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InterContinental Hotel Chicago Magnificent Mile
5 Stars505 North Michigan Avenue Chicago IL 60611
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Location
This hotel is located on North Michigan Avenue. Chicago's famous Magnificent Mile is right outside the hotel's lobby. Guests also enjoy easy access the Terra Museum and the Children's Museum.
Rooms
Guestrooms at the InterContinental feature comfortable bedding with luxury linens, private bathrooms and high-speed Internet access.
Restaurant
Guests of the InterContinental can enjoy dining at Zest, featuring a menu of contemporary American cuisine or Eno Wine Bar, offering wine flights and gourmet cheeses.
General
Guests are enjoy access to a variety of amenities including a modern fitness centre, meeting and event space capable of accommodating up to 1,000 guests, a round-the-clock business centre, a Junior Olympic-sized swimming pool with indoor and outdoor access, concierge service, valet parking and a gift shop.
Additional Information
- 25 km to the International Airport (Chicago O'Hare)
Hotel Facilities
- Bar / Lounge
- Currency Exchange Services
- Lobby
- Restaurant
- Swimming Pool - Outdoor
- Business Centre
- Internet Access - High Speed
- Parking Facilities (At Cost)
- Room Service
- Conference Facilities
- Laundry Facilities
- Photocopying Facilities
- Sauna
Room Facilities
- Cable / Satellite TV
- Tea and Coffee Making Facilities
- Ensuite / Private Bathroom
- Mini Bar
InterContinental Hotel Chicago Magnificent Mile Guest Reviews (23)
Good value at this hotel, but parking is $57 per night, so figure that in to the equation.
Satchmo wrote on January 22, 2012
I have stayed at my fair share of hotels over the past several years in Chicago and throughout the US. The InterContinental Chicago ranks as one of the worst. Let me tell you why: 1. Furnishings: The rooms are small, the bathrooms are smaller. All filled with cheap, boring furniture. Hard, old, dirty beds. Dirty and tattered Chairs. Broken, dusty lamps, etc. The list goes on. 2. Amenities: Little to none. Only 2 Ice Machines in the entire hotel - their location wasn't specified either. Pool was closed - found out when we arrived. Could never reach the concierge. 3. Quality/Safety. There was roughly a 3 inch gap under our door so we heard everything in the hall. The supplemental lock was dangling by a thread, the telephone in the bathroom fell off the wall, and we got stuck in the elevator between floors. 4. The Worst Service. Whether it was asking for more towels, or calling for our car be ready, we were met with a confusing process and bad attitude. The "Instant Service" button on the phone was a joke. You were transferred all over the place, that is if you ever got anyone. Most of the time we reached voicemails. There was never a presence at the front desk/lobby area. Every time we entered, the employees were huddled together ignoring all the guests. Upon checkout, we were met with the ABSOLUTE WORST experience by far. As we searched for someone to help us, we finally encountered Ursula who was very rude. She seemed bothered to help us and made sure we knew it. She answered the phone twice while checking us out, and when it was over, simply gave us a half-hearted "Thanks." We will never be staying here again...
LetsReviewIt wrote on January 18, 2012
My new husband and I decided we wanted to take a quick trip to Chicago for a night while we were on a vacation from work after our wedding on 12/31. I have always wanted to stay at the Intercontinental, and seen a great price, so we took it and left the next day for Chicago. Upon arrival, I asked the clerk if they had any upgrades, as we were on our honeymoon. She accommodated us amazingly, as we got up to our room in the historical tower and it ended up being a suite. It was gorgeous with a great view. We couldn't have been happier! We then had champagne, chocolate & strawberries delivered to our room compliments of the staff for our wedding. We also received free champagne in the bar, just because we mentioned that we had recently gotten married. I will always stay at the Intercontinental from now on when we choose to stay in Chicago. Very very nice, perfect staff and amazing location. 5+ stars all the way!!
KrissyWy wrote on January 13, 2012
Good location, super friendly staff, & comfy bed, although the linens weren't anything special. The room was plenty spacious with a great view of the city. There was a touch screen concierge in the room, which was cool and Michael Jordans Chophouse was delicious. The 2 most disappointing things were the single ply TP. Come on seriously, a 4 star hotel scrimps on TP? And hearing the neighbors. We were staying over the NYE holiday, so maybe the people staying in the corner suite were just excited. But we heard what we thought was normal conversations. It didn't ruin the experience, I'm sure we had our lively moments too.
CA City Girl wrote on January 11, 2012
Great - upscale with a personal touch. Very nice warm atmosphere.
shaedw01 wrote on January 6, 2012
See all reviews
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