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Holiday Inn Townsville

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Holiday Inn Townsville

Holiday Inn Townsville

4.5 Stars

334 Finders Mall Townsville QLD 4810


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Holiday Inn Townsville ExteriorHoliday Inn Townsville King roomHoliday Inn Townsville LobbyHoliday Inn Townsville Reception
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Rating criteria
Rating
Cleanliness 3
Facilities 3
Service 4
Location 4
Pricing 3
Overall 3.4
The Holiday Inn Townsville is an urban chic high-rise hotel that is nicknamed 'the Sugar Shaker' due to its shape and appearance. As Townsville's tallest building, the hotel overlooks the Coral Sea and scenic Magnetic Island. Decorated in warm bronze tones with bright red accents, indigenous artworks adorn the lobby of this 199 room property. The property is within walking distance of the Magnetic Island Ferry, and the Townsville Strand with access to the beach, shopping, and all the activities. It is less than 3 km to Castle Hill, an isolated pink granite monolith in the centre of town.

Location
Just 11 km from Townsville Airport, this Holiday Inn is located in the heart of the Townsville, Australia Central Business District. The IMAX Dome Theatre, the Museum of Tropical Queensland, and Tropical Diving for trips on the Great Barrier Reef, are all within 1 km.

Rooms
The rooms at the Holiday Inn feature mini bars, refrigerators, power showers, and eye-catching art on the walls. They come with bathrobes and high speed Internet access. All rooms have air-conditioning.

Restaurant
There's a restaurant, lounge, 24 hour room service, and kids eat free.

General
The Holiday Inn Townsville features a business centre, fitness centre, outdoor pool, live entertainment, and kids activities. There is easy access to Jupiters Casino with 300 slot machines and 20 table games.

Additional Information

  • 7 km to the Airport (Townsville)

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Non-Smoking Rooms
  • Photocopying Facilities
  • Room Service
  • Tour Desk
  • Bar / Lounge
  • Currency Exchange Services
  • Internet Access - High Speed
  • Laundry Services
  • Parking Facilities
  • Reception
  • Safe Deposit Box
  • Business Centre
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Restaurant
  • Secretarial Services

Room Facilities

  • Air Conditioning
  • Cable / Satellite TV
  • Ensuite / Private Bathroom
  • Internet Access
  • Kitchenette
  • Modem / Data Port Connection
  • Radio
  • Tea and Coffee Making Facilities
  • Voicemail
  • Alarm Clock
  • Colour TV
  • Flat Screen TV
  • Iron / Ironing Board
  • Microwave Oven
  • Pay TV
  • Safe
  • Telephone
  • Writing Desk
  • Bathroom Amenities
  • Crockery / Cutlery
  • Hairdryer
  • Kettle
  • Mini Bar
  • Pay-per-view Movies
  • Shower
  • Valet Service

Holiday Inn Townsville Guest Reviews (26)


Holiday Inn Townsville
3 out of 5

This time quite average. Fridge were not working upon arrival, got a new one later. Poor light in bathroom, (1 bulb blew in the morning). Doublemadrass in bed towards window was extremely soft, me and my wife 135 kg. together felt we were sleeping in a fan, tight together sort of. Hole left for eventual fitting in bathroom ? Staff extremely nice however.

Diver wrote on June 29, 2012


Holiday Inn Townsville
4 out of 5

Reception staff a great help, room terrific, location perfect, walked everywhere including to the Magnetic Is ferry, only 15min away. Nice bar, we didn't eat there so can't comment on that.

