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Hanoi Elegance Ruby Hotel

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Hanoi Elegance Ruby Hotel

Hanoi Elegance Ruby Hotel

3 Stars

3 Yen Thai Street Hoan Kiem District Hoan Kiem Hanoi


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Hanoi Elegance Ruby Hotel ExteriorHanoi Elegance Ruby Hotel BathroomHanoi Elegance Ruby Hotel Hotel entranceHanoi Elegance Ruby Hotel Restaurant
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Rating criteria
Rating
Cleanliness 5
Facilities 4
Service 5
Location 4
Pricing 4
Overall 4.4
You will be magically greeted by the amazing hospitality of Hanoi Elegance Ruby Hotel, offering the business and recreational travellers a surprising combination of sophisticated charm, culture, history and fun.

Location
Conveniently located in the very heart of the charming historic Hanoi Old Quarter at 3 Yen Thai street, linked to the bustling Hang Manh street, the hotel is situated in a quiet peaceful corner which offers you a perfect retreat from the vibrant and buzzing Old Quarter. All shopping and banking facilities as well as eating and entertainment options are located conveniently on hotel's doorstep.

Rooms
All the charming guestrooms are well appointed, warmly furnished and facilitated with an array of contemporary amenities to ensure you a unique stay.

Restaurant
To create a spectacular dining experience, the on-site restaurant offers delicious national and regional cuisine, accompanied by a selection of local wines at the cocktail hour.

General
Business is a pleasure at this property where carefully designed business centre with contemporary amenities are presented in the comfortable surroundings of a peaceful retreat. Recreational facilities include a sauna, where you can refresh and rejuvenate yourself.

Hotel Facilities

  • Bar / Lounge
  • Concierge
  • Faxing Facilities
  • Laundry Facilities
  • Restaurant
  • Sauna
  • Beauty Salon / Hairdresser
  • Currency Exchange Services
  • Internet Access - High Speed
  • Laundry Services
  • Room Service
  • Secretarial Services
  • Business Centre
  • Dining Room
  • Internet Access - Wireless
  • Lift / Elevator
  • Safe Deposit Box
  • Tour Desk

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Safe
  • Wireless Internet Access
  • Colour TV
  • Mini Bar
  • Tea and Coffee Making Facilities
  • Ensuite / Private Bathroom
  • Refrigerator
  • Telephone

Hanoi Elegance Ruby Hotel Guest Reviews (31)


Hanoi Elegance Ruby Hotel
5 out of 5

Staff are very friendly and notice every single need for each hotel customers. It is value for money. 5 stars service with only paying 1 star value.

Dream Lover wrote on November 22, 2012


Hanoi Elegance Ruby Hotel
5 out of 5

To be honest, i cannot really put into words how the staff provided us the great service! Right from the moment we arrived in the lobby, we were greeted with a warm warm welcome! Everyone is exceptionally friendly and accommodating. Ops..before I forget, the juice that was served to us was very delicious and nice presentation as well. With my amazement, I forgot to ask the staff on what kind of juice it is!! Me and my wife were also surprised with the room. it was more presentable and clean compare in the picture and this is no joke! not only that, there is also a free fruits and laptop ready on the desk! what more can you ask for?! the staff assisted us with our booking for the tour in Hanoi. and thanks for giving us the tips and guidelines. that helped us during our trip. special mentioned to Hi and Luke for their superb customer service! these guys never give up in assisting us till our last day in the hotel. they even packed us a breakfast meal so we can eat in the airport. just to let you know, we left in the hotel at 5am and they still look presentable and energetic!! We have been travelling into different places but we have never never experience this kind of customer service even in a 5 star hotel. if you are going to ask me, I would rate this as 7 star Hotel!! from email support to booking till departure it was very outstanding! we will definitely recommend this "Hanoi Elegance Ruby Hotel!

Clarissa wrote on November 2, 2012


Hanoi Elegance Ruby Hotel
5 out of 5

Great service, centrally located and a pretty oasis of calm in a hectic part of the city. Well run and happy hotel.

askme wrote on October 4, 2012


Hanoi Elegance Ruby Hotel
4 out of 5

The deluxe room is small so if you are staying a few days would recommend upgrading to Junior Suite. Breakfast is great and the staff are very friendly and helpful.

