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Hotel Novotel Kuala Lumpur City Centre

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Hotel Novotel Kuala Lumpur City Centre

4 Stars

2 Jalan Kia Peng Kuala Lumpur 50450


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Hotel Novotel Kuala Lumpur City Centre ExteriorHotel Novotel Kuala Lumpur City Centre RestaurantHotel Novotel Kuala Lumpur City Centre Superior roomHotel Novotel Kuala Lumpur City Centre Banquet room
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Rating criteria
Rating
Cleanliness 4
Facilities 3
Service 3
Location 4
Pricing 3
Overall 3.4
Being close Kuala Lumpur Convention Centre as well as major shopping malls, Hotel Novotel Kuala Lumpur City Centre is a fine choice of accommodation for both business and leisure travellers alike. A must see attraction in Kuala Lumpur is Petronas Towers, which is 700 metres away from the hotel. Guests can visit the nearby Bukit Bintang, home to many landmark shopping centres, cafes, clubs, malls and specialty shops. Just 700 metres away is the famous Golden Triangle. Dewan Filharmonik Petronas, which is in walking distance is worth a visit.

Location
Situated in the heart of Kuala Lumpur, Hotel Novotel Kuala Lumpur is just 600 metres away from Suria KLCC Mall. Sungei Wang Plaza and Craft Complex, a popular place to admire amazing handicraft works is worth a visit.

Rooms
Novotel Hotel in Kuala Lumpur features 291 spacious and well furnished rooms, all equipped with modern facilities such as air conditioning, mini bar, wirless Internet access and telephone with voicemail service.

Restaurant
Guests can enjoy a buffet featuring both Asian and international cuisine in the modern atmosphere of the Square Restaurant. Also available is a bar, which serves drinks until late night.

General
Hotel Novotel Kuala Lumpur City Centre has extensive conference facilities, ideal for hosting various business events. Visitors can enjoy shopping at the Central Market, located at a short driving distance.

Additional Information

  • 600 m to the KLCC
  • 700 m to the Petronas Towers
  • 700 m to the Golden Triangle
  • 1 km to the City Centre

Hotel Facilities

  • Bar / Lounge
  • Currency Exchange Services
  • Jacuzzi / Whirlpool
  • Restaurant
  • Swimming Pool - Outdoor
  • Concierge
  • Gym / Fitness Facilities
  • Parking Facilities
  • Safe Deposit Box
  • Tour Desk
  • Conference Facilities
  • Internet Access - Wireless
  • Reception
  • Spa / Wellness Centre

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Safe
  • Voicemail
  • Colour TV
  • Mini Bar
  • Tea and Coffee Making Facilities
  • Ensuite / Private Bathroom
  • Modem / Data Port Connection
  • Telephone

Hotel Novotel Kuala Lumpur City Centre Guest Reviews (46)


Hotel Novotel Kuala Lumpur City Centre
3 out of 5

Went for Business trip, choose this 5 star hotel, but no wifi. At the rate of price we pay for this hotel, am shocked there is no wifi. + no breakfast too. Am sure that with this price, I can find a hotel with breakfast and wifi provided.

BabyJo wrote on August 2, 2012


Hotel Novotel Kuala Lumpur City Centre
4 out of 5

Check in was smooth and we received two coupons to redeem our welcome drinks at the bar. Maybe I'm being picky but Concierge could have provided more information on transportation to LCCT instead of informing us on the fares for taxis immediately. Afterall, we are looking for the cheapest alternative. Otherwise, there is really nothing to complain about. Room is nice, although the flushing system was a little weak at times. Basic amenities provided and they will deliver toothbrush and toothpaste upon request. Reasonable for the price paid. Hotel is walking distance to KLCC and the Pavillion which is great if you're in KL for shopping. Will definitely stay there again on my next trip to KL!

Anonymous wrote on June 13, 2012


Hotel Novotel Kuala Lumpur City Centre
3 out of 5

Checked in for 1 night but arrived at rooms to find that both the bed sheets on the twin bed were very dirty. I'm surprised the housekeeping staff could 'ignore' the stains on the bed sheet and left them on. Twin bedroom- two single beds, was surprised to find this because most hotels provide two super-single beds (which are about a feet wider) location- extremely convenient, literally on the doorstep of Pavillion. Couple of minutes walk to the nearest Monorail. Walkable to KLCC- about 10-15minutes. Price is definitely worth the location but bear in mind the rooms will be smaller than expected.

