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Lenox Hotel Boston

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Lenox Hotel Boston

Lenox Hotel Boston

4 Stars

61 Exeter Street Boston MA 02116-2699


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Lenox Hotel Boston  ExteriorLenox Hotel Boston  Banquet roomLenox Hotel Boston  BarLenox Hotel Boston  Fitness centre
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 4
Location 5
Pricing 4
Overall 4.2
The Lenox Hotel Boston offers comfortable accommodations in an historic location. The hotel is just minutes from the New England Aquarium, the Museum of Fine Arts and the Boston Public Garden. Business and leisure travellers alike should make time to catch a Red Sox game at Fenway Park, just a short drive from the hotel. The Boston Public Library is just a few minutes from the hotel.

Location
The Lenox is located in Boston's Back Bay neighbourhood, steps from the Trinity Church, Newbury Street, Copley Place and Prudential Center shopping. Business travellers will enjoy the convenient access to the Hynes Convention Center. Many of Boston's best historical attractions are within walking distance of the hotel.

Rooms
Guestrooms feature high-speed Internet access, filtered water, daily newspapers, Bose digital clock radios, flat screen televisions, Aveda bath amenities and beds with down duvets and pillows.

Restaurant
Guests can enjoy onsite dining at City Table and City Lounge, as well as Solas, the hotel's authentic Irish Pub.

General
Guests of the Lenox enjoy a variety of amenities including valet parking, concierge services, laundry services, a full-time business centre, an onsite fitness centre, spa privileges at nearby salons and in-room massage appointments. Guests in need of transportation can request use of the hotel's Hybrid SUV Service.

Additional Information

  • 2 km to the Train Station
  • 7 km to the Airport

Hotel Facilities

  • Bar / Lounge
  • Gym / Fitness Facilities
  • Parking Facilities
  • Spa / Wellness Centre
  • Business Centre
  • Laundry Facilities
  • Restaurant
  • Conference Facilities
  • Lobby
  • Room Service

Room Facilities

  • Ensuite / Private Bathroom
  • Telephone
  • Hairdryer
  • Voicemail
  • Iron / Ironing Board
  • Wireless Internet Access

Lenox Hotel Boston Guest Reviews (52)


Lenox Hotel Boston
4 out of 5

We walked to many of the sites and used the hop on hop off bus to reach sites a little further out. There is a great deal for this at the moment. The room was comfortable and not too small. The bed was extremely comfortable and the pillows were great. There was a small fridge and bottles of water were provided each day. The concierge was very helpful with information and suggestions. Do not miss the recently opened Boston Tea Party Museum or a walking tour from the Visitor's Centre at the Boston Common. Shaws Supermarket is close by for the little extras that are needed- fruit etc.

Tbird wrote on December 2, 2012


Lenox Hotel Boston
5 out of 5

The main thing that makes the Lenox a superior hotel is the people who work there. From the people at the door, to the concierge, to the wait staff and housekeepers, everyone is pleasant, accommodating and helpful. I can't say enough good things about them. The hotel itself is lovely and in very good condition considering its age. It's very centrally located, within walking distance of many restaurants and other attractions. The Copley MBTA station is an easy walk and there is a taxi stand on the Boylston Street side of the hotel. The beds are extremely comfortable, and there is good wi-fi access. Additionally, this is a green hotel that attempts to be completely sustainable - a laudable goal. I will stay at the Lenox any time I'm in Boston.

rachelzoey wrote on January 12, 2012


Lenox Hotel Boston
5 out of 5

Staff was wonderful from doormen, bellmen, desk, Kristie Weiss the Concierge was super, house cleaning staff courteous and the room was immaculate. Room was great, best mattress we've slept on in years. Location near the T made going around all over Boston a breeze. City Table and Solas restaurants, very, very good.

Clancy wrote on January 12, 2012


Lenox Hotel Boston
5 out of 5

It's fantastic!! Facility is wonderful! Staff arefriendly!!

