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Intercontinental Hotel Kuala Lumpur

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Intercontinental Hotel Kuala Lumpur

5 Stars

165 Jalan Ampang Kuala Lumpur 50450


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Intercontinental Hotel Kuala Lumpur ExteriorIntercontinental Hotel Kuala Lumpur RoomIntercontinental Hotel Kuala Lumpur Executive roomIntercontinental Hotel Kuala Lumpur Deluxe room
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Rating criteria
Rating
Cleanliness 5
Facilities 4.7
Service 5
Location 4
Pricing 4.3
Overall 4.6
Intercontinental Hotel Kuala Lumpur features luxurious accommodations and quality services suitable for discerning travellers visiting the capital city of Malaysia. While in Kuala Lumpur, tourists can explore the popular shopping and entertainment district of Bukit Bintang or enjoy the beautiful view of the cityscape from Petronas Twin Towers. Guests should not miss a visit to the exhibits at Islamic Arts Museum or explore attractions like Aquaria KLCC and Lake Symphony at KLCC Park.

Location
Situated along Ampang Road, Intercontinental Hotel places vacationers conveniently near bus stations. City attractions like Kuala Lumpur Bird Park and Butterfly Park are within four kilometres from the hotel.

Rooms
This contemporary hotel offers 473 spacious rooms and suites fitted with cable TV, Internet access, mini bar, refrigerator, tea- and coffee-making facilities and safe deposit box.

Restaurant
Diners at Hotel Intercontinental savour a wide range of international and local favourites at on-site restaurants Tatsu Japanese Cuisine, Tao Chinese Cuisine and Cafe Serena Brasserie. Enjoy drinks at Bentley's Pub.

General
Intercontinental Hotel Kuala Lumpur provides equipped meeting facilities, business centre, currency exchange, laundry/dry cleaning, car rental and shuttle ride to the city centre. For leisure, guests can exercise at the fitness centre or avail of relaxing massages at the spa on site.

Hotel Facilities

  • Baby Sitting Service
  • Business Centre
  • Gym / Fitness Facilities
  • Parking Facilities
  • Room Service
  • Tour Desk
  • Bar / Lounge
  • Concierge
  • Laundry Services
  • Reception
  • Safe Deposit Box
  • Beauty Salon / Hairdresser
  • Currency Exchange Services
  • Lobby
  • Restaurant
  • Swimming Pool - Outdoor

Room Facilities

  • Cable / Satellite TV
  • Internet Access
  • Radio
  • Shower
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Refrigerator
  • Telephone
  • Hairdryer
  • Mini Bar
  • Safe
  • Voicemail

Intercontinental Hotel Kuala Lumpur Guest Reviews (24)


Intercontinental Hotel Kuala Lumpur
5 out of 5

Hotel staffs very polite and friendly, they look after me like family. The room is beautiful and clean. Overall hotel is excellent. Thanks to all the staffs, all of you should get rewards, LOVE you all. Highly recommended.

BlessingStar wrote on January 12, 2013


Intercontinental Hotel Kuala Lumpur
5 out of 5

This hotel overall was excellent, everything was great and it was one of the best hotels I've ever stayed in. The only think i didn't like was their massage centre, way over priced for what you get. I would stay at the hotel again but definitely not use the massage and spa.

RLX001 wrote on December 18, 2012


Intercontinental Hotel Kuala Lumpur
3 out of 5

Upon entering the room, I was somewhat disappointed as it looks slightly older than the photos I have seen online. The room was spacious. Of everything in the room, I like the comfortable bed the most. Room can still be a bit dark even after I have switched on all the lights in the room. The wonderful experience met with a hiccup when I saw a used shower foam left lying around the bathtub with it's cover opened. A very obvious sign that the room was not properly inspected before keys were being handed over to the next guest. Moreover I did not rush the staff for an early check-in as I arrived only around 9pm so my room should have been ready. This is something I do not expect from InterContinental. :( However, the breakfast spread was good and staff are generally friendly and helpful.

Chriseliz wrote on October 31, 2012


Intercontinental Hotel Kuala Lumpur
4 out of 5

Overall no problems or complaints. The main lobby however is under construction and not in operation. It is all blocked off and there was no noise or disturbance, just that it was not in use. Reception was via a small room at the side entrance. No real effect on the stay, just if you're looking for a big impressive lobby it's not in use as of 7th May 2012. (Dont know when it's planned to be finished).

Anonymous wrote on May 8, 2012


Intercontinental Hotel Kuala Lumpur
4 out of 5

Requested a room on Ampang Jalan side and a high floor to ensure quietness and was accommodated. Was quite thrilled to have complimentary wireless during entire stay. Located right next to Ampang Park LRT station. Would definitely recommend this hotel to others.

beijinggul wrote on December 28, 2011


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Overall Guest Rating

Overall4.6 out of 5
Cleanliness5 out of 5
Facilities4.7 out of 5
Service5 out of 5
Location4 out of 5
Pricing4.3 out of 5

Intercontinental Hotel Kuala Lumpur Guest Reviews

SortBy:

5 out of 5

Hotel staffs very polite and friendly, they look after me like family. The room is beautiful and clean. Overall hotel is excellent. Thanks to all the staffs, all of you should get rewards, LOVE you all. Highly recommended.

