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Hotel Ambasciatori Florence

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Hotel Ambasciatori Florence

Hotel Ambasciatori Florence

4 Stars

Via Luigi Alamanni 3 Florence 50123


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Hotel Ambasciatori Florence RoomHotel Ambasciatori Florence Restaurant & barHotel Ambasciatori Florence Breakfast roomHotel Ambasciatori Florence Reception
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 1
Location 5
Pricing 2
Overall 3.2
The city's attractions are on your doorstep when you choose to stay at the Hotel Ambasciatori Florence, a modern, downtown hotel,

Location
This property is opposite the Santa Maria Novella Railway Station and is just a short walk from the cathedral, congress and the exhibition halls.

Rooms
Hotel Ambasciatori Florence boasts attractive guestrooms, 6 of which are junior suites and all are equipped with modern amenities for your convenience and comfort.

Restaurant
At the onsite, there is La pergola room, offering buffet breakfast and the Acquarium cocktail lounge with Sat TV, available for total relaxation.

General
The hotel provides a meeting room, adaptable and equipped for 60 to 70 people. In addition, two spacious garages are also available in the vicinity.

Hotel Facilities

  • Banquet Facilities
  • Currency Exchange Services
  • Faxing Facilities
  • Lift / Elevator
  • Safe Deposit Box
  • Bar / Lounge
  • Dining Room
  • Internet Access - High Speed
  • Parking Facilities
  • Secretarial Services
  • Conference Facilities
  • Disabled Facilities
  • Laundry Services
  • Room Service
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Mini Bar
  • Cable / Satellite TV
  • Telephone
  • Ensuite / Private Bathroom

Hotel Ambasciatori Florence Guest Reviews (23)


Hotel Ambasciatori Florence
2 out of 5

We reached Florence on 9 Dec 2011 morning. The first joy was finding the hotel is right across the Firenze Station, soon it was disappointment. We find the male hotel staff’s attitude at the check in is very unwelcoming, especially to Asian travelers. We were next in the line to check in while we were queuing a bit to the left of the guests in front of us. Another local Italian travelers came about 5mins later and queued slightly to the right. After the guests in front left, we went up but was curtly waved to stand aside by the male hotel staff and he insisted the Italian travelers came before us. The Italian travelers even try to explain to him we were ahead of them but he refused to listen, and all these while he spoke but never even look at us nor tell us to queue up after the pair of Italian travelers he insisted on serving first. Slightly before our incident, another Asian traveler wanted to exchange her key pass and was sternly “warn” by him she need to queue in future. While another local traveler could get a quick reply from him politely. This double standard is really distasteful. If the hotel do not served Asian travelers, they should state so. We are happily to book elsewhere. Our experience in Venice and Rome is 100% much nicer and welcoming! While we finally could check in when another female staff came into the counter. She is much better in attitude than the male staff, but only slight. I must said our experience in other Italy hotels is really so much better. Small gestures like internet log-in information would be passed to us at the check-in counter or have the slip brought up to our room later. For Ambasciatori we were impolitely asked go down personally to reception to request when we phoned the receptionist from our room. Beware of using the safe of this hotel. Due to the safe was not unlocked by the previous guest, we were given a mater-key password to unlock the safe. We let the password slip lying around and went out only returned to find the safe was unlocked. Well we cannot really determined if we did accidentally left it opened but we found out the master-key can be used to open the safe even after we changed to our personal password, except from closing it which you need to key in the changed password. Nothing was lost but this is very frightening. Ambasciatori really leaved a bad taste and experience. Albeit the poor service and I must said the room is in good conditions and cleanliness. The executive double we got is the largest one so far in our travel through Italy and we were given the handicapped room (we did not request this). They have a very large and nicely modern decorated lounge with comfortable sofa seats. The stay could have been much more better if not for the poor receptionist service. I would not recommend the stay even if the room is fantastic. Stayed December 2011, traveled as a couple

