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Heartland Hotel Queenstown

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Heartland Hotel Queenstown

Heartland Hotel Queenstown

3.5 Stars

27 Stanley Street Queenstown 9300


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Heartland Hotel Queenstown Hotel entranceHeartland Hotel Queenstown ExteriorHeartland Hotel Queenstown LobbyHeartland Hotel Queenstown Room
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Rating criteria
Rating
Cleanliness 5
Facilities 4
Service 5
Location 5
Pricing 5
Overall 4.8
Offering warm welcome and high quality of comforts, this property makes you to feel at home.

Location
Situated on Stanley Street, the Heartland Hotel Queenstown is close to the Lake Wakatipu and 7 kilometres from the airport.

Rooms
This property boasts 81 elegantly appointed and modern guestrooms that are equipped with all the essential amenities to ensure you utmost comfort.

Restaurant
Guests can dine at the onsite restaurant, which serves delicious dishes. You can also sip your favourite drink at the cosy bar.

General
Guests can avail the services of photocopying, fax as well as currency exchange. During leisure, you can explore the surroundings or visit the city attractions.The property offers Wi-Fi access.

Additional Information

  • 7 km to the Airport (Queenstown)

Hotel Facilities

  • Bar / Lounge
  • Currency Exchange Services
  • Laundry Facilities
  • Parking Facilities
  • Restaurant
  • Smoke Free Hotel
  • Cafe
  • Faxing Facilities
  • Lift / Elevator
  • Photocopying Facilities
  • Room Service
  • Tour Desk
  • Conference Facilities
  • Internet Access - Wireless
  • Non-Smoking Rooms
  • Reception
  • Safe Deposit Box

Room Facilities

  • Air Conditioning
  • Bathtub
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Microwave Oven
  • Radio
  • Tea and Coffee Making Facilities
  • Voicemail
  • Alarm Clock
  • Cable / Satellite TV
  • Hairdryer
  • Kettle
  • Mini Bar
  • Refrigerator
  • Telephone
  • Wireless Internet Access
  • Bathroom Amenities
  • Colour TV
  • Heating
  • Kitchen
  • Modem / Data Port Connection
  • Shower
  • Valet Service

Heartland Hotel Queenstown Guest Reviews (48)


Heartland Hotel Queenstown
5 out of 5

The best thing about this place is the staff! They are very friendly and welcoming. I was very impressed with the cleaning staff too, i had left my "do not disturb" sign on the door and to my surprise they had not come in but rather left fresh towels and a tiolet roll. I thought this was a very kind gesture! Lastly, the central location makes it very convenient to access all sorts of activities, bars and cafes, retail shops, and even a supermarket. Hence you''ll save on travel cost since everything is so close and most activities provide free transport.

Sweet RC wrote on December 23, 2012


Heartland Hotel Queenstown
5 out of 5

Highly recommend this hotel for staff, location, cleanliness, comfort, view and did I mention location! Perfect! Includes onsite parking, laundry facilities and restaurant. Is in walking distance to all attractions including botanic gardens and main shopping and restaurant strip.

Aimee82 wrote on August 29, 2012


Heartland Hotel Queenstown
4 out of 5

We were out and about most of the time, it was really just somewhere to sleep. Staff were extremely helpful, room was spotless, cleaned and fresh towels etc every day. Room service was efficient and meals good the couple of times we didn't want to go out again.

Dinky Di wrote on April 1, 2012


Heartland Hotel Queenstown
3 out of 5

Parking arrangements are a shambles (first in best dressed). Room Ok - Food in dining room ok (not gourmet). Staff generally friendly and helpful - one receptioniste needs training - could not direct us to a place we needed for a tour pickup - we found it right next door!

revjohn wrote on March 24, 2012


Heartland Hotel Queenstown
4 out of 5

The chalet style room I was in enjoyed a world class view over the lake. The room facilities were ideal for work. The staff were courteous and helpful.

Pierre G. wrote on December 14, 2011


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Overall Guest Rating

Overall4.8 out of 5
Cleanliness5 out of 5
Facilities4 out of 5
Service5 out of 5
Location5 out of 5
Pricing5 out of 5

Heartland Hotel Queenstown Guest Reviews

SortBy:

5 out of 5

The best thing about this place is the staff! They are very friendly and welcoming. I was very impressed with the cleaning staff too, i had left my "do not disturb" sign on the door and to my surprise they had not come in but rather left fresh towels and a tiolet roll. I thought this was a very kind gesture! Lastly, the central location makes it very convenient to access all sorts of activities, bars and cafes, retail shops, and even a supermarket. Hence you''ll save on travel cost since everything is so close and most activities provide free transport.

Review by: Sweet RC
Date stayed December 23, 2012

5 out of 5

Highly recommend this hotel for staff, location, cleanliness, comfort, view and did I mention location! Perfect! Includes onsite parking, laundry facilities and restaurant. Is in walking distance to all attractions including botanic gardens and main shopping and restaurant strip.

Review by: Aimee82
Date stayed August 29, 2012

4 out of 5

We were out and about most of the time, it was really just somewhere to sleep. Staff were extremely helpful, room was spotless, cleaned and fresh towels etc every day. Room service was efficient and meals good the couple of times we didn't want to go out again.