Payney wrote on June 27, 2012


Hanoi Elegance Ruby Hotel
4 out of 5

We received a very warm welcome and the staff went out of their way to assist us and give advice in all aspects of our visit. We left our case whilst we visited SaPa and when our pre paid taxi did not appear the staff organised another and even gave us a complimentary packed breakfast to take with us. We can't thank them enough for the relief they afforded us. If we return to Hanoi we will definitely be staying at the Elegance Ruby again.

Bertie wrote on June 20, 2012


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Overall Guest Rating

Overall4.4 out of 5
Cleanliness5 out of 5
Facilities4 out of 5
Service5 out of 5
Location4 out of 5
Pricing4 out of 5

Hanoi Elegance Ruby Hotel Guest Reviews

SortBy:

5 out of 5

Staff are very friendly and notice every single need for each hotel customers. It is value for money. 5 stars service with only paying 1 star value.

Review by: Dream Lover
Date stayed November 22, 2012

5 out of 5

To be honest, i cannot really put into words how the staff provided us the great service! Right from the moment we arrived in the lobby, we were greeted with a warm warm welcome! Everyone is exceptionally friendly and accommodating. Ops..before I forget, the juice that was served to us was very delicious and nice presentation as well. With my amazement, I forgot to ask the staff on what kind of juice it is!! Me and my wife were also surprised with the room. it was more presentable and clean compare in the picture and this is no joke! not only that, there is also a free fruits and laptop ready on the desk! what more can you ask for?! the staff assisted us with our booking for the tour in Hanoi. and thanks for giving us the tips and guidelines. that helped us during our trip. special mentioned to Hi and Luke for their superb customer service! these guys never give up in assisting us till our last day in the hotel. they even packed us a breakfast meal so we can eat in the airport. just to let you know, we left in the hotel at 5am and they still look presentable and energetic!! We have been travelling into different places but we have never never experience this kind of customer service even in a 5 star hotel. if you are going to ask me, I would rate this as 7 star Hotel!! from email support to booking till departure it was very outstanding! we will definitely recommend this "Hanoi Elegance Ruby Hotel!

Review by: Clarissa
Date stayed November 2, 2012

5 out of 5

Great service, centrally located and a pretty oasis of calm in a hectic part of the city. Well run and happy hotel.

Review by: askme
Date stayed October 4, 2012

4 out of 5

The deluxe room is small so if you are staying a few days would recommend upgrading to Junior Suite. Breakfast is great and the staff are very friendly and helpful.

Review by: Payney
Date stayed June 27, 2012

4 out of 5

We received a very warm welcome and the staff went out of their way to assist us and give advice in all aspects of our visit. We left our case whilst we visited SaPa and when our pre paid taxi did not appear the staff organised another and even gave us a complimentary packed breakfast to take with us. We can't thank them enough for the relief they afforded us. If we return to Hanoi we will definitely be staying at the Elegance Ruby again.

Review by: Bertie
Date stayed June 20, 2012

4 out of 5

Good location but some taxi drivers just recognize the street but not the hotel name. Hotel located in a very good location near the lake; however, hotel is situated inside a small street. It is recommended to have a hotel sign on the main street. Hotel room is clean and equip w a PC for free internet and Wi-Fi. It is very good. Toilet is clean and OK. One small improvement is on the fan, which is at very low speed. Recommend to replace a high speed fan to release the moisture after hot bath. Staff are very helpful and along the street, lots of hawkers, which the hotel staff is willingly to help me to buy some fruits. It is value of Money

Review by: terry chiu
Date stayed March 27, 2012

5 out of 5

The hotel was immaculate. Staff were unbelievable. Went above and beyond the call of duty.

Review by: Steve74
Date stayed November 28, 2011

4.4 out of 5

Fantastic staff especially Mr Long and Mr Zoom. Hotel staff friendly, helpful and courteous. Bell Boy don't accept tips and say he is happy to serve. Room spacious with all modern amenities and the free wifi and a laptop was a bonus. Breakfast has delicious choices. Travel books like Lonely Planet are on the reception shelf for loan free of charge. Good location for walk about to all touristic sights. Superb hotel with superb staff.

Review by: Chwee Siew Wan
Date stayed August 3, 2011

4.2 out of 5

this is an excellent hotel if you are on vacation in Beijing. The location is extremely authentic, and gives a real feeling for what Beijing may have looked like many years ago. As a business visitor it is less appealing because it is in the middle of a Hutong are hi David

Review by: Thomas whittaker
Date stayed July 1, 2011

5 out of 5

A fantastic place to stay. Very professional and helpful. Our room was clean and comfortable and had our own laptop. The hotel is located within walking distance to the lake and central shopping area. The staff are extremely helpful. We booked our trip to Halong Bay through the hotel and our train trip to Hue. On our return from Halong Bay, the staff met us at the train station with our tickets and escorted us onto the train and to our sleeper. Will definitely stay there again.

