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Grand Park Royal Cancun Caribe Hotel - All Inclusive

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Grand Park Royal Cancun Caribe Hotel - All Inclusive

Grand Park Royal Cancun Caribe Hotel - All Inclusive

4 Stars

Boulevard Kukulkan Kilometre 10.5 Zona Hotelera Cancun Quintana Roo 77500


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Grand Park Royal Cancun Caribe Hotel - All Inclusive ExteriorGrand Park Royal Cancun Caribe Hotel - All Inclusive Twin roomGrand Park Royal Cancun Caribe Hotel - All Inclusive RoomGrand Park Royal Cancun Caribe Hotel - All Inclusive Fitness room
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 5
Location 5
Pricing 5
Overall 5
Offering a modern, fresh and an upscale atmosphere, the Grand Park Royal Cancun Caribe Hotel - All Inclusive is an ideal base for business and leisure travellers.

Location
Located on the Caribbean Sea, facing a 500 meter white-sand beach, this resort is close to the heart of the hotel zone and entertainment areas, golf courts as well as the main shopping malls of the city.

Rooms
The Grand Park Royal Cancun Caribe Hotel - All Inclusive consists 296 luxurious, air-conditioned accommodation units that are gracefully decorated to meet the style and comfort requirements of the most discerning guests. Facilities and services for the disabled are also provided here.

Restaurant
For your dining pleasure, rand Park Royal Cancun offers a choice of four superb restaurants serving Mexican, international, Asian and Italian specialties. The bar is also an ideal place for a refreshing drink and for meeting friends.

General
At Grand Park Royal Cancun Caribe Hotel - All Inclusive, business travellers can utilise the 4 well-equipped meeting rooms that are suitable for social or corporate events. Fitness enthusiasts can maintain their health routine by working out at the gymnasium that is equipped with modern amenities or can take a brisk in the swimming pool and remain fresh after a hard day's work.

Hotel Facilities

  • Bar / Lounge
  • Currency Exchange Services
  • Internet Access - High Speed
  • Parking Facilities
  • Room Service
  • Business Centre
  • Disabled Facilities
  • Jacuzzi / Whirlpool
  • Reception
  • Swimming Pool - Outdoor
  • Conference Facilities
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Restaurant

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Mini Bar
  • Telephone
  • Cable / Satellite TV
  • Internet Access
  • Modem / Data Port Connection
  • Voicemail
  • Ensuite / Private Bathroom
  • Iron / Ironing Board
  • Safe

Grand Park Royal Cancun Caribe Hotel - All Inclusive Guest Reviews (22)


Grand Park Royal Cancun Caribe Hotel - All Inclusive
4 out of 5

we just returned from our trip (4 adults and 2 children ages 3, 5). We've travelled many times to mexico and carribean so I have what to compare to. The hotel overall was very good, definitely not over 4 stars but definitely a solid 4 stars Food: Buffet had excellent tasting food. I must say the smallest buffet i've seen but every item was verrrry tasty! The desserts were amazing!!! I'm still dreaming about them. However, there were no items on the buffet that were of higher qaulity---- meaning---- no shrimps, lobsters, sea bass, steaks, assortment of seafood. The three restaurants italian, oriental , and ?seafood? were horrible. Presentation there was very nice but yuck. Service at the buffets were amazing. There was always someone there removing a plate or getting you a drink Rooms: I had an ocean front room in the newer building? The two beds were tiny for two adults on each bed. The bed was very hard and the pillow felt like it had rocks. I tossed and turned a lot. The shower was amazing and the room was cleaned very well. Bring your own toilettries! This is not 5 stars! no slippers, no robes, no toilletires. A pathetic tiny tube of shower gel, lotion, and a bar of soap, come on really? I always bring my own stuff thank god. Nothing else is given in the bathroom. Pool: pool was nice, with a bar, but cold water so didnt spend time there Jacuzzi: DISGUSTING. it was more like a kids pool with kids in there splashing around constantly. Visibly floating dirt everyday! I wouldnt step foot in it Beach: Amazing sand and warm water. BUT you have to walk down to the beach which is a pain, especially when you want to get a drink. Entertainment: I did not participate in the daytime entertainment. BUT... we were unhappy that there were no shows for the night like most resorts do. There is nothing to do here after dinner. Its not like you can go to a club on the strip w/ small kids. OVERALL, a solid 4 stars in terms of good service, cleanliness, and good tasting food. However, with so many resorts to visit I would not return here unless there was an amazing deal going on for this place.

