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Hotel Mulia Senayan Jakarta

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Hotel Mulia Senayan Jakarta

Hotel Mulia Senayan Jakarta

5 Stars

Jalan Asia Afrika Senayan Jakarta 10270


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Hotel Mulia Senayan Jakarta ExteriorHotel Mulia Senayan Jakarta BallroomHotel Mulia Senayan Jakarta RestaurantHotel Mulia Senayan Jakarta Restaurant
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Rating criteria
Rating
Cleanliness 3
Facilities 2
Service 4
Location 3
Pricing 3
Overall 3
Hotel Mulia Senayan Jakarta is a modern hotel in Indonesia offering spacious accommodation and convention facilities to its guests. It also has National Museum, Fish Market, Fine Arts & Ceramics Museum, Museum Satria Mandala and Taman Impian Jaya Ancol in its surroundings.

Location
Located adjacent to Senayan Golf Course, the Hotel Mulia Senayan in Jakarta is in vicinity to Fatahillah Square, Sea World, Maritime Museum, National Monument, Puppet Museum, Sunda Kelapa, Ragunan Zoo, Taman Prasasti Museum and Candra Naya.

Rooms
This hotel has an array of comfortable accommodation units that are well designed and equipped with upgraded comforts such as private bathroom, air conditioning, refrigerator and a satellite television.

Restaurant
The Hotel Mulia Senayan has 7 onsite restaurants, where guests can feast on a wide range of international, Thai, Italian, Chinese, Japanese and fusion cuisines in elegant setting. Guests can also sit back and relax with a refreshing drink in pleasant ambiance of the bar, at the end of a tiring day.

General
Hotel Mulia Senayan Jakarta features well equipped ballrooms, function rooms and meeting spaces that cater to various business meetings, conferences and social gatherings. Guests can also workout at the fitness centre, relax at spa or sauna and later take a dip in the swimming pool after an interesting game of tennis.

Hotel Facilities

  • Airport Transfer
  • Bar / Lounge
  • Children's Swimming Pool
  • Currency Exchange Services
  • Doctor On Call
  • Gift Shop
  • Internet Access - Wireless
  • Laundry Services
  • Night Club
  • Parking Facilities (At Cost)
  • Restaurant
  • Sauna
  • Swimming Pool - Outdoor
  • Ballroom
  • Business Centre
  • Concierge
  • Dining Room
  • Faxing Facilities
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Non-Smoking Rooms
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Tennis Court
  • Banquet Facilities
  • Cafe
  • Conference Facilities
  • Disabled Facilities
  • Garden
  • Internet Access - High Speed
  • Laundry Facilities
  • Lobby
  • Parking Facilities
  • Reception
  • Safe Deposit Box
  • Spa / Wellness Centre
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Bathroom Amenities
  • Colour TV
  • Kettle
  • Shower
  • Valet Service
  • Alarm Clock
  • Bathtub
  • DVD Player
  • Mini Bar
  • Tea and Coffee Making Facilities
  • Writing Desk
  • Bathrobe
  • Cable / Satellite TV
  • Flat Screen TV
  • Safe
  • Telephone

Hotel Mulia Senayan Jakarta Guest Reviews (12)


Hotel Mulia Senayan Jakarta
3 out of 5

This trip is so unpleasant. It did not start well. First my flight was delayed for 5 hours, then someone has accidently taken my luggage at the Jakarta airport but luckily the airport staff managed to traced the passenger and he returned the luggage 1 hour later. Then at the hotel, my booking confirmation with YOU is not recognised!!!! I have made reservation at this hotel through YOU and YOU have sent me confirmation and have charged my credit card. But upon check in, the hotel staff told me that my booking has not been paid and I will have to sign acceptance of the hotel's rates (which is much higher) otherwise they will not give me a room. It was pass midnight when I arrive and I did not want to argue much with the hotel staff and signed the document. I contacted the hotel manager the next morning and still cannot get a clear answer about my booking status. I contacted YOUR Customer Service and they said they will clarify the matter with the hotel. Upon my check out, the hotel still cannot get a confirmed clarification that I have paid to YOU. After much argument with the manager and the Credit department Officer, they agreed to let me go and has asked for 4 days to resolve the payment issue. Should they unable to get paid by YOU, they will have to charge my credit card. This is so unpleasant. I have paid in full and I have to argue to get a room and argue to be allowed to checkout. YOU need to resolve this matter asap. I am constantly checking my bank transactions to see if the Hotel will charge me again for the stay. How unprofessional of YOU.

