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Grand Mercure Rockford Esplanade Palm Cove

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Grand Mercure Rockford Esplanade Palm Cove

Grand Mercure Rockford Esplanade Palm Cove

4.5 Stars

Cnr Veivers Road & Williams Esplanade Palm Cove QLD 4879


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Grand Mercure Rockford Esplanade Palm Cove ExteriorGrand Mercure Rockford Esplanade Palm Cove Living roomGrand Mercure Rockford Esplanade Palm Cove BedroomGrand Mercure Rockford Esplanade Palm Cove Swimming pool
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Rating criteria
Rating
Cleanliness 1
Facilities 1
Service 1
Location 4
Pricing 1
Overall 1.6
Located opposite the picturesque Palm Cove beach, Grand Mercure Rockford Esplanade Palm Cove is an ideal base to explore the Great Barrier Reef. The Cairns Tropical Zoo is just a short drive away. Birdworld Kuranda, the largest single collection of free flying birds in Australia, is a must-visit place and can be reached in just 30 minutes by car. The Australian Butterfly Sanctuary is also located in nearby Kuranda and yet another popular attraction of this region.

Location
Grand Mercure Rockford Esplanade overlooks the Coral Sea. Palm Cove village shopping precinct, restaurants and entertainment venues are in walking distance. Rainforestation Nature Park and Barron Gorge National Park are major tourist attractions just a short drive away.

Rooms
Grand Mercure Rockford Esplanade offers a choice of luxurious self-contained apartments with large private balcony, air conditioning, flat screen TV and Internet access.

Restaurant
The property does not have a restaurant. However, there are seven food and beverage outlets within walking distance. Italian, Indian and French Cuisines are served at these dining spots.

General
Grand Mercure Rockford Esplanade Palm Cove features a well-equipped business centre and spacious meeting rooms. The nearby Skyrail Rainforest Cableway offers an exciting cable ride. At leisure, guests can also visit popular wildlife park Hartley's Crocodile Adventure.

Additional Information

  • 20 min drive to the International Airport (Cairns)

Hotel Facilities

  • Airport Transfer
  • Business Centre
  • Currency Exchange Services
  • Gift Shop
  • Jacuzzi / Whirlpool
  • Non-Smoking Rooms
  • Restaurant
  • Swimming Pool - Outdoor
  • Banquet Facilities
  • Cafe
  • Disabled Facilities
  • Gym / Fitness Facilities
  • Laundry Services
  • Parking Facilities
  • Shopping Arcade
  • Tour Desk
  • Barbecue Area
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Reception
  • Smoke Free Hotel

Room Facilities

  • Air Conditioning
  • Bathtub
  • Clothes Dryer
  • Dishwasher
  • Ensuite / Private Bathroom
  • Internet Access
  • Kitchen
  • Radio
  • Shower
  • Telephone
  • Wireless Internet Access
  • Alarm Clock
  • Cable / Satellite TV
  • Colour TV
  • Dryer
  • Flat Screen TV
  • Iron / Ironing Board
  • Microwave Oven
  • Refrigerator
  • Stove / Oven
  • Toaster
  • Writing Desk
  • Bathroom Amenities
  • Ceiling Fan
  • Crockery / Cutlery
  • DVD Player
  • Hairdryer
  • Kettle
  • Pay-per-view Movies
  • Safe
  • Tea and Coffee Making Facilities
  • Washing Machine

Grand Mercure Rockford Esplanade Palm Cove Guest Reviews (11)


Grand Mercure Rockford Esplanade Palm Cove
1 out of 5

terrible, one of the worst hotel experiences i have ever had, upon entering the room i found a stepladder, extension cord and construction materials across the floor. apparently i was not notified there was work going on there. Pool is dirty, room was dirty, even after the materials were cleared, i would not stay here again, plenty of other choices in the area.

Icksey wrote on March 7, 2012


Grand Mercure Rockford Esplanade Palm Cove
4.8 out of 5

Palm Cove is a great place to visit and we were particularly impressed with this hotel. The room was large with all the facilities you would need, also very clean. The pool area is beautiful and is clearly designed to make use of, and have minimal impact to, the natural environment. We would not hesitate staying here again.

David Hunt wrote on September 22, 2010


Grand Mercure Rockford Esplanade Palm Cove
4.2 out of 5

Loved my stay - the only 2 complaints are that of: the contant banging of the doors when the staff arrive at work in the morning it begins about 6:00pm. When you are on holidays its nice to sleep in if possible. What really bugged me was that some of the guest would put their towels on the lounges around the pool area where the sun was and then go away for the day, only lying around the pool area for about an hour a day but laying claim to the lounge area when they weren't there. I actually spoke to a foreign gentleman as he seemed to do it all the time for himself, wife and 2 friends. But he more or less told me he had a right to do it. Once again I did have a lovely stay and the staff were fantastic and yes I would definatley stay there again.

Lesley Tyrrell wrote on September 20, 2010


Grand Mercure Rockford Esplanade Palm Cove
4.6 out of 5

We travelled here with our 6 month old and we had a pleasant stay. Self contained apartment worked well, facilities nice and clean and great location. Pool a little cold (not heated) to take baby into but otherwise beautiful place to stay. Would stay here again no problems, very helpful staff. Did not get room cleaned for whole 7 day stay - assuming that this was unusual, did expect housecleaning half way through stay, just meant that we were running low on dishwashing detergent.

