• Home
  • My Bookings
  • My Account
  • Customer Service
  • Welcome to HotelClub
  • Sign In
  • Register

Hotel Grand Chancellor Surfers Paradise

Please enter the date you would like to Check-in
Please enter the date you would like to Check-out
As most hotels do not accept reservations exceeding 28 days in length, please reduce the number of days to 28 or less and make another reservation for the additional days.
Please make sure that you have entered at least 2 characters
Nights
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
Ages of children at the time of the trip.
Age(s) not selected. Please select age(s) and try again.
To book more than 4 rooms, call us at 1-888-656-4546
 
Call us to book!
1 800 893 8079
Expert help available 24/7
Map
Expand Map
  • Hotel Details
  • Member Reviews
  • Photos
 
Hotel Grand Chancellor Surfers Paradise

Hotel Grand Chancellor Surfers Paradise

4.5 Stars

Cnr Surfers Paradise Boulevard & Hanlan Street Surfers Paradise, Gold Coast QLD 4217


Low rate guarantee

Check Prices and Availability for this Hotel
 
Hotel Grand Chancellor Surfers Paradise Hotel entranceHotel Grand Chancellor Surfers Paradise Aerial viewHotel Grand Chancellor Surfers Paradise BathroomHotel Grand Chancellor Surfers Paradise Deluxe room
More Pictures
Rating criteria
Rating
Cleanliness 4
Facilities 3.1
Service 2.9
Location 4.7
Pricing 3
Overall 3.5
Hotel Grand Chancellor Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Famous for its sun, surf and sand, the beautiful Surfers Paradise is one of the most popular holiday destinations in Australia. Surfers Paradise is the jewel of the Gold Coast and offers a sub-tropical climate and a friendly, fun, vibrant atmosphere. The hotel also offers stylish guests rooms and leisure facilities.

Location
Conveniently located just a 150 metre walk to the beach, Hotel Grand Chancellor is only few blocks away from Jet Boat Extreme, Infinity Gold Coast and Timezone Gold Coast, largest indoor family entertainment centre.

Rooms
This property boasts 404 guest rooms, offering a variety of room types featuring spectacular ocean or city views with private balcony. All rooms are equipped with air conditioning, cable TV, work desk and refrigerator.

Restaurant
Rez 252 Restaurant & Bar offers diners daily buffet breakfast and an a la carte dinner menu. The on-site bar is an ideal place to relax with a drink.

General
Guests at Hotel Grand Chancellor Surfers Paradise can relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court. The conference centre caters for up to 600 delegates. Patrons find plenty of entertainment, dining and outdoor opportunities within the surrounding area.

Additional Information

  • NOTE: $100 refundable security deposit for credit card or $200 cash or debit card deposit is required at check in to cover any incidentals. The hotel does not accept Schoolies Bookings and will refuse check-in without refund during this period at their discretion. $250 bond per person is required from 22 November to 14 December. 1.5% surcharge will be added to any credit card transactions.

Hotel Facilities

  • Baby Sitting Service
  • Business Centre
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Laundry Services
  • Non-Smoking Rooms
  • Photocopying Facilities
  • Room Service
  • Spa / Wellness Centre
  • Tour Desk
  • Banquet Facilities
  • Child Care
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Jacuzzi / Whirlpool
  • Lift / Elevator
  • Parking Facilities
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Outdoor
  • Bar / Lounge
  • Concierge
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Facilities
  • Lobby
  • Parking Facilities (At Cost)
  • Restaurant
  • Secretarial Services
  • Tennis Court

Room Facilities

  • Air Conditioning
  • Bathroom Amenities
  • Colour TV
  • Ensuite / Private Bathroom
  • Internet Access
  • Kitchen
  • Modem / Data Port Connection
  • Radio
  • Shower
  • Tea and Coffee Making Facilities
  • Washing Machine
  • Alarm Clock
  • Bathtub
  • Disabled Facilities
  • Flat Screen TV
  • Iron / Ironing Board
  • Microwave Oven
  • Pay TV
  • Refrigerator
  • Spa Bath
  • Telephone
  • Writing Desk
  • Bathrobe
  • Cable / Satellite TV
  • Dishwasher
  • Hairdryer
  • Kettle
  • Mini Bar
  • Pay-per-view Movies
  • Safe
  • Stove / Oven
  • Voicemail

Hotel Grand Chancellor Surfers Paradise Guest Reviews (570)


Hotel Grand Chancellor Surfers Paradise
4 out of 5

Our stay at the Grand could not have been more comfortable. It is very centrally located with easy access to shops restraunts easy 1min walk to surf beach, good amenaties pool gym cafe. Great weekend thank you.

