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Hotel Ambasciatori Florence
4 StarsVia Luigi Alamanni 3 Florence 50123
|
Rating
|
|
|---|---|
| Cleanliness | 5 |
| Facilities | 4 |
| Service | 1 |
| Location | 5 |
| Pricing | 2 |
| Overall | 3.4 |
Location
This property is opposite the Santa Maria Novella Railway Station and is just a short walk from the cathedral, congress and the exhibition halls.
Rooms
Hotel Ambasciatori Florence boasts attractive guestrooms, 6 of which are junior suites and all are equipped with modern amenities for your convenience and comfort.
Restaurant
At the onsite, there is La pergola room, offering buffet breakfast and the Acquarium cocktail lounge with Sat TV, available for total relaxation.
General
The hotel provides a meeting room, adaptable and equipped for 60 to 70 people. In addition, two spacious garages are also available in the vicinity.
Hotel Facilities
- Banquet Facilities
- Currency Exchange Services
- Faxing Facilities
- Lift / Elevator
- Safe Deposit Box
- Bar / Lounge
- Dining Room
- Internet Access - High Speed
- Parking Facilities
- Secretarial Services
- Conference Facilities
- Disabled Facilities
- Laundry Services
- Room Service
- Tour Desk
Room Facilities
- Air Conditioning
- Mini Bar
- Cable / Satellite TV
- Telephone
- Ensuite / Private Bathroom
Hotel Ambasciatori Florence Guest Reviews
We reached Florence on 9 Dec 2011 morning. The first joy was finding the hotel is right across the Firenze Station, soon it was disappointment. We find the male hotel staff’s attitude at the check in is very unwelcoming, especially to Asian travelers. We were next in the line to check in while we were queuing a bit to the left of the guests in front of us. Another local Italian travelers came about 5mins later and queued slightly to the right. After the guests in front left, we went up but was curtly waved to stand aside by the male hotel staff and he insisted the Italian travelers came before us. The Italian travelers even try to explain to him we were ahead of them but he refused to listen, and all these while he spoke but never even look at us nor tell us to queue up after the pair of Italian travelers he insisted on serving first. Slightly before our incident, another Asian traveler wanted to exchange her key pass and was sternly “warn” by him she need to queue in future. While another local traveler could get a quick reply from him politely. This double standard is really distasteful. If the hotel do not served Asian travelers, they should state so. We are happily to book elsewhere. Our experience in Venice and Rome is 100% much nicer and welcoming! While we finally could check in when another female staff came into the counter. She is much better in attitude than the male staff, but only slight. I must said our experience in other Italy hotels is really so much better. Small gestures like internet log-in information would be passed to us at the check-in counter or have the slip brought up to our room later. For Ambasciatori we were impolitely asked go down personally to reception to request when we phoned the receptionist from our room. Beware of using the safe of this hotel. Due to the safe was not unlocked by the previous guest, we were given a mater-key password to unlock the safe. We let the password slip lying around and went out only returned to find the safe was unlocked. Well we cannot really determined if we did accidentally left it opened but we found out the master-key can be used to open the safe even after we changed to our personal password, except from closing it which you need to key in the changed password. Nothing was lost but this is very frightening. Ambasciatori really leaved a bad taste and experience. Albeit the poor service and I must said the room is in good conditions and cleanliness. The executive double we got is the largest one so far in our travel through Italy and we were given the handicapped room (we did not request this). They have a very large and nicely modern decorated lounge with comfortable sofa seats. The stay could have been much more better if not for the poor receptionist service. I would not recommend the stay even if the room is fantastic.
Lpulitude wrote on December 19, 2011
consiglio questo albergo. Qualità prezzo nulla da dire. Personale molto cortese. Camere pulite e moderne. Vi trovate anche in centro e davanti alla stazione.
ugo.righi wrote on November 9, 2011
Molto bello e moderno. Proprio di fronte alla stazione. Mi sono trovato molto bene. Poi per andare in centro ci si può andare a piedi, solo 5 minuti. Per la colazione c'è tanta scelta e se c'è molta gente sono anche veloci a rimpiazzare tutto. Lo consiglio veramente.
mlore70123 wrote on November 8, 2011
Good hotel. Not in the city center, but very conviently located next to the metro station. 10 minutes to the Piazza Duomo.
Enric Corbero wrote on January 7, 2009
Room had not been cleaned. They sent someone up when I reported this, and it was cleaned way to fast for me to believe a thorough job had been done. It just didn't feel clean then.
Anonymous wrote on April 4, 2008
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