swimming Pool - Outdoor
  • Bar / Lounge
  • Child Care
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Laundry Services
  • Pets Allowed
  • Room Service
  • Steam Room
  • Tennis Court

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Modem / Data Port Connection
  • Refrigerator
  • Telephone
  • Colour TV
  • Iron / Ironing Board
  • Pay-per-view Movies
  • Safe
  • Voicemail
  • Ensuite / Private Bathroom
  • Mini Bar
  • Radio
  • Tea and Coffee Making Facilities

Lilianfels, A Luxury Collection Resort, Blue Mountains Guest Reviews (56)


Lilianfels, A Luxury Collection Resort, Blue Mountains
4 out of 5

I loved the Hotel it is beautiful and very clean, but I found the staff not friendly and not willing to help.. Its a shame because the hotel is immaculate and amazing!

Cornerstone wrote on September 18, 2012


Lilianfels, A Luxury Collection Resort, Blue Mountains
4 out of 5

As soon as we walked into Lilianfels we felt the comfort and warmth of the hotel. Staff looked after our needs really well and the lounge was large, sumptious and welcoming. Just a nice place to sit and relax. Rooms were spacious and beds really comfortable. Only complaint was the rowdy, out of control kids in the indoor pool. No supervision or monitoring of this which was a shame even when staff were asked to do something about this..

KCUni wrote on July 11, 2012


Lilianfels, A Luxury Collection Resort, Blue Mountains
4.8 out of 5

Having travelled extensively, this is definitely an A1 quality Resort.! If you are looking for near perfection Lilianfels is it. Service, facilities & cleanliness are bare none. High tea rates as one of best we have enjoyed and staff immaculate to detail down to the valet parking. However, the SMH 2 hat awarded restaurant is puzzling in that it is beautifully appointed but the food standard, when we visited, was poor quality and the maitre de was overbearing when we complained. Be prepared for the cost $'s to match the experience.

David & Anna Smith wrote on September 3, 2010


Lilianfels, A Luxury Collection Resort, Blue Mountains
3.2 out of 5

Parking is completely inadequate for the number of guests. I was told to park on the street which was a long walk in the cold and dark. To add insult the parking is metered. The reception staff seemed unperturbed and unsympathetic.

Steve Kramer wrote on August 30, 2010


Lilianfels, A Luxury Collection Resort, Blue Mountains
4.8 out of 5

A short stay but fantastic none the less. Will be back for a longer stay next time to enjoy the service, facilities and great views. Room was lovely, very clean and had a lovely old world charm about it, yet not dated. A great winter escape with fabulous facitlities. Darelys is a great dinner option - highly recommended.

Anonymous wrote on June 16, 2010


See all reviews
Moments Mountains Retreat & Cottages Wentworth Falls 4.5 Stars
The Mountains Heritage Hotel & Spa Retreat Katoomba 4.5 Stars
Fairmont Resort Blue Mountains 4.5 Stars

Overall Guest Rating

Overall3.8 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service1 out of 5
Location5 out of 5
Pricing3 out of 5

Lilianfels, A Luxury Collection Resort, Blue Mountains Guest Reviews

SortBy:

4 out of 5

I loved the Hotel it is beautiful and very clean, but I found the staff not friendly and not willing to help.. Its a shame because the hotel is immaculate and amazing!

Review by: Cornerstone
Date stayed September 18, 2012

4 out of 5

As soon as we walked into Lilianfels we felt the comfort and warmth of the hotel. Staff looked after our needs really well and the lounge was large, sumptious and welcoming. Just a nice place to sit and relax. Rooms were spacious and beds really comfortable. Only complaint was the rowdy, out of control kids in the indoor pool. No supervision or monitoring of this which was a shame even when staff were asked to do something about this..

Review by: KCUni
Date stayed July 11, 2012

4.8 out of 5

Having travelled extensively, this is definitely an A1 quality Resort.! If you are looking for near perfection Lilianfels is it. Service, facilities & cleanliness are bare none. High tea rates as one of best we have enjoyed and staff immaculate to detail down to the valet parking. However, the SMH 2 hat awarded restaurant is puzzling in that it is beautifully appointed but the food standard, when we visited, was poor quality and the maitre de was overbearing when we complained. Be prepared for the cost $'s to match the experience.

Review by: David & Anna Smith
Date stayed September 3, 2010

3.2 out of 5

Parking is completely inadequate for the number of guests. I was told to park on the street which was a long walk in the cold and dark. To add insult the parking is metered. The reception staff seemed unperturbed and unsympathetic.

Review by: Steve Kramer
Date stayed August 30, 2010

4.8 out of 5

A short stay but fantastic none the less. Will be back for a longer stay next time to enjoy the service, facilities and great views. Room was lovely, very clean and had a lovely old world charm about it, yet not dated. A great winter escape with fabulous facitlities. Darelys is a great dinner option - highly recommended.

Review by: Anonymous
Date stayed June 16, 2010

3.4 out of 5

The lounge area was not available to guests. It was booked out to private visitors and there was no where warm to sit and read. This was not acceptable as the motel advertises that this area is available to guests. The only alternative was to sit in a very cold library with no heating or to sit ouside in the cold. They should not be able to use areas of the motel for commercial purposes and charge guests while advertising that guests have access to these areas. This is double dipping, false advertising and not acceptable as a paying guest. Even staff admitted that this was not right. Staff were very nice but could not do anything about the decision taken by management. If you want to go to this motel you have to book to sit in their lounge area and they do not tell you.