Rowpaul wrote on February 4, 2013


Hotel Grand Chancellor Surfers Paradise
4 out of 5

Great location. Walk to Cavill Ave and cafes etc that are offered there. Walk to Surfers Paradise beach. Great restaurant on site, Hanlans. Very obliging front of house staff. Rooms probably need an upgrade of televisions! Yes I would recommend this hotel to a friend and I already have.

Happy camper2 wrote on December 27, 2012


Hotel Grand Chancellor Surfers Paradise
5 out of 5

The location is excellent, easy to find and to move around in downtown. Very reasonable price plus I liked the way the room was made. I should surely try this hotel again!

canaan wrote on December 8, 2012


Hotel Grand Chancellor Surfers Paradise
4 out of 5

The location was perfect, in the middle of the city. 2 mins walk to the beach. Overall experience was enjoyable.

olig wrote on December 3, 2012


Hotel Grand Chancellor Surfers Paradise
3 out of 5

hotel staff wasnt very helpful too many schoolies in the hotel

grol wrote on November 23, 2012


See all reviews
Surf Parade Resort Gold Coast 4 Stars
Windsurfer Resort Apartments Gold Coast 3 Stars
Hi Ho Beach Apartments Gold Coast 3.5 Stars
Mantra Sun City Gold Coast 4.5 Stars
Vibe Hotel Gold Coast 4.5 Stars
Australis Sovereign Hotel Surfers Paradise 4.5 Stars
Mantra Legends Hotel Gold Coast 4.5 Stars
Crowne Plaza Hotel Surfers Paradise 4.5 Stars

Overall Guest Rating

Overall3.5 out of 5
Cleanliness4 out of 5
Facilities3.1 out of 5
Service2.9 out of 5
Location4.7 out of 5
Pricing3 out of 5

Hotel Grand Chancellor Surfers Paradise Guest Reviews

SortBy:

4 out of 5

Our stay at the Grand could not have been more comfortable. It is very centrally located with easy access to shops restraunts easy 1min walk to surf beach, good amenaties pool gym cafe. Great weekend thank you.

Review by: Rowpaul
Date stayed February 4, 2013

4 out of 5

Great location. Walk to Cavill Ave and cafes etc that are offered there. Walk to Surfers Paradise beach. Great restaurant on site, Hanlans. Very obliging front of house staff. Rooms probably need an upgrade of televisions! Yes I would recommend this hotel to a friend and I already have.

Review by: Happy camper2
Date stayed December 27, 2012

5 out of 5

The location is excellent, easy to find and to move around in downtown. Very reasonable price plus I liked the way the room was made. I should surely try this hotel again!

Review by: canaan
Date stayed December 8, 2012

4 out of 5

The location was perfect, in the middle of the city. 2 mins walk to the beach. Overall experience was enjoyable.

Review by: olig
Date stayed December 3, 2012

3 out of 5

hotel staff wasnt very helpful too many schoolies in the hotel

Review by: grol
Date stayed November 23, 2012

2 out of 5

No TV porgram, you need to pay the movies. Good location, good sea view. Very old furniture.

Review by: vida
Date stayed November 23, 2012

2 out of 5

I waited half an hour inline to even check in, followed by a 30 minute wait for someone to verify my room was ready. Very poor communication between staff. Room was nothing like the one advertised. I had a reasonable view but the room was 70s decor and floral carpet. The bathroom was old. Certainly a disappointment.

Review by: Betty11
Date stayed November 16, 2012

4 out of 5

location of hotel is excellent, room was presented well with a great view and rate paid for room was well worth it, would stay again if i was ever back there.