Allis wrote on December 12, 2012


Hotel Mulia Senayan Jakarta
4 out of 5

upon check in we asked for a non smoking room...the person who checked us in said we got upgraded but we once we went into the room it smelled of smoke and there were ashtrays in the room, which proves its a smoking room!! So we had to go down again and we went straight to the same guy who checked us in yet he insisted it was a non smoking room til my friend pointed out there were ashtrays and he was dumbfounded and asked us to wait while he was serving another guest. My other complain is the wall is too thin! You can hear people talking (not shouting!) when they passed by your room, and you can also hear when people next door are using the bathroom. Location is perfect....just a walking distance to two of Jakarta's biggest malls and just a few minutes drive to Jakarta's business disctrict area.

Anonymous wrote on January 5, 2011


Hotel Mulia Senayan Jakarta
4.8 out of 5

This a very comfortable hotel, were good old fashioned sevice is paramount. I stayed on the Atrium floor which a=was excellent, nothing was too much trouble, highly recommend this hotel. How many people stay in hotels and do not use the restaurant?, forget that policy here the seafood is excellent.

STEVE PALMER wrote on December 3, 2006


Hotel Mulia Senayan Jakarta

Hotel Mulia Seanayan nowadays is one of the busiest hotels in Jakarta; the lobby buzzing at most times. The hotel staff seems to be extraordinary well-trained, friendly and helpful.

Anonymous wrote on September 7, 2005


Hotel Mulia Senayan Jakarta

Rather expensive for a non-international chain.

Anonymous wrote on September 7, 2005


Hotel Indonesia Kempinski Jakarta 5 Stars
Puri Casablanca Residence Jakarta 4 Stars
Hotel Apartment Cempaka Sunter 3 Stars
The Dharmawangsa Hotel Jakarta 5 Stars
Borobudur Hotel Jakarta 5 Stars
Gran Melia Hotel Jakarta 5 Stars
Aryaduta Hotel Jakarta 5 Stars
Grand Hyatt Jakarta 5 Stars

Overall Guest Rating

Overall3 out of 5
Cleanliness3 out of 5
Facilities2 out of 5
Service4 out of 5
Location3 out of 5
Pricing3 out of 5

Hotel Mulia Senayan Jakarta Guest Reviews

SortBy:

3 out of 5

This trip is so unpleasant. It did not start well. First my flight was delayed for 5 hours, then someone has accidently taken my luggage at the Jakarta airport but luckily the airport staff managed to traced the passenger and he returned the luggage 1 hour later. Then at the hotel, my booking confirmation with YOU is not recognised!!!! I have made reservation at this hotel through YOU and YOU have sent me confirmation and have charged my credit card. But upon check in, the hotel staff told me that my booking has not been paid and I will have to sign acceptance of the hotel's rates (which is much higher) otherwise they will not give me a room. It was pass midnight when I arrive and I did not want to argue much with the hotel staff and signed the document. I contacted the hotel manager the next morning and still cannot get a clear answer about my booking status. I contacted YOUR Customer Service and they said they will clarify the matter with the hotel. Upon my check out, the hotel still cannot get a confirmed clarification that I have paid to YOU. After much argument with the manager and the Credit department Officer, they agreed to let me go and has asked for 4 days to resolve the payment issue. Should they unable to get paid by YOU, they will have to charge my credit card. This is so unpleasant. I have paid in full and I have to argue to get a room and argue to be allowed to checkout. YOU need to resolve this matter asap. I am constantly checking my bank transactions to see if the Hotel will charge me again for the stay. How unprofessional of YOU.