Anonymous wrote on September 1, 2010


Grand Mercure Rockford Esplanade Palm Cove
5 out of 5

Excellent hotel

Kevin Grant wrote on July 11, 2010


Villa Paradiso Beachfront Apartments Palm Cove 4 Stars
The Reef Retreat Palm Cove Hotel 4 Stars
Villas Palm Cove (The) 4 Stars
Elysium Apartments Palm Cove 4.5 Stars
Paradise Palms Resort & Country Club 4.5 Stars
Mantra Amphora Palm Cove Apartments 4.5 Stars
Mango Lagoon Resort & Wellness Spa Palm Cove 4.5 Stars
Oasis At Palm Cove 4 Stars
Palm Cove Tropic Apartments 4 Stars
Melaleuca Resort 4 Stars

Overall Guest Rating

Overall1.6 out of 5
Cleanliness1 out of 5
Facilities1 out of 5
Service1 out of 5
Location4 out of 5
Pricing1 out of 5

Grand Mercure Rockford Esplanade Palm Cove Guest Reviews

SortBy:

1 out of 5

terrible, one of the worst hotel experiences i have ever had, upon entering the room i found a stepladder, extension cord and construction materials across the floor. apparently i was not notified there was work going on there. Pool is dirty, room was dirty, even after the materials were cleared, i would not stay here again, plenty of other choices in the area.

Review by: Icksey
Date stayed March 7, 2012

4.8 out of 5

Palm Cove is a great place to visit and we were particularly impressed with this hotel. The room was large with all the facilities you would need, also very clean. The pool area is beautiful and is clearly designed to make use of, and have minimal impact to, the natural environment. We would not hesitate staying here again.

Review by: David Hunt
Date stayed September 22, 2010

4.2 out of 5

Loved my stay - the only 2 complaints are that of: the contant banging of the doors when the staff arrive at work in the morning it begins about 6:00pm. When you are on holidays its nice to sleep in if possible. What really bugged me was that some of the guest would put their towels on the lounges around the pool area where the sun was and then go away for the day, only lying around the pool area for about an hour a day but laying claim to the lounge area when they weren't there. I actually spoke to a foreign gentleman as he seemed to do it all the time for himself, wife and 2 friends. But he more or less told me he had a right to do it. Once again I did have a lovely stay and the staff were fantastic and yes I would definatley stay there again.

Review by: Lesley Tyrrell
Date stayed September 20, 2010

4.6 out of 5

We travelled here with our 6 month old and we had a pleasant stay. Self contained apartment worked well, facilities nice and clean and great location. Pool a little cold (not heated) to take baby into but otherwise beautiful place to stay. Would stay here again no problems, very helpful staff. Did not get room cleaned for whole 7 day stay - assuming that this was unusual, did expect housecleaning half way through stay, just meant that we were running low on dishwashing detergent.

Review by: Anonymous
Date stayed September 1, 2010

5 out of 5

Excellent hotel

Review by: Kevin Grant
Date stayed July 11, 2010

5 out of 5

We were fortunate in that we were upgraded to a superior unit which was very spacious with all modern facilities and well equipped kitchen. The pool was one of the best I have come across.

Review by: Anonymous
Date stayed September 7, 2009

3.6 out of 5

These apartments were really well appointed and very comfortable. The service from hotel staff, however, was poor. Young girls who were obviously not trained in hospitality management, guest communications etc. Had a fabulous stay there though, despite the tardy service, the room made up for it.

Review by: Anonymous
Date stayed July 26, 2009

5 out of 5

This is the first time we have used the kitchen facilities of accommodation we have taken. The appartment was supplied with everything we needed, right down to a selection of wooden spoons. Particularly appreciated the little dishwasher.

Review by: Susan Harkus
Date stayed July 14, 2009

4.2 out of 5

The location is the most distant of Cairns northern beaches. It proved to be isolating, in that public bus travel had problems of limited schedules and scary driving. The local restaurants are mostly expensive, and facilities limited. These problems are removed if one has a car. The area is a sort of retreat. If you want the life of a tourist city, you are better staying in Cairns. The hotel itself is excellent, rooms not serviced everyday. I wish they had a better and less costly internet access system.

Review by: Anonymous
Date stayed April 30, 2009

5 out of 5

Excellent Place to stay especially as it's a complete apartment with everything in it. Lovely position with Beach across the road. great restaurant. Would stay again.

Review by: Cathy Vos
Date stayed June 10, 2008

4.4 out of 5

Fantastic spot, good facilities, will definately look to head back

Review by: Anonymous
Date stayed April 6, 2008

Grand Mercure Rockford Esplanade Palm Cove photos

Grand Mercure Rockford Esplanade Palm Cove Exterior
Exterior
Grand Mercure Rockford Esplanade Palm Cove Living room
Living room
Grand Mercure Rockford Esplanade Palm Cove Swimming pool
Swimming pool
Grand Mercure Rockford Esplanade Palm Cove Bedroom
Bedroom
Grand Mercure Rockford Esplanade Palm Cove Reception
Reception
Grand Mercure Rockford Esplanade Palm Cove Exterior
Exterior
Grand Mercure Rockford Esplanade Palm Cove Bedroom
Bedroom
Grand Mercure Rockford Esplanade Palm Cove Dining room
Dining room
Grand Mercure Rockford Esplanade Palm Cove Bedroom
Bedroom
Grand Mercure Rockford Esplanade Palm Cove Kitchen
Kitchen
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