tanyaj wrote on January 20, 2012


Grand Park Royal Cancun Caribe Hotel - All Inclusive
5 out of 5

WOW! This place was amazing! We went with friends on this trip to celebrate our anniversaries. The rooms were so clean, beds were comfy and the glass shower was amazing! The food was spectacular! I felt like there were so many choices...they had the buffet, the Italian restaurant, the Oriental restaurant, and the breakfast/lunch seafood restaurant! All were incredible! The Oriental and Italian were probably my favorites...but really loved the others too. (Only kids 12 & up were permitted in the Oriental/Italian restaurants.) Made many great friends (staff) in all the eateries! Isreal in seafood, Ivan & Rafael in the buffet. They greeted us everyday with big smiles on their face. LOVED their outdoor areas. The pools were fantastic. There were 2 main pool areas to choose from. The larger pool had families, games and great music on all day. The other pool (our favorite) was more of a quiet pool area....although we helped keep the noise level up! :) This area was great! Loved hanging at the swim up bar with our amazing bartenders Alexander, Roberto & our #1 guy FRANSISCO! They provided us with a weeks worth of entertainment for sure! And I can't leave out the wonderful entertainment staff.....our man...CARLOS! Really enjoyed getting to know Carlos through the week. He was great to chat with, answered all our questions and was so helpful!

Michelle S wrote on January 19, 2012


Grand Park Royal Cancun Caribe Hotel - All Inclusive
4 out of 5

We had a great vacation at a great hotel. The only things i would wish for would be WI-Fi and Gym use be included in the package total.

Rietjd01 wrote on January 17, 2012


Grand Park Royal Cancun Caribe Hotel - All Inclusive
4 out of 5

The hotel is very good but we did not like the way that the empoyers of travel agency called royal offered them packages to us. They taked too much of our time and demanded US$10,00 before the speech. After they did not want give back our money.

alaaaaa wrote on January 16, 2012


Grand Park Royal Cancun Caribe Hotel - All Inclusive
4 out of 5

This is our second stay at this hotel. Compared to other hotels in the hotel zone, this one is a lot smaller, but no less beautiful. Compared to other similarly priced hotels, this easily has the best beachfront and nicest pools. The staff is generally friendly and kind (minus the Royal people, perhaps), restaurant service is quick and with a smile. Knowledge of English is very good among the staff, except perhaps those who clean, but you'll pick up enough Spanish to greet them. The buffet that doesn't require reservations has surprisingly good food, especially on Mexican theme night. The activities that are planned are varied and led by a dedicated team. You choose your level of involvement, and the hotel caters to it. We really love this place. Note -- we don't have children, but this place has a few activities for kids, is generally kid-friendly, but for those who don't have them or are wary of "family friendly", they aren't really a bother if you choose your activities well. This place is very well balanced.