Review by: Dawn Peacock
Date stayed June 15, 2010

3.2 out of 5

I am surre this was once a true 5 star hotel but it is a bit past its "use-by" date now. Our room with a view did have a view if I stood on the desk and leaned forwards to see over the rooftop. The room decor was "tired" as was the beaten up room service tray. It had done a few too many deliveries. The service was absolutely immaculate and my compliments on that aspect

Review by: Anonymous
Date stayed May 25, 2010

4.6 out of 5

Great place to unwind and impress overseas visitors. Only 'grizzle' - air con in the room at night is a little noisy and became uncomfortably warm for sleeping. Also could a wider selection of chocolates be made available. A kitkat bar and 1 small Toblerone in the minibar is a bit stingey.

Review by: Anonymous
Date stayed May 14, 2010

4.4 out of 5

Staff were very helpful, efficient and friendly.

Review by: Edward Ripard
Date stayed January 21, 2010

4.6 out of 5

Lovely hotel, decor and surroundings as should be in a 5 star, food not particularly special, breakfast the same as any hotel but terribly expensive. Bed very very comfortable and bathroom accessories good incl. bath salts (nice touch). They have a L'Occitane stall in the shop too which is a good idea. Spa gorgeous but treatments a bit dearer than they should be. All the staff were very nice. Overall I would go again & would recommend to others but everything is a bit overpriced so it's best not to think about it and just enjoy!

Review by: Belinda O'Dea
Date stayed January 5, 2010

5 out of 5

An accommodation of great beauty and relaxation set upon a beautiful piece of this planet; worthy of a visit and a listing of places to visit before you die.

Review by: Graeme Woolacott
Date stayed December 10, 2009

4.8 out of 5

A beautiful hotel in a beautiful setting. The service was fantastic, as was the food.

Review by: Anonymous
Date stayed November 7, 2009

4.2 out of 5

Food in casual dining area was very average considering the prices charged

Review by: Peter Perl
Date stayed October 6, 2009

3.8 out of 5

Lovely location and room everything we expected Very dissapointed that no restaurant was available on the Monday night that we stayed and we were offered a verylimited menue in the lounge or a barbecue which you cook yourself. The food was very very average and although a side plate was laid we had to ask for bread. The new manager of the hotel is addressing these problems so as the rooms and the location were superb I would stay there again

Review by: Anonymous
Date stayed March 27, 2009

3.8 out of 5

It's a nice place to stay if you don't expect the same 5star standards you find in big cities. The facilities were great but the service was poor. Food was average. The best thing was the location as it's right near the 3 Sisters. If you have money to spare, then go for it. O/w stay somewhere cheaper

Review by: Anonymous
Date stayed February 11, 2009

5 out of 5

The complex provides excellent service when compared to other Australian Hotels. The restaraunts are very good with good food and a very good selection of wines. I would be happy to stay there any time.

Review by: Peter Stewien
Date stayed December 20, 2008

4.4 out of 5

The restaurant was nice, however rather pricey for what you received. The views from the rooms was phenomenal, the pool was great. I would go back at any time

Review by: Anonymous
Date stayed September 10, 2008

4 out of 5

Beautiful hotel. Perhaps a few too many day visitors that seem to take over the place from 11am to 5pm. Service could have generally been better (no one to open the door as you struggle through with 4 bags), lounge bar service excruciatingly slow, breakfast staff a bit forgetful, but concierge was very attentive and otherwise excellent. Pricing is top end, and perhaps slightly out of kilter with the facilities offered.

Review by: Anonymous
Date stayed July 31, 2008

4.4 out of 5

The fine dining is over rated and pricy. There is a better resturant in Leaura up the road. Hotel staff just fantatic. Just a joy to be there and would return. Most comfortable bed I have ever slept in. FANTASTIC SPA and indoor pool!! Great outside pool.

Review by: Keith Johnson
Date stayed July 11, 2008

4.4 out of 5

Truly five star experience. Very friendly staff. Extra little touches made the stay special. Will be back for special occassions.

Review by: Barbara Barrett
Date stayed March 20, 2008

Lilianfels, A Luxury Collection Resort, Blue Mountains photos

Lilianfels, A Luxury Collection Resort, Blue Mountains Exterior
Exterior
Lilianfels, A Luxury Collection Resort, Blue Mountains Dining
Dining
Lilianfels, A Luxury Collection Resort, Blue Mountains Swimming pool
Swimming pool
Lilianfels, A Luxury Collection Resort, Blue Mountains Room
Room
Lilianfels, A Luxury Collection Resort, Blue Mountains Fireplace
Fireplace
Lilianfels, A Luxury Collection Resort, Blue Mountains Spa
Spa
Lilianfels, A Luxury Collection Resort, Blue Mountains Suite
Suite
Lilianfels, A Luxury Collection Resort, Blue Mountains Dining
Dining
Lilianfels, A Luxury Collection Resort, Blue Mountains Room
Room
Lilianfels, A Luxury Collection Resort, Blue Mountains Dining
Dining
Lilianfels, A Luxury Collection Resort, Blue Mountains Restaurant
Restaurant
Lilianfels, A Luxury Collection Resort, Blue Mountains Suite
Suite
Lilianfels, A Luxury Collection Resort, Blue Mountains Exterior
Exterior
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