Knights Inn Phoenix Airport

I stay an average of at least 100 nights a year in a hotel room for work. So when I say this is the worst hotel I've stayed at it should be taken very seriously! Everyday I had to have my key card redone to enter my room. The appearance of the hotel is shabby and worn down. Internet service does not work and when told to the staff I was blown off and told it was my laptop (when I found a clerk who understood english). Maid service made my bed every day but same stain was in same spot for 3 days and ended up being bitten by bed bugs even sleeping fully clothed. Lightbulbs were broken off in the sockets, mold on shower curtain, dresser broken, rug torn, holes in walls,carpet torn in spots, 3 different colored walls with stains, front door had been kicked in and frame never repaired, bathroom fixtures bent and I could go on and on! Neighborhood is lower class and shouldn't walk around at night & lobby for free continental breakfast supposed to open at 6am was always closed when I went until 7am. Worst ever stay away! Oh but they had XXX video running on the TV 24/7 so if you do dare stay here keep the remote away from kids!

Will3 wrote on September 10, 2011