Review by: Denise Olholm
Date stayed March 6, 2011

4.8 out of 5

I simply love this hotel! The staff went all the way out to make you happy. They helped me print my boarding pass for free. Not many hotels will do this small favor for you. Each room is equipped with a laptop and wifi connection. This facility comes with the room rate. For the price that you're paying, you will get far more than you expect. Location is strategic too! It's in the old quarter and close to shops and eateries. Try the CityView Cafe (above Swarovski shop at Hoen Kiem lake). They've got a great view of the lake at night. It's on the 5th floor so you'll get to enjoy your meal sans the honking and noise from the street. If you're brave enough, try bun cha and pho that are served on the roadside. I'll stay here again if I ever return to Hanoi. 2 thumbs up!!

Review by: Gladys Chua
Date stayed February 15, 2011

4.8 out of 5

We really enjoyed our stay at this hotel. The staff were so helpful and friendly and they did not hesitate to confirm flights and day trips for us. The breakfast in the morning is great, you are provided with a menu and the food is cooked to order in the breakfast room. The location was in walking distance to many of the major attractions.

Review by: Anonymous
Date stayed January 9, 2011

5 out of 5

Very friendly staff. The hotel is a great refuge from the controlled madness that is Hanoi. Very professional. I stayed in both Hotel Elegance Emerald and Ruby, and liked Emerald room better (since it had a bath) and liked Ruby's breakfast area best (as it was pretty and didn't have a blaring TV).

Review by: Anonymous
Date stayed October 1, 2010

5 out of 5

One word: Excellent

Review by: abdellatif laslami
Date stayed August 5, 2010

5 out of 5

This hotel is amazing - right in the centre and positioned close to everything. The staff all speak english well and provide the highest customer service. We booked our tours through the hotel to Halong Bay and Sapa and both were amazing experiences. This hotel should be 5 start - computer with internet in each room! Would stay here again and recommend to others.

Review by: Anonymous
Date stayed June 7, 2010

5 out of 5

I stayed at this hotel, and its companion hotel, Hanoi Elegance 3. Both for excellent value for the money, great staff, great location, great facilities.

Review by: W Augustus Richardson
Date stayed May 12, 2010

5 out of 5

This hotel was fantastic, one of the best hotels iv stayed at and i have traveled a lot. We were met by the manager and she sat with us along with a fresh juice for 30 mins explaining thenbest places to go and eat and shop and they gave us a map. Our room was facing into not much but the room itself was great. we had our own computer with free internet great sized bed and a working fridge. The location is great only 5 mins from the lake and lots of little shops around us, I will recommend this place to everyone i meet 5 thumbs up for this hotel

Review by: Anonymous
Date stayed May 9, 2010

5 out of 5

This is an excellent small, hotel in a great location in the old quarter of Hanoi. The staff couldn't do enough to assist us in every possible way. Highly recommended.

Review by: Keith Pigdon
Date stayed May 3, 2010

5 out of 5

We are a married Australian couple in our early 50's and we had a wonderful stay at Elegance 4 Hotel Hanoi. The staff were genuinely friendly and helpful. We were treated as VIPs. It was sad to leave and we look forward to staying there again on a future visit to Hanoi.

Review by: Anonymous
Date stayed April 29, 2010

4.6 out of 5

Some of the best front-desk service we've ever had. Breakfasts excellent and service great. The (regular) rooms are a tad small, but comfortable. We would thoroughly recommend it and would definitely return on another visit to Hanoi.

Review by: Michael Wright
Date stayed April 25, 2010

Hanoi Elegance Ruby Hotel photos

Hanoi Elegance Ruby Hotel Exterior
Exterior
Hanoi Elegance Ruby Hotel Bathroom
Bathroom
Hanoi Elegance Ruby Hotel Restaurant
Restaurant
Hanoi Elegance Ruby Hotel Room
Room
Hanoi Elegance Ruby Hotel Room
Room
Hanoi Elegance Ruby Hotel Hotel entrance
Hotel Entrance
Hanoi Elegance Ruby Hotel Suite
Suite
Hanoi Elegance Ruby Hotel Room
Room
Hanoi Elegance Ruby Hotel Exterior
Exterior
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