Wozzle wrote on January 13, 2012


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Overall Guest Rating

Overall5 out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service5 out of 5
Location5 out of 5
Pricing5 out of 5

Grand Park Royal Cancun Caribe Hotel - All Inclusive Guest Reviews

SortBy:

4 out of 5

we just returned from our trip (4 adults and 2 children ages 3, 5). We've travelled many times to mexico and carribean so I have what to compare to. The hotel overall was very good, definitely not over 4 stars but definitely a solid 4 stars Food: Buffet had excellent tasting food. I must say the smallest buffet i've seen but every item was verrrry tasty! The desserts were amazing!!! I'm still dreaming about them. However, there were no items on the buffet that were of higher qaulity---- meaning---- no shrimps, lobsters, sea bass, steaks, assortment of seafood. The three restaurants italian, oriental , and ?seafood? were horrible. Presentation there was very nice but yuck. Service at the buffets were amazing. There was always someone there removing a plate or getting you a drink Rooms: I had an ocean front room in the newer building? The two beds were tiny for two adults on each bed. The bed was very hard and the pillow felt like it had rocks. I tossed and turned a lot. The shower was amazing and the room was cleaned very well. Bring your own toilettries! This is not 5 stars! no slippers, no robes, no toilletires. A pathetic tiny tube of shower gel, lotion, and a bar of soap, come on really? I always bring my own stuff thank god. Nothing else is given in the bathroom. Pool: pool was nice, with a bar, but cold water so didnt spend time there Jacuzzi: DISGUSTING. it was more like a kids pool with kids in there splashing around constantly. Visibly floating dirt everyday! I wouldnt step foot in it Beach: Amazing sand and warm water. BUT you have to walk down to the beach which is a pain, especially when you want to get a drink. Entertainment: I did not participate in the daytime entertainment. BUT... we were unhappy that there were no shows for the night like most resorts do. There is nothing to do here after dinner. Its not like you can go to a club on the strip w/ small kids. OVERALL, a solid 4 stars in terms of good service, cleanliness, and good tasting food. However, with so many resorts to visit I would not return here unless there was an amazing deal going on for this place.

Review by: tanyaj
Date stayed January 20, 2012

5 out of 5

WOW! This place was amazing! We went with friends on this trip to celebrate our anniversaries. The rooms were so clean, beds were comfy and the glass shower was amazing! The food was spectacular! I felt like there were so many choices...they had the buffet, the Italian restaurant, the Oriental restaurant, and the breakfast/lunch seafood restaurant! All were incredible! The Oriental and Italian were probably my favorites...but really loved the others too. (Only kids 12 & up were permitted in the Oriental/Italian restaurants.) Made many great friends (staff) in all the eateries! Isreal in seafood, Ivan & Rafael in the buffet. They greeted us everyday with big smiles on their face. LOVED their outdoor areas. The pools were fantastic. There were 2 main pool areas to choose from. The larger pool had families, games and great music on all day. The other pool (our favorite) was more of a quiet pool area....although we helped keep the noise level up! :) This area was great! Loved hanging at the swim up bar with our amazing bartenders Alexander, Roberto & our #1 guy FRANSISCO! They provided us with a weeks worth of entertainment for sure! And I can't leave out the wonderful entertainment staff.....our man...CARLOS! Really enjoyed getting to know Carlos through the week. He was great to chat with, answered all our questions and was so helpful!

Review by: Michelle S
Date stayed January 19, 2012

4 out of 5

We had a great vacation at a great hotel. The only things i would wish for would be WI-Fi and Gym use be included in the package total.

Review by: Rietjd01
Date stayed January 17, 2012

4 out of 5

The hotel is very good but we did not like the way that the empoyers of travel agency called royal offered them packages to us. They taked too much of our time and demanded US$10,00 before the speech. After they did not want give back our money.

Review by: alaaaaa
Date stayed January 16, 2012

4 out of 5

This is our second stay at this hotel. Compared to other hotels in the hotel zone, this one is a lot smaller, but no less beautiful. Compared to other similarly priced hotels, this easily has the best beachfront and nicest pools. The staff is generally friendly and kind (minus the Royal people, perhaps), restaurant service is quick and with a smile. Knowledge of English is very good among the staff, except perhaps those who clean, but you'll pick up enough Spanish to greet them. The buffet that doesn't require reservations has surprisingly good food, especially on Mexican theme night. The activities that are planned are varied and led by a dedicated team. You choose your level of involvement, and the hotel caters to it. We really love this place. Note -- we don't have children, but this place has a few activities for kids, is generally kid-friendly, but for those who don't have them or are wary of "family friendly", they aren't really a bother if you choose your activities well. This place is very well balanced.