Review by: Dinky Di
Date stayed April 1, 2012

3 out of 5

Parking arrangements are a shambles (first in best dressed). Room Ok - Food in dining room ok (not gourmet). Staff generally friendly and helpful - one receptioniste needs training - could not direct us to a place we needed for a tour pickup - we found it right next door!

Review by: revjohn
Date stayed March 24, 2012

4 out of 5

The chalet style room I was in enjoyed a world class view over the lake. The room facilities were ideal for work. The staff were courteous and helpful.

Review by: Pierre G.
Date stayed December 14, 2011

3.8 out of 5

Clean and spacious room. air condition and heater provided. polite staff and offered 24 hours check in. enjoyed our stay there. will definitely stay again next time.

Review by: Tee Thiam Keng
Date stayed May 4, 2011

3 out of 5

Location good but rather average room quality - seem to have been in a time warp as the last renovations had probably happened late eighties - early nineties. Beds far too soft as well as too short (180 cm long = too short for current standards). First room that we had had some sort of a leak underneath the carpet as it remained wet. Second room that we stayed in had a leaking tap. Needed some amenities (razor blade) which was provided at 1.5 NZ$ / razor blade (I'd expect such services to be freely available given the hotel pricing). On the more positive side: Staff was friendly and helpful. Tough for the staff however to make up for the room quality - i.e. no renovations / bedding changed for at least 20 years!

Review by: Anonymous
Date stayed December 5, 2010

5 out of 5

We only stayed one night and found the staff pleasant and helpful. The room was good and the breakfast in the morning was exellent. We enjoyed our stay.

Review by: Anonymous
Date stayed November 18, 2010

4.6 out of 5

Enjoyed our stay. Staff most helpful.

Review by: John Ireland
Date stayed October 31, 2010

3.6 out of 5

Rooms are tidy but need some TLC to replace cracked toilet bowl, light fittings have missing covers, etc. Room extremely noisy near Stanely Street. Not value for money.

Review by: Rob Camden
Date stayed August 4, 2010

4 out of 5

Overall its excellent except for other guests who were so rowdy during the night. The hotel needs sound proofing!Thanks

Review by: Anonymous
Date stayed July 24, 2010

5 out of 5

it was amazing, the stay here, we were given the tellis rooms in the front of the hotel, so basically you get the lake view and all that jazz, it was awesome. shame it did not come with a kitchenette, but what gives, YOU'RE IN QUEENSTOWN. amazing place. also, because its nearing the end of winter festival when i was there, i only managed to book this hotel for one night and stayed out the rest of my days in comfort inn which is right behind this hotel. good too, but nothing near the coziness and awesomeness of this hotel. Heartland, I <3 you.

Review by: Fu Xuan Tan
Date stayed July 3, 2010

3.6 out of 5

Room near the road was noisy and very hot with no air conditioning. Located at the top of a hill with very good views.

Review by: Anonymous
Date stayed January 26, 2010

3.8 out of 5

Deceptive size from outside but the room I stayed in is pretty large and the view that you get is great. Good location, near to the town as well.

Review by: Azlee Jamil
Date stayed October 13, 2009

4.8 out of 5

A pleasant, clean hotel only minutes walking from the inner town. Friendly and helpful staff. Recommended.

Review by: Anonymous
Date stayed August 5, 2009

4.2 out of 5

A great location, an interesting room in many respects, but in the middle of winter it was freezing cold. The small wall-mounted heater was of little use, and, unlike other not centrally-heated motels in the South Island, there was no electric blanket. The cold white sheets were punishing every time one dared to move a limb, and we spent a miserable night.

Review by: Anonymous
Date stayed July 4, 2009

4.2 out of 5

Expensive internet connection

Review by: Anonymous
Date stayed April 27, 2009

4 out of 5

I was a little disappointed as when I went to have a coffee in the morning there was no milk, I did comment to reception and there comment was I should have rung. I was only there for 1 night.

Review by: Anonymous
Date stayed December 15, 2008

4.4 out of 5

The staff were very pleasant and helpful

Review by: Anonymous
Date stayed September 17, 2008

4.2 out of 5

Scenic Circle A Line Hotel Queenstown was awesome. The staff were very helpful and accommodating when I requested an A frame view room, even though we had already been placed in a lovely room at the back. The service was great, the room was spacious, the location at the top of the hill afforded a magnificent view and having a room at the front of the site gave us our own private garden and picture postcard view. Very impressive, reasonably priced and the view is free. Will be back

Review by: michael foyster
Date stayed January 13, 2008

Heartland Hotel Queenstown photos

Heartland Hotel Queenstown Hotel entrance
Hotel Entrance
Heartland Hotel Queenstown Exterior
Exterior
Heartland Hotel Queenstown Room
Room
Heartland Hotel Queenstown Dining
Dining
Heartland Hotel Queenstown Activities
Activities
Heartland Hotel Queenstown Surroundings
Surroundings
Heartland Hotel Queenstown Lobby
Lobby
Heartland Hotel Queenstown Exterior
Exterior
Heartland Hotel Queenstown Activities
Activities
Heartland Hotel Queenstown Activities
Activities
Heartland Hotel Queenstown Hotel entrance
Hotel Entrance
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