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Hilton Atlanta

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Hilton Atlanta

Hilton Atlanta

4 Stars

255 Courtland Street North East Atlanta GA 30303


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Hilton Atlanta Hotel exteriorHilton Atlanta BallroomHilton Atlanta Banquet roomHilton Atlanta Bar
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Rating criteria
Rating
Cleanliness 4
Facilities 3
Service 4
Location 4
Pricing 2
Overall 2.8
Featuring excellent service, high standards of comfort and a friendly atmosphere, this Hilton Atlanta hotel is an ideal place to reside for both business as well as leisure travellers.

Location
Located in the heart of downtown Atlanta, the Hilton hotel is just 15 minutes from Hartsfield-Jackson International Airport. Also the hotel is within walking distance to the Georgia World Congress Centre, Georgia Aquarium, CNN Centre, Centennial Olympic Park, World of Coke, MARTA, The Mall at Peachtree Centre, Philips Arena and many restaurants.

Rooms
Designed for your comfort and convenience, the luxurious accommodation units are well-appointed and come with all the contemporary amenities to make your stay a pleasant one.

Restaurant
There are several onsite restaurants that offer an international menu, including Italian, American and Asian cuisine. You can also enjoy a wide selection of cocktails and light snacks at the lounge bar.

General
The hotel's exceptional as well as elegant meeting and banquet spaces are the ideal backdrop for hosting any kind of corporate or private events. You can pamper your senses at the spa that offers a wide range of health and beauty enhancing treatments. Alternatively, guests can also ease their stress of a hard days work, sightseeing or shopping, by taking a bracing dip in the swimming pool or by relaxing at the luxurious sauna.

Hotel Facilities

  • Ballroom
  • Business Centre
  • Conference Facilities
  • Gift Shop
  • Lift / Elevator
  • Pets Allowed
  • Restaurant
  • Sauna
  • Swimming Pool - Outdoor
  • Banquet Facilities
  • Cafe
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Lobby
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Tennis Court
  • Bar / Lounge
  • Concierge
  • Faxing Facilities
  • Laundry Facilities
  • Parking Facilities (At Cost)
  • Reception
  • Safe Deposit Box
  • Spa / Wellness Centre

Room Facilities

  • Air Conditioning
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Pay-per-view Movies
  • Tea and Coffee Making Facilities
  • Alarm Clock
  • Hairdryer
  • Mini Bar
  • Radio
  • Telephone
  • Cable / Satellite TV
  • Internet Access
  • Modem / Data Port Connection
  • Safe
  • Voicemail

Hilton Atlanta Guest Reviews (10)


Hilton Atlanta
4 out of 5

The customer service is OUTSTANDING!!! Check-in was quick and easy and the room was very clean. The only thing that I did not like was that there was a charge for everything- internet, parking, breathing. Ok not breathing but you get the picture. Overall, a great experience.

D.Ham wrote on January 12, 2012


Hilton Atlanta
4 out of 5

Great location, close to the metro and most attractions in downtown Atlanta.

Cam S. wrote on November 15, 2011


Hilton Atlanta
4 out of 5

The over all stay at the Hilton was wonderful! I did enjoy myself after I was able to check in to my room. The only problem I had was with the overnight clerk. He was very rude and showed no concern to my situation that I was trying to explain. I called several times before my check-in time to make sure I was going to be able to check-in before my arrival time since I was driving from TX. When I arrived to the Hilton hotel the over night clerk greeted me but when I started to give him my information right off he said how I'm not able to check-in and the hotel had no avaiable rooms. His tone was very upsetting and he had an attitude. If I was told over the phone when I called that the time I was arriving to Atlanta would consider be to have another night and I would have to booked my room for another night, I would have done that. I cried because I'm didnt know what to do. It was my first time traveling alone. The over night clerk showed me no kind of empathy and repeatedly cut me off told me what I needed to do and what he wasnt going to do. He didn't even attempt to assist or direct me to another hotel. The guys who did valet were very helpful, kind, and friendly. I would stay at the Hilton again because I did enjoy myself but something needs to be done with the over night clerk. He needs to learn more customer service training. I work in the fleld so I know how things shouldve been done regardless if I was able to check in my room at that time or not. If his tone was different and he showed me empathy and if I had recieved the proper information the first time over the phone, then I probably wouldnt have cried.

Apollonia wrote on October 14, 2011


Hilton Atlanta
4 out of 5

The hotel was nice, friendly staff with a nice lobby including the bar. MARTA and a few places to eat and drink were nearby. Would stay there again.

SC74 wrote on August 2, 2011


Hilton Atlanta
4 out of 5

Great location to Peach Street and Midtown. The bar downstairs was a great social spot.

Kingdam wrote on August 1, 2011


Renaissance Concourse Atlanta Airport Hotel 4 Stars
Renaissance Atlanta Waverly Hotel & Convention Center 4 Stars
Atlanta Marriott Marquis Hotel 4 Stars
Sheraton Gateway Hotel Atlanta Airport 3 Stars
Hilton Atlanta Airport 4 Stars
Omni Hotel at CNN Center 4 Stars
W Hotel Atlanta Buckhead 4 Stars
The Westin Atlanta Airport 4 Stars
The Westin Buckhead Atlanta 4 Stars
W Atlanta Midtown Hotel 4 Stars

Overall Guest Rating

Overall2.8 out of 5
Cleanliness4 out of 5
Facilities3 out of 5
Service4 out of 5
Location4 out of 5
Pricing2 out of 5

Hilton Atlanta Guest Reviews

SortBy:

4 out of 5

The customer service is OUTSTANDING!!! Check-in was quick and easy and the room was very clean. The only thing that I did not like was that there was a charge for everything- internet, parking, breathing. Ok not breathing but you get the picture. Overall, a great experience.