Lpulitude wrote on July 23, 2012


Hotel Ambasciatori Florence
4 out of 5

ho scelto questo albergo per la posizione e prezzo. Se sceglievoo un pò fuori dovevo pagare il taxi. tutto di design. personale molto disponibile e cortese. camere belle e confortevoli. lo consiglio

mlore70123 wrote on January 14, 2012


Hotel Ambasciatori Florence
5 out of 5

mi sono trovata molto bene. tutto perfetto. bellissimo albergo di moderno. belle camere, staff cortese. hotel centralissimo

laura74 wrote on January 14, 2012


Hotel Ambasciatori Florence
2 out of 5

We reached Florence on 9 Dec 2011 morning. The first joy was finding the hotel is right across the Firenze Station, soon it was disappointment. We find the male hotel staff’s attitude at the check in is very unwelcoming, especially to Asian travelers. We were next in the line to check in while we were queuing a bit to the left of the guests in front of us. Another local Italian travelers came about 5mins later and queued slightly to the right. After the guests in front left, we went up but was curtly waved to stand aside by the male hotel staff and he insisted the Italian travelers came before us. The Italian travelers even try to explain to him we were ahead of them but he refused to listen, and all these while he spoke but never even look at us nor tell us to queue up after the pair of Italian travelers he insisted on serving first. Slightly before our incident, another Asian traveler wanted to exchange her key pass and was sternly “warn” by him she need to queue in future. While another local traveler could get a quick reply from him politely. This double standard is really distasteful. If the hotel do not served Asian travelers, they should state so. We are happily to book elsewhere. Our experience in Venice and Rome is 100% much nicer and welcoming! While we finally could check in when another female staff came into the counter. She is much better in attitude than the male staff, but only slight. I must said our experience in other Italy hotels is really so much better. Small gestures like internet log-in information would be passed to us at the check-in counter or have the slip brought up to our room later. For Ambasciatori we were impolitely asked go down personally to reception to request when we phoned the receptionist from our room. Beware of using the safe of this hotel. Due to the safe was not unlocked by the previous guest, we were given a mater-key password to unlock the safe. We let the password slip lying around and went out only returned to find the safe was unlocked. Well we cannot really determined if we did accidentally left it opened but we found out the master-key can be used to open the safe even after we changed to our personal password, except from closing it which you need to key in the changed password. Nothing was lost but this is very frightening. Ambasciatori really leaved a bad taste and experience. Albeit the poor service and I must said the room is in good conditions and cleanliness. The executive double we got is the largest one so far in our travel through Italy and we were given the handicapped room (we did not request this). They have a very large and nicely modern decorated lounge with comfortable sofa seats. The stay could have been much more better if not for the poor receptionist service. I would not recommend the stay even if the room is fantastic.

Lpulitude wrote on December 19, 2011


Hotel Ambasciatori Florence
5 out of 5

consiglio questo albergo. Qualità prezzo nulla da dire. Personale molto cortese. Camere pulite e moderne. Vi trovate anche in centro e davanti alla stazione.

ugo.righi wrote on November 9, 2011


See all reviews
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Overall Guest Rating

Overall3.2 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service1 out of 5
Location5 out of 5
Pricing2 out of 5

Hotel Ambasciatori Florence Guest Reviews

SortBy:

