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Hotel Emporio Acapulco

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Hotel Emporio Acapulco

Hotel Emporio Acapulco

3 Stars

Costera Miguel Aleman Avenue 121 Fraccionamiento Magallanes Acapulco Guerrero 39670


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Hotel Emporio Acapulco Hotel exteriorHotel Emporio Acapulco Swimming poolHotel Emporio Acapulco LobbyHotel Emporio Acapulco Beach
More Pictures
Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 4
Location 4
Pricing 4
Overall 4.2
Featuring an elegant decor and a warm hospitality, Hotel Emporio Acapulco welcomes you for an unforgettable vacation.

Location
Located in the heart of the most beautiful and spectacular bay of Mexico, the Hotel Emporio Acapulco offers traditional hospitality. It is at easy access to the most important commercial zones, craft markets as well as cultural and historic attractions.

Rooms
The hotel has 419 rooms that are totally decorated in good colours and fully equipped with the amenities, where some of them have balcony and offer views of the bay.

Restaurant
The Thai food fusion specialties mark the identity of Sunset Lounge, a seashore restaurant from where you will appreciate luminous sunsets while you delight your taste with the best dishes. The Sushi and Martini Bar Arka offers the most complete variety of drinks and snacks in a romantic and sophisticated social environment.

General
The biggest and most spectacular pool in the Golden Zone of Acapulco is surrounded by a pleasant environment full of abundant vegetation and exotic birds, as well as a great variety of different areas for all tastes.

Additional Information

  • NOTE: The Cabana section at the beach has an additional charge. The payment can be used as a 100% credit for food and beverage consumption inside the cabin.

Hotel Facilities

  • Bar / Lounge
  • Parking Facilities
  • Conference Facilities
  • Restaurant
  • Lobby
  • Swimming Pool - Outdoor

Room Facilities

  • Air Conditioning
  • Telephone
  • Ensuite / Private Bathroom
  • Safe

Hotel Emporio Acapulco Guest Reviews (4)


Hotel Emporio Acapulco
1 out of 5

There was not AC in the room. Even after it was reported, the hotel did not do anything about. Staff was rude. Not very accomodating.

CesarA wrote on January 22, 2012


Hotel Emporio Acapulco
3 out of 5

The amenities outdoors are amazing. Swimming pools are beautiful and the sunsets at the infiniti pool are amazing. Indoors the hotel needs improvement. Lobby needs to be air conditioned with the high temperatures of Acapulco. An area that requires immediate attention is the service from staff. Room assigned was standard and not the "privilige suite" paid for. This happened to our friends too. We complained and were provided what we paid for. My final comment is regarding the service and knowledge of bellboys, front desk. It appears no one has the experience or knowledge to recommend even a "seafood" location. We asked multiple staff and beyond blank stares we received unhelpful recommendations. Perhaps the staff is inexperienced or new? I believe a hotel catering to this level of clientele should at least have a concierge. Very disatisfied with the hotel staff.

Experienced Mexico wander wrote on November 25, 2011


Hotel Emporio Acapulco
4 out of 5

The hotel is allright, but staying in Acapulco when all the people from Mexico City have their easterholiday in Acapulco, is just too much.

Anonymous wrote on May 16, 2011


Hotel Emporio Acapulco
4.8 out of 5

Upscale and location makes this hotel #1

Anonymous wrote on March 21, 2007


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The Fairmont Acapulco Princess Hotel 4 Stars
Crowne Plaza Hotel Acapulco 3 Stars
Qualton Parador Del Sol Hotel Acapulco 3 Stars
The Fairmont Pierre Marques Resort 4 Stars
Acamar Beach Resort Acapulco 3.5 Stars
El Cano Hotel Acapulco 3 Stars
El Presidente Hotel Acapulco 3 Stars
Krystal Beach Acapulco 3 Stars
Grand Hotel Acapulco 3 Stars

Overall Guest Rating

Overall4.2 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service4 out of 5
Location4 out of 5
Pricing4 out of 5

Hotel Emporio Acapulco Guest Reviews

SortBy:

1 out of 5

There was not AC in the room. Even after it was reported, the hotel did not do anything about. Staff was rude. Not very accomodating.

Review by: CesarA
Date stayed January 22, 2012

3 out of 5

The amenities outdoors are amazing. Swimming pools are beautiful and the sunsets at the infiniti pool are amazing. Indoors the hotel needs improvement. Lobby needs to be air conditioned with the high temperatures of Acapulco. An area that requires immediate attention is the service from staff. Room assigned was standard and not the "privilige suite" paid for. This happened to our friends too. We complained and were provided what we paid for. My final comment is regarding the service and knowledge of bellboys, front desk. It appears no one has the experience or knowledge to recommend even a "seafood" location. We asked multiple staff and beyond blank stares we received unhelpful recommendations. Perhaps the staff is inexperienced or new? I believe a hotel catering to this level of clientele should at least have a concierge. Very disatisfied with the hotel staff.

Review by: Experienced Mexico wander
Date stayed November 25, 2011

4 out of 5

The hotel is allright, but staying in Acapulco when all the people from Mexico City have their easterholiday in Acapulco, is just too much.

Review by: Anonymous
Date stayed May 16, 2011

4.8 out of 5

Upscale and location makes this hotel #1

Review by: Anonymous
Date stayed March 21, 2007

Hotel Emporio Acapulco photos

Hotel Emporio Acapulco Hotel exterior
Hotel Exterior
Hotel Emporio Acapulco Swimming pool
Swimming pool
Hotel Emporio Acapulco Beach
Beach
Hotel Emporio Acapulco Banquet room
Banquet room
Hotel Emporio Acapulco Bar
Bar
Hotel Emporio Acapulco Restaurant
Restaurant
Hotel Emporio Acapulco Bathroom
Bathroom
Hotel Emporio Acapulco Hotel room
Hotel Room
Hotel Emporio Acapulco Lobby
Lobby
Hotel Emporio Acapulco Banquet room
Banquet room
Hotel Emporio Acapulco Pool
Pool
Hotel Emporio Acapulco Restaurant
Restaurant
Hotel Emporio Acapulco Bar
Bar
Hotel Emporio Acapulco Hotel room
Hotel Room
Hotel Emporio Acapulco Hotel exterior
Hotel Exterior
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