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Hotel Metropolis San Francisco
2.5 Stars25 Mason Street San Francisco CA 94102
|
Rating
|
|
|---|---|
| Cleanliness | 3 |
| Facilities | 2 |
| Service | 2.5 |
| Location | 2.5 |
| Pricing | 2.5 |
| Overall | 3.8 |
Location
Located just steps from Union Square, Hotel Metropolis is north of Market Street and west of the Powell Cable Car Line. Explore trendy SOMA nearby or take the cable car to North Beach and Fisherman's Wharf.
Rooms
Guestrooms at Hotel Metropolis are individually designed to reflect the elements of water, fire, wind and earth. The rooms' decor, artwork and furnishings echo these themes and feature rich appointments like designer hardware, refrigerators, in-room movies and Nintendo. A special "Kids Zen Suite" is available.
Restaurant
Dine for breakfast, lunch or dinner at upscale and casual eateries that line the streets of Union Square, the Financial District and the Theatre District. Cafes serving lattes and desserts are also close by.
General
Hotel Metropolis offers first-class conveniences for travellers such as a library/ lounge area, concierge and business centre. The hotel is centrally-located, within driving distance to the Mission District and Golden Gate Park.
Additional Information
- 24 km to the Airport
Hotel Facilities
- Business Centre
- Lobby
- Disabled Facilities
- Parking Facilities
- Internet Access - High Speed
- Restaurant
Room Facilities
- Air Conditioning
- Hairdryer
- Pay-per-view Movies
- Telephone
- Cable / Satellite TV
- Iron / Ironing Board
- Radio
- Voicemail
- Ensuite / Private Bathroom
- Modem / Data Port Connection
- Refrigerator
Hotel Metropolis San Francisco Guest Reviews
the wifi signal is weak in the room , but strong in the lobby area.
Piu Lung wrote on December 28, 2011
Great location, clean room, friendly staff, great restaurant on the ground floor!
travelinmiles wrote on December 3, 2011
They didn't have my reservation in the system. Thankfully they had one room available. Later that night, I had to get to a meeting and was a little sketched out by the group of weird guys hanging out around the block. I asked the front desk if they could call me a cab. He told me that I would never get one and told me to take the BART. Granted, the BART station is close and convenient, but as a female traveling alone in a new city, sometimes you just wanna take a cab. It seemed like he just dismissed me. I ended up in Oakland (my meeting was NOT in Oakland). The "breakfast" consisted of two unripened oranges and some ok coffee (no milk). Maybe you have to show up right at 7am to get the ripe ones. The business center has a fake copy of Windows. The "gym" is one treadmill (broken) and one stairstepper. But, it is the only place you can watch cable. The rooms have no air-conditioning or heating. There is a $5 "convenience fee" for using a credit card to get something from the vending machine, so bring cash. I'm not even going to chance using their "airport shuttle" to get me to my flight. Ok, there ARE some nice things about the hotel. It certainly is "boutique-y" and very cute. There is a bumping bar/restaurant in the basement, although the wait is usually really long. And it's generally pretty clean. The beds are VERY comfortable, and they provide nice toiletries. I would recommend you KNOW what you're getting into, because it is reasonably priced for a hotel downtown, and it's OK if you don't expect too much. Bottom line, the amenities/services do not match the rather beautiful decor of the hotel.
Trying to be fair wrote on November 13, 2011
I had just made my reservation one night before. When I called the hotel back to ask about their parking policy, I was greeted by the most vulgar and rudest female member of their staff. I don't think any customer should be called stupid or that any question is stupid or invalid. I have every right to ask any question I like since I am paying for my stay. I cancelled my reservation after speaking to a manager who assured he would get to the bottom of this incident. I will not change my mind nor ever attempt to stay here again because I already have a bad taste of experience of their customer service. Customer beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Very Disappointed Customer wrote on August 5, 2011
Location is good but the area does'nt look safe it lacks facilities like air conditioning and room service. It's basically clean and service is good in terms of room cleaning.
Anonymous wrote on October 22, 2008
See all reviews
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