Review by: D.Ham
Date stayed January 12, 2012

4 out of 5

Great location, close to the metro and most attractions in downtown Atlanta.

Review by: Cam S.
Date stayed November 15, 2011

4 out of 5

The over all stay at the Hilton was wonderful! I did enjoy myself after I was able to check in to my room. The only problem I had was with the overnight clerk. He was very rude and showed no concern to my situation that I was trying to explain. I called several times before my check-in time to make sure I was going to be able to check-in before my arrival time since I was driving from TX. When I arrived to the Hilton hotel the over night clerk greeted me but when I started to give him my information right off he said how I'm not able to check-in and the hotel had no avaiable rooms. His tone was very upsetting and he had an attitude. If I was told over the phone when I called that the time I was arriving to Atlanta would consider be to have another night and I would have to booked my room for another night, I would have done that. I cried because I'm didnt know what to do. It was my first time traveling alone. The over night clerk showed me no kind of empathy and repeatedly cut me off told me what I needed to do and what he wasnt going to do. He didn't even attempt to assist or direct me to another hotel. The guys who did valet were very helpful, kind, and friendly. I would stay at the Hilton again because I did enjoy myself but something needs to be done with the over night clerk. He needs to learn more customer service training. I work in the fleld so I know how things shouldve been done regardless if I was able to check in my room at that time or not. If his tone was different and he showed me empathy and if I had recieved the proper information the first time over the phone, then I probably wouldnt have cried.

Review by: Apollonia
Date stayed October 14, 2011

4 out of 5

The hotel was nice, friendly staff with a nice lobby including the bar. MARTA and a few places to eat and drink were nearby. Would stay there again.

Review by: SC74
Date stayed August 2, 2011

4 out of 5

Great location to Peach Street and Midtown. The bar downstairs was a great social spot.

Review by: Kingdam
Date stayed August 1, 2011

4 out of 5

Trip was for a seminar in a neighboring hotel. Great sky bridge connecting hotels, but a bit of a maze. Up 2 flrs, thru lobby, up another 2 flrs, down 2 flrs to conference ctr. Front desk provided a map and good directions. Signage was hidden in hotels and hard to find, but was able to navigate with few hiccups. Room was very nice, clean and comfortable. Would have preferred clean sheets more often. In attempts to stay green, I felt like could have done a better job in providing options for frequency.

Review by: Professional Traveler
Date stayed June 27, 2011

2 out of 5

I stayed at the Hilton Atlanta while I was visiting for a wedding (somewhere else). Check- in went smoothly. Upon entering the room and taking off my shoes, I got pricked in my foot by a needle that was stuck in the carpet. I went down to the check-in desk and requested the room be vacuumed that day but no one showed up. I also requested extra towels and a new shower head (the one in the shower was broken) and it was never done. For the money it costs, I would not stay there again.

Review by: Royally disappointed
Date stayed June 13, 2011

2.8 out of 5

Meeting/conference facilities were terrible. The speaker was behind the screen, so no use of red pointers, which many speakers commented on. It was difficult to see the presentation from middle and back of room and they had throw away plastic cups for water, little else for refreshments. Executive level is a total sham. If you think it is worth it to wait on an elevator (and it's a long wait) to go up to an "executive" floor wherein your privileges include a robe, bodywash, a TV that's 2" larger than the others, and access to a lounge where you have to pay for your own drinks (but get a free continental breakfast worth $4) then by all means waste $40/night. By the way, the lounge isn't regulated, so really, the perks are there for everyone that can find them. And the business center in the executive lounge? It's A desk, without a printer. NO free wi-fi, and even though some rooms had fridges and microwaves (throughout the hotel), the extra $40/night doesn't buy you one of those

Review by: Anonymous
Date stayed November 19, 2009

3 out of 5

The rooms need refurbishment. our shower head fell off. 5/10

Review by: Gautam Allahbadia
Date stayed October 28, 2009

4.2 out of 5

Restaurants are a bit expensive, but service was good. The Peachtree Mall is just 2 blocks away, and there is a coffee stop and some good fast food places to eat lunch there. Downtown Atlanta is just an expensive place to stay during events.

Review by: Anonymous
Date stayed January 24, 2004

Hilton Atlanta photos

Hilton Atlanta Hotel exterior
Hotel Exterior
Hilton Atlanta Ballroom
Ballroom
Hilton Atlanta Bar
Bar
Hilton Atlanta Conference room
Conference room
Hilton Atlanta Function room
Function Room
Hilton Atlanta Lobby
Lobby
Hilton Atlanta Restaurant
Restaurant
Hilton Atlanta Room
Room
Hilton Atlanta Hotel exterior
Hotel Exterior
Hilton Atlanta Banquet room
Banquet room
Hilton Atlanta Business centre
Business Centre
Hilton Atlanta Fitness centre
Fitness Centre
Hilton Atlanta Living room
Living room
Hilton Atlanta Lounge
Lounge
Hilton Atlanta Room
Room
Hilton Atlanta Room
Room
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