NickyZhang wrote on January 8, 2012


Lenox Hotel Boston
5 out of 5

Wonderful!! Friendly, yet impeccable service. Beautiful accommodations, next to a fine chocolate shoppe

annmostbeautiful wrote on January 3, 2012


See all reviews
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Hyatt Regency Boston 4 Stars

Overall Guest Rating

Overall4.2 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service4 out of 5
Location5 out of 5
Pricing4 out of 5

Lenox Hotel Boston Guest Reviews

SortBy:

4 out of 5

We walked to many of the sites and used the hop on hop off bus to reach sites a little further out. There is a great deal for this at the moment. The room was comfortable and not too small. The bed was extremely comfortable and the pillows were great. There was a small fridge and bottles of water were provided each day. The concierge was very helpful with information and suggestions. Do not miss the recently opened Boston Tea Party Museum or a walking tour from the Visitor's Centre at the Boston Common. Shaws Supermarket is close by for the little extras that are needed- fruit etc.

Review by: Tbird
Date stayed December 2, 2012

5 out of 5

The main thing that makes the Lenox a superior hotel is the people who work there. From the people at the door, to the concierge, to the wait staff and housekeepers, everyone is pleasant, accommodating and helpful. I can't say enough good things about them. The hotel itself is lovely and in very good condition considering its age. It's very centrally located, within walking distance of many restaurants and other attractions. The Copley MBTA station is an easy walk and there is a taxi stand on the Boylston Street side of the hotel. The beds are extremely comfortable, and there is good wi-fi access. Additionally, this is a green hotel that attempts to be completely sustainable - a laudable goal. I will stay at the Lenox any time I'm in Boston.

Review by: rachelzoey
Date stayed January 12, 2012

5 out of 5

Staff was wonderful from doormen, bellmen, desk, Kristie Weiss the Concierge was super, house cleaning staff courteous and the room was immaculate. Room was great, best mattress we've slept on in years. Location near the T made going around all over Boston a breeze. City Table and Solas restaurants, very, very good.

Review by: Clancy
Date stayed January 12, 2012

5 out of 5

It's fantastic!! Facility is wonderful! Staff arefriendly!!

Review by: NickyZhang
Date stayed January 8, 2012

5 out of 5

Wonderful!! Friendly, yet impeccable service. Beautiful accommodations, next to a fine chocolate shoppe

Review by: annmostbeautiful
Date stayed January 3, 2012

4 out of 5

As soon as we arrived at the hotel we were greeted by Kelly and she was awesome! She acclimated us to the area and what to do. The staff continued the same level of service throughout the trip. Location was perfect and convenient. My only negative was that the bed was so-so. I will definitely stay here again.

Review by: hilltopfwb
Date stayed January 3, 2012

5 out of 5

Great location, very comfortable room with a walk-in dressing room.

Review by: San Franciscan
Date stayed December 29, 2011

5 out of 5

I LOVED staying at the Lenox. This was my second stay here and each time it gets better and better. The staff are amazing - from the front door men to the front desk and bell staff - they each provided warm and generous customer service. The room was wonderful with Aveda tolietries, robes, chocolates on the pillow, a turndown service, a walk in closet, and more. The hotel is located in a great part of town that is close to Newbury Street (amazing shopping) - 1 block away, Fenway Park (catch a game or a tour of the ballpark) - about a mile or so away, Boston Common - within walking distance, Cheers, and two shopping malls, among all of the other amazing things in the area. It is also close to the T (metro). I loved it here and will come back if I ever get back to Boston.

Review by: Arizona Gurl
Date stayed December 15, 2011

5 out of 5

from the moment we arrived to the time we left the staff were wonderful. I would most definitely reccomend this hotel to anyone interested in visiting boston.

Review by: Nickchzcake
Date stayed December 9, 2011

5 out of 5

From the moment our taxi dropped us off until we were picked up to leave, the hotel was a total pleasure. The front desk crew were very friendly and recommended fabulous restaurants. To rent a car you just tell the concierge and in 10 minutes a rep from the car company is there with a car when your done you just park the car out front and hand the keys to a Lenox bellman and it is taken care of. Our room was beautiful with a view down Boylston st to the Commons. The hotel breakfasts were delicious. I look forward to staying there again.