Review by: BlessingStar
Date stayed January 12, 2013

5 out of 5

This hotel overall was excellent, everything was great and it was one of the best hotels I've ever stayed in. The only think i didn't like was their massage centre, way over priced for what you get. I would stay at the hotel again but definitely not use the massage and spa.

Review by: RLX001
Date stayed December 18, 2012

3 out of 5

Upon entering the room, I was somewhat disappointed as it looks slightly older than the photos I have seen online. The room was spacious. Of everything in the room, I like the comfortable bed the most. Room can still be a bit dark even after I have switched on all the lights in the room. The wonderful experience met with a hiccup when I saw a used shower foam left lying around the bathtub with it's cover opened. A very obvious sign that the room was not properly inspected before keys were being handed over to the next guest. Moreover I did not rush the staff for an early check-in as I arrived only around 9pm so my room should have been ready. This is something I do not expect from InterContinental. :( However, the breakfast spread was good and staff are generally friendly and helpful.

Review by: Chriseliz
Date stayed October 31, 2012

4 out of 5

Overall no problems or complaints. The main lobby however is under construction and not in operation. It is all blocked off and there was no noise or disturbance, just that it was not in use. Reception was via a small room at the side entrance. No real effect on the stay, just if you're looking for a big impressive lobby it's not in use as of 7th May 2012. (Dont know when it's planned to be finished).

Review by: Anonymous
Date stayed May 8, 2012

4 out of 5

Requested a room on Ampang Jalan side and a high floor to ensure quietness and was accommodated. Was quite thrilled to have complimentary wireless during entire stay. Located right next to Ampang Park LRT station. Would definitely recommend this hotel to others.

Review by: beijinggul
Date stayed December 28, 2011

5 out of 5

excellent worth upgrading to the suites Views were great breakfast is great excellent service all round

Review by: Mercedesboy
Date stayed November 8, 2011

2 out of 5

carpark need to pay, no chinese tv show and the tv no claer

Review by: opk088
Date stayed October 19, 2011

3.8 out of 5

Staffs were generally courteous and helpful. Basically the stay is nice as they upgraded my room and request for a late check out is no a problem.

Review by: Anonymous
Date stayed June 28, 2011

4.4 out of 5

Nice and spacious room, clean and smells good. The international breakfast is good.

Review by: Wong Lee Yean
Date stayed January 9, 2011

3.8 out of 5

room is nice, big spacious and clean. location is average, ard 10min walk to klcc and 10min ride to bukit bintang. parking is not free for hotel guest and we exp some delay during our check-in due to their new IT system. overall good bcos of the room and prompt concierge service but likely not stay here again due to the location.

Review by: Anonymous
Date stayed January 3, 2011

5 out of 5

It was a superb experience all around. Spacious and very clean room plus excellent service from all staff - a very rare combination for KL hotels.

Review by: Zainah Othman
Date stayed December 31, 2010

3.4 out of 5

The reception staff was not very friendly, but the concierge service was good. Restaurant took too much time to bring our food or even to serve coffee at breakfast

Review by: Anonymous
Date stayed August 5, 2010

4.8 out of 5

It's lovely.

Review by: Anonymous
Date stayed April 12, 2010

4.2 out of 5

I think the hotel in itself is very good. I do think that a 5 star hotel in that price category should provide free internet, which it doesn't. The concierge service was very good.

Review by: Anonymous
Date stayed December 2, 2009

4.4 out of 5

excellent location. newly renovated and spacious room. helpful staff.

Review by: Anonymous
Date stayed April 8, 2009

3.8 out of 5

The hotel was busy and we were upgraded from Deluxe to Premier room. Breakfast buffet is standard. The hotel location is good. Only 10 minutes walking and the Hotel also provides shuttle bus to KLCC Shopping Centre and main shopping centre in Bukit Bintang area every hour.

Review by: Anonymous
Date stayed September 5, 2008

4.8 out of 5

the work in the hotel(renovation)was very inplesant and long,the manegment should have to loock for giving a certain discount for the disconfort caused by the workers between 9am and 5pm every day.2- the executives rooms clients should't be charged for usibg the internet facilities,because not every one travel with lap-top.

Review by: Anonymous
Date stayed March 3, 2008

3.4 out of 5

Generally good, but the ground floor cafe management could be much better. Beware of the hotel's taxi booking quotes which were exorbitant.

Review by: Anonymous
Date stayed February 11, 2008

5 out of 5

No possible complaint; the discounted price offered was excellent; staff and rooms perfect.

Review by: Anonymous
Date stayed February 26, 2007

4.4 out of 5

The hotel is above average but need to improve.

Review by: Anonymous
Date stayed December 23, 2006

Intercontinental Hotel Kuala Lumpur photos

Intercontinental Hotel Kuala Lumpur Exterior
Exterior
Intercontinental Hotel Kuala Lumpur Room
Room
Intercontinental Hotel Kuala Lumpur Deluxe room
Deluxe Room
Intercontinental Hotel Kuala Lumpur Swimming pool
Swimming pool
Intercontinental Hotel Kuala Lumpur Exterior
Exterior
Intercontinental Hotel Kuala Lumpur Executive room
Executive Room
Intercontinental Hotel Kuala Lumpur Ballroom
Ballroom
Intercontinental Hotel Kuala Lumpur Hotel entrance
Hotel Entrance
SSLA Better Business Bureau Program
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