Natalie Ng wrote on April 2, 2012


Hotel Novotel Kuala Lumpur City Centre
1 out of 5

We were given a terrible room which was especially disappointing after a very positive stay several years ago at this hotel. This time, the bathroom was rather dated and worn down even with plenty of mould discolouration in the tiling. Cleanliness was bad, toothpaste spots on the cupboard, hair on the floor etc. All over the room was poorly furnished and lacked any kind of ambience. The breakfast was average. We had expressed our displeasure about the quality of the room and were offered another one of the same quality only 8 stories higher up, which we declined. We had expected better at a Novotel and will avoid this hotel in the future.

Rosi Anni wrote on April 2, 2012


Hotel Novotel Kuala Lumpur City Centre
5 out of 5

Nice hotel with efficient and competent staff who did check in promptly. Location is good with pavilion shopping mall just a walking distance.

Anonymous wrote on March 23, 2012


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Overall Guest Rating

Overall3.4 out of 5
Cleanliness4 out of 5
Facilities3 out of 5
Service3 out of 5
Location4 out of 5
Pricing3 out of 5

Hotel Novotel Kuala Lumpur City Centre Guest Reviews

SortBy:

3 out of 5

Went for Business trip, choose this 5 star hotel, but no wifi. At the rate of price we pay for this hotel, am shocked there is no wifi. + no breakfast too. Am sure that with this price, I can find a hotel with breakfast and wifi provided.

Review by: BabyJo
Date stayed August 2, 2012

4 out of 5

Check in was smooth and we received two coupons to redeem our welcome drinks at the bar. Maybe I'm being picky but Concierge could have provided more information on transportation to LCCT instead of informing us on the fares for taxis immediately. Afterall, we are looking for the cheapest alternative. Otherwise, there is really nothing to complain about. Room is nice, although the flushing system was a little weak at times. Basic amenities provided and they will deliver toothbrush and toothpaste upon request. Reasonable for the price paid. Hotel is walking distance to KLCC and the Pavillion which is great if you're in KL for shopping. Will definitely stay there again on my next trip to KL!

Review by: Anonymous
Date stayed June 13, 2012

3 out of 5

Checked in for 1 night but arrived at rooms to find that both the bed sheets on the twin bed were very dirty. I'm surprised the housekeeping staff could 'ignore' the stains on the bed sheet and left them on. Twin bedroom- two single beds, was surprised to find this because most hotels provide two super-single beds (which are about a feet wider) location- extremely convenient, literally on the doorstep of Pavillion. Couple of minutes walk to the nearest Monorail. Walkable to KLCC- about 10-15minutes. Price is definitely worth the location but bear in mind the rooms will be smaller than expected.

Review by: Natalie Ng
Date stayed April 2, 2012

1 out of 5

We were given a terrible room which was especially disappointing after a very positive stay several years ago at this hotel. This time, the bathroom was rather dated and worn down even with plenty of mould discolouration in the tiling. Cleanliness was bad, toothpaste spots on the cupboard, hair on the floor etc. All over the room was poorly furnished and lacked any kind of ambience. The breakfast was average. We had expressed our displeasure about the quality of the room and were offered another one of the same quality only 8 stories higher up, which we declined. We had expected better at a Novotel and will avoid this hotel in the future.

Review by: Rosi Anni
Date stayed April 2, 2012

5 out of 5

Nice hotel with efficient and competent staff who did check in promptly. Location is good with pavilion shopping mall just a walking distance.

Review by: Anonymous
Date stayed March 23, 2012

2 out of 5

On arrival,the reception staff were arrogant and unfriendly.I got the feeling,because it was a deal,I was a 2nd rate customer,however room service were fine.The hotel is tired and needs a face lift and the room was not clean - it was not a great experience.

Review by: Maxamillion 316
Date stayed January 17, 2012

4 out of 5

This was a nice hotel especially at the price paid. Staff were very helpful and room was clean. Breakfast was also very good. The only issue i have is that wifi is only free on executive floors. Come on Novotel, in this day and age - charging to use wifi is quite mean! I wont go back for that reason alone.

Review by: whist
Date stayed January 10, 2012

5 out of 5

Great hotel very friendly and helpful staff very central location Would stay there again

Review by: David Jewaskiewitz-Hill
Date stayed October 3, 2011

4.4 out of 5

great location close to everything

Review by: Diane Bailey
Date stayed September 23, 2011

4.4 out of 5

Very central but quiet, overlooked convention centre and Petronas towers yet in other direction had walkway bridge to Bukit Bintang and new Pavillion mall.