2 out of 5

We reached Florence on 9 Dec 2011 morning. The first joy was finding the hotel is right across the Firenze Station, soon it was disappointment. We find the male hotel staff’s attitude at the check in is very unwelcoming, especially to Asian travelers. We were next in the line to check in while we were queuing a bit to the left of the guests in front of us. Another local Italian travelers came about 5mins later and queued slightly to the right. After the guests in front left, we went up but was curtly waved to stand aside by the male hotel staff and he insisted the Italian travelers came before us. The Italian travelers even try to explain to him we were ahead of them but he refused to listen, and all these while he spoke but never even look at us nor tell us to queue up after the pair of Italian travelers he insisted on serving first. Slightly before our incident, another Asian traveler wanted to exchange her key pass and was sternly “warn” by him she need to queue in future. While another local traveler could get a quick reply from him politely. This double standard is really distasteful. If the hotel do not served Asian travelers, they should state so. We are happily to book elsewhere. Our experience in Venice and Rome is 100% much nicer and welcoming! While we finally could check in when another female staff came into the counter. She is much better in attitude than the male staff, but only slight. I must said our experience in other Italy hotels is really so much better. Small gestures like internet log-in information would be passed to us at the check-in counter or have the slip brought up to our room later. For Ambasciatori we were impolitely asked go down personally to reception to request when we phoned the receptionist from our room. Beware of using the safe of this hotel. Due to the safe was not unlocked by the previous guest, we were given a mater-key password to unlock the safe. We let the password slip lying around and went out only returned to find the safe was unlocked. Well we cannot really determined if we did accidentally left it opened but we found out the master-key can be used to open the safe even after we changed to our personal password, except from closing it which you need to key in the changed password. Nothing was lost but this is very frightening. Ambasciatori really leaved a bad taste and experience. Albeit the poor service and I must said the room is in good conditions and cleanliness. The executive double we got is the largest one so far in our travel through Italy and we were given the handicapped room (we did not request this). They have a very large and nicely modern decorated lounge with comfortable sofa seats. The stay could have been much more better if not for the poor receptionist service. I would not recommend the stay even if the room is fantastic. Stayed December 2011, traveled as a couple

Review by: Lpulitude
Date stayed July 23, 2012

4 out of 5

ho scelto questo albergo per la posizione e prezzo. Se sceglievoo un pò fuori dovevo pagare il taxi. tutto di design. personale molto disponibile e cortese. camere belle e confortevoli. lo consiglio

Review by: mlore70123
Date stayed January 14, 2012

5 out of 5

mi sono trovata molto bene. tutto perfetto. bellissimo albergo di moderno. belle camere, staff cortese. hotel centralissimo

Review by: laura74
Date stayed January 14, 2012

2 out of 5

We reached Florence on 9 Dec 2011 morning. The first joy was finding the hotel is right across the Firenze Station, soon it was disappointment. We find the male hotel staff’s attitude at the check in is very unwelcoming, especially to Asian travelers. We were next in the line to check in while we were queuing a bit to the left of the guests in front of us. Another local Italian travelers came about 5mins later and queued slightly to the right. After the guests in front left, we went up but was curtly waved to stand aside by the male hotel staff and he insisted the Italian travelers came before us. The Italian travelers even try to explain to him we were ahead of them but he refused to listen, and all these while he spoke but never even look at us nor tell us to queue up after the pair of Italian travelers he insisted on serving first. Slightly before our incident, another Asian traveler wanted to exchange her key pass and was sternly “warn” by him she need to queue in future. While another local traveler could get a quick reply from him politely. This double standard is really distasteful. If the hotel do not served Asian travelers, they should state so. We are happily to book elsewhere. Our experience in Venice and Rome is 100% much nicer and welcoming! While we finally could check in when another female staff came into the counter. She is much better in attitude than the male staff, but only slight. I must said our experience in other Italy hotels is really so much better. Small gestures like internet log-in information would be passed to us at the check-in counter or have the slip brought up to our room later. For Ambasciatori we were impolitely asked go down personally to reception to request when we phoned the receptionist from our room. Beware of using the safe of this hotel. Due to the safe was not unlocked by the previous guest, we were given a mater-key password to unlock the safe. We let the password slip lying around and went out only returned to find the safe was unlocked. Well we cannot really determined if we did accidentally left it opened but we found out the master-key can be used to open the safe even after we changed to our personal password, except from closing it which you need to key in the changed password. Nothing was lost but this is very frightening. Ambasciatori really leaved a bad taste and experience. Albeit the poor service and I must said the room is in good conditions and cleanliness. The executive double we got is the largest one so far in our travel through Italy and we were given the handicapped room (we did not request this). They have a very large and nicely modern decorated lounge with comfortable sofa seats. The stay could have been much more better if not for the poor receptionist service. I would not recommend the stay even if the room is fantastic.