Graeme wrote on June 11, 2012


Holiday Inn Townsville
3 out of 5

RIGHT OPPOSITE LEAGUES CLUB,CHECKIN WAS A BREEZE. THE ROOM WAS QUITE ACCEPTABLE. ASKED AFTER THE FIRST NIGHT FOR SOFTER AND THINER PILLOWS AND RECEIVED FIVE ASSORTED,FANTASIC.NO PARKING ONSITE BUT WAS OFFERED SPACE IN A CARPARK BEHIND THAT THEY HAVE SPACE IN. GREAT UNTIL TRYING TO GET CAR OUT AND HOTEL SLUGS YOU $10/NIGHT. THAT WOULD HAVE BEEN OK IF WAS TOLD AT CHECKIN. ROOF TOP POOL AND SUNNING AREA LOOKED GREAT.B'FAST WAS A HUGE DISAPPOINTMENT-COFFEE MACHINE MADE TERRIBLE COFFEE NOT GOOD TASTE AND LUKE WARM.HOT BUFFET FOOD WAS LUKE WARM, BACON LIKE LEATHER EGGS WAY OVER COOKED ETC. WHEN WE WERE THERE NOT VERY BUSY FOR B;FAST, NO WONDER. HEAD COOK AND MANAGEMENT NEED TO LIFT THEIR GAME IN THIS AREA...

Anonymous wrote on May 31, 2012


Holiday Inn Townsville
5 out of 5

Being a frequent business traveller to Townsville I have stayed in a number of various hotels including the Holiday Inn. On previous visits I found the hotel to be very outdated and somehwat overpriced. On my most recent visit however the hotel had undergone a major renovation. The rooms were spotless and very comfortable and the price was excellent. Keep up the good work.

Anonymous wrote on March 18, 2012


Holiday Inn Townsville
4 out of 5

This hotel has recently been refurbished and it is a significant improvement. Bed was very comfortable and well appointed.

Greg Powell wrote on July 19, 2011


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Overall Guest Rating

Overall3.4 out of 5
Cleanliness3 out of 5
Facilities3 out of 5
Service4 out of 5
Location4 out of 5
Pricing3 out of 5

Holiday Inn Townsville Guest Reviews

SortBy:

3 out of 5

This time quite average. Fridge were not working upon arrival, got a new one later. Poor light in bathroom, (1 bulb blew in the morning). Doublemadrass in bed towards window was extremely soft, me and my wife 135 kg. together felt we were sleeping in a fan, tight together sort of. Hole left for eventual fitting in bathroom ? Staff extremely nice however.

Review by: Diver
Date stayed June 29, 2012

4 out of 5

Reception staff a great help, room terrific, location perfect, walked everywhere including to the Magnetic Is ferry, only 15min away. Nice bar, we didn't eat there so can't comment on that.

Review by: Graeme
Date stayed June 11, 2012

3 out of 5

RIGHT OPPOSITE LEAGUES CLUB,CHECKIN WAS A BREEZE. THE ROOM WAS QUITE ACCEPTABLE. ASKED AFTER THE FIRST NIGHT FOR SOFTER AND THINER PILLOWS AND RECEIVED FIVE ASSORTED,FANTASIC.NO PARKING ONSITE BUT WAS OFFERED SPACE IN A CARPARK BEHIND THAT THEY HAVE SPACE IN. GREAT UNTIL TRYING TO GET CAR OUT AND HOTEL SLUGS YOU $10/NIGHT. THAT WOULD HAVE BEEN OK IF WAS TOLD AT CHECKIN. ROOF TOP POOL AND SUNNING AREA LOOKED GREAT.B'FAST WAS A HUGE DISAPPOINTMENT-COFFEE MACHINE MADE TERRIBLE COFFEE NOT GOOD TASTE AND LUKE WARM.HOT BUFFET FOOD WAS LUKE WARM, BACON LIKE LEATHER EGGS WAY OVER COOKED ETC. WHEN WE WERE THERE NOT VERY BUSY FOR B;FAST, NO WONDER. HEAD COOK AND MANAGEMENT NEED TO LIFT THEIR GAME IN THIS AREA...

Review by: Anonymous
Date stayed May 31, 2012

5 out of 5

Being a frequent business traveller to Townsville I have stayed in a number of various hotels including the Holiday Inn. On previous visits I found the hotel to be very outdated and somehwat overpriced. On my most recent visit however the hotel had undergone a major renovation. The rooms were spotless and very comfortable and the price was excellent. Keep up the good work.

Review by: Anonymous
Date stayed March 18, 2012

4 out of 5

This hotel has recently been refurbished and it is a significant improvement. Bed was very comfortable and well appointed.

Review by: Greg Powell
Date stayed July 19, 2011

4 out of 5

Good location, good accommodation, clean comfortable, great breakfast service, rooms have been refurbished. Only 'complaint' is the shower doors don't seal so the bathmat ends up sodden. Recommended if you require a central location from which to do buisness.