Review by: RBur
Date stayed December 7, 2011

5 out of 5

The hotel staff was very accommodating and pleasant. The room was beautiful and contributed to a very good holiday.

Review by: Hermes
Date stayed December 6, 2011

4 out of 5

Staff were uniformly pleasant, efficient, and very helpful. The only problems we had were with parking valets, and they were relatively minor. Would recommend highly. djm

Review by: djmdfm
Date stayed November 27, 2011

5 out of 5

This hotel was purely awesome. I have never experienced this level of service at any other 4-5 stars hotel I have stayed. From valet parking to the concierge and turn-down service, the services were truly impeccable. In addition, they personalized our stay and provided us with exceptional attention. For instance, my 2 year old daughter's balloon from a nearby store exploded in the lobby, and while crying a few minutes later she heard a knock on our hotel room door and a guy from the hotel brought her another balloon from the same store, to my daughter's delight and thankfulness. Everyone in the hotel called me by my name. The concierge (all those working there) was super knowledgeable and gave us great advice on restaurants and things to do. The location was just perfect for Boston. The room was really good, appropriate for a 4-star hotel. The only thing I did not like about this hotel was the fan/heating system in the room. When on, the fan/heating was loud, and when off, it was too cold in the room. I think they need to upgrade their heating systems with a quieter and better systems. Overall, despite this issue, we had a wonderful stay, and I think this is the best hotel/ place to stay in Boston. Highly recommend it!!!

Review by: travelover77
Date stayed November 25, 2011

5 out of 5

Whoever now owns The Lenox has done a terrific job of facelifting the physical plant and re-staffing the hotel with some outstanding personnel. The room were spotless, roomy, and very comfortable. The value proposition was also terrific.

Review by: Teton
Date stayed November 24, 2011

4 out of 5

I went to Boston for business and I usually stay at Marriott. I must admit Lenox staff is head and shoulders above any hotel staff I've interacted with before. You feel like you're coming back home after a long work day. It is a beautiful historic building, located right on Boylston St steps from Copley Plaza. It doesn't get any better.

Review by: Nezih
Date stayed November 24, 2011

5 out of 5

This hotel was located in the perfect spot, lots to do. The hotel also had a retro feel, but at the same was very clean and updated.

Review by: Bazool
Date stayed November 22, 2011

5 out of 5

Friendly, Helpful staff, large room, very comfortable

Review by: DrDuff
Date stayed November 1, 2011

5 out of 5

Love this hotel, have stayed many time and when I travel to Boston this is the only hotel I think of....quaint boutique hotel.

Review by: Rosann
Date stayed October 26, 2011

5 out of 5

I had 2days in Boston and this hotel was perfect! I asked for early checkin, and when I arrived I actually got my room early.The room was a jr suite on the top floor! It was classic but lovely with modern amenities.the staff could not have been nicer. One afternoon we arrived back at the hotel to find a snack of apple cinnamon donuts and apple cider! The location was amazing. Also the concierge recommended a place for dinner that was fabulous, Atlantic Fish, right down the street! We will definitely stay here next time we are in Boston!

Review by: SandyW
Date stayed October 14, 2011

5 out of 5

Very immaculate. The staff are very accomodating. House keeping is wonderful. Will come back again.

Review by: Mai Le
Date stayed October 14, 2011

Lenox Hotel Boston photos

Lenox Hotel Boston  Exterior
Exterior
Lenox Hotel Boston  Banquet room
Banquet room
Lenox Hotel Boston  Fitness centre
Fitness Centre
Lenox Hotel Boston  Room
Room
Lenox Hotel Boston  Room
Room
Lenox Hotel Boston  Bar
Bar
Lenox Hotel Boston  Lounge
Lounge
Lenox Hotel Boston  Room
Room
Lenox Hotel Boston  Exterior
Exterior
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