Review by: Lpulitude
Date stayed December 19, 2011

5 out of 5

consiglio questo albergo. Qualità prezzo nulla da dire. Personale molto cortese. Camere pulite e moderne. Vi trovate anche in centro e davanti alla stazione.

Review by: ugo.righi
Date stayed November 9, 2011

5 out of 5

Molto bello e moderno. Proprio di fronte alla stazione. Mi sono trovato molto bene. Poi per andare in centro ci si può andare a piedi, solo 5 minuti. Per la colazione c'è tanta scelta e se c'è molta gente sono anche veloci a rimpiazzare tutto. Lo consiglio veramente.

Review by: mlore70123
Date stayed November 8, 2011

4 out of 5

Good hotel. Not in the city center, but very conviently located next to the metro station. 10 minutes to the Piazza Duomo.

Review by: Enric Corbero
Date stayed January 7, 2009

3.8 out of 5

Room had not been cleaned. They sent someone up when I reported this, and it was cleaned way to fast for me to believe a thorough job had been done. It just didn't feel clean then.

Review by: Anonymous
Date stayed April 4, 2008

4 out of 5

Easy walking distance to train station and the rest of the city. Good breakfast available. Reasonable value.

Review by: grant currie
Date stayed October 28, 2007

4.4 out of 5

The staff at the front desk were extreamly helpful. Making it a point to help you with a smile.

Review by: debbie klein
Date stayed September 24, 2007

2.6 out of 5

Next to main train station is good , but the windows and balcony are very dirty, lift is not stable, feel dangerous, staff are not polite, price is depend on what room I stayed. first two days I stayed in cheap but small room, third days I change to more expensive but spacious room.

Review by: Chung-Chih Yu
Date stayed October 24, 2006

2 out of 5

poor breakfast

Review by: Anonymous
Date stayed July 28, 2006

3.6 out of 5

Reception service slow, but polite and very helpful. Bar area not very lively, lacked atmosphere. Breakfast very good. Corridoors occasionally noisy during the night - late night arrivals by train?

Review by: Anonymous
Date stayed April 18, 2006

1 out of 5

This in an excellent hotel, centrally located near the main rail station. The service and facilities are of the finest order.

Review by: Harry Wippell
Date stayed April 8, 2006

4.4 out of 5

Friendly staff. Central location next to bus terminal and train station (with all the pros and cons), walking distance to all the major sights. Good breakfast. In the heating season the rooms on the top floor are overheated. Try to get a room on the second or third floor!

Review by: Anonymous
Date stayed March 26, 2006

4.4 out of 5

This pleasant modern hotel was conveniently located behind the Santa Maria Novella station, and it made it easy to come and go throughout Florence by foot.

Review by: Anonymous
Date stayed March 3, 2006

3.6 out of 5

First they gave us a room with a twin bed instead of a double bed and we had to ask them to change it. Also it was the only hotel where they kept our passports and moreover they forgot to return them, so we found ourselves in Rome without any id. We had to return ourselves to Florence to recover our passports, at our own expenses.

Review by: ispir marian
Date stayed March 3, 2006

4.4 out of 5

Great hotel, conveniently located, substantial breakfast, large comfortable rooms.

Review by: Marina Grebenkova
Date stayed December 15, 2005

4.8 out of 5

Service and food at breakfast was excellent, but service in the reception was quite average.

Review by: Anonymous
Date stayed September 8, 2005

5 out of 5

The Ambasciatori Hotel is conveniently located across from the train station. I stayed in the Hotel for 6 days and was impressed with the room, service, and the breakfast. I would stay there again on my next visit.

Review by: Bruce Kanegai
Date stayed July 27, 2004

Hotel Ambasciatori Florence photos

Hotel Ambasciatori Florence Room
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Hotel Ambasciatori Florence Restaurant & bar
Restaurant & Bar
Hotel Ambasciatori Florence Reception
Reception
Hotel Ambasciatori Florence Room
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Hotel Ambasciatori Florence Room
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Hotel Ambasciatori Florence Breakfast room
Breakfast room
Hotel Ambasciatori Florence Suite
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Hotel Ambasciatori Florence Room
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