Review by: Malcolm Irwin
Date stayed July 1, 2011

4.4 out of 5

Whilst i enjoyed my stay i couldnt access the pool due to cyclone damage. Given the heat in March I did miss it

Review by: Anonymous
Date stayed March 30, 2011

4.8 out of 5

Good price for what you get. Rooms refurbished and clean. Lovely modern feel with pillow choice, mini bar. In city central across from Cowboys Leagues Club and up from Cinemas. Problem is a lot of roadwork in Mall at moment but still worthwhile. Parking is extra. Lovely staff. Breakfast is worth a look because of variety but bacon is rubbery and broiled which spoils English Breakfast thing. All round good value for money.

Review by: Anonymous
Date stayed October 25, 2010

4 out of 5

Nice hotel in centre of town. Unfortunately road works were being carried out and makes parking terrible. Beds are comfortable and the breakfast was nice. We went down for Father's Day so was more expensive as there was football on the night before as well. Overall all a nice experience and would recommend.

Review by: Anonymous
Date stayed September 6, 2010

4 out of 5

I had an upper floor upgraded room, great bed, comfortable and stylish appointments and decor. Staff friendly and helpful. Id stay here again ..

Review by: Garry Jobson
Date stayed July 13, 2010

5 out of 5

We very much enjoyed our stay here. The hotel is clean, spacious and within walking distance to major attractions. I will definitely go back!

Review by: Anonymous
Date stayed November 6, 2009

5 out of 5

great hotel,terrific staff,lovely room,would stay there again

Review by: annie newling
Date stayed November 1, 2009

3.8 out of 5

Good value and reasonable quality. Well priced in a very central location

Review by: Anonymous
Date stayed October 8, 2009

3.8 out of 5

The hotel has been refurbished, being a building executive i thought the finish prety average with detail not done well (inadequate towel rails in bathroom, leaking shower base, poor paint finishes throughout) in the dining room equipment was inadequate sith some new items broken down already including the coffee machine that sprayed me with milk froth!) Employees were very concerned and all showed they really cared, so the result was much better than it could have been.

Review by: Michael REYNOLDS
Date stayed October 2, 2009

5 out of 5

Nice hotel, good stay.

Review by: Jialin Long
Date stayed January 12, 2009

4.6 out of 5

My wife is a person with a disability but the hotel does not cater for the disabled. Not one room had a walk in shower, they all have bath tubs which my wife had great difficulty with. I requested a chair to assist my wife getting in and out of the bath but the chair was unsuitable because it was a "terrace" chair with curved arms. There wasn't one with a straight top to hold on to. There were no "non slip" mats for the bath which was very slippery. Otherwise, the hotel was very nice, quiet, beautiful view and value for money.

Review by: Warwick and Dawn Torrens
Date stayed October 30, 2008

3.2 out of 5

The centre of town is very quiet, with many closed down buildings. People just hang about in the square outside the hotel. The only time I felt slightly uncomfortable was coming back alone late at night, but no problemts. The view from the rooms is good through. Note the hotel advised me that a taxi was cheaper than the airport shuttle bus: for one person this is incorrect/for two people its about on par.

Review by: Anonymous
Date stayed March 22, 2008

3.2 out of 5

Restaurant service very poor, even during non busy periods. Rooms noisy due to ventilation system

Review by: John MacDonald
Date stayed January 23, 2008

4.2 out of 5

Lovely breakfast, really nice and helpful reception staff

Review by: Anonymous
Date stayed May 2, 2007

5 out of 5

Very enjoyable stay

Review by: Anonymous
Date stayed February 25, 2007

Holiday Inn Townsville photos

Holiday Inn Townsville Exterior
Exterior
Holiday Inn Townsville King room
King Room
Holiday Inn Townsville Reception
Reception
Holiday Inn Townsville Lounge
Lounge
Holiday Inn Townsville Exterior
Exterior
Holiday Inn Townsville Exterior
Exterior
Holiday Inn Townsville Lobby
Lobby
Holiday Inn Townsville Restaurant
Restaurant
Holiday Inn Townsville Restaurant
Restaurant
Holiday Inn Townsville Twin room
Twin Room
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