Review by: Christine Tuck and Kahurangi Simpson
Date stayed July 25, 2011

4.4 out of 5

The only bad thing is that the bath water was really cold, Not what I expect of a good hotel. Otherwise, it was well-located and the room was big enough for my two kids who had a good time at the pool.

Review by: Anonymous
Date stayed June 16, 2011

5 out of 5

Hi The hotel was in a very good position close to everything The hotel crew they where nice and helpful We where happy with the 2 rooms and bout where whit views We recommend the hotel to anyone Thank you

Review by: Alfred Xuereb
Date stayed June 6, 2011

3.8 out of 5

Excellent location. 1 min to Pavilion, 5min to KLCC. But must watch out for the traffic. The bus zoom past us even though the traffic light is in pedestrian favour (green). Breakfast buffet spread was alright. Very yummy croissant. Fresh from the oven. Crispy on the outside, soft in the inside. YUMMY!!! Good services in the restaurant and room cleaning. only 1 complain : The room is small.

Review by: helen lim
Date stayed June 1, 2011

5 out of 5

Excellent hotel. Would recommend to everyone.

Review by: Mr Terrence Molvik
Date stayed May 7, 2011

5 out of 5

FANTASTIC place to stay. VERY friendly staff. Great location. Good food. WOULD stay here again. Only thing that marred my stay was that I booked & paid for two rooms & hotelclub only sent money for one room! hence having to pay for second room again. But once back home sorted it out with hotelclub and was given refund on second room. Thanks

Review by: Anonymous
Date stayed May 6, 2011

4.6 out of 5

This hotel is definitely worth a visit! The hotel has a very good location and hotel staff are very friendly and kind. Best Service! The hotel is very tasty dishes, and they are suitable for Europeans. Clean interior, and is comparable with the hotel. There is also a good selection of TV channels and brought the morning newspaper. I am A Club member, and I dare to suggest that chain's hotels. Good opportunities to take the sun and swim, while visiting the city. The success of good people!

Review by: Andrus Mustkivi
Date stayed April 1, 2011

4.6 out of 5

Have stayed twice and will go back. Employees very nice Hotel close to monarail station, shops, 5-10mins to underground train.twin towers etc fantastic service great value as we book in advance

Review by: Kerry Westley
Date stayed March 30, 2011

5 out of 5

Great place to stay. We got a great price from hotel club. The location is only meters from the pavilion shopping center which was packed with restaurants, bars, and everything else. it's a 15 minute stroll to the Petronas Towers which is also very convenient. breakfast was well stocked, pool was well organized and maintained. The bar was lovely but a bit pricey however I would definitely stay here again.

Review by: Jen Lamb
Date stayed March 25, 2011

4.2 out of 5

great location , nice !!

Review by: Anonymous
Date stayed February 20, 2011

3.6 out of 5

Was shocked by the size of the hotel room and the towels looked old. Arrived around midnight, took a long time to check in. Concierge was very helpful. Took a longer time to check out at 5am in the morning...... long queue.

Review by: James Edward Buckley
Date stayed February 6, 2011

Hotel Novotel Kuala Lumpur City Centre photos

Hotel Novotel Kuala Lumpur City Centre Exterior
Exterior
Hotel Novotel Kuala Lumpur City Centre Restaurant
Restaurant
Hotel Novotel Kuala Lumpur City Centre Banquet room
Banquet room
Hotel Novotel Kuala Lumpur City Centre Conference room
Conference room
Hotel Novotel Kuala Lumpur City Centre Meeting room
Meeting room
Hotel Novotel Kuala Lumpur City Centre Reception
Reception
Hotel Novotel Kuala Lumpur City Centre Restaurant
Restaurant
Hotel Novotel Kuala Lumpur City Centre Room
Room
Hotel Novotel Kuala Lumpur City Centre Exterior
Exterior
Hotel Novotel Kuala Lumpur City Centre Superior room
Superior Room
Hotel Novotel Kuala Lumpur City Centre Bar
Bar
Hotel Novotel Kuala Lumpur City Centre Lobby
Lobby
Hotel Novotel Kuala Lumpur City Centre Swimming pool
Swimming pool
Hotel Novotel Kuala Lumpur City Centre Restaurant
Restaurant
Hotel Novotel Kuala Lumpur City Centre Room
Room
Hotel Novotel Kuala Lumpur City Centre Room
Room
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