Review by: ajn 84
Date stayed November 11, 2012

4 out of 5

The receptionist the (older) lady was unhelpful when it comes to customer assistance. We asked about the Q1 cafe service with spa breakfast (booked)already. She did not assist and wasn't even aware it was open already. Another time I got locked out of room. Stated to go outside the door and try the intercom in the middle of the reception in the morning at 8am!!!! Didn't try the to call the room for me or provided the phone for me to use. It appeared very unproffessional for Q1 standard.

Review by: Lourdes31
Date stayed November 4, 2012

4 out of 5

Good location at surfer paradise, near hard rock cafe

Review by: Adang
Date stayed October 14, 2012

5 out of 5

I was pleasantly surprised by how good this hotel was after staying at other hotels in Surfers previously. Fabulous location, friendly and helpful staff, would have loved to have stayed longer. More than happy to recommend it.

Review by: Lenina
Date stayed October 5, 2012

4 out of 5

We only stay at the hotel for the night & the room was nice & spacious for us. Will come back again!

Review by: GucciBabe
Date stayed October 3, 2012

2 out of 5

Great spot in the heart of Surfers,friendly staff but very outdated rooms! Beds were average and no lift from carpark to foyer- had to use steps (about 20 of them). Buffet brekky for $15 was good.

Review by: Steera
Date stayed October 3, 2012

2 out of 5

Standard Room needs to be updated: Beds were very uncomfortable, shower curtain smelt like urine, room had a jug but no cups or coffee / tea bags.... Location is the only A+ i would give.

Review by: Debbiedowner
Date stayed September 25, 2012

4 out of 5

Room good, bed a bit hard and uncomfortable, very helpful friendly staff, great location in middle of surfers paradise

Review by: jewels
Date stayed September 18, 2012

4 out of 5

Excellent room, with large bed and amenties were top notch. Staff were very friendly and genuine. Recommend for stays on the Gold Coast anytime, short walk(<5mins) to anywhere in central area

Review by: Teeny
Date stayed September 12, 2012

2 out of 5

Good location, in the heart of Surfers but not great value for money. We had standard room which is quite dated as is much of Surfers but still clean and fairly quiet. Reception service needs improvement, they charged my card immediately for $100 for security when most hotels hold your details on file during your stay. They didn't tell us where breakfast was or the spa/pool. When we did find the restaurant the queue was too long, they need someone to mark off the rooms and separate staff to show people to tables and $40 for breakfast! The lobby cafe doesn't open til 10am, luckily the shopping centre cafes next door do open early. Almost missed our tour bus due to concierge and driver failing to communicate with each other

Review by: Sydneysider 36
Date stayed September 3, 2012

5 out of 5

it's in a great location, in the heart of Surfers, great staff, great rooms

Review by: Peta1
Date stayed July 25, 2012

1 out of 5

Be very careful they asked for credit card for security which is normal, however they charged my card immediately for $100 and after 3 days I am still waiting for my refund. Upon calling to ask Duty Manager was rude and said this is standard process according to the fine print. Also you have to carry your own bags up the stairs from car parks to lobby because the lift doesn't work. TV is tiny, walls are dirty and shower head doesn't work.

Review by: Duped
Date stayed July 23, 2012

4 out of 5

great hotel - however parking is an issue - you pay extra to park and we could not find a space - had to drive around for half an hour before one became available. Location is great - very central

Review by: Cath S
Date stayed July 11, 2012

Hotel Grand Chancellor Surfers Paradise photos

Hotel Grand Chancellor Surfers Paradise Hotel entrance
Hotel Entrance
Hotel Grand Chancellor Surfers Paradise Aerial view
Aerial view
Hotel Grand Chancellor Surfers Paradise Deluxe room
Deluxe Room
Hotel Grand Chancellor Surfers Paradise Fitness room
Fitness Room
Hotel Grand Chancellor Surfers Paradise Bathroom
Bathroom
Hotel Grand Chancellor Surfers Paradise Bathroom
Bathroom
Hotel Grand Chancellor Surfers Paradise Deluxe room
Deluxe Room
Hotel Grand Chancellor Surfers Paradise Premium room
Premium Room
Hotel Grand Chancellor Surfers Paradise Hotel entrance
Hotel Entrance
SSLA Better Business Bureau Program
Orbitz