Review by: Wozzle
Date stayed January 13, 2012

3 out of 5

At times customer service was great, employees seemed happy to help and make us feel comfortable. However, there were times when customer service was not good at all. Waiters at the buffet sometimes took forever to help us, at other times seemed in a bad mood and even ignored our requests. We were also a bit disappointed with the menu at the buffet. We felt that it needed more variety. Overall, I think it is a good place (i.e., great pools, great beach, bars) with a great location. They do need to work on their customer service (i.e., employee attitude, food variety, and fun/engaging activities) consistency, ensuring that all employees provide good service at all times. I hope that if I ever decide to go back, my experience is much more pleasant and special.

Review by: CaliGirl2011
Date stayed January 5, 2012

5 out of 5

I cannot say enough about this resort in terms of the cleanliness of the entire resort (room, common areas, restaurants, beach, pools, etc.), the professionalism and attitude of the staff, and the fact that everything was in fact "included" in the price. Never once did any staff member make you feel as if you should lay out additional monies for any service they provide. The food and drinks were decent and abundant and in some cases impressive for what you would think you would get at an all inclusive resort. If you're in need of a good place to go and relax in the sun and just completely unwind, I would recommend this place to anyone. While it may not be at the top of the rating scale, it was worth the money. However, being an all-inclusive resort, please keep in mind that while you don't need to shell out a few bucks, the staff work very hard to make it what it is so throwing a couple of bucks their way from time-to-time is overly appreciated by the staff and keeps you at the top of their priority list.

Review by: WstfieldNJ
Date stayed January 2, 2012

4 out of 5

Grand Park Royal really is an amazing hotel with a lot to offer. It's a great place for whatever group you're traveling with. We were there over Christmas 2011 on our Honeymoon and saw many other couples, along with families, and other groups of friends on vacation. The hotel rooms are extremely clean and the maids come every day. There is a refrigerator in your room that is stocked everyday with pop, beer, and bottled water. Food was great-fun to try new things. The entertainment staff is amazing and there's an activity going on every hour. Also-the hotel staff takes you to a local nightclub every night with free one-way transportation and an open bar. The beach....by far my favorite part. Huuuge beach, white sand and beautiful clear water. Pools are great and there's always a place to lay. The infinity pool has a swim up bar and chairs that are in the water. Overall, everything was awesome and we're already planning to go back next summer with a group of our friends.

Review by: alex12
Date stayed January 1, 2012

4 out of 5

We really enjoyed this hotel, the staff was great, extremely attentive and was constantly cleaning and keeping areas organized. The entertainment staff was fun and kept events lively at the pool, the infinity pool was a great, quiet option during the days when relaxation was needed. Food was top notch and drinks were strong. Would recommend to tip individuals for even more attentive service. The only downside to this hotel and our vacation was, Brenda Tellez, the Grayline Destination Concierge. She is rude, arrogant and has no interest in assisting guests. Shes a bad representative for Grayline.

Review by: SMCL
Date stayed December 29, 2011

4 out of 5

First checked in, I was bumped out because the front desk manager asked me to sign somepapers by Spanish, I just asked him what is this? Without explanation, he told "just sign it" by a very unfriendly and very rude attitude, but I told myself I wouldn't let him ruining my good time, otherwise everything else was as planned.

Review by: jadeandnate
Date stayed December 27, 2011

5 out of 5

Stayed at this hotel 11/26-12/3, had a great time, the food was good and the rooms were clean and nice with an awesome ocean view.

Review by: cancun
Date stayed December 10, 2011

5 out of 5

It was the second time we stayed in Grand Park Royal. Again we enjoed been there. Great people, great servise. Thanks.

Review by: Ostap
Date stayed December 5, 2011

5 out of 5

We definitely enjoyed our stay at the Grand Park Royal. Our beachfront room was clean and comfortable. And the food was really good. We were not expecting such a good food quality and choice from an all-inclusive. Take advantage of the additional restaurant besides the buffet. We strongly recommend it and would go there in the future as well.

Review by: HCAP 4 Ever
Date stayed December 1, 2011

5 out of 5

Perfect location sandwiched between the lagoon and the ocean, the ideal Hotel if you are not interested in the hustle and bustle of the club area. The Hotel was spotlessly clean and the staff couldn't be more pleasant and helpful. We had a ground floor pool and ocean view room with a patio. The beds were very comfortable, nice bathroom there was a tv and mini bar. The buffet restaurant that was open for breakfast, lunch and dinner was excellent, plenty of choices. The lunches at the sea food restaurant was excellent and we especially enjoyed the roof top bar. Poolside food (hot dogs, hamburgers, nachos, pizza) were available, The coffee shop also had excellent sandwiches, pastries and ice cream. Our only unsatisfactory food experience was in the Oriental Restaurant. When the manager observed our disappointment he came and spoke to us wanting to know why the food had not met the mark.. He was very pleasant and really seemed to want to know how they could do better. For the most part the food was overwhelmed by sauces and the use of too much soy sauce. The Samosa's were beautifully crispy but virtually empty of filling. For those who want pool activities there was a full program...for a quieter pool experience the infinity pool was perfect. I can't speak highly enough of the staff who could not do enough to make our stay enjoyable. Shopping was great at La Isla Mall (a 15 minute walk or a 10 pesos bus ride)..Unless you can handle being hassled by the store workers I would avoid the flea markets and stick to the regular stores. All in all a wonderful first visit to Cancun and I would certainly recommend it.

Review by: pimlico lizzie
Date stayed November 29, 2011

5 out of 5

Todo esta bien ordenanado y el trato es excelente al igual que la limpieza.

Review by: cpietri
Date stayed November 28, 2011

4 out of 5

Good location, lots of activities, all inclusive and great value.

Review by: Sasee
Date stayed November 26, 2011

5 out of 5

Excellent care of all staff. Very willing to solve any problem of the guests. Special mention to the Oriental restaurant and its staff. I would be very pleased visiting them again. Thanks!

Review by: Anonymous
Date stayed November 24, 2011

5 out of 5

Loved the hotel. All of the staff, from Hector in the dining room to Carlos playing games were fantastic. We've been home for 2 days and can't wait to go back. Really got a chance to relax and enjoy life.

Review by: Nee Nee
Date stayed November 2, 2011

5 out of 5

This was my first visit to Cancun, It is so beautyful! I arrange this hotel stay for me and my family. All inclusive amenities were great. The location is excelent. I was very impress with the hospitality of all the staff. I can hardly wait for my next trip. Visited the ruins in Tulum, and went swiming with the turtles. What an experience for my grandaughters.

Review by: Ita Maria
Date stayed October 26, 2011

5 out of 5

Very beutiful and clean hotel with great pools and beach .The service was excellent , the Staff are very friendly. the food was excellent.

Review by: Limi
Date stayed October 23, 2011

Grand Park Royal Cancun Caribe Hotel - All Inclusive photos

Grand Park Royal Cancun Caribe Hotel - All Inclusive Exterior
Exterior
Grand Park Royal Cancun Caribe Hotel - All Inclusive Twin room
Twin Room
Grand Park Royal Cancun Caribe Hotel - All Inclusive Fitness room
Fitness Room
Grand Park Royal Cancun Caribe Hotel - All Inclusive Swimming pool
Swimming pool
Grand Park Royal Cancun Caribe Hotel - All Inclusive Room
Room
Grand Park Royal Cancun Caribe Hotel - All Inclusive Reception
Reception
Grand Park Royal Cancun Caribe Hotel - All Inclusive Exterior
Exterior
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