Review by: Allis
Date stayed December 12, 2012

4 out of 5

upon check in we asked for a non smoking room...the person who checked us in said we got upgraded but we once we went into the room it smelled of smoke and there were ashtrays in the room, which proves its a smoking room!! So we had to go down again and we went straight to the same guy who checked us in yet he insisted it was a non smoking room til my friend pointed out there were ashtrays and he was dumbfounded and asked us to wait while he was serving another guest. My other complain is the wall is too thin! You can hear people talking (not shouting!) when they passed by your room, and you can also hear when people next door are using the bathroom. Location is perfect....just a walking distance to two of Jakarta's biggest malls and just a few minutes drive to Jakarta's business disctrict area.

Review by: Anonymous
Date stayed January 5, 2011

4.8 out of 5

This a very comfortable hotel, were good old fashioned sevice is paramount. I stayed on the Atrium floor which a=was excellent, nothing was too much trouble, highly recommend this hotel. How many people stay in hotels and do not use the restaurant?, forget that policy here the seafood is excellent.

Review by: STEVE PALMER
Date stayed December 3, 2006

0 out of 5

Hotel Mulia Seanayan nowadays is one of the busiest hotels in Jakarta; the lobby buzzing at most times. The hotel staff seems to be extraordinary well-trained, friendly and helpful.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Rather expensive for a non-international chain.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Ideal hotel with good gym and 25m pool. Well worth the US$110 price tag.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Was fortunate to stay on executive Club Mulia floor. Just superb. Rooms excellent. Staff excellent. Service fantastic. Ambience and decor is great. Easy to get to other parts of Jakarta.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

I think the security is overdone.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Very satisfied with every aspect of the hotel. It will not dissappoint someone looking for a top class hotel in Jakarta. The location is slightly out of the way from the center of town but that''s not necessarily a bad thing.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Excellent facilities with one of the best pubs in Jakarta!!

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

The only problem is the aircon doesn''t seem to work properly in the room, at maximum temperature, it is still chilling.

Review by: Anonymous
Date stayed September 7, 2005

0 out of 5

Hotel Mulia is one of the best hotels I''ve stayed in. The staff I''ve met, from day 1 to my last day were very not only very professional but very cordial and polite. I feel secure during my stay there in Jakarta. I would stay in the same hotel for my next trip.

Review by: Anonymous
Date stayed September 7, 2005

Hotel Mulia Senayan Jakarta photos

Hotel Mulia Senayan Jakarta Exterior
Exterior
Hotel Mulia Senayan Jakarta Ballroom
Ballroom
Hotel Mulia Senayan Jakarta Restaurant
Restaurant
Hotel Mulia Senayan Jakarta Spa
Spa
Hotel Mulia Senayan Jakarta Deluxe room
Deluxe Room
Hotel Mulia Senayan Jakarta Lounge
Lounge
Hotel Mulia Senayan Jakarta Superior room
Superior Room
Hotel Mulia Senayan Jakarta Restaurant
Restaurant
Hotel Mulia Senayan Jakarta Exterior
Exterior
Hotel Mulia Senayan Jakarta Restaurant
Restaurant
Hotel Mulia Senayan Jakarta Lobby
Lobby
Hotel Mulia Senayan Jakarta Deluxe room
Deluxe Room
Hotel Mulia Senayan Jakarta Swimming pool
Swimming pool
Hotel Mulia Senayan Jakarta Bar
Bar
Hotel Mulia Senayan Jakarta Lobby
Lobby
Hotel Mulia Senayan Jakarta Café
Café
SSLA